I switched to windows 10 , I tried to install the Arduino ide from the 64 bits and the zip file each time I try to lunch the IDE it keeps me on the loading screen and do not open
Hi @maska732. I'm going to ask you to post some additional information that might help us to identify the problem.
This procedure is not intended to solve the problem. The purpose is to gather more information.
Please do this:
- Close all Arduino IDE windows if the IDE is already running.
- Start Windows "File Explorer".
- Open the Arduino IDE installation folder.
ⓘ The default installation location is at one of the following paths:-
C:\Program Files\Arduino IDE
-
(whereC:\Users\<username>\AppData\Local\Programs\Arduino IDE
<username>
is your Windows username)
If looking for it with your file manager or command line, note that the
AppData
folder is hidden by default. On Windows "File Explorer", you can make it visible by opening the "View" menu, then checking the box next to "☐ Hidden items".
-
- In the folder listing of the Arduino IDE installation folder, hold the Shift key while clicking the right hand button on the mouse.
- From the context menu, click "Open PowerShell window here".
Windows PowerShell will now open with the current directory set to the Arduino IDE installation folder. - Type the following command:
& ".\Arduino IDE"
- Press the Enter key.
Debug output should now be printed to the PowerShell window as Arduino IDE starts. - Wait until you are sure the IDE startup has gone into the hang state
(as indicated by no additional output being printed to the terminal). - Switch back to the PowerShell window if the Arduino IDE window took the focus.
- Press the Ctrl+Shift+A keyboard shortcut.
This will select all the text in the PowerShell window. - Press the Ctrl+C keyboard shortcut.
This will copy the contents of the PowerShell window to the clipboard. - Open a forum reply here by clicking the "Reply" button.
- Click the
<CODE/>
icon on the post composer toolbar.
This will add the forum's code block markup (```
) to your reply to make sure the error messages are correctly formatted.
- Press the Ctrl+V keyboard shortcut.
This will paste the output into the code block. - Move the cursor outside of the code block markup before you add any additional text to your reply.
- Click the "Reply" button to post the output.
Please let me know if you have any questions or problems while following those instructions.
PS C:\Program Files\Arduino IDE> & ".\Arduino IDE"
PS C:\Program Files\Arduino IDE>
Arduino IDE 2.3.2
Checking for frontend application configuration customizations. Module path: C:\Program Files\Arduino IDE\resources\app\lib\backend\electron-main.js, destination 'package.json': C:\Program Files\Arduino IDE\resources\app\package.json
Setting 'theia.frontend.config.appVersion' application configuration value to: "2.3.2" (type of string)
Setting 'theia.frontend.config.cliVersion' application configuration value to: "0.35.3" (type of string)
Setting 'theia.frontend.config.buildDate' application configuration value to: "2024-02-20T10:04:35.814Z" (type of string)
Frontend application configuration after modifications: {"applicationName":"Arduino IDE","defaultTheme":{"light":"arduino-theme","dark":"arduino-theme-dark"},"defaultIconTheme":"none","electron":{"windowOptions":{}},"defaultLocale":"","validatePreferencesSchema":false,"preferences":{"window.title":"${rootName}${activeEditorShort}${appName}","files.autoSave":"afterDelay","editor.minimap.enabled":false,"editor.tabSize":2,"editor.scrollBeyondLastLine":false,"editor.quickSuggestions":{"other":false,"comments":false,"strings":false},"editor.maxTokenizationLineLength":500,"editor.bracketPairColorization.enabled":false,"breadcrumbs.enabled":false,"workbench.tree.renderIndentGuides":"none","explorer.compactFolders":false},"appVersion":"2.3.2","cliVersion":"0.35.3","buildDate":"2024-02-20T10:04:35.814Z"}
Starting backend process. PID: 15112
Using browser-only version of superagent in non-browser environment
Configuration directory URI: 'file:///c%3A/Users/rodol/.arduinoIDE'
Configuring to accept webviews on '^.+\.webview\..+$' hostname.
2024-04-13T19:04:55.782Z root INFO Backend Object.initialize: 6.9 ms [Finished 0.780 s after backend start]
2024-04-13T19:04:55.783Z root INFO Backend Object.configure: 5.8 ms [Finished 0.780 s after backend start]
2024-04-13T19:04:55.783Z root INFO Backend s.onStart: 3.0 ms [Finished 0.780 s after backend start]
2024-04-13T19:04:55.784Z root INFO Backend s.configure: 0.5 ms [Finished 0.818 s after backend start]
2024-04-13T19:04:55.785Z root INFO Backend d.onStart: 0.4 ms [Finished 0.818 s after backend start]
2024-04-13T19:04:55.786Z root INFO Backend d.configure: 0.1 ms [Finished 0.818 s after backend start]
2024-04-13T19:04:55.788Z root INFO Backend d.initialize: 37.5 ms [Finished 0.818 s after backend start]
2024-04-13T19:04:55.788Z root INFO Backend c.onStart: 0.4 ms [Finished 0.818 s after backend start]
2024-04-13T19:04:55.789Z root INFO Backend a.configure: 1.7 ms [Finished 0.820 s after backend start]
2024-04-13T19:04:55.792Z config INFO >>> Initializing CLI configuration...
2024-04-13T19:04:55.792Z root INFO Backend c.initialize: 0.9 ms [Finished 0.821 s after backend start]
2024-04-13T19:04:55.792Z root INFO Backend R.onStart: 1.2 ms [Finished 0.821 s after backend start]
2024-04-13T19:04:55.794Z config INFO Loading CLI configuration from c:\Users\rodol\.arduinoIDE\arduino-cli.yaml...
2024-04-13T19:04:55.794Z daemon INFO Starting daemon from C:\Program Files\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2024-04-13T19:04:55.795Z root INFO Backend a.initialize: 0.9 ms [Finished 0.823 s after backend start]
2024-04-13T19:04:55.795Z root INFO Backend w.onStart: 2.3 ms [Finished 0.825 s after backend start]
2024-04-13T19:04:55.795Z root INFO Backend r.configure: 3.6 ms [Finished 0.825 s after backend start]
2024-04-13T19:04:55.795Z discovery-log INFO start
2024-04-13T19:04:55.795Z discovery-log INFO start new deferred
2024-04-13T19:04:55.795Z root INFO Backend d.initialize: 1.0 ms [Finished 0.826 s after backend start]
2024-04-13T19:04:55.795Z root INFO Backend y.onStart: 3.5 ms [Finished 0.829 s after backend start]
2024-04-13T19:04:55.795Z root INFO Backend r.configure: 3.0 ms [Finished 0.829 s after backend start]
2024-04-13T19:04:55.795Z root INFO Backend a.onStart: 0.9 ms [Finished 0.832 s after backend start]
2024-04-13T19:04:55.795Z root INFO Backend h.configure: 0.7 ms [Finished 0.832 s after backend start]
2024-04-13T19:04:55.795Z root INFO Backend s.configure: 0.2 ms [Finished 0.832 s after backend start]
2024-04-13T19:04:55.795Z root INFO Backend l.configure: 0.1 ms [Finished 0.832 s after backend start]
2024-04-13T19:04:55.799Z root INFO Theia app listening on http://127.0.0.1:52599.
2024-04-13T19:04:55.799Z root INFO Finished starting backend application: 4.2 ms [Finished 0.836 s after backend start]
2024-04-13T19:04:55.809Z root WARN The local plugin referenced by local-dir:/c%3A/Users/rodol/.arduinoIDE/plugins does not exist.
2024-04-13T19:04:55.809Z root WARN The local plugin referenced by local-dir:/c%3A/Users/rodol/.arduinoIDE/extensions does not exist.
2024-04-13T19:04:55.810Z root WARN The local plugin referenced by local-dir:C:\Users\rodol\.arduinoIDE\plugins does not exist.
2024-04-13T19:04:55.827Z config INFO Loaded CLI configuration: {"board_manager":{"additional_urls":[]},"build_cache":{"compilations_before_purge":10,"ttl":"720h0m0s"},"daemon":{"port":"50051"},"directories":{"data":"C:\\Users\\rodol\\AppData\\Local\\Arduino15","downloads":"C:\\Users\\rodol\\AppData\\Local\\Arduino15\\staging","user":"C:\\Users\\rodol\\OneDrive\\Documents\\Arduino"},"library":{"enable_unsafe_install":false},"logging":{"file":"","format":"text","level":"info"},"metrics":{"addr":":9090","enabled":true},"output":{"no_color":false},"sketch":{"always_export_binaries":false},"updater":{"enable_notification":true}}
2024-04-13T19:04:55.827Z config INFO 'directories.data' and 'directories.user' are set in the CLI configuration model.
2024-04-13T19:04:55.827Z config INFO Loaded the CLI configuration.
2024-04-13T19:04:55.831Z config INFO Mapped the CLI configuration: {"dataDirUri":"file:///c%3A/Users/rodol/AppData/Local/Arduino15","sketchDirUri":"file:///c%3A/Users/rodol/OneDrive/Documents/Arduino","additionalUrls":[],"network":"none","locale":"en"}
2024-04-13T19:04:55.831Z config INFO Validating the CLI configuration...
2024-04-13T19:04:55.832Z config INFO The CLI config is valid.
2024-04-13T19:04:55.832Z config INFO <<< Initialized the CLI configuration.
2024-04-13T19:04:55.863Z root INFO Resolve plugins list: 69.8 ms [Finished 0.899 s after backend start]
2024-04-13T19:04:56.039Z daemon INFO time="2024-04-13T22:04:55+03:00" level=info msg="Using config file: c:\\Users\\rodol\\.arduinoIDE\\arduino-cli.yaml"
time="2024-04-13T22:04:55+03:00" level=info msg="arduino-cli.exe version 0.35.3"
time="2024-04-13T22:04:55+03:00" level=info msg="Executing `arduino-cli daemon`"
Daemon is now listening on 127.0.0.1:52600
{"IP":"127.0.0.1","Port":"52600"}
2024-04-13T19:04:56.039Z daemon INFO Daemon is running.
2024-04-13T19:04:56.076Z daemon INFO time="2024-04-13T22:04:56+03:00" level=info msg="Updating libraries index"
time="2024-04-13T22:04:56+03:00" level=info msg="Starting download" url="https://downloads.arduino.cc/libraries/library_index.tar.bz2"
2024-04-13T19:04:57.246Z root INFO Deploy plugins list: 69.8 ms [Finished 2.283 s after backend start]
Opening channel for service path '/services/electron-window'.
Opening channel for service path '/services/ide-updater'.
2024-04-13T19:04:58.350Z root WARN Frontend a.configure took longer than the expected maximum 100 milliseconds: 207.6 ms [Finished 2.367 s after frontend start]
2024-04-13T19:04:58.350Z root WARN A command editor.action.toggleStickyScroll is already registered.
2024-04-13T19:05:11.307Z root ERROR Detected an error response during the gRPC core client initialization: code: 3, message: Error verifying signature: openpgp: signature expired
2024-04-13T19:05:11.323Z daemon INFO time="2024-04-13T22:05:11+03:00" level=info msg="Checking signature" index="C:\\Users\\rodol\\AppData\\Local\\Arduino15\\package_index.json" signatureFile="C:\\Users\\rodol\\AppData\\Local\\Arduino15\\package_index.json.sig" trusted=true
2024-04-13T19:05:11.324Z daemon INFO time="2024-04-13T22:05:11+03:00" level=info msg="Loading hardware from: C:\\Users\\rodol\\AppData\\Local\\Arduino15\\packages"
2024-04-13T19:05:11.325Z daemon INFO time="2024-04-13T22:05:11+03:00" level=info msg="Loading package builtin from: C:\\Users\\rodol\\AppData\\Local\\Arduino15\\packages\\builtin"
2024-04-13T19:05:11.326Z daemon INFO time="2024-04-13T22:05:11+03:00" level=info msg="Checking existence of 'tools' path: C:\\Users\\rodol\\AppData\\Local\\Arduino15\\packages\\builtin\\tools"
time="2024-04-13T22:05:11+03:00" level=info msg="Loading tools from dir: C:\\Users\\rodol\\AppData\\Local\\Arduino15\\packages\\builtin\\tools"
2024-04-13T19:05:11.326Z daemon INFO time="2024-04-13T22:05:11+03:00" level=info msg="Loaded tool" tool="builtin:[email protected]"
2024-04-13T19:05:11.327Z daemon INFO time="2024-04-13T22:05:11+03:00" level=info msg="Loaded tool" tool="builtin:[email protected]"
2024-04-13T19:05:11.327Z daemon INFO time="2024-04-13T22:05:11+03:00" level=info msg="Loaded tool" tool="builtin:[email protected]"
2024-04-13T19:05:11.327Z daemon INFO time="2024-04-13T22:05:11+03:00" level=info msg="Loaded tool" tool="builtin:[email protected]"
2024-04-13T19:05:11.328Z daemon INFO time="2024-04-13T22:05:11+03:00" level=info msg="Loaded tool" tool="builtin:[email protected]"
2024-04-13T19:05:11.328Z daemon INFO time="2024-04-13T22:05:11+03:00" level=info msg="Loading libraries index file" index="C:\\Users\\rodol\\AppData\\Local\\Arduino15\\library_index.json"
2024-04-13T19:05:11.329Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: reading library_index.json: open C:\Users\rodol\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.
2024-04-13T19:05:11.329Z daemon INFO time="2024-04-13T22:05:11+03:00" level=info msg="Adding libraries dir" dir="C:\\Users\\rodol\\AppData\\Local\\Arduino15\\libraries" location=ide
time="2024-04-13T22:05:11+03:00" level=info msg="Adding libraries dir" dir="C:\\Users\\rodol\\OneDrive\\Documents\\Arduino\\libraries" location=user
2024-04-13T19:05:11.337Z root ERROR The primary packages indexes are missing. Running indexes update before initializing the core gRPC client The index of the cores and libraries must be updated before initializing the core gRPC client.
The following problems were detected during the gRPC client initialization:
[library-index] - code: 9, message: Loading index file: reading library_index.json: open C:\Users\rodol\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.
2024-04-13T19:05:11.339Z daemon INFO time="2024-04-13T22:05:11+03:00" level=info msg="Updating libraries index"
2024-04-13T19:05:11.342Z daemon INFO time="2024-04-13T22:05:11+03:00" level=info msg="Starting download" url="https://downloads.arduino.cc/libraries/library_index.tar.bz2"
2024-04-13T19:05:11.345Z root INFO core-client-provider [library-index] Downloading index: library_index.tar.bz2
2024-04-13T19:05:18.165Z daemon INFO time="2024-04-13T22:05:18+03:00" level=info msg="Updating libraries index"
2024-04-13T19:05:18.167Z daemon INFO time="2024-04-13T22:05:18+03:00" level=info msg="Starting download" url="https://downloads.arduino.cc/libraries/library_index.tar.bz2"
2024-04-13T19:05:25.491Z root ERROR Detected an error response during the gRPC core client initialization: code: 3, message: Error verifying signature: openpgp: signature expired
2024-04-13T19:05:25.510Z daemon INFO time="2024-04-13T22:05:25+03:00" level=info msg="Checking signature" index="C:\\Users\\rodol\\AppData\\Local\\Arduino15\\package_index.json" signatureFile="C:\\Users\\rodol\\AppData\\Local\\Arduino15\\package_index.json.sig" trusted=true
2024-04-13T19:05:25.511Z daemon INFO time="2024-04-13T22:05:25+03:00" level=info msg="Loading hardware from: C:\\Users\\rodol\\AppData\\Local\\Arduino15\\packages"
2024-04-13T19:05:25.512Z daemon INFO time="2024-04-13T22:05:25+03:00" level=info msg="Loading package builtin from: C:\\Users\\rodol\\AppData\\Local\\Arduino15\\packages\\builtin"
2024-04-13T19:05:25.512Z daemon INFO time="2024-04-13T22:05:25+03:00" level=info msg="Checking existence of 'tools' path: C:\\Users\\rodol\\AppData\\Local\\Arduino15\\packages\\builtin\\tools"
time="2024-04-13T22:05:25+03:00" level=info msg="Loading tools from dir: C:\\Users\\rodol\\AppData\\Local\\Arduino15\\packages\\builtin\\tools"
2024-04-13T19:05:25.513Z daemon INFO time="2024-04-13T22:05:25+03:00" level=info msg="Loaded tool" tool="builtin:[email protected]"
2024-04-13T19:05:25.513Z daemon INFO time="2024-04-13T22:05:25+03:00" level=info msg="Loaded tool" tool="builtin:[email protected]"
2024-04-13T19:05:25.513Z daemon INFO time="2024-04-13T22:05:25+03:00" level=info msg="Loaded tool" tool="builtin:[email protected]"
2024-04-13T19:05:25.514Z daemon INFO time="2024-04-13T22:05:25+03:00" level=info msg="Loaded tool" tool="builtin:[email protected]"
2024-04-13T19:05:25.514Z daemon INFO time="2024-04-13T22:05:25+03:00" level=info msg="Loaded tool" tool="builtin:[email protected]"
2024-04-13T19:05:25.514Z daemon INFO time="2024-04-13T22:05:25+03:00" level=info msg="Loading libraries index file" index="C:\\Users\\rodol\\AppData\\Local\\Arduino15\\library_index.json"
2024-04-13T19:05:25.515Z daemon INFO time="2024-04-13T22:05:25+03:00" level=info msg="Adding libraries dir" dir="C:\\Users\\rodol\\AppData\\Local\\Arduino15\\libraries" location=ide
2024-04-13T19:05:25.515Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: reading library_index.json: open C:\Users\rodol\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.
2024-04-13T19:05:25.515Z daemon INFO time="2024-04-13T22:05:25+03:00" level=info msg="Adding libraries dir" dir="C:\\Users\\rodol\\OneDrive\\Documents\\Arduino\\libraries" location=user
2024-04-13T19:05:25.517Z root ERROR Uncaught Exception: Error: The index of the cores and libraries must be updated before initializing the core gRPC client.
The following problems were detected during the gRPC client initialization:
[library-index] - code: 9, message: Loading index file: reading library_index.json: open C:\Users\rodol\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.
2024-04-13T19:05:25.517Z root ERROR Error: The index of the cores and libraries must be updated before initializing the core gRPC client.
The following problems were detected during the gRPC client initialization:
[library-index] - code: 9, message: Loading index file: reading library_index.json: open C:\Users\rodol\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.
at C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:622877
at E.evaluateErrorStatus (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:622893)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
at async a.<anonymous> (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:622563)
Hi @maska732.
This error occurs when your system time is incorrect. You should be able to fix it by syncing the system time. I'll provide instructions you can follow to do that:
- Right click the Windows Start icon (⊞) on the taskbar.
A context menu will open. - Select "Settings" from the context menu.
Windows "Settings" will open. - Select "Time & language" from the navigation panel on the left side of the window.
- Select "Date & time" from the list on the right side of the Settings window.
The "Date & time" settings section will expand. - Click the "Sync now" button that is under the "Additional settings" section of the page.
- Wait for the syncing process to finish.
- Close any Arduino IDE windows that are open.
- Start Arduino IDE again, as usual.
ⓘ It is not required to start the IDE from the PowerShell terminal this time.
Hopefully this time Arduino IDE will start up fully and work as expected.
Topic moved to the dedicated IDE 2.x section of the forum.
2 posts were split to a new topic: IDE hangs on startup
This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.