"Development of Service Performance Indicators for Operations Management in ..."

Toru Gengo et al. (2010)

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DOI: 10.1007/978-3-642-25655-4_25

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-24

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Toru Gengo, Kazuo Furuta, Taro Kanno, Katsuya Fukumoto:
Development of Service Performance Indicators for Operations Management in Airline. JSAI-isAI Workshops 2010: 263-272

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