Monterro

🌟Yesterday, we brought together our fantastic Heads of Customer Success, Support, and Professional Services for a Monterro Management Network meetup! Key takeaways from our discussions: ► Tracking customer health scores is becoming more critical to predict and manage churn risks... ► ...but relies heavily on high-quality data (ranging from detailed product usage metrics to NPS/CSAT scores), which isn’t always easy to gather... ► ...and yet, churn can still happen even with the “greenest” customers for unpredictable reasons – while some “red” customers may be hard to please but remain loyal. ► Also, who knew a 10-hour YouTube fireside video could transform a minimalist Stockholm office into a cozy cabin! Big thanks to everyone who participated and shared their experiences on topics like balancing paid vs. free services, specializing roles as the company grows, and, above all, creating maximum value for our customers!🤝

👉Meet Monterro at Slush, Nov 30 - Dec 1!   Our colleagues Niklas Carling and Henrik Sundström will be on-site, eager to connect, share insights, and talk B2B SaaS growth.   Don't miss the chance to chat or schedule a meeting in advance. You can also send them a message directly here on LinkedIn.   See you in Helsinki! #monterro #slush2024 #b2bsaas #saasgrowth

Celebrating the incredible growth of our Monterro Top Talent participants, class of 2024! 🎉 This program brings together top professionals from our portfolio companies to grow and develop. It's inspiring to witness how much everyone evolves – from building self-awareness to mastering leadership and inspiring others. Big shoutout to this amazing group for their dedication and drive!🚀 TimeXtender Matilda FoodTech Viedoc Milient Caspeco Lumera Umbraco PLAYipp Valona Intelligence Trapets TimeEdit Bliksund

🎙️ Great to see Johan Redtzer on Teamtailor's Happy Recruitment Pod sharing tips on C-level recruitment! Strong leadership is key, and we’re proud to support companies in finding top talent👏✨

🚀Join us in welcoming our new colleague, Lasse Diamant, to the Monterro team! Lasse brings over 6.5 years of corporate finance experience from EY, specializing in software M&A. At Monterro, Lasse joins the Transactions team with David Kuritzén, where he will spearhead our transaction efforts in Denmark. His focus will be on sourcing exciting investment opportunities and building strong relationships with entrepreneurs and executives. Welcome to the team, Lasse – we’re excited to have you on board🌟

✨ Do you have experience in software and strategy? Monterro is seeking an ambitious and hands-on Operations Manager to join us in supporting our portfolio companies on their growth journeys. If you're driven by creating efficiency and value, this role might be the perfect fit for you! 👉 Read more and apply here: https://lnkd.in/dUyTMFW5 #monterro #b2bsaas #OperationsManager #saasgrowth

🎃Scary-Good Reading Awaits👻 This Halloween, forget haunted houses—Monterro’s Knowledge Bank is packed with scary-good insights for your B2B SaaS journey! From spine-tingling positioning strategies to effective digital marketing tips. Dive into our treasure trove of knowledge. We promise: it’s all treats, no tricks. 🕸️🍬 https://lnkd.in/dxDaCrWw

🌟 Case study: Umbraco’s growth journey 🌟   We’re proud to share our journey with Umbraco, developing a profitable business model for the friendliest open-source CMS. With over 700,000 websites powered by their open-source platform, Umbraco has earned its place as an industry leader in 2024, known for its flexibility and scalability. Together, we’ve accelerated product expansion, scaled into new markets, and nurtured a thriving developer community, cementing their position as an industry frontrunner.   👉 Dive into the full case study to see how this progress came together: https://lnkd.in/d3iwirEu #umbraco #monterro #b2bsaas #partnership #cms

🌍 Choosing the right region for your international expansion can be a make-or-break situation. Just because your software product is working well in your current region doesn’t guarantee that it’ll immediately flourish everywhere else. We’ve put together a collection of practical advice that will help you avoid some of the pitfalls others in your shoes have made. Read the guide here: https://lnkd.in/dQAPfnNs

🚀 Last week, our colleague Leif Bohlin at Monterro had the pleasure of joining a panel at the Private Equity Insights event in Stockholm, where we explored the powerful impact of Driving Value Through Commercial and Operational Excellence. Leif Bohlin shared insights on the importance of a hands-on approach, deep domain expertise, and a genuine understanding of our portfolio companies’ unique journeys. Building value requires more than just numbers—it’s about sharing best practices, aligning on a clear path to long-term goals, and, most importantly, building a partnership built on mutual trust between us as investor and the portfolio companies we support. Thanks Private Equity Insights and Hasan Qaiser for inviting us, and thanks Helmut Kranzmaier, Torbjörn Midsem, and Frida Jonsdottir for a great discussion. #PrivateEquity #OperationalExcellence #ValueCreation #PortfolioManagement #Monterro