William Chambers
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The dart app I use every day. I am having major issues with it. It is so slow constantly lagging and at most it does it's job 1 out of five times. I have been using a bundle buy and got 20 one-way passes for 26$ half of my passes time out because of the app randomly closing. This is my means of traveling to work school ect. I'm out over 86$ in unused far for simply trying to keep up with the times. No one carries cash and using a app makes sense but not one this horrible. Please help
4 people found this review helpful
Bytemark, Inc.
December 22, 2023
Hey, thanks for writing a review. Sometimes, the app may be slow but such instances are rare. If it happens too often, please let us know at
[email protected]. We'll have things investigated.
Noctis Algarin
Not only has this been the most atrocious app that I've ever used (ungodly slow, constant crashes, etc), it literally just stole my money. I paid for a weekly pass, it came out of my bank account, but the app claims that I have no active passes. I cannot WAIT to get my car fixed. Will never use this POS again, and will be contacting Dart directly about getting my money back.
28 people found this review helpful
Bytemark, Inc.
February 1, 2022
Hello , Sorry for the inconvenience caused while using our app . Please reach us out on
[email protected] for further investigation
Noah
It's great not having to carry a bus pass, but improvements can be made. Like the ticket layout, if a user buys multiple tickets the user would get a page full of tabs that are the tickets and it would be better if they were grouped instead. Since if you buy 2 zone passes it'd be at the bottom but the user has to scroll through the other tickets. Another thing is, I wish I could verify I'm a student on the app so I can get reduced price on tickets. But I'm happy to support the dart transit.
8 people found this review helpful
Bytemark, Inc.
September 1, 2023
Hi,
We've forwarded your feedback to our developers. Thank you for taking the time to send us your suggestions!