TP in India earns the 2024 Frost & Sullivan Best Practices Customer Value Leadership Award in the Asia-Pacific Customer Care Outsourcing industry for demonstrating transformational capabilities and improving the customer experience for clients in the banking and finance sector. This award is a testament to TP's deep industry expertise and use of RPA to help clients transform their operations to derive desired results. Read the blog to learn more: https://lnkd.in/g7rzKgeX
Teleperformance
Conseil en externalisation et délocalisation
Paris, Île-de-France 2 324 355 abonnés
À propos
Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
- Site web
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http://www.teleperformance.com
Lien externe pour Teleperformance
- Secteur
- Conseil en externalisation et délocalisation
- Taille de l’entreprise
- + de 10 000 employés
- Siège social
- Paris, Île-de-France
- Type
- Société cotée en bourse
- Fondée en
- 1978
- Domaines
- Omnichannel, Rightshore, Contact Center on Demand, Analytics Solutions, HomeBase, VIP Solutions, Sales, Digital Solutions, Face-to-Face, Internet Interactions, Technical Support, BPO, Credit and Collection, Social Media, Omnichannel, B2B et Customer Experience
Lieux
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Principal
21, Rue Balzac
75008 Paris, Île-de-France, FR
Employés chez Teleperformance
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Assaf Tarnopolsky
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Richard Jordan
Senior Director, Talent Acquisition at Teleperformance
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Siva Pothi
CIO & Technology as a Service Leader @ Teleperformance SE
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Mário Silva Pereira
Business Development & Sales, BPO, AI & Technology, Transformation & Business Strategy Executive | Sales Solutions Director at Teleperformance
Nouvelles
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With TP's comprehensive claims management solutions, a global insurance and asset management company was able to streamline their process, leading to customer satisfaction improvement. TP: Unpredictable world. Predictable claims management. Learn more in our case study. http://spr.ly/6048YBKxw
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It's been five years since we created TP Women to celebrate and empower women, as well as drive positive change and address the challenges that they face. Happy 5th anniversary, TP Women! Cheers to the strong women all over the world! *Women in management position means all employees except agents and supervisors. #TPWomen #Proud2beTP #InspiredToBeTheBest
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Ready to take your customer experience to the next level? At TP, we offer customers faster, more personalized, and empathetic support by powering our customer experts, processes, and technology with AI. Read our blog to learn more about how you can transform CX: http://spr.ly/6043YBKk5
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Shorter customer onboarding times, shorter lending turnaround times, and lower costs. American Banker and Mamta Rodrigues, TP's global president of banking, financial services, and insurance, explore the value banks can unlock by taking an integrated OneOffice approach to their digital transformation. Read the full article here: https://lnkd.in/eiTXTmxf #DigitalTransformation #BFSI
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At Teleperformance, we deliver outstanding experiences enabled by AI and powered by our customer experts' empathy. Let us help you harness the power of AI and the empathy of our well-trained customer experts to improve results. Contact us. https://lnkd.in/gb7DK6MP
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AI, the technology that empowers people, and Emotional Intelligence (EI) brings empathy to the equation. The power of combining AI and EI delivers outstanding customer experiences and improves client loyalty. Accelerate issue resolution with care and empathy. Contact us to learn more. https://lnkd.in/gb7DK6MP
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The rise of artificial intelligence is transforming the way we do business. In an episode of Blake Morgan's The Modern Customer Podcast, Mike Lytle shares his insights on how TP combines the power of emotional intelligence and AI-powered solutions to enhance the customer experience and improve productivity. Listen to the podcast here: https://lnkd.in/gUk5KD_g
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In celebration of World Youth Skills Day, Teleperformance reaffirms its commitment to global education and youth empowerment. Explore how our initiatives around the world are transforming young lives. Learn more about our impactful efforts in our blog. https://lnkd.in/gxbTd5wG #TPCares #Proud2beTP #InspiredToBeTheBest
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Teleperformance in Brazil has recently been awarded an Innovative Workplace 2024 by MIT Technology Review. Part of this recognition was TP's innovative people-driven, AI-powered processes and solutions that helped reduce costs and enhance customer satisfaction of one of the largest fast food chains in the world. Read the blog to learn more: https://lnkd.in/gFQxbysn
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