Examen 1
Examen 1
Examen 1
19 20 21 22 23 24 Pregunta 1 Una empresa quiere conservar el papel sin limitar la capacidad de imprimir. ¿Cuál de los
Correcta siguientes ajustes necesita ser configurado?
25 26 27 28 29 30 Puntúa 1,00 sobre
1,00 Seleccione una:
31 32 33 34 35 36
Marcar a. Collate
pregunta
37 38 39 40 segundo. Orientación
Mostrar una página cada vez do. Calidad
Finalizar revisión
re. Dúplex
Pregunta 2 Un cliente ha dejado un monitor de computadora encendido durante el fin de semana y ahora
Correcta nota una leve decoloración de la pantalla. Esto es un ejemplo de ____.
Puntúa 1,00 sobre
1,00 Seleccione una:
Marcar a. una luz de fondo defectuosa
pregunta
segundo. un mal inversor
do. marcar a fuego
d. EMI
mi. píxeles muertos
Pregunta 3 Un cliente informa que después de retirar una computadora portátil de la estación de
Correcta acoplamiento y llevarla a casa, el cursor ocasionalmente salta por la pantalla mientras el cliente
está escribiendo. ¿Cuál de los siguientes debería hacer el técnico para mitigar este problema?
Puntúa 1,00 sobre
1,00
Marcar
Seleccione una:
pregunta a. Instalar nuevos controladores de teclado para el portátil
segundo. Instalar nuevos controladores para la estación de acoplamiento
do. Desactivar el teclado en el portátil.
re. Desactivar la almohadilla táctil en la computadora portátil
Pregunta 4 Un cliente quiere la computadora portátil más delgada posible. ¿Cuál de las siguientes
Correcta tecnologías de visualización generalmente permite dispositivos más delgados?
Puntúa 1,00 sobre
1,00 Seleccione una:
Marcar a. IPS
pregunta
segundo. DisplayPort
c. OLED
re. LCD
http://lms-academias.inacap.cl/mod/quiz/review.php?attempt=16906&showall=1 1/9
20/2/2019 Examen1
Pregunta 5 Un cliente desea conectar una computadora portátil a Internet de dispositivos móviles para usar
Correcta en situaciones donde no hay conectividad a Internet. ¿Cuál de las siguientes tecnologías
Puntúa 1,00 sobre
recomendaría el técnico al cliente?
1,00
Marcar
Seleccione una:
pregunta a. IR
segundo. Relámpago
do. Punto de acceso
re. NFC
Pregunta 6 A customer wants to copy a database that is 97 GB in size for multiple uses. Which of the
Correcta following format specifications should the customer use?
Puntúa 1,00 sobre
1,00 Seleccione una:
Marcar a. BD-RE
pregunta
b. BDXL
c. BD-R
d. BD-RE DL
Pregunta 7 A customer wants to transfer data from the DVR to a DVD. Which of the following should be
Incorrecta used on a workstation in order to extract the data for archiving?
Puntúa 0,00 sobre
1,00 Seleccione una:
Marcar a. External storage
pregunta
b. Optical drive
c. Capture card
d. Thunderbolt
Pregunta 8 A group of users need to connect directly to a printer with continuous access. Which of the
Correcta following connection types will achieve this?
Puntúa 1,00 sobre
1,00 Seleccione una:
Marcar a. Ethernet
pregunta
b. eSATA
c. USB
d. Serial
Pregunta 9 A server has been configured behind a firewall and a website has been deployed, but customers
Correcta are unable to access the website. Which of the following should the technician do to ensure the
customers can access the site?
Puntúa 1,00 sobre
1,00
Marcar
Seleccione una:
pregunta a. Adjust QoS settings.
b. Enable port forwarding.
c. Place server in DMZ.
d. Change DHCP settings.
Pregunta 10 A technician finds an external hard drive with the markings IEEE 1394 on it. Which of the
Correcta following cable types would be needed to view the contents of this drive?
http://lms-academias.inacap.cl/mod/quiz/review.php?attempt=16906&showall=1 2/9
20/2/2019 Examen1
Puntúa 1,00 sobre Seleccione una:
1,00
a. FireWire
Marcar
pregunta b. Ethernet
c. eSATA
d. MicroUSB
Pregunta 11 A technician has been tasked with setting up email on a users phone. The user also wants the
Correcta email to remain on the server. Which of the following ports would be BEST for setting up the
phone?
Puntúa 1,00 sobre
1,00
Marcar
Seleccione una:
pregunta a. 110
b. 443
c. 143
d. 80
Pregunta 12 A technician installed a new docking station for a user and they have lost the ability to connect to
Correcta the network. Which of the following is the MOST likely reason?
Puntúa 1,00 sobre
1,00 Seleccione una:
Marcar a. DHCP is disabled
pregunta
b. Device drivers are not loaded
c. The network is down
d. The product is not compatible
Pregunta 13 A technician is installing Hyper-V and is getting an error that the software is not able to be
Correcta installed. Which of the following processor characteristics should be checked?
Puntúa 1,00 sobre
1,00 Seleccione una:
Marcar a. Cache size
pregunta
b. Virtualization support
c. Hyperthreading
d. Number of cores
Pregunta 14 A technician is installing a network-enabled security system that features IP-based cameras. To
Correcta access the system remotely, which of the following capabilities is MOST likely to require
configuration?
Puntúa 1,00 sobre
1,00
Marcar
Seleccione una:
pregunta a. Static IPs
b. Port forwarding
c. QoS
d. VPN passthrough
Pregunta 15 A technician is installing a wireless router to be used as an access point. The company firewall
Correcta will assign IP addresses to devices on the wireless network. Which of the following settings does
the technician need to disable on the wireless router to accomplish this?
Puntúa 1,00 sobre
1,00
Seleccione una:
http://lms-academias.inacap.cl/mod/quiz/review.php?attempt=16906&showall=1 3/9
20/2/2019 Examen1
Marcar a. DMZ
pregunta
b. NAT
c. DHCP
d. PAT
Pregunta 16 A technician is setting up a printer in a training room. The trainer needs to be able to print
Correcta multiple copies of the training documentation for the classes. Which of the following should the
technician configure on the printer to facilitate this?
Puntúa 1,00 sobre
1,00
Marcar
Seleccione una:
pregunta a. Scanning
b. Collating
c. Duplexing
d. Faxing
Pregunta 17 A technician is troubleshooting a desktop that is having intermittent issues with locking up and
Correcta system errors. The technician suspects that the problem might be that not enough power is
getting to the motherboard. Which of the following tools would a technician use to determine if
Puntúa 1,00 sobre
1,00 the hypothesis is correct?
Marcar
pregunta Seleccione una:
a. Cable tester
b. Multimeter
c. Loopback plug
d. POST card
Pregunta 18 A technician needs to configure a computer with an external storage drive. Which of the
Correcta following interfaces would provide the FASTEST throughput?
Puntúa 1,00 sobre
1,00 Seleccione una:
Marcar a. USB 2.0
pregunta
b. CAT5
c. FireWire
d. eSATA
Pregunta 19 A user creates a file in presentation software to be shown on a widescreen display. The user
Correcta would like to adjust the aspect ratio of the slides in the presentation software so they display
without extra black areas on the top, bottom, left, or right of the slides. Which of the following
Puntúa 1,00 sobre
1,00 aspect ratios would BEST meet this requirement?
Marcar
pregunta Seleccione una:
a. 4:3
b. 5:4
c. 256:135
d. 16:9
Pregunta 20 A user is attempting to print a color document but it will not print in color. Which of the following
Correcta should the technician do FIRST to fix the problem?
http://lms-academias.inacap.cl/mod/quiz/review.php?attempt=16906&showall=1 4/9
20/2/2019 Examen1
Puntúa 1,00 sobre Seleccione una:
1,00
a. Change color toner cartridge.
Marcar
pregunta b. Reinstall printer driver.
c. Check grayscale setting.
d. Reset printer IP address.
Pregunta 21 A user is reporting that a desktop computer with a RAID 1 array is running slowly. Upon
Correcta performing a reboot, the technician sees S.M.A.R.T. errors during boot up. Which of the following
tools would the technician use FIRST to troubleshoot the errors?
Puntúa 1,00 sobre
1,00
Marcar
Seleccione una:
pregunta a. clean
b. diskpart
c. format
d. chkdsk
Pregunta 22 A user reports the cursor jumps around when typing in documents on a new laptop. Which of the
Correcta following is MOST likely causing the issue?
Puntúa 1,00 sobre
1,00 Seleccione una:
Marcar a. Touchpad settings
pregunta
b. Screen calibration
c. Unsigned hardware
d. Incompatible software
Pregunta 23 A user reports the inability to access a company server using the FTP protocol. A technician
Correcta finds other ports to the server seem to work normally. The technician has determined the
problem is an incorrectly configured software firewall on the users machine. Which of the
Puntúa 1,00 sobre
1,00 following is MOST likely the cause?
Marcar
pregunta Seleccione una:
a. Outgoing connections on port 21 are blocked.
b. Incoming connections on port 445 are blocked.
c. Outgoing connections on port 80 are blocked.
d. Outgoing connections on port 443 are blocked.
e. Incoming connections on port 143 are blocked.
Pregunta 24 A user wants to enable hands-free for a smartphone in a car. Which of the following needs to be
Incorrecta performed?
Puntúa 0,00 sobre
1,00 Seleccione una:
Marcar a. Device pairing
pregunta
b. Enable NFC
c. Enable WiFi
d. Driver installation
Pregunta 25 A video projector shows the image from a laptop, but everything is colored blue. Which of the
Incorrecta following is the MOST likely the cause?
http://lms-academias.inacap.cl/mod/quiz/review.php?attempt=16906&showall=1 5/9
20/2/2019 Examen1
Puntúa 0,00 sobre Seleccione una:
1,00
a. Video resolution
Marcar
pregunta b. VGA connection
c. Failing lamp
d. Dead pixels
Pregunta 26 After migrating a network-based print queue to a new server, users are reporting that documents
Correcta are not printing correctly and print jobs will error out or print garbled text. Which of the following
actions will BEST resolve this issue for the affected users?
Puntúa 1,00 sobre
1,00
Marcar
Seleccione una:
pregunta a. Install the correct drivers on the server.
b. Delete and reconnect to the print queue on the client machine.
c. Reinstall the printer drivers on the client desktops.
d. Restart the print queues on the print server.
Pregunta 27 Ann, a user, boots her laptop and notices the screen flashes then turns black. It was working
Incorrecta during her presentation yesterday. Which of the following troubleshooting steps should be
completed?
Puntúa 0,00 sobre
1,00
Marcar
Seleccione una:
pregunta a. Replace the battery.
b. Use a multimeter to test voltage.
c. Replace the laptop with a new one.
d. Connect an external display device.
Pregunta 28 Legacy software needs to be installed on a netbook. Which of the following is MOST likely
Correcta needed in order to install the software?
Puntúa 1,00 sobre
1,00 Seleccione una:
Marcar a. NFC chip
pregunta
b. Lightning port
c. USB optical drive
d. Bluetooth adapter
Pregunta 30 Two drives in a RAID 5 have failed. Which of the following will the technician need to implement?
Correcta
Puntúa 1,00 sobre Seleccione una:
1,00 a. Replace the failed drives and format the RAID using the quick option.
Marcar
pregunta b. Replace one of the failed drives and repair the RAID using system utilities.
http://lms-academias.inacap.cl/mod/quiz/review.php?attempt=16906&showall=1 6/9
20/2/2019 Examen1
c. Replace one of the failed drives and run the RAID repair.
d. Replace the failed drives and restore the data from backup to the RAID.
La respuesta correcta es: Replace the failed drives and restore the data from backup to the
RAID.
Pregunta 31 When a grounding strap is not available, a technician can ground by touching the computers
Correcta ____.
Puntúa 1,00 sobre
1,00 Seleccione una:
Marcar a. power supply
pregunta
b. memory chips
c. motherboard
d. CPU fan
Pregunta 32 When a technician is planning to replace a laptop hard drive, the technician will need to ____.
Correcta
Puntúa 1,00 sobre Seleccione una:
1,00
a. choose the correct drive cache size for the laptop
Marcar
pregunta b. also upgrade the memory
c. verify voltage requirements
d. select a drive that is the correct form factor
La respuesta correcta es: select a drive that is the correct form factor
Pregunta 33 Which of the following are the BEST features to include in a Home Theater PC? (Select TWO.)
Correcta
Puntúa 1,00 sobre Seleccione una o más de una:
1,00
a. Liquid Cooling
Marcar
pregunta b. VGA Output
c. HDMI Output
d. Digital Audio
e. NFC Capability
f. Dual Monitors
Pregunta 34 Which of the following connectors can be used for video, audio, and storage devices?
Correcta
Puntúa 1,00 sobre Seleccione una:
1,00
a. DisplayPort
Marcar
pregunta b. DVI
c. HDMI
d. Thunderbolt
Pregunta 35 Which of the following devices is primarily intended to provide 24/7 diagnostic and biometric data
Correcta regarding the user?
Puntúa 1,00 sobre
1,00 Seleccione una:
Marcar a. Fitness monitor
pregunta
b. e-Reader
c. Smartphone
d. Smartwatch
http://lms-academias.inacap.cl/mod/quiz/review.php?attempt=16906&showall=1 7/9
20/2/2019 Examen1
Pregunta 37 Which of the following is the form factor of a standard Parallel connector?
Correcta
Puntúa 1,00 sobre Seleccione una:
1,00
a. DB-25
Marcar
pregunta b. DB-9
c. DB-15
d. DIN-6
Pregunta 38 Which of the following ports is used when accessing a website with SSL encryption?
Correcta
Puntúa 1,00 sobre Seleccione una:
1,00
a. 80
Marcar
pregunta b. 22
c. 110
d. 443
Pregunta 39 ¿Cuál de las siguientes opciones proporciona la MEJOR protección contra los apagones
Correcta pardos?
Puntúa 1,00 sobre
1,00 Seleccione una:
Marcar a. Fuente de alimentación de ordenador con protecciones contra sobretensiones integradas
pregunta
segundo. Fuente de poder ininterrumpible
do. Supresor de sobretensiones
re. Placa base con protección contra sobretensiones incorporada
Finalizar revisión
http://lms-academias.inacap.cl/mod/quiz/review.php?attempt=16906&showall=1 8/9
20/2/2019 Examen1
Usted se ha identificado como Samuel Videla (Salir)
220-901
http://lms-academias.inacap.cl/mod/quiz/review.php?attempt=16906&showall=1 9/9