"Discovering customer intent in real-time for streamlining service desk ..."

Ullas Nambiar et al. (2011)

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DOI: 10.1145/2063576.2063776

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Ullas Nambiar, Tanveer A. Faruquie, L. Venkata Subramaniam, Sumit Negi, Ganesh Ramakrishnan:
Discovering customer intent in real-time for streamlining service desk conversations. CIKM 2011: 1383-1388

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