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"Comparative Evaluation of BSC-Based New Service Development Competencies ..."
Hasan Dinçer, Serhat Yüksel (2018)
- Hasan Dinçer, Serhat Yüksel:
Comparative Evaluation of BSC-Based New Service Development Competencies in Turkish Banking Sector with the Integrated Fuzzy Hybrid MCDM Using Content Analysis. Int. J. Fuzzy Syst. 20(8): 2497-2516 (2018)
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