

The objective of this article is to propose a conceptual model of a method of modelling processes adapted to Higher Education Institutions – HEI, based on the BPR – Business Process Reengineering. HEI is a type of company that has activity focused to provide services, but their operations have specific characteristics and a high level of complexity. The method can be applied in different processes in an HEI, because it covers specifics of the activity for possible significant improvements. To develop the method, the concepts such Operations Strategy added to concepts of Business Process Management, based on the reengineering of processes were applied. The key advantage is that the application of proposed method, can ensure that the process is aligned with the strategy. For the application of the method, a set of six stages are defined. Among the main objectives of process modelling as improvement of processes, at an HEI, you can set its strategy for a certain period; have a certain number of students enrolled in a particular discipline, in a certain language. Therefore, the core activity of the HEI is teaching, since the student must attend a number of disciplines, the institution will offer these disciplines, meeting their demand. However, to move it forward on its strategy, the HEI must not only offer this discipline, but also offer it in a definite language of the strategy plan. The text show an example of educational process modelled according proposed method and discusses the applicability for the different levels processes.