govDelivery
Only 35% of the UK population trusts the government (Office for National Statistics, 2022). In such a climate, transparency and communication from public sector organisations to the people they serve has never had more important. Effective communication strategy is critical to building awareness of your services and ensuring your community stays connected. Our integrated email marketing solution can help you easily connect and engage with your users at scale to accelerate audience growth.
Overview
The industry-leading digital communications platform designed for government, govDelivery provides email, campaigns, SMS, and social media channels all in one solution. Easily connect and engage with citizens by:
- Targeting segmented audiences with relevant, personalised messages.
- Knowing messages are received with high deliverability and best-in-class security.
- Accessing a network of more than 16 million UK subscribers to help reach those you serve.
Outcomes
Manage digital communications through one platform that can be continuously maximised to achieve desired goals.
BUILD STRONGER CONNECTIONS
Grow audiences and strengthen community relationships by letting citizens opt-in to the information that matters most.
IMPROVE CITIZEN EXPERIENCES
Send the right message at the right time through the right channels with proven communications that drive citizen action and satisfaction.
GAIN IMMEDIATE CONFIDENCE
Ensure message delivery complies with ever-changing security regulations and important policies.
Ready to get started?
Book a demoFunctionality
Impactful digital communications can often be the difference between success or failure in government service or program campaigns. With the help of govDelivery, government agencies can connect with more people and encourage them to take action.
We do not place limits on the number of messages you send. We also allow an unlimited number of administrators and editors so you can set up as many people to use the platform as you need.
Unlike other communication platforms, Granicus sends messages exclusively for public service, which means we can maintain strong relationships with Email Service Providers. This ensures messages sent via govDelivery are not identified as spam or junk. We achieve inbox delivery rates in excess of 98%, which is significantly above the industry average.
Bring citizen engagement to new levels by posting across email, social media, and text messaging, all with one click.
Use automated campaign management, audience segmentation, and A/B tests to improve message performance and engagement. Users prefer to sign up for alerts about topics that interest them. Our granular topic approach lets you send information to users that they want to read, which makes for great engagement rates.
Success stories
Learn more about how other government agencies have been successful with govDelivery.
How Mid and South Essex Integrated Care System improves health and wellbeing with Granicus Experience Group services
Read more
How UK’s Met Office raised awareness of a new app
Read more
Kirklees Council: How Council Impacted Public Well-Being With an Award-Winning Email Campaign
Read more
Resources
Access industry-leading resources, including helpful tools and training.
How City of Doncaster Council uses segmentation to deliver geo-targeted updates
Watch webinar
Promoting Wellbeing in Telford & Wrekin
Read more
2023 Granicus Benchmark Report for Public Sector Communications
Download report
Related products
Leverage other Granicus products that, when working together, make government communications even more impactful.