"Current Applications of Machine Learning Techniques in CRM: A Literature ..."

Beatriz Nery Rodrigues Chagas et al. (2018)

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DOI: 10.1109/WI.2018.00-53

access: closed

type: Conference or Workshop Paper

metadata version: 2024-02-05

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Beatriz Nery Rodrigues Chagas, Julio Augusto Nogueira Viana, Olaf Reinhold, Fábio Manoel França Lobato, Antônio Fernando Lavareda Jacob Jr., Rainer Alt:
Current Applications of Machine Learning Techniques in CRM: A Literature Review and Practical Implications. WI 2018: 452-458

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