"Asymmetrical impact of service attribute performance on consumer ..."

Mengqiang Pan, Nao Li, Xiankai Huang (2022)

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DOI: 10.1007/S40558-022-00226-9

access: closed

type: Journal Article

metadata version: 2022-09-22

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Mengqiang Pan, Nao Li, Xiankai Huang:
Asymmetrical impact of service attribute performance on consumer satisfaction: an asymmetric impact-attention-performance analysis. J. Inf. Technol. Tour. 24(2): 221-243 (2022)

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