1,090 total
Moved to Flatpay few days ago. All went good, smooth, easy and had a good assistence from Mecit and Mohanad. Good experience!
Date of experience: 14 October 2024
Reply from Flatpay
Thank you for highlighting the assistance from Mecit and Mohanad. We're glad to hear you had a good experience! We wish you much success and are here for you 24/7.
Sincerely,
Melissa from Flatpay
Thanks for everything, in Chingon
We are very happy with your service.
Daniel, account manager have been always helpful and cordial in the service.
I would definitely recommend this service.
Date of experience: 30 September 2024
Reply from Flatpay
Thank you so much for your kind words and recommendation - we truly appreciate it! It is great to hear that you have been happy with our service and that Daniel has been helpful and cordial throughout. We also consider him a true professional 😊
If you ever need any further assistance, do not hesitate to contact us. We are always happy to help!
Best regards,
Team Flatpay
We have had a very good experiences with Joni ( Flatpay). He always quickly responds when we have the questions. Very good explanation, easy to understand and clear.
Thank you for good experience.
Date of experience: 25 September 2024
Reply from Flatpay
Thank you so much for your great feedback! We're more than happy to hear you've been satisfied with our service. If you have any questions or need assistance, feel free to reach out—we're always here to help!
Thank you for choosing us as your partner in payments❤️
Best regards,
Team Flatpay
We are a flower shop in Turku city center. Flatpay fullfill our needs. Whenever things happened Daniel will solve our problem efficiently. We have had the machine in our shop for around a year now so far so good:)
Date of experience: 27 September 2024
Reply from Flatpay
Thank you so much for your kind words! We're delighted to hear that you’ve been happy with our service. 😊
It's been a pleasure working with you over the past year, and we look forward to continuing our partnership for many more years to come! 😊
Best regards,
Team Flatpay
It was a pleasure making business with this staff.
Sami came and made it look and sounds as easy and helpful as a terminal can be, it was an easy choice to go with the service offered.
Great and straight forward.
Thanks Sami.
Date of experience: 26 September 2024
Reply from Flatpay
Thank you for the great feedback! We are delighted to hear that you have been happy with our service 😊 We will continue to support you and your business in the future, so please do not hesitate to contact us if you have any questions or concerns regarding your payment solution.
Thank you for choosing Flatpay!
Best regards,
Team Flatpay
Markku Oyala, recommended flatpay. And whenever we have a problem, he comes and takes care of it! Thank you.
Date of experience: 20 September 2024
Reply from Flatpay
Thank you for your great feedback, it means a lot to us! We are glad to hear that you have been happy with the service and support you have received from Markku. We'll be sure to pass along your kind words to him!
Please do not hesitate to contact us if you ever have any questions regarding your payment solution. Our customer service is here for you, 24/7.
Best regards,
Team Flatpay
Best service ever. I’ve been working with this company for some time and have never had any issues. Kristian is always super helpful whenever I have questions. Highly recommended!
Date of experience: 29 August 2024
Reply from Flatpay
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience working with us. Kristian will be pleased to know that his support has made a difference. We appreciate your recommendation and look forward to continuing to provide you with excellent service. If you have any more questions or need assistance, feel free to reach out anytime.
Sincerely,
Team Flatpay
good experience with flat pay Great customer service and very helpful Mecit Taskin Advise me and saw me everything how to use the program I’m very happy with the service he provide thank you
Date of experience: 12 September 2024
Reply from Flatpay
Thank you for your positive feedback! We're delighted to hear that you had a great experience with us and that Mecit provided you with excellent customer service. Your satisfaction is our priority, and we're grateful for your kind words. If you need any further assistance, feel free to reach out.
Sincerely,
Melissa from Flatpay
We are now using Flatpay from last 3 months and we didn’t see any problems and service is also good from the company and we satisfied from Flatpay and we recommend the company to anyone others. :)
Date of experience: 20 September 2024
Reply from Flatpay
Thank you, Ali, for the great feedback! We are delighted to hear that you’ve been satisfied with our service and that you would also recommend us to others. That truly is the best possible compliment for us. 😊
Please don’t hesitate to contact us if you have any questions about your payment system. We’re always here to help!
Best regards,
Team Flatpay
I would like to extend my sincere gratitude to Mecit and Mohanad for their outstanding service and unwavering support. Their contributions are immensely valued and appreciated.
Best Regards
Mike
L&M GROUP
Date of experience: 30 August 2024
Reply from Flatpay
Thank you so much for your thoughtful feedback, Mike! We’re delighted to hear that Mecit and Mohamad delivered exceptional service and support. It means a lot to us that their efforts are appreciated. If there’s anything more we can do for you, feel free to reach out anytime.
Best regards,
Team Flatpay
We got Flatpay recommended by the people from our industry and couldn’t be happier about our choice. Morten has been super helpful, both through phone and in person, fast, flexible and professional. Everything was set up on time for us to be able to start the business before Christmas. Highly recommend!
Date of experience: 13 December 2023
Reply from Flatpay
Your recommendation means a lot to us, and we greatly appreciate it. It's wonderful to know that Morten was super helpful. We are delighted that everything was set up on time for you to start your business before Christmas. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help.
Sincerely,
Team Flatpay
We have been using Flatpay payment terminals for almost 2 months now. With well over 1000 transactions a week the card terminals do the work fast and without any trouble.
Efficient and friendly guidance and setup by Patrick.
Could recommend Flatpay to a friend.
Black Swan / Blue Raven craft beer bars, Copenhagen
Date of experience: 29 November 2022
Reply from Flatpay
Hey, Thats great to hear. Welcome to FLATPAY
Stor tak til Richard fra flatpay for en nem og effektiv betalingsløsning. Vi er super tilfredse
Date of experience: 01 October 2023
Reply from Flatpay
Mange tak for din anmeldelse og feedback! Det glæder os meget at høre, at du er tilfreds med vores effektive betalingsløsning. Din tilfredshed er det vigtigste for os. Et stort ros til Richard vil blive videregivet.
Venlig hilsen,
Team Flatpay
Easy and quick way to get your business upgrade
Date of experience: 09 September 2024
Reply from Flatpay
Thank you for your feedback! We’re glad to hear that and wish you continued success with your business. If you need any further assistance, we’re here to help!
Sincerely,
Melissa from Flatpay
Unprofessional company w. long waiting on the phone for troubleshooting and assistance when their system fails. The system is not up to the promises as it fails all the time. It was a not ready system to go in the market. Gives great deal of problems to professionals like us restaurateurs.
Date of experience: 28 August 2024
As an entrepreneur who recently established a business, I have encountered various costs and challenges during the initial month. However, one aspect that has significantly eased my concerns is the absence of monthly expenses associated with the terminals. Consequently, I can devote less mental energy to this particular matter. I am delighted to express my utmost satisfaction with the exceptional customer service provided by Lukas. Many thanks, Lukas. I highly recommend the company.
Date of experience: 22 June 2023
I am Happy with terminal .i highly recommand to many people .i put on Both shops.Great experience for me .the man who put the terminal is very nice 👍.I really kind quick response by them
Date of experience: 04 November 2022
Reply from Flatpay
Thank you so much for the review! Happy to here we can help you. Best FLATPAY
When I was contacted by Karl from FlatPay I thought it was one of those scam / too good to be true offers. I've been fed up for years with paying too much for credit card fees but I didn't think there were any options to choose from. When I heard about the low fees that FlatPay charged compared to ALL the other providers on the market I assumed it wasn't true or at the very least that their equipment wouldn't work properly. Actually, the opposite was true. I've been working with Verifone for years (over 15 years) and for the last year I had a lot of problems with their machines. Then they upgraded me to their newest credit card machine which they said would solve the problem but it only got worse - transactions would go through maybe 75% of the time and I had to have another machine as backup which was frustrating for my staff - not to mention our customers - Ahhhh!! They promised they would fix the problem but months went by without any solution. When I got the new machines from FlatPay they were... fast... and they worked... all the time... And when I had a question they answered the phone without waiting time and called me back the same day to follow up. Not what I was expecting but it was a pleasant surprise. Niiice!! Hats off to Karl and his team. It's been smooth sailing since we started. Very much recommended!
Frank
The Living Room cafe - Copenhagen
Date of experience: 28 March 2023
Reply from Flatpay
Dear Frank,
Thank you so much for your detailed and amazing review! We're thrilled to hear that Flatpay has exceeded your expectations and provided you with a reliable and cost-effective solution. We understand how important it is to have a seamless experience, especially when it comes to payment processing.
Our team, including Karl, takes great pride in delivering top-notch customer service and support. We're glad to know that our efforts have made a positive impact on your business, and we're committed to maintaining this level of service for you and all our customers.
We appreciate your kind words and recommendation. It's been a pleasure working with you, and we look forward to continuing our partnership with The Living Room Cafe!
Best regards,
Rasmus from Flatpay
Thanks so much for Andi had good service with us , he was nice and kind:) he always help us when we had problems !!
Date of experience: 28 April 2023
Reply from Flatpay
Din anmeldelse har gjort vores dag! Tak for at vælge Flatpay og for at tage dig tid til at dele din positive oplevelse med os. Vi værdsætter din tillid og støtte. De bedste hilsner fra Rasmus - Flatpay.
Tak til Patrick fra flat pay, for en overskuelig og god service!
Vi er super glade for at have flat pay i vores salon!
Date of experience: 07 February 2023
