Pascal E.M.R. Schoutsen
Amsterdam, Noord-Holland, Nederland
855 volgers
Meer dan 500 connecties
Info
My 30 years’ experience of Customer Contact Management has been built through Inbound & Outbound Customer & Technical Support, Consultancy, Digitalisation, Market Survey, Customer Loyalty and Experience, Up and Cross Sales.
My current role provides the bridge between sales and operations globally, where I lead a team providing solutions architecture developing efficient state-of-the-art solutions for companies. This includes large single and multiple language programs delivered from one or more or our sites, and covers everything from straightforward customer service to highly complex technical and healthcare support.
The modelling and development undertaken gives clients and their customers the high-quality, effective support that drives high customer satisfaction and builds brand loyalty. My focus is on ensuring our offers properly cover client current and future requirements, accurate pricing and realistic development paths.
Sitel Group offers tailor-made quality driven solutions in order to make your company most client orientated and profitable.
Specialties : Customer Contact Centers & Fulfilment, worldwide footprint
Contract negotiation, Operational and Financial end responsibility
Solutions Architecture, Pricing, Product Development
Artikelen van Pascal E.M.R.
Activiteit
-
Insightful read. 'In the battle against infections, the hospital is only as healthy as its cleanest surface, and the EVS technicians are the only…
Insightful read. 'In the battle against infections, the hospital is only as healthy as its cleanest surface, and the EVS technicians are the only…
Gemarkeerd als interessant door Pascal E.M.R. Schoutsen
-
After 11 great years I will be leaving the VANAD Group and join Odin Groep as CFO. Many thanks to all of you at the Vanad Group companies…
After 11 great years I will be leaving the VANAD Group and join Odin Groep as CFO. Many thanks to all of you at the Vanad Group companies…
Gemarkeerd als interessant door Pascal E.M.R. Schoutsen
-
Sharing knowledge and best practises across industries help FM professionals in the UAE, and the rest of the Middle East, to innovate and improve in…
Sharing knowledge and best practises across industries help FM professionals in the UAE, and the rest of the Middle East, to innovate and improve in…
Gemarkeerd als interessant door Pascal E.M.R. Schoutsen
Ervaring
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Opleiding
Ontvangen aanbevelingen
7 personen hebben Pascal E.M.R. aanbevolen
Word nu lid om dit te bekijkenMeer activiteiten van Pascal E.M.R.
-
Energised by a group of inspiring industry leading #WomenInCX! #WiCX organised, Foundever sponsored “Leading Audaciously in the Age of AI ” event in…
Energised by a group of inspiring industry leading #WomenInCX! #WiCX organised, Foundever sponsored “Leading Audaciously in the Age of AI ” event in…
Gemarkeerd als interessant door Pascal E.M.R. Schoutsen
-
Yesterday I had the opportunity to be part of a panel at the Swiss Legal Innovation Conference. Thank you Dr. Michael Burkart for inviting me to be…
Yesterday I had the opportunity to be part of a panel at the Swiss Legal Innovation Conference. Thank you Dr. Michael Burkart for inviting me to be…
Gemarkeerd als interessant door Pascal E.M.R. Schoutsen
-
Looking forward to talking at fintech week
Looking forward to talking at fintech week
Gemarkeerd als interessant door Pascal E.M.R. Schoutsen
-
To break down organizational silos, it is important to understand their nature and causes. Explore the importance and role of AI in breaking…
To break down organizational silos, it is important to understand their nature and causes. Explore the importance and role of AI in breaking…
Gemarkeerd als interessant door Pascal E.M.R. Schoutsen
-
Dit jaar zwem ik de Rapenburg Race om geld in te zamelen voor onderzoek naar het verbeteren van de kwaliteit van leven voor mensen met een…
Dit jaar zwem ik de Rapenburg Race om geld in te zamelen voor onderzoek naar het verbeteren van de kwaliteit van leven voor mensen met een…
Gemarkeerd als interessant door Pascal E.M.R. Schoutsen
