2023 Granicus Digital Government Awards Winners Announced

Congratulations to our winners!

The Digital Government Awards are an opportunity to shine a spotlight on the impact public servants are making in their communities and in their organizations. When we recognize excellence, we not only give credit where it is due, but we can also inspire others.

After receiving a record number of submissions, we’re excited to announce this year’s winners!

Award categories

Click on a category to view the winners.

Operational Excellence For organizational efforts to increase efficiency, save costs, retain employees, and support a modern workforce Learn more

Operational Excellence

For organizational efforts to increase efficiency, save costs, retain employees, and support a modern workforce

Arizona Department of Environmental Quality
Department of the Interior Business Integration Office
Monterey County, CA Housing and Community Development
Oakville, ON Municipal Enforcement Services Online Permitting
Sarasota County, FL
Washoe County Health District

Trust & Transparency For organizations using digital solutions to improve access, transparency, and trust in their communities Learn more

Trust & Transparency

For organizations using digital solutions to improve access, transparency, and trust in their communities

Alameda-Contra Costa Transit District: Secretary’s Office
Kirkland, WA: This Week in Kirkland weekly email newsletter
Mexico City Digital Agency for Public Innovation
Minnesota Department of Education
Pandemic Response Accountability Committee
Tacoma-Pierce County Health Department: Communications Team

Digital Transformation For organizations achieving success through strategic use of digital tools and tactics Learn more

Digital Transformation

For organizations delivering impressive outcomes through the strategic use of digital tools and tactics

Los Angeles County Board of Supervisors Executive Office Assessment Appeals Board
Ontario Energy Board
Gobierno de Puerto Rico Puerto Rico Innovation and Technology Service (PRITS) and Department of Transportation and Public Works (DTOP)
Olathe, KS
U.S. Food and Drug Administration Office of External Affairs, Web and Digital Services Staff
Washington State Department of Health

Changemaker For an individual, team, or project leading the charge for innovation Learn more

Changemaker

This award recognizes an individual, team, or project that is solving problems in a unique way and delivering results that make a difference in a community or organization. This category recognizes the leadership, vision, creativity, and dedication of a changemaking individual, or team, or the impact of a project that is achieving critical success toward an organization’s mission.

Winner: Achieving for Children Digital Transformation Team

Runner up: Lousie Gibson, Sheffield City Council

Community Engagement City/County (local) For an organization's creative use of digital tools to inform and engage Learn more

Community Engagement
City/County (local)

For an organization’s creative use of digital tools to inform and engage

Alameda County, Calif. Community Engagement for Climate Plan for Government Services and Operations
Citrus County, Fla. Growth Management Department
Edmonton, Alta. Budget Engagement Team, Budget 2023-26 Engagement
Marion County, Fla. No Horsin’ Around Litter Campaign
North Port, Fla.
San Juan County, Wash. How should San Juan County prioritize Public Works projects?

Total Government Experience For organizations improving the end-to-end experience for constituents Learn more

Total Government Experience

This award recognizes organisations that enhanced the user experience for their community by taking a holistic approach to improving government services. This could include moving key services online, providing greater transparency into requests and their status, and/or adopting a new and innovative approach to communicating services to residents. The key to success for these organizations is an integrated approach that improved multiple parts of the government experience in tandem.

Winner: Mid-Devonshire Council

Community Engagement Regional/State/Federal Winner: New York State Higher Education Services Corporation, HESC Communication Team Learn more

For organizations improving the end-to-end experience for constituents

Winner: New York State Higher Education Services Corporation, HESC Communication Team

2nd: Alberta Health Services, Community Engagement

3rd: Northeast Ohio Areawide Coordinating Agency (NOACA), eNEO2050: An Equitable Future for Northeast Ohio (NOACA’s Long-Range Plan)

Runners Up:
– National Park Service, Rocky Mountain National Park Volunteer Program
– Kansas Department of Transportation (KDOT), K-96 Improvements Project (in partnership with the City of Wichita and Sedgwick County)
– U.S. Secret Service, Wade Buckland & Josh Ryan