Connect your TikTok ads account to respond.io and start using Lower Funnel Events to:

This integration is designed to help you fine-tune your ads for more valuable leads and higher engagement.

You can now link and manage your TikTok account under . This will enable the new Workflow Step.

Effortlessly track which TikTok ads are driving conversions and send engagement data back to TikTok to optimize your campaigns for better results.

We’re introducing a . This lets you send events directly to TikTok whenever leads convert, enabling you to:

To get started with TikTok Messaging Ads, can connect their TikTok Business Account to respond.io with our new TikTok Ads integration to:

This integration will help you better understand your audience and optimize your ad campaigns on respond.io.

Identify and track which TikTok ad led to a conversation in your Inbox module, providing valuable insights into your ad performance and audience engagement.

Set up Workflows that trigger when your customers interact with your TikTok Messaging Ads, enabling tailored customer experiences and improved ad management.

Automatically send interaction data back to TikTok to help track ads and optimize their performance, ensuring you have comprehensive insights and increase ROI for your ad campaigns.

We’ve improved the way incoming messages are processed, ensuring smoother handling even during busy times. By transitioning to a Lambda-driven, serverless system, the processing power automatically adjusts based on demand, only using what’s needed at any moment.

This upgrade means messages are processed almost instantly, with up to improvement in processing speed, ensuring near instant message delivery and a more reliable experience, even with high traffic.

Enjoy a faster, smoother messaging experience! 🎉

We've implemented virtual scrolling in the and modules. This means only visible content is rendered, making conversations load faster and scrolling much smoother. Now, you can navigate effortlessly without any delays.

Enjoy a faster, more responsive scrolling experience! 🎉

We’ve made , particularly in the conversation and chat screens. Launching the app, whether from the background or fresh, is now significantly quicker. On average, launching from the background is , while launching from a fresh state is , giving you a smoother overall experience.

Enjoy a quicker, smoother respond.io on the go! 🤩

Connect your Meta Business account to respond.io and use the Meta Conversions API to:

This integration helps you optimize your ads for higher-quality leads and improved ad performance.

You can now connect and manage your Meta accounts under . This supports the Workflow Trigger and the new Workflow Step.

Easily track which Meta ads lead to conversions and automatically send interaction data back to Meta for optimized campaign performance.

We’ve added a . With this, you can send or events directly to Meta when leads convert, allowing you to:

Introducing — your solution to effortlessly organize and manage Contacts based on where they are in your sales process.

Get instant clarity on each Contact’s journey, from lead to customer, by tracking their progress with just a few clicks.

Watch our video for a quick overview, or keep reading for all the details!

Lifecycle allows you to move Contacts through predefined Stages like , , , and .

Need more flexibility? Customize the Stages to fit your unique process—add new Stages, rename existing ones, or edit descriptions to align with your sales flow.

New Contacts are also automatically assigned to a default Stage when they send a message, helping you stay organized from the very first interaction.

In the , you can track and update Stages for each Contact.

Additionally, you can filter conversations by Stage, allowing you to focus on the right leads and follow up with precision.

Owners and managers can also segment and filter Contacts by Stage in the

Lifecycle helps you simplify and organize your sales process, giving your team the context they need to manage conversations effectively and convert leads faster.

Learn more about how to enable and use the Lifecycle feature here.

We’ve improved the way message statuses are handled, making them faster and more dependable whether you’re sending messages during peak hours or across multiple Channels.

We’ve made it so that each messaging Channel updates its statuses independently instead of waiting in a single queue.

In short, faster status updates—on average, ! This improvement is powered by a serverless architecture, which is just a fancy way of saying that our system is more flexible and efficient at doing its job behind the scenes. So, even when things get busy, you can count on your message statuses being updated quickly and without any slowdowns.

Your feedback has helped us make our pricing plans even better! Enjoy these automatic upgrades that add more value to your experience on our platform.

Our and plans now come with . Now you can onboard new team members with additional seats already applied to your plan.

If you have user add-ons that you no longer need with this upgrade, you can now remove them.

is now available across all plans, including .

Whether you’re on Starter, Growth, or Advanced plans, you can now export your data and gain valuable insights to drive better decisions.

For teams needing more flexibility, we’re introducing our . This plan offers the same benefits as the Advanced plan but with , , and the ability to manage

Learn more about our plan updates here or talk to our Sales team to upgrade yours today!

We’ve upgraded our audio processing technology to cut out any potential static or interference in your voice recordings.

Now, your recordings will sound crisper and clearer, catching every word to ensure smoother communication with your customers.