"Determining the Level of Clients' Dissatisfaction from Their Commentaries."

Ana Catarina Forte, Pavel Brazdil (2016)

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DOI: 10.1007/978-3-319-41552-9_7

access: closed

type: Conference or Workshop Paper

metadata version: 2022-07-26

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Ana Catarina Forte, Pavel Brazdil:
Determining the Level of Clients' Dissatisfaction from Their Commentaries. PROPOR 2016: 74-85

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