UELF23 Volunteer
Become a volunteer at UEFA Europa League Final
In 2023, UEFA returns to Budapest once again with an unmissable volunteer opportunity.
Experience the biggest football event of the year in Budapest from first hand and join the volunteer family of UEFA Europa League Final 2023!
Volunteers are the essence of all large sporting events; it is impossible to imagine sport events organised without the enormous support of volunteers. At UEFA Europa League Final 2023 about 500 passionate volunteers will be supporting the organisers to create an awesome event.
Why should you become a volunteer?
During your time as a volunteer, you will develop new skills, meet interesting, like-minded people, build life-long friendships, experience the vibe of a massive football event and create unforgettable memories!
Everyone can be a volunteer.
All you need to do is to fill out our registration form and show us why you would like to join the volunteer team.
Timeline of your volunteer journey
Volunteer Roles
Access Management Volunteer
Being part of the Access Management team, you will be responsible for overseeing the overall access (both ingress and egress) of people and vehicles at the stadium during the operational period. As an Access Management Volunteer, you will play an integral role in creating a safe and secure environment by supporting with the on-site security team to validate entry processes. You will help troubleshooting key areas of the venue.
Access Volunteers should be precise, proactive, and detail-oriented with a willingness to get to know the stadium and its surroundings.
Location: Stadium
Availability needs: 7 days (including Match Day)
Accreditation Volunteer
The Accreditation team provides accreditation cards that grant holders access to the stadium and/or defined areas within the venue. Accreditation Volunteers in the Accreditation Centre are the first point of contact for people who require accreditation. They will welcome them and produce and hand them with their personalised access cards.
Accreditation volunteers should be very comfortable working with computers and databases, have excellent customer service skills, good attention to detail and be able to remain calm at busy times.
Location: Stadium
Availability needs: 7 days (including Match Day)
Anti-doping Chaperone Volunteer
The UEFA Anti-Doping team will deliver a comprehensive doping control testing programme at UEFA competitions. The programme aims to protect the physical, emotional, and financial investment of players, officials, and spectators by ensuring a drug-free tournament. The role of the Anti-Doping Chaperone Volunteers is one of great responsibility and must be carried out in a professional manner. The main task is to notify one of the players selected for a doping control and to accompany them from the time they are notified until the doping test is complete.
The Anti-doping Chaperone Volunteer must have great English skills and a friendly and responsible attitude. At this event only male volunteers can be Anti-doping Chaperones.
Location: Stadium
Availability needs: 1 days (including Match Day)
Ceremonies
Ceremonies Volunteers will assist with the ceremony’s delivery. Ceremonies set the mood for UEFA events, offering a warm and exciting welcome from UEFA and the host city to the fans, teams and millions of viewers worldwide.
The Ceremony Maker Volunteers will participate in the Pre-Match Ceremony taking place immediately before the match kicks off. As a Ceremony Maker you will be part of the live, televised performance before the kick-off. Yes, you will be part of the performance on the pitch, shaking huge flags and other decoration while more than 60.000 spectators watch you in the stadium and even ore on television!
Ceremony Makers are enthusiastic, energetic individuals who are happy to work in a large team yet stay polite and disciplined and blessed with some sense of rhythm. As a Ceremony Maker you will be obliged to attend all the rehearsals before the event takes place.
Location: Stadium
Availability needs: 6 days (including Match Day) – 25th, 26th, 27th, 28th, 29th, 31st of May
Event Logistics Volunteer
Event Logistics is dedicated to the set-up and pack-up of the venue and will be the first and last team on-site. As a volunteer, you will need to assist the Venue Warehouse Manager in the preparation, organisation, and delivery of a range of materials across the stadium and to other key areas in the city based on a schedule put together on-site.
Warehouse volunteers love multitasking, yet they are flexible. The volunteer role will involve quiet and quite busy periods, so the volunteers should be able to adapt to this. As a warehouse volunteer you should move comfortably around a warehouse, and able to move potentially heavy boxes.
Location: Stadium
Availability needs: 6 days (including Match Day)
Event Transport
Airport Welcome Services Volunteer
Airport Welcome Services Volunteers are the first point of contact for UEFA guests travelling to the Final, as they meet and welcome guests at their arrival terminal. These volunteers are responsible for managing the arrivals of all UEFA guests landing at the host city’s airport, arranging, and coordinating local transport, and liaising with drivers and other service providers on-site. This position requires highly energetic and customer-oriented volunteers to ensure that the needs of UEFA guests are met in a smooth, effective, and professional manner.
The volunteers should have a good command of English, a friendly and polite attitude with a customer-oriented mindset. Please mind that the flights can be at early/late hours, so as the shifts.
Location: Airport
Availability needs: 6 days (including Match Day)
Fleet Volunteer
As a Fleet Volunteer, you will support the daily smooth running of Fleet Compound operations. The volunteers will play a key role in ensuring that plans for the following days are properly established and all vehicles are ready, confirming shifts and ensuring that daily checks are carried out on vehicles. They will also play a key role in supporting the management of transport services in the host city.
The fleet volunteers are diligent, responsible and very detail oriented. The volunteers must have a valid category B driving licence and should be able to work collaboratively in a team.
Location: Fleet Compound
Availability needs: 6 days (including Match Day)
Venue Transport Volunteer
Venue Transport Volunteers will support the Event Transport team during the event by managing transport services at hotels and the stadium. They will play a key role by checking the availability of transport facilities, supporting the management of resources, and directing guests to the appropriate loading zone and/or vehicle.
Venue Transport volunteers are proactive, friendly and can communicate effectively in English and in Hungarian. The volunteers should have a clean category B driving licence.
Location: Stadium/VIP Hotel
Availability needs: 2 days (including Match Day)
Driver Coordinator Volunteer
The Driver Coordinator Volunteers will support the management of the pool of drivers to ensure the availability of drivers. The volunteers will keep databases up to date and follow up the availability and schedule of Volunteer Drivers.
As a Driver Coordinator Volunteer, you will have to be patient, precise and a good team player. A category B driving licence is a must.
Location: Fleet Compound
Availability needs: 4 days (including Match Day)
Volunteer Driver
Volunteer Drivers contribute to a smooth-running transportation system by driving guests in a safe, professional, and friendly manner and by being aware of leaving a first and last impression of the event. The service you provide should be punctual, polite and professional. The volunteer will receive a vehicle from the event’s carpool for the time of the volunteer mission. You may be required to drive guests from the airport to the stadium or to the VIP hotel and back.
As a Volunteer Driver, you will need to communicate well, be reliable and friendly. You must have a clean category B driving licence.
Location: Fleet Compound
Availability needs: 5 days (including Match Day)
Football Operations Volunteer
Volunteers will support the Venue Director and the Team Services lead in looking after both teams, the UEFA Match Officials and Officers. As a volunteer, you will assist with the preparation and running of the match, including especially the official training sessions on the day before Matchday and the organisational meeting and the match organisation itself on Matchday.
The Football Operations Volunteer is familiar with football and large sporting events and has a good command of English and Hungarian. Volunteers should be reliable, committed, motivated, friendly, polite and courteous. They should also act in a professional and discrete manner.
Location: Stadium
Availability needs: 4 days (including Match Day)
Guest Management and Protocol
The Guest Management and Protocol team is responsible for the delivery of various levels of service to all UEFA VIP programme guests. The team is responsible for welcome services, venue operations in the UEFA VIP areas at all events, and all ticketing and protocol matters. Both VIPS Ticketing Volunteers and VIPS Venue Volunteers should have great communication skills in English and have excellent organisational skills.
Being part of the VIP Services team, you should be able to stay calm in a stressful environment, highly flexible at peak times and have good knowledge of Budapest. Besides being polite, you should be energetic and be friendly with guests around.
Location: Stadium
Availability needs: 2 days (including Match Day)
Hospitality Production Volunteer
Hospitality Production, with the support of various suppliers appointed for the event, coordinates and manages the development, implementation and delivery of all on-site hospitality programmes (e.g. for VIPs, the teams competing, sponsors and partners). The volunteers will elaborate on each day’s excel reports therefore the volunteers should have some computer literacy. The volunteers will support the entry checks and the smooth operation of the staff bistro.
As a volunteer you will have to be customer-oriented, friendly and a good team player.
Location: Stadium
Availability needs: 5 days (including Match Day)
Fan Festival Volunteer
For the week leading up to the event, the UEFA Fan Festival will be the focal point of UEFA’s promotional activities in Budapest. It plays a key role to engage travelling fans, the local and regional community in the idle of the city centre. The main task of the Festival Volunteers is to support the set-up, implementation and running of the UEFA Festival. The volunteers will give a hand at organising football games on mini-pitches and football-related activities at skills clinics. Assisting activities on the performance and entertainment stages, welcoming visitors and providing information on all activities taking place will be a key task of the volunteers. As a volunteer, you may need to support commercial partners and UEFA staff when required.
Fan Festival volunteers should be enthusiastic, committed and motivated, with good customer service and organisational skills. The volunteers should have a good knowledge of the location and Budapest itself.
Location: Festival
Availability needs: 3 days (including Match Day)
Media Operations Volunteer
The Media Operations and Services team is responsible for providing media representatives with what they need to work at the stadium, including media accreditation and booking services, information services, and access to the competing teams before and after the match in line with the competition regulations. The stadium will have its own media hub (former media centre), media tribune, press conference room, mixed zone, and photographer pitch side positions, providing journalists, photographers and non-rights holding broadcasters with the best possible working conditions.
Media Volunteers should be able to walk long distances around the stadium, be polite and proactive as well as the volunteers must speak a good command of English and Hungarian.
Location: Stadium
Availability needs: 3 days (including Match Day)
Mobility Volunteer
Mobility is responsible for delivery of the end-to-end spectator journey in the Host City, supporting the spectator client group and performing a range of services. Depending on the approach adopted by the Host City, Mobility Volunteers can be active at airports, the city centre and the stadium and its last kilometre. Mobility Volunteers will be involved to support and facilitate the spectator journey by, among other things, providing relevant information and directional assistance to spectators at previously identified moments and locations.
Volunteers should have good communication skills both in English and Hungarian, able to walk long distances, be friendly and enthusiastic, yet have a customer-oriented mindset. Within the Mobility project there are several positions with different availability needs.
Location: Stadium, Airport, Fan Meeting Point
Availability needs: 2-4 days (including Match Day)
Social Responsibility Volunteer
The Football and Social Responsibility project concentrates on social, environmental, and economic priorities, and on promoting a healthy lifestyle by implementing a no-tobacco (no-smoking) policy within stadiums and improving the accessibility of stadiums for disabled spectators. Volunteers in this area will support disabled spectators to get to your allocated seats, promote the provision of audio-descriptive commentary services and inform spectators, staff and volunteers of the stadium’s no-tobacco policy.
The Social Responsibility Volunteers must be proactive, responsible and have a good attention to detail.
Location: Stadium
Availability needs: 1 days (including Match Day)
Sponsorship Operations Volunteers
The Sponsorship Operations team oversees the implementation of operational projects aimed at delivering all the sponsorship rights. As a volunteer, you will assist with the preparation and organisation of partner sole & exclusive activations.
The Sponsorship Operations Volunteer must speak both English and Hungarian. They must be dynamic, responsible and must have a basic understanding of Marketing.
Location: Stadium
Availability needs: 2 days (including Match Day)
Ticketing Volunteers
Ticketing Volunteers are an essential part of the delivery of the ticketing project and will often be the first point of contact for ticket holders. Ticketing Volunteers will assist the Ticketing team at the stadium, at the perimeters and at the ticketing facilities. Ticketing volunteers will perform various positions at the Ticketing Centre and at the perimeter of the Stadium.
They will deal with any customer queries, provide customer services in accordance with the ticketing policy and help to enhance the customer experience for the event.
Ticketing volunteers have great administrative skills as well as good customer support skills. Within the Ticketing project there are several positions with different availability needs.
Location: Stadium
Availability needs: 2 days (including Match Day)
TV Operations Volunteers
The TV Operations team arranges the best possible working conditions for the broadcasters and the host broadcaster. Volunteers in this area will assist the production manager with all logistics matters. The TV Office Volunteers will assist the TV team the best they can with logistics and office needs.
The volunteers should have a basic experience in office management, they must be proactive, yet flexible and reliable.
Location: Stadium
Availability needs: 2 days (including Match Day)
Venue Logistics Volunteer
The Venue Logistics team manages the venue offices and meeting rooms. The Venue Logistics Volunteers will help to turn the stadium in a working venue. Their responsibilities include supervising office and furniture set-up; assisting with the set-up of fencing and barriers; managing office and stationery supplies; setting up and overseeing staff break stations, like coffee spots; managing the use and layout of the meeting rooms; and overseeing general office responsibilities and staff needs at the stadium.
Volunteers must be well-organised and fit enough to lift and carry items. Computer literacy (e.g. Excel knowledge) is an advantage.
Location: Stadium
Availability needs: 8 days (including Match Day)
Volunteer Management Volunteers
The aim of the Volunteer Management team is to implement a high quality, efficient, sustainable and memorable Volunteer Programme by recruiting the right number of volunteers, with the right skills, availability and motivation to support the organisation of the event.
All volunteer-related activities will be planned and implemented by the Volunteer Management team. This team will look after the volunteers and ensure that everything runs smoothly.
The volunteers should have excellent organisational skills, a background of human resource management, basic IT skills, and a kind, friendly communication manner.
Location: Stadium
Availability needs: 7 days (including Match Day)
ACE volunteers
The ACE Volunteers will assist all project teams in the event of last-minute requests for additional volunteers or a need to replace a no-show or a drop-out. ACE volunteers have a good experience of large sporting events. Flexibility and availability are key in this position.
Location: Stadium
Availability needs: 5 days (including Match Day)
FAQ – Frequently Asked Questions
Volunteer testimonials
Why volunteer? Read the first-hand experiences from previous volunteers!
“For me, volunteering is all about giving back and making a difference in the world. It's a chance for me to use my skills and talents to help others, and it's a super rewarding and fulfilling experience. Volunteering at big sporting events is especially awesome because it allows me to be a part of the excitement and the action. Whether I'm helping with logistics, interacting with fans, or supporting the athletes, I get to be a part of something special and make a positive impact. Plus, I get to meet new people and have fun while doing good!” – Aladdine (former EURO2020 volunteer)
“Volunteering at large sports events is amazing because of the energy of the supporters, athletes, and other professionals at the venue all being there because of the LOVE of sport, not to mention the volunteers: You become like one big family trying to create the best experience, for the fans especially. Also, you get to see behind the scenes at a huge event, and cool places like stadiums, and you can learn a lot about sport management, media and entertainment and what makes events successful, while having a lot of fun!” – János (former EURO2020 volunteer)
“For me volunteering is about expressing love and kindness through your help to others, not in exchange for something material but for the pure joy giving. At the end of the day you realise that your received so much throughout the day and feel the connectedness and core human values in each other.” – Gergő (volunteer at National matches)
