SAMARA CHANDRA HASAN KONGALA
Senior Testing Engineer (Swedish language expert)
Hyderabad, Telangana, India
2K followers
500+ connections
About
As a senior Test engineer. As a tester, working on local and global applications, performing manual testing, functional testing, logging bugs etc. Extending my services in asset management, onboarding, handling system requirements.
As a swedish language expert/ Claims handler have shared my knowledge and helping the associates in briefing the claims received and provide training in identifying and understanding the claims received from various sectors.
As a facilitator able to motivate teams/individuals to perform at their best. Certified as a consultant and worked with clients in real-time scenario.
As a client service executive, my role was to meet clients and gather their requirements and inputs. Based upon requirements making sure the wok is done by the s/w development team and meeting the client needs. Handling the clients social media platforms and making sure it's reaching people.
As a senior associate technical support, my role was to assist customers in troubleshooting, rendering the services to customers.
Contributions
-
How can you become customer-focused when solving problems?
Mostly customer’s perspective is to address their issue and need fast resolution. We need to listen to their concern and echo to what they say and providing assurance that their concern or issue will be fixed. If we convey at what time it would be resolved, will create a great impact. When I worked I have witnessed it. To go an extra mile we need to update the customer before the expected time and asking them to check if it got resolved. 10/10
Activity
-
Our new product "Grand Central" marks a powerful entry of Backbase into the Integration Fabric space, alongside our established leadership in the…
Our new product "Grand Central" marks a powerful entry of Backbase into the Integration Fabric space, alongside our established leadership in the…
Liked by SAMARA CHANDRA HASAN KONGALA
-
Så har LinkedIn återigen (tacksamt eller?) informerat att jag varit ytterligare ett år på BTH. Till de flesta som jag träffar påpekar jag att det är…
Så har LinkedIn återigen (tacksamt eller?) informerat att jag varit ytterligare ett år på BTH. Till de flesta som jag träffar påpekar jag att det är…
Liked by SAMARA CHANDRA HASAN KONGALA
-
Exciting Initiative by Telenor Microfinance Bank Limited! In Pakistan, many individuals face challenges in investing their savings due to limited…
Exciting Initiative by Telenor Microfinance Bank Limited! In Pakistan, many individuals face challenges in investing their savings due to limited…
Liked by SAMARA CHANDRA HASAN KONGALA
Experience
Education
-
Blekinge Institute of Technology
Master's degree Software Engineering C
-
Activities and Societies: Social activities, Planning and Designing workshops,Event organizer, Hosting events, participated in technical fest, Grilling, Cooking, Dance.
Verification and validation, Advance Software engineering, Software metrics, Software quality, knowledge management, Global software engineering, Large scale requirements, Research methodology.
-
Hyper Island
HVC Learning Designer & Facilitator Distinction (D).
-
Activities and Societies: Group Dynamics, SDI, Teamwork, Group tasks, Initialization Tasks, Communication, Team balance, Trust, SDLC, RISK MANAGEMENT, CHANGE MANAGEMENT, PROCESS WORKFLOW, etc.
Involved in team building activities, problems solving, process follow-up's, structure, working on Goals & Vision, Trust building activities, Group Dynamics, Building your brand, freelancing for comapnies regarding the problem or brief.
-
Gokaraju Rangaraju Institute of Engineering Technology
Bachelor’s Degree Information Technology D
-
Activities and Societies: Debate, Event Organizer, Drama, Backstage work, e.t.c.
C,
Java,
HTML,
UML,
Management,
Software Engineering,
Adv. computer Archietecture,etc -
Vignan Vidyalaya
Intermediate Maths, Physics,Chemistry(MPC). Firstclass
-
Activities and Societies: Participated in cultural activities.
maths, physics, chemistry
-
Bharatiya Vidya Bhavans Public School
Metriculation CBSE Pass
-
Activities and Societies: Participated in sports, Cultural, Voluntereed.
As a student i have learned a lot, participated in social activities,being as a social person.
Volunteer Experience
-
Volunteer
Adharana
Social Services
Social services like medical camp, provision handing, educational, etc.
-
Volunteer
Flying Hospital
- Present 24 years 5 months
Social Services
I was a volunteer in that camp, i was guiding the people to the camp, checking on what they are required.
Courses
-
Inspiring Leadership with emotional Intelligence
-
Projects
-
"Seven Summits"
Voluntarily working as a IT/ Websupport for " SEVEN SUMMITS".
Working under Neelusha Memon for her Campaign and take it is as a privilege to work under a inspiring blind woman who wants to prove the world and the people that disabled person can do anything with the right support which in nothing impossible to achieve.
She wants to climb the Seven Summits which are the highest mountains in the world and prove that nothing is impossible for disabled people who has right support.
Please…Voluntarily working as a IT/ Websupport for " SEVEN SUMMITS".
Working under Neelusha Memon for her Campaign and take it is as a privilege to work under a inspiring blind woman who wants to prove the world and the people that disabled person can do anything with the right support which in nothing impossible to achieve.
She wants to climb the Seven Summits which are the highest mountains in the world and prove that nothing is impossible for disabled people who has right support.
Please do check these links which represent tells about her and why she is doing these.
herald article
www.nzherald.co.nz/sport/news/article.cfm?c_id=4&objectid=10880004
dom post article
www.stuff.co.nz/dominion-post/news/7805502/Blind-climber-ignores-stupid-limitations
3 news vid
www.3news.co.nz/Blind-climber-takes-on-tall-peak/tabid/415/articleID/279334/Default.aspx -
Indian Organization Blekinge, BTH.
INDIA DAY is celebrated in the month of April in Blekinge Tekniska Högskola, so we celebrate this day with lot of cultural activities representing India on that day.
The special this year was we came up with a purpose or theme for the activity we presenting, we also had a "Know India Session" which enlightened the hidden talents of the students and their creativity.
This day was organized in a professional way by having Team leaders for each departments and were asked to provide the…INDIA DAY is celebrated in the month of April in Blekinge Tekniska Högskola, so we celebrate this day with lot of cultural activities representing India on that day.
The special this year was we came up with a purpose or theme for the activity we presenting, we also had a "Know India Session" which enlightened the hidden talents of the students and their creativity.
This day was organized in a professional way by having Team leaders for each departments and were asked to provide the status of their work and their requirements.
I was one of the team leader for one of the department and to take care and see how's everything going, to make changes or need to talk to the various departments in their work and to see that they are working well.
As a result of that day the people were so happy, joyful, entertained, great work done by them and as a feedback which everyone gave that it should be organized for long days. -
Region Blekinge
The Blekinge, kalmar, småland regions wants to attract the youth and make them to come back and stay happily in their regions. As a project manager for this brief my work was to discuss the project plan, analysing the requirements, designing the workshop, implementing the workshop, logistics, producing the results, finalising the report.
How i worked on this brief is having group dynamics, creating a time plan, keeping deadlines for each role, keep tracking of the work and the work to be…The Blekinge, kalmar, småland regions wants to attract the youth and make them to come back and stay happily in their regions. As a project manager for this brief my work was to discuss the project plan, analysing the requirements, designing the workshop, implementing the workshop, logistics, producing the results, finalising the report.
How i worked on this brief is having group dynamics, creating a time plan, keeping deadlines for each role, keep tracking of the work and the work to be done. Designing the work shop on how they can get the information from the youth, higher officials and politicians to make action plans.
Other creatorsSee project -
NOKIA
I worked for Nokia's business strategy, how it can be in future and compete with the other competitors. Designed an desired outcome for Nokia.
Researched about the Nokia business strategy like what were the wrong assumptions made by them, what were changes they made during their process, competing with the other competitors.
What was given to me to work on is analyzing the market strategy of Nokia and researching the areas where it took a wrong step.
How i did it: We used a…I worked for Nokia's business strategy, how it can be in future and compete with the other competitors. Designed an desired outcome for Nokia.
Researched about the Nokia business strategy like what were the wrong assumptions made by them, what were changes they made during their process, competing with the other competitors.
What was given to me to work on is analyzing the market strategy of Nokia and researching the areas where it took a wrong step.
How i did it: We used a method called CACycle, finding out from their scratch, value gaps, how can they emerge in future, what will make them to compete with others and how they can collaborate.Other creators -
TRANSFORMATY
We formed a company to explore ourselves in the market, to gather clients who are interested in working with us and need us in their process to idea generate, by using different models for team building & group dynamics.
As a super sales executive i have approached the clients when promoting our company , responded to their needs, take them on a tour on what and how can i make them to visualize their needs.
This is our company link:
www.transformaty.com
Other creatorsSee project -
Media Evolution
Media Evolution is a member and cluster based organisation with more that 300 member companies. The structure is an association and two limited companies. One for the cluster activities and the other for the activities in Media Evolution City.
We are a project driven organization with 18 people working as project managers responsible for different areas, and included in different project groups.
According to the requirements from the company my work was to visualize their needs…Media Evolution is a member and cluster based organisation with more that 300 member companies. The structure is an association and two limited companies. One for the cluster activities and the other for the activities in Media Evolution City.
We are a project driven organization with 18 people working as project managers responsible for different areas, and included in different project groups.
According to the requirements from the company my work was to visualize their needs and made them to find solution of their own with awesome tools and methods.
What / How on the brief.
I can elaborate how i did: by conducting interviews, surveys, publication of the information, mini workshops.
Other creatorsSee project -
PrisonBiz
It was a 24 Hrs contest, students from different universities have participated as hustlers, hackers, hipsters.
What i was supposed to do: As a facilitator my job was to help them in idea generation during the time and make them to come up with a business idea in between as a facilitator need to check the energy levels in the group.
How i did? I have used tools like brainstorming, lotus flower concept, idea generation model, energizers to keep the energy level…It was a 24 Hrs contest, students from different universities have participated as hustlers, hackers, hipsters.
What i was supposed to do: As a facilitator my job was to help them in idea generation during the time and make them to come up with a business idea in between as a facilitator need to check the energy levels in the group.
How i did? I have used tools like brainstorming, lotus flower concept, idea generation model, energizers to keep the energy level high.
Purpose:
Our job was to facilitate them during the 24 Hrs. We facilitated them in idea generations to their ideas, making them to brainstorm, energizers, having fun while working. At the end the teams came up with creative and innovative ideas.
Other creatorsSee project -
IRC - GYRO
We have worked on the brief for IRC GYRO on Domestic violence about the women facing. Bringing awareness on domestic violence faced by women in the world. Designing and providing suggestions towards the brief.
What was the brief : to bring awareness about domestic violence faced by women.
How we did it was we created the awareness through posters which says about domestic violence, how can you stop it and assure security for women at those situations, we had a funding plan for those…We have worked on the brief for IRC GYRO on Domestic violence about the women facing. Bringing awareness on domestic violence faced by women in the world. Designing and providing suggestions towards the brief.
What was the brief : to bring awareness about domestic violence faced by women.
How we did it was we created the awareness through posters which says about domestic violence, how can you stop it and assure security for women at those situations, we had a funding plan for those people facing these problems.Other creatorsSee project -
Remote Session Player
Remote session player
Online sessions for students, conducting live streaming for distance students.
What do you mean by Remote Session Player?
It is a tool which is used as e-learning. The distant people can learn through this base.
Implementation:-
I was working on J2EE, apache tomcat, coding, recording the videos of the lectures, how can the clients get access to the videos or information.Other creators -
Hackathon for Ericsson
-
We planned and executed a Hackathon for Ericsson. The purpose was to generate ideas on innovative technology with the help of Hyper Island students.
What: The task was to generate a solution or idea for their new innovation.
How: We had different idea rooms during the whole time, i facilitated the groups in brainstorming the ideas, making them to think big.Other creatorsSee project
Languages
-
English
-
-
Hindi
Native or bilingual proficiency
-
Telugu
-
-
Swedish
Limited working proficiency
More activity by SAMARA CHANDRA HASAN
-
Successfully completed a six-month Project-Based Training in Cybersecurity Fundamentals, SOC Operations, Threat Intelligence, Digital Forensics…
Successfully completed a six-month Project-Based Training in Cybersecurity Fundamentals, SOC Operations, Threat Intelligence, Digital Forensics…
Liked by SAMARA CHANDRA HASAN KONGALA
-
In the coming weeks, I’ll be sharing insights and key lessons learned from the #ICE2024 International Cyber Expo. To kick things off, I had the…
In the coming weeks, I’ll be sharing insights and key lessons learned from the #ICE2024 International Cyber Expo. To kick things off, I had the…
Liked by SAMARA CHANDRA HASAN KONGALA
-
It was a great privilege and an incredible opportunity to meet with Dr Iretioluwa Akerele Akerele, Co-Founder of CyBlack, at the International Cyber…
It was a great privilege and an incredible opportunity to meet with Dr Iretioluwa Akerele Akerele, Co-Founder of CyBlack, at the International Cyber…
Liked by SAMARA CHANDRA HASAN KONGALA
-
The Eighth Edition of Carl Film Forum 14-15 October 2024 in Karlskrona Carl Film Forum is an industry-focused film forum, celebrating its eighth…
The Eighth Edition of Carl Film Forum 14-15 October 2024 in Karlskrona Carl Film Forum is an industry-focused film forum, celebrating its eighth…
Liked by SAMARA CHANDRA HASAN KONGALA
-
In May six years ago I started building Avalanche Studios Groups in Malmö. Building culture, interviewing people from all over the world, moving…
In May six years ago I started building Avalanche Studios Groups in Malmö. Building culture, interviewing people from all over the world, moving…
Liked by SAMARA CHANDRA HASAN KONGALA
Other similar profiles
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More