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"A Conceptual Model for Multichannel Interaction in Healthcare Services."
Ailton Moreira, Tiago Guimarães, Manuel Filipe Santos (2020)
- Ailton Moreira, Tiago Guimarães, Manuel Filipe Santos:
A Conceptual Model for Multichannel Interaction in Healthcare Services. EUSPN/ICTH 2020: 534-539
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