Designing intelligent agents to support universal accessibility of E-commerce services
E Pontelli, TC Son - Electronic Commerce Research and Applications, 2003 - Elsevier
We propose the design of an intelligent agent to improve accessibility of E-commerce
applications and Web sites for visually impaired individuals. An important feature of this
design is the application of knowledge representation technology—specifically conceptual
structures—to explicitly capture and represent the navigational semantics of each document.
This allows one to view the process of navigating a complex HTML document—eg, a
document containing tables and complex forms—as solving goals with respect to an action …
applications and Web sites for visually impaired individuals. An important feature of this
design is the application of knowledge representation technology—specifically conceptual
structures—to explicitly capture and represent the navigational semantics of each document.
This allows one to view the process of navigating a complex HTML document—eg, a
document containing tables and complex forms—as solving goals with respect to an action …
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