User Feedback - Counts don't update properly after searching

[InterstellarStella]

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

1. Have a number of registered user feedback over a couple of days
2. Go to the User Feedback page in Sentry's Web UI
3. Filter the shown feedback by a specific date range

Expected Result

The number in the "Inbox" section is the same as the number of actual user feedback shown.

Actual Result

The "Inbox" section indicates a bigger number of feedback than what is actually shown. For example, the inbox might be saying 9, but only 3 user feedback are shown.

I was unable to reproduce this behavior on my side so I am attaching more information about the customer's case in the shadow ticket.

Product Area

User Feedback

Link

No response

DSN

No response

Version

No response

[getsantry]

Routing to @getsentry/product-owners-user-feedback for triage ⏲️

[getsantry]

Assigning to @getsentry/support for routing ⏲️

[InterstellarStella]

https://sentry.zendesk.com/agent/tickets/148658

[bruno-garcia]

OK sounds like the count isn't been updated with the actual search result. It's just the original count