Zendesk

🌟 Breaking news! Trevor Noah, world-renowned comedian, author, and former host of The Daily Show, is taking the stage at #ZendeskRelate 🎤✨ https://zdsk.co/4fp3vtS 👉 Join us in Las Vegas, March 25-27, to laugh, learn, and connect with CX leaders shaping the future of AI-powered customer experiences. Don’t miss out on early bird pricing — register now to secure your spot at the year’s top CX event! #ZendeskAI

👀 This is your last chance to get early bird pricing for #ZendeskRelate. Don't miss your chance to lock in the best price: https://zdsk.co/3YKMSlT

🛍️ Retailers worldwide are preparing for the surge of customers during the upcoming holiday season. But those leveraging AI will gain a lasting edge — boosting long-term customer loyalty, empowering retail associates, and optimizing operations that will extend well beyond the holidays: https://zdsk.co/3UNMh1m

👀 Looking to bridge the gap between customer wants and business needs? Our new Zendesk QA features have you covered: https://zdsk.co/3Z4FhQc 🤝 These features help you evaluate and give you instant insight into your support performance, including: 📉 Churn risk 😥 Sentiment 🫶 Where to offer additional support to your agents

🌱 Zendesk is integrating sustainability clauses into our supplier contracts, formalizing expectations for suppliers to: 🎯 Set science-based emissions reduction targets 🍃 Disclose carbon footprint data 🌎 Comply with all relevant environmental regulations https://zdsk.co/4hMfsMf ✨ “As a leader in enhancing customer experience, we recognize the powerful role that customer-supplier relationship can play in protecting our planet,” said Zendesk CFO Julie Swinney. “By implementing the sustainability clauses, we aim to spark much needed climate conversations, help suppliers take meaningful climate actions, and accelerate decarbonization efforts in our supply chain and beyond.”

🤯 The use of unauthorized AI tools, otherwise known as "shadow AI," has skyrocketed, leaving companies at risk of security breaches, compliance violations, and more. 🔗 Zendesk's Chief Information Officer Craig Flower wrote in Forbes about this trend and how companies can protect themselves — and their customers — by integrating AI into their customer service operation: https://zdsk.co/4elIq2C

Zendesk Social Impact week - volunteering at Compass Family Services! Wonderful organization making a real impact in the community. Family homelessness is a crisis in America's largest cities.

Introducing: The winners of Zendesk's third-annual Impact Awards: https://zdsk.co/3Z0NhSj These 20 innovative nonprofit organizations stood out for their innovative use of technology to drive scalable, lasting change, and will now join the Tech for Good program, receiving substantial grants, pro-bono support resources, and complimentary Zendesk software to accelerate their missions: 💫 Aquí Estoy Chat 💫 Bean Voyage 💫 Borderlands Resource Initiative 💫 National Center for Disasters and Epidemiological Emergencies (CENACED) 💫 Develop for Good 💫 Digital NEST 💫 FINCA International 💫 Forward·Inc 💫 Hello World 💫 Human Rights First 💫 Justicia Lab 💫 Magic Bus India Foundation 💫 Mercy Corps 💫 Mobiklinic Foundation 💫 Red Dot Foundation - Safecity 💫 {reprograma} 💫 Talent Beyond Boundaries 💫 US Chamber of Commerce Foundation 💫 Vitala Global Foundation 💫 Wastezon Rwanda The Zendesk Tech for Good program works with 200 nonprofit organizations and has donated nearly $25M in product since 2018.

🚀 Introducing: Zendesk's AI Dynamic Pricing Plan: https://zdsk.co/4fHVdNT 🎯 Our flexible pricing and usage plan is designed to make AI more accessible and adaptable for businesses, allowing companies to adjust their investment between agent seats and automated resolutions based on their business needs. ✅ This approach is the first of its kind in the market and gives our customers the flexibility to adapt and scale their AI approach without being constrained to one setup.

🤯 The use of unauthorized AI tools, otherwise known as "shadow AI," has skyrocketed, leaving companies at risk of security breaches, compliance violations, and more. 🔗 Zendesk's Chief Information Officer Craig Flower wrote in Forbes about this trend and how companies can protect themselves — and their customers — by integrating AI into their customer service operation: https://zdsk.co/4elIq2C