Visions of the IT enterprise in the 21st century: managerial issues and research opportunities (panel session). - Sambamurthy, V.; Zmud, Robert W.; Jacobs, Gerry C.; Cross, John; Levine, Edward (1999)

Transformation of the IT Function at British Petroleum. - Cross, John; Earl, Michael J.; Sampler, Jeffrey L. (MIS Q., 1997)