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2020 – today
- 2024
[c52]Shixuan Liu, Chao Wang, Shuangyong Song:
icsPLMs: Exploring Pre-trained Language Models in Intelligent Customer Service (Student Abstract). AAAI 2024: 23565-23566- [c51]Sishi Xiong, Yu Zhao, Jie Zhang, Mengxiang Li, Zhongjiang He, Xuelong Li, Shuangyong Song:
Dual Prompt Tuning based Contrastive Learning for Hierarchical Text Classification. ACL (Findings) 2024: 12146-12158 - [c50]Haoxiang Su, Sijie Feng, Hongyan Xie, Di Wu, Hao Huang, Zhongjiang He, Shuangyong Song, Ruiyu Fang, Xiaomeng Huang, Wushour Silamu:
Domain-Slot Aware Contrastive Learning for Improved Dialogue State Tracking. ICASSP 2024: 12521-12525 - [c49]Yuxin Dong, Tieliang Gong, Hong Chen, Zhongjiang He, Mengxiang Li, Shuangyong Song, Chen Li:
Towards Generalization beyond Pointwise Learning: A Unified Information-theoretic Perspective. ICML 2024 - [c48]Shuangyong Song, Hongyan Xie, Haoxiang Su, Hao Huang, Mengxiang Li, Zhongjiang He, Yongxiang Li, Ruiyu Fang:
Improving Pointer Network based Dialogue State Tracking via Dual Hierarchical Selective Augmentation. IJCNN 2024: 1-8 - [c47]Shuangyong Song, Jinwei Zhang, Hao Huang, Hongyan Xie, Haoxiang Su, Mengxiang Li, Zhongjiang He, Yongxiang Li, Ruiyu Fang:
Graph-based Dynamic Domain Selection for Dialogue State Tracking. IJCNN 2024: 1-7 - [c46]Zihan Wang, Jiayu Xiao, Mengxiang Li, Zhongjiang He, Yongxiang Li, Chao Wang, Shuangyong Song:
Towards Robustness and Diversity: Continual Learning in Dialog Generation with Text-Mixup and Batch Nuclear-Norm Maximization. IJCNN 2024: 1-8 - [c45]Deji Zhao
, Donghong Han, Ye Yuan, Bo Ning, Mengxiang Li, Zhongjiang He, Shuangyong Song:
AutoGraph: Enabling Visual Context via Graph Alignment in Open Domain Multi-Modal Dialogue Generation. ACM Multimedia 2024: 2079-2088 - [i14]Zihan Wang, Xinzhang Liu, Shixuan Liu, Yitong Yao, Yuyao Huang, Zhongjiang He, Xuelong Li, Yongxiang Li, Zhonghao Che, Zhaoxi Zhang, Yan Wang, Xin Wang, Luwen Pu, Huihan Xu, Ruiyu Fang, Yu Zhao, Jie Zhang, Xiaomeng Huang, Zhilong Lu, Jiaxin Peng, Wenjun Zheng, Shiquan Wang, Bingkai Yang, Xuewei He, Zhuoru Jiang, Qiyi Xie, Yanhan Zhang, Zhongqiu Li, Lingling Shi, Weiwei Fu, Yin Zhang, Zilu Huang, Sishi Xiong, Yuxiang Zhang, Chao Wang, Shuangyong Song:
TeleChat Technical Report. CoRR abs/2401.03804 (2024) - [i13]Zihan Wang, Jiayu Xiao, Mengxiang Li, Zhongjiang He, Yongxiang Li, Chao Wang, Shuangyong Song:
Towards Robustness and Diversity: Continual Learning in Dialog Generation with Text-Mixup and Batch Nuclear-Norm Maximization. CoRR abs/2403.10894 (2024) - [i12]Xiang Li, Yiqun Yao, Xin Jiang, Xuezhi Fang, Chao Wang, Xinzhang Liu, Zihan Wang, Yu Zhao, Xin Wang, Yuyao Huang, Shuangyong Song, Yongxiang Li, Zheng Zhang, Bo Zhao, Aixin Sun, Yequan Wang, Zhongjiang He, Zhongyuan Wang, Xuelong Li, Tiejun Huang:
Tele-FLM Technical Report. CoRR abs/2404.16645 (2024) - [i11]Yuxin Dong, Tieliang Gong, Hong Chen, Shuangyong Song, Weizhan Zhang, Chen Li:
How Does Distribution Matching Help Domain Generalization: An Information-theoretic Analysis. CoRR abs/2406.09745 (2024) - [i10]Xiang Li, Yiqun Yao, Xin Jiang, Xuezhi Fang, Chao Wang, Xinzhang Liu, Zihan Wang, Yu Zhao, Xin Wang, Yuyao Huang, Shuangyong Song, Yongxiang Li, Zheng Zhang, Bo Zhao, Aixin Sun, Yequan Wang, Zhongjiang He, Zhongyuan Wang, Xuelong Li, Tiejun Huang:
52B to 1T: Lessons Learned via Tele-FLM Series. CoRR abs/2407.02783 (2024) - 2023
- [j4]Bo Ning, Deji Zhao, Xinjian Zhang, Chao Wang, Shuangyong Song:
UMP-MG: A Uni-directed Message-Passing Multi-label Generation Model for Hierarchical Text Classification. Data Sci. Eng. 8(2): 112-123 (2023) - [c44]Huinan Xu, Jinhui Pang, Shuangyong Song, Bo Zou:
Improving Dialogue Intent Classification with a Knowledge-Enhanced Multifactor Graph Model (Student Abstract). AAAI 2023: 16366-16367 - [c43]Haoxiang Su, Hongyan Xie, Hao Huang, Shuangyong Song, Ruiyu Fang, Xiaomeng Huang, Sijie Feng:
Scalable-DSC: A Structural Template Prompt Approach to Scalable Dialogue State Correction. EMNLP 2023: 7902-7914 - [c42]Shixuan Liu, Chen Peng, Chao Wang, Xiangyan Chen, Shuangyong Song:
icsBERTs: Optimizing Pre-trained Language Models in Intelligent Customer Service. INNS DLIA@IJCNN 2023: 127-136 - [c41]Deji Zhao, Donghong Han, Ye Yuan, Chao Wang, Shuangyong Song:
MuSE: A Multi-scale Emotional Flow Graph Model for Empathetic Dialogue Generation. ECML/PKDD (2) 2023: 491-507 - [c40]Kai Ouyang, Xianghong Xu, Miaoxin Chen, Zuotong Xie, Hai-Tao Zheng, Shuangyong Song, Yu Zhao:
Mining Interest Trends and Adaptively Assigning Sample Weight for Session-based Recommendation. SIGIR 2023: 2174-2178 - [c39]Shuangyong Song, Shixuan Liu:
Towards Intelligent Training Systems for Customer Service. SMC 2023: 987-992 - [i9]Kai Ouyang, Xianghong Xu, Miaoxin Chen, Zuotong Xie, Hai-Tao Zheng, Shuangyong Song, Yu Zhao:
Mining Interest Trends and Adaptively Assigning SampleWeight for Session-based Recommendation. CoRR abs/2306.11610 (2023) - 2022
- [c38]Chen Li, Xiaoguang Yu, Shuangyong Song, Jia Wang, Bo Zou, Xiaodong He:
SimCTC: A Simple Contrast Learning Method of Text Clustering (Student Abstract). AAAI 2022: 12997-12998 - [c37]Yaning Zhang, Liangqing Wu, Yangyang Wang, Jia Wang, Xiaoguang Yu, Shuangyong Song, Youzheng Wu, Xiaodong He:
A Multi-Factor Classification Framework for Completing Users' Fuzzy Queries (Student Abstract). AAAI 2022: 13113-13114 - [c36]Deji Zhao, Bo Ning, Shuangyong Song, Chao Wang, Xiangyan Chen, Xiaoguang Yu, Bo Zou:
ToSA: A Top-Down Tree Structure Awareness Model for Hierarchical Text Classification. APWeb/WAIM (2) 2022: 23-37 - [c35]Yang Sun, Liangqing Wu, Shuangyong Song, Xiaoguang Yu, Xiaodong He, Guohong Fu:
Tracking Satisfaction States for Customer Satisfaction Prediction in E-commerce Service Chatbots. COLING 2022: 616-625 - [c34]Shuangyong Song, Bo Zou, Jianghua Lin, Xiaoguang Yu, Xiaodong He:
Beyond QA: 'Heuristic QA' Strategies in JIMI. DASFAA (3) 2022: 425-429 - [c33]Hongyan Xie, Haoxiang Su, Shuangyong Song, Hao Huang, Bo Zou, Kun Deng, Jianghua Lin, Zhihui Zhang, Xiaodong He:
Correctable-DST: Mitigating Historical Context Mismatch between Training and Inference for Improved Dialogue State Tracking. EMNLP 2022: 876-889 - [c32]Zhenhe Wu, Liangqing Wu, Shuangyong Song, Jiahao Ji, Bo Zou, Zhoujun Li, Xiaodong He:
DialCSP: A Two-Stage Attention-Based Model for Customer Satisfaction Prediction in E-commerce Customer Service. ECML/PKDD (3) 2022: 3-18 - [c31]Jinhui Pang, Huinan Xu, Shuangyong Song, Bo Zou, Xiaodong He:
MFDG: A Multi-Factor Dialogue Graph Model for Dialogue Intent Classification. ECML/PKDD (2) 2022: 691-706 - [c30]Shuangyong Song, Xiangyan Chen, Chao Wang, Xiaoguang Yu, Jia Wang, Xiaodong He:
A Two-stage User Intent Detection Model on Complicated Utterances with Multi-task Learning. WWW (Companion Volume) 2022: 197-200 - 2021
- [c29]Shuangyong Song, Chao Wang, Xiao Pu, Zehui Wang, Huan Chen:
An Enhanced Convolutional Inference Model with Distillation for Retrieval-Based QA. DASFAA (3) 2021: 511-515 - [c28]Shuangyong Song, Chao Wang, Haiqing Chen, Huan Chen:
An Emotional Comfort Framework for Improving User Satisfaction in E-Commerce Customer Service Chatbots. NAACL-HLT (Industry Papers) 2021: 130-137 - [i8]Shuangyong Song, Kexin Wang, Chao Wang, Haiqing Chen, Huan Chen:
An Emotion-controlled Dialog Response Generation Model with Dynamic Vocabulary. CoRR abs/2103.02878 (2021) - [i7]Shuangyong Song:
An Online Question Answering System based on Sub-graph Searching. CoRR abs/2107.13684 (2021) - 2020
- [j3]Shuangyong Song, Chao Wang, Siyang Liu, Haiqing Chen, Huan Chen, Hongyun Bao:
Sentiment Analysis Technologies in AliMe - An Intelligent Assistant for E-commerce. Int. J. Asian Lang. Process. 30(4): 2050016:1-2050016:20 (2020) - [c27]Riheng Yao, Shuangyong Song, Qiudan Li, Chao Wang, Huan Chen, Haiqing Chen, Daniel Dajun Zeng:
Session-Level User Satisfaction Prediction for Customer Service Chatbot in E-Commerce (Student Abstract). AAAI 2020: 13973-13974 - [c26]Shuangyong Song, Chao Wang, Qianqian Xie, Xinxing Zu, Huan Chen, Haiqing Chen:
A Two-stage Conversational Query Rewriting Model with Multi-task Learning. WWW (Companion Volume) 2020: 6-7 - [c25]Shuangyong Song, Chao Wang, Haiqing Chen, Huan Chen:
Supervised Term Weight Training for Improving Question-Knowledge Matching in Chatbots. WWW (Companion Volume) 2020: 13-14 - [c24]Shuangyong Song, Chao Wang, Haiqing Chen, Huan Chen:
A Model for Quality Control of Customer Service. WWW (Companion Volume) 2020: 15-16 - [c23]Shuangyong Song, Chao Wang, Haiqing Chen, Huan Chen:
TCNN: Triple Convolutional Neural Network Models for Retrieval-based Question Answering System in E-commerce. WWW (Companion Volume) 2020: 844-845 - [i6]Shuangyong Song, Chao Wang, Qianqian Xie, Xinxing Zu, Huan Chen, Haiqing Chen:
MLR: A Two-stage Conversational Query Rewriting Model with Multi-task Learning. CoRR abs/2004.05812 (2020) - [i5]Shuangyong Song, Chao Wang:
TCNN: Triple Convolutional Neural Network Models for Retrieval-based Question Answering System in E-commerce. CoRR abs/2004.10919 (2020)
2010 – 2019
- 2019
- [c22]Shuangyong Song, Chao Wang, Haiqing Chen:
Knowledge Based High-Frequency Question Answering in AliMe Chat. ISWC (Satellites) 2019: 9-12 - 2018
- [c21]Shuangyong Song, Chao Wang, Haiqing Chen:
Linking Multimedia Items to Semantic Knowledge Base with User-Generated Tags. ISWC (P&D/Industry/BlueSky) 2018 - [c20]Jianfei Yu, Minghui Qiu, Jing Jiang, Jun Huang, Shuangyong Song, Wei Chu, Haiqing Chen:
Modelling Domain Relationships for Transfer Learning on Retrieval-based Question Answering Systems in E-commerce. WSDM 2018: 682-690 - 2017
- [c19]Shuangyong Song, Haiqing Chen, Zhiwei Shi:
Intension classification of user queries in intelligent customer service system. IALP 2017: 83-86 - [c18]Shuangyong Song, Yao Meng, Zhiwei Shi, Zhongguang Zheng, Haiqing Chen:
A simple yet effective method for summarizing microblogging users with their representative tweets. IALP 2017: 310-313 - [c17]Shuangyong Song, Qingliang Miao, Zhiwei Shi, Yao Meng, Haiqing Chen:
Co-occurrence semantic knowledge base construction for abbreviation disambiguation. IALP 2017: 326-329 - [i4]Jianfei Yu, Minghui Qiu, Jing Jiang, Jun Huang, Shuangyong Song, Wei Chu, Haiqing Chen:
Modelling Domain Relationships for Transfer Learning on Retrieval-based Question Answering Systems in E-commerce. CoRR abs/1711.08726 (2017) - 2016
- [c16]Shuangyong Song, Qingliang Miao, Yao Meng:
Linking Images to Semantic Knowledge Base with User-generated Tags. SEMANTiCS 2016: 93-96 - [c15]Qingliang Miao, Ruiyu Fang, Shuangyong Song, Zhongguang Zheng, Lu Fang, Yao Meng, Jun Sun:
Automatic Identifying Entity Type in Linked Data. PACLIC 2016 - 2015
- [j2]Nan Zheng, Shuangyong Song, Hongyun Bao:
A Temporal-Topic Model for Friend Recommendations in Chinese Microblogging Systems. IEEE Trans. Syst. Man Cybern. Syst. 45(9): 1245-1253 (2015) - [c14]Shuangyong Song, Yao Meng:
Detecting Representative Tweets of Microblogging Users. C3S2E 2015: 110-112 - [c13]Shuangyong Song, Zhongguang Zheng, Yao Meng:
Improving person name recognition quality in Chinese text with reinforced processing of ambiguities. IALP 2015: 160-163 - [c12]Shuangyong Song, Yao Meng:
Classifying and ranking microblogging hashtags with news categories. RCIS 2015: 540-541 - [c11]Shuangyong Song, Yao Meng, Zhongguang Zheng:
Recommending Hashtags to Forthcoming Tweets in Microblogging. SMC 2015: 1998-2003 - [c10]Shuangyong Song, Yao Meng:
Detecting Concept-level Emotion Cause in Microblogging. WWW (Companion Volume) 2015: 119-120 - [i3]Shuangyong Song, Yao Meng:
Detecting Concept-level Emotion Cause in Microblogging. CoRR abs/1504.08050 (2015) - [i2]Shuangyong Song, Yao Meng:
Classifying and Ranking Microblogging Hashtags with News Categories. CoRR abs/1505.00862 (2015) - [i1]Shuangyong Song, Yao Meng, Zhongguang Zheng, Jun Sun:
A Feature-based Classification Technique for Answering Multi-choice World History Questions. CoRR abs/1505.00863 (2015) - 2014
- [c9]Takuya Makino, Seiji Okura, Seiji Okajima, Shuangyong Song, Hiroko Suzuki:
FLL: Answering World History Exams by Utilizing Search Results and Virtual Examples. NTCIR 2014 - [c8]Shuangyong Song, Yao Meng, Zhongguang Zheng, Jun Sun:
A Feature-based Classification Technique for Answering Multi-choice World History Questions: FRDC_QA at NTCIR-11 QA-Lab Task. NTCIR 2014 - [c7]Zhongguang Zheng, Shuangyong Song, Yao Meng, Jun Sun:
FRDC at the NTCIR-11 IMine Task. NTCIR 2014 - [c6]Shuangyong Song, Yao Meng, Jun Sun:
Detecting Keyphrases in Micro-blogging with Graph Modeling of Information Diffusion. PRICAI 2014: 26-38 - 2013
- [j1]Hongyun Bao, Qiudan Li, Stephen Shaoyi Liao, Shuangyong Song, Heng Gao:
A new temporal and social PMF-based method to predict users' interests in micro-blogging. Decis. Support Syst. 55(3): 698-709 (2013) - 2012
- [c5]Shuangyong Song, Qiudan Li, Xiaolong Zheng:
Detecting popular topics in micro-blogging based on a user interest-based model. IJCNN 2012: 1-8 - [c4]Heng Gao, Qiudan Li, Hongyun Bao, Shuangyong Song:
How shall we catch people's concerns in micro-blogging? WWW (Companion Volume) 2012: 505-506 - [c3]Shuangyong Song, Qiudan Li, Hongyun Bao:
Detecting dynamic association among twitter topics. WWW (Companion Volume) 2012: 605-606 - 2010
- [c2]Shuangyong Song, Qiudan Li, Nan Zheng:
A Spatio-temporal Framework for Related Topic Search in Micro-Blogging. AMT 2010: 63-73 - [c1]Shuangyong Song, Qiudan Li, Nan Zheng:
Understanding a Celebrity with His Salient Events. AMT 2010: 86-97
Coauthor Index
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last updated on 2024-11-07 21:34 CET by the dblp team
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