Anticipating User Intentions in Customer Care Dialogue Systems. - Mazzei, Alessandro; Anselma, Luca; Sanguinetti, Manuela; Rapp, Amon; Mana, Dario; Hossain, Md. Murad; Patti, Viviana; Simeoni, Rossana; Longo, Lucia (IEEE Trans. Hum. Mach. Syst., 2022)

Dialogue corpus for explanation request in a customer-care chatbot service. - Mazzei, Alessandro; Anselma, Luca; Sanguinetti, Manuela; Rapp, Amon; Mana, Dario; Hossain, Md. Murad; Patti, Viviana; Simeoni, Rossana; Longo, Lucia (IEEE DataPort, 2022)

Identifying users' domain expertise from dialogues. - Ferrod, Roger; Cena, Federica; Caro, Luigi Di; Mana, Dario; Simeoni, Rossana Grazia (2021)

Natural Language Generation in Dialogue Systems for Customer Care. - Lascio, Mirko Di; Sanguinetti, Manuela; Anselma, Luca; Mana, Dario; Mazzei, Alessandro; Patti, Viviana; Simeoni, Rossana (2020)

Content Selection for Explanation Requests in Customer-Care Domain. - Anselma, Luca; Lascio, Mirko Di; Mana, Dario; Mazzei, Alessandro; Sanguinetti, Manuela (2020)

Sustainable mobility and user preferences by crowdsourcing data: the Open Agora project. - Fadda, Edoardo; Perboli, Guido; Vallesio, Valerio; Mana, Dario (2018)

Progettare Chatbot: considerazioni e linee guida. - Mollo, Eleonora; Rapp, Amon; Mana, Dario; Simeoni, Rossana (2018)

Transparent bandwidth aggregation for residential access networks. - Duan, Yufeng; Giaccone, Paolo; Castrogiovanni, Pino; Mana, Dario; Borean, Claudio; Rossi, Claudio (Trans. Emerg. Telecommun. Technol., 2017)

Multi Period Assignment Problem for Social Engagement and Opportunistic IoT. - Fadda, Edoardo; Mana, Dario; Perboli, Guido; Tadei, Roberto (2017)

Crowd Steering in Public Spaces: Approaches and Strategies. - Sassi, Andrea; Borean, Claudio; Giannantonio, Roberta; Mamei, Marco; Mana, Dario; Zambonelli, Franco (2015)

Transparent Bandwidth Aggregation for Residential Access Networks. - Duan, Yufeng; Giaccone, Paolo; Castrogiovanni, Pino; Mana, Dario; Borean, Claudio; Rossi, Claudio (2015)

Urban Crowd Steering: An Overview. - Borean, Claudio; Giannantonio, Roberta; Mamei, Marco; Mana, Dario; Sassi, Andrea; Zambonelli, Franco (2015)

Interacting with social networks of intelligent things and people in the world of gastronomy. - Console, Luca; Antonelli, Fabrizio; Biamino, Giulia; Carmagnola, Francesca; Cena, Federica; Chiabrando, Elisa; Cuciti, Vincenzo; Demichelis, Matteo; Fassio, Franco; Franceschi, Fabrizio; Furnari, Roberto; Gena, Cristina; et al. (ACM Trans. Interact. Intell. Syst., 2013)

WantEat: interacting with social networks of smart objects for sharing cultural heritage and supporting sustainability. - Console, Luca; Biamino, Giulia; Carmagnola, Francesca; Cena, Federica; Chiabrando, Elisa; Furnari, Roberto; Gena, Cristina; Grillo, Pierluigi; Likavec, Silvia; Lombardi, Ilaria; Mioli, Michele; Picardi, Claudia; et al. (2012)

Interacting with a Social Web of Smart Objects for Enhancing Tourist Experiences. - Cena, Federica; Antonelli, Fabrizio; Biamino, Giulia; Carmagnola, Francesca; Chiabrando, Elisa; Console, Luca; Cuciti, Vincenzo; Demichelis, Matteo; Fassio, Franco; Franceschi, Fabrizio; Furnari, Roberto; Gena, Cristina; et al. (2012)

Wheeling around with Wanteat: exploring mixed social networks in the gastronomy domain. - Antonelli, Fabrizio; Biamino, Giulia; Carmagnola, Francesca; Cena, Federica; Chiabrando, Elisa; Console, Luca; Cuciti, Vincenzo; Demichelis, Matteo; Fassio, Franco; Franceschi, Fabrizio; Furnari, Roberto; Gena, Cristina; et al. (2012)

WantEat: interacting with social networks of smart objects for sharing and promoting cultural heritage. - Console, Luca; Biamino, Giulia; Carmagnola, Francesca; Cena, Federica; Chiabrando, Elisa; Furnari, Roberto; Gena, Cristina; Grillo, Pierluigi; Likavec, Silvia; Lombardi, Ilaria; Mioli, Michele; Picardi, Claudia; et al. (2012)