Visualization of Digital Transformation Initiatives Elements through ArchiMate Viewpoints. - Gomes, Silvia Bogea; Santoro, Flávia Maria; Silva, Miguel Mira da; Iacob, Maria-Eugenia (Inf. Syst. Frontiers, 2025)

CSBC (2013 - 2023) e BraSNAM (2012 - 2023): Um Estudo Meta-científico Panorâmico sobre Quantitativos e Colaborações. - Carvalho, Luiz Paulo; Filho, Silas P. Lima; Brandão, Michele A.; Oliveira, Jonice; Santoro, Flávia Maria; Silva, Mônica Ferreira da; Marinho, Élton Carneiro (Braz. J. Inf. Syst., 2025)

PBL Student Assessment: Consistency of Different Evaluation Methods in a Computing Faculty. - Paiva, Henrique Mohallem; Santoro, Flávia Maria; Hayashi, Victor Takashi; Lima, Bianca Cassemiro (IEEE Trans. Educ., 2025)

Active Learning in STEM Education: An Approach Combining Flipped Classroom and Dialogic Teaching. - Paiva, Henrique Mohallem; Hayashi, Victor Takashi; Santoro, Flávia Maria; Paiva, Juliana Pereira Lisboa M.; García, Mauricio (2025)

Gender and Socioeconomic Influences on Academic Performance in Pbl Computing Education. - Santos, Priscila Falcão dos; Barros, Vitor Augusto Mentem De; Paiva, Henrique Mohallem; Santoro, Flávia Maria (2025)

The Effectiveness of Business Process Visualisations: a Systematic Literature Review. - Overes, Ed C.; Santoro, Flávia Maria (CoRR, 2025)

Business process management in the age of AI - three essential drifts. - Rosemann, Michael; Brocke, Jan vom; Looy, Amy Van; Santoro, Flávia Maria (Inf. Syst. E Bus. Manag., 2024)

Ethics: What is the Brazilian Software Engineering Research Scenario? - Carvalho, Luiz Paulo; Suzano, José Antonio; Batista, Thaís; Santoro, Flávia Maria; Oliveira, Jonice (J. Softw. Eng. Res. Dev., 2024)

Eleven years of WCAMA (2013 - 2023): A Comprehensive Descriptive and Meta-Scientific Analysis. - Carvalho, Luiz Paulo; Filho, Silas P. Lima; Brandão, Michele A.; Oliveira, Jonice; Santoro, Flávia Maria; Silva, Mônica Ferreira da (J. Interact. Syst., 2024)

PBL in Web Application Development: Study on a Construction Worker Hiring Website. - Kumagai, Vinicius Kenji; Paiva, Henrique Mohallem; Santoro, Flávia Maria (2024)

A study and pragmatic proposal on the communication of human involvement in Brazilian computing research. - Carvalho, Luiz Paulo; Rodrigues, Kamila Rios da Hora; Santoro, Flávia Maria; Oliveira, Jonice (2024)

Celebrating two decades of SBSI (2004 to 2023): A Comprehensive Descriptive and Meta-Scientific Analysis. - Carvalho, Luiz Paulo; Filho, Silas P. Lima; Brandão, Michele A.; Marinho, Élton Carneiro; Silva, Mônica Ferreira da; Oliveira, Jonice; Santoro, Flávia Maria (2024)

Advanced Information Systems Engineering - 36th International Conference, CAiSE 2024, Limassol, Cyprus, June 3-7, 2024, Proceedings (Springer, 2024)

Towards a core ontology of organisational transformation. - Gomes, Silvia Bogea; Santoro, Flávia Maria; Silva, Miguel Mira da; Pinto, Paulo; Guizzardi, Giancarlo (Appl. Ontology, 2023)

A cognitive BPM theory for knowledge-intensive processes. - Gonçalves, João Carlos de A. R.; Baião, Fernanda Araújo; Santoro, Flávia Maria; Guizzardi, Giancarlo (Bus. Process. Manag. J., 2023)

City 5.0: Citizen involvement in the design of future cities. - Becker, Jörg; Chasin, Friedrich; Rosemann, Michael; Beverungen, Daniel; Priefer, Jennifer; Brocke, Jan vom; Matzner, Martin; del-Río-Ortega, Adela; Resinas, Manuel; Santoro, Flávia Maria; Song, Minseok; Park, Kangah; et al. (Electron. Mark., 2023)

A systematic mapping on cascading effects in critical infrastructures. - Toscano, Beatriz; Fernandes, André Diegues; Silva, Miguel Mira da; Santoro, Flávia Maria (Int. J. Crit. Infrastructures, 2023)

A broad meta-scientific overview of ethical aspects in Brazilian research on Web, Hypermedia and Multimedia at the WebMedia symposium. - Carvalho, Luiz Paulo; Suzano, José Antonio; Santoro, Flávia Maria; Oliveira, Jonice; Pimentel, Maria da Graça Campos (J. Interact. Syst., 2023)

A critical analysis on Brazilian computational scientific events linguistic aspects. - Carvalho, Luiz Paulo; Bim, Silvia Amélia; Santoro, Flávia Maria; Oliveira, Jonice (2023)

How to carry out a Brazilian research in computing considering ethical or moral aspects? - Carvalho, Luiz Paulo; Costa, Rosa Maria Esteves Moreira da; Santoro, Flávia Maria; Oliveira, Jonice (2023)

Real-Life Project-Based Learning in Introductory Programming: a Game for Cancer Prevention. - Paiva, Henrique Mohallem; Hayashi, Victor Takashi; Anastassiu, Monica; García, Mauricio; Santoro, Flávia Maria (2023)

CSBCSet: Um conjunto de dados para uma década de CSBC, seus eventos e publicações. (Version 1) - Filho, Silas P. Lima; Carvalho, Luiz Paulo; Brandão, Michele A.; Oliveira, Jonice; Santoro, Flávia Maria; Silva, Mônica Ferreira da (Zenodo, 2023)

CSBCSet: Um conjunto de dados para uma década de CSBC, seus eventos e publicações. (Version 2) - Filho, Silas P. Lima; Carvalho, Luiz Paulo; Brandão, Michele A.; Oliveira, Jonice; Santoro, Flávia Maria; Silva, Mônica Ferreira da (Zenodo, 2023)

Exogenous Shocks and Business Process Management. - Röglinger, Maximilian; Plattfaut, Ralf; Borghoff, Vincent; Kerpedzhiev, Georgi; Becker, Jörg; Beverungen, Daniel; Brocke, Jan vom; Looy, Amy Van; del-Río-Ortega, Adela; Rinderle-Ma, Stefanie; Rosemann, Michael; Santoro, Flávia Maria; et al. (Bus. Inf. Syst. Eng., 2022)

BPMN pra GERAL: a framework to translate BPMN to a citizen language. - Carvalho, Luiz Paulo; Cappelli, Claudia; Santoro, Flávia Maria (Bus. Process. Manag. J., 2022)

The Philosopher's Corner: The Duality of Heidegger in Information Systems Research. - Monod, Emmanuel; Boland, Richard J., Jr.; Santoro, Flávia Maria; Joyce, Elisabeth (ACM SIGMIS Database, 2022)

A semantic abstraction criterion to reduce complexity on automatically discovered declarative maps. - Richetti, Pedro H. Piccoli; Baião, Fernanda Araújo; Santoro, Flávia Maria (Int. J. Bus. Process. Integr. Manag., 2022)

A domain ontology on cascading effects in critical infrastructures based on a systematic literature review. - Toscano, Beatriz; Fernandes, André Diegues; Silva, Miguel Mira da; Santoro, Flávia Maria (Int. J. Crit. Infrastructures, 2022)

A meta-scientific broad panorama of ethical aspects in the Brazilian IHC. - Carvalho, Luiz Paulo; Suzano, José Antonio; Santoro, Flávia Maria; Oliveira, Jonice (J. Interact. Syst., 2022)

Representing ethical decision-making graphically. - Carvalho, Luiz Paulo; Santoro, Flávia Maria; Oliveira, Jonice (J. Interact. Syst., 2022)

An exploratory analysis of Computing Ethics practices and instruction through Brazilian cyberspace. - Carvalho, Luiz Paulo; Santoro, Flávia Maria; Oliveira, Jonice (J. Interact. Syst., 2022)

An Ontological Analysis of Digital Technology. - Gomes, Silvia Bogea; Santoro, Flávia Maria; Silva, Miguel Mira da (2022)

Meet2Map: A Framework to Support BPM Projects Implementation Collaboratively. - Dutra, Danilo Lima; Ribeiro, Carla; Santos, Simone C. dos; Santoro, Flávia Maria (2022)

ERP Projects in Organizations with Low Maturity in BPM: A Collaborative Approach to Understanding Changes to Come. - Dutra, Danilo Lima; Santos, Simone C. dos; Santoro, Flávia Maria (2022)

A Bibliometric Analysis of Business Process Capabilities: Towards a Conceptual Model. - Gomes, Silvia Bogea; Santoro, Flávia Maria; Silva, Miguel Mira da (2022)

Ethics: What is the Research Scenario in the LARS/SBR/WRE? - Carvalho, Luiz Paulo; Oliveira, Jonice; Santoro, Flávia Maria (2022)

Ethics: What is the Research Scenario in the Brazilian Symposium WebMedia? - Carvalho, Luiz Paulo; Suzano, José Antonio; Santoro, Flávia Maria; Oliveira, Jonice; Pimentel, Maria da Graça Campos (2022)

Seven Paradoxes of Business Process Management in a Hyper-Connected World. - Beverungen, Daniel; Buijs, Joos C. A. M.; Becker, Jörg; Ciccio, Claudio Di; Aalst, Wil M. P. van der; Bartelheimer, Christian; Brocke, Jan vom; Comuzzi, Marco; Kraume, Karsten; Leopold, Henrik; Matzner, Martin; Mendling, Jan; et al. (Bus. Inf. Syst. Eng., 2021)

Social Network Analysis, Ethics and LGPD, considerations in research. - Carvalho, Luiz Paulo; Oliveira, Jonice; Santoro, Flávia Maria; Cappelli, Claudia (Braz. J. Inf. Syst., 2021)

CAMELoT - Tradutor Semiautomático de Processos em BPMN para Modelos Compreensíveis aos Cidadãos. - Oliveira, Rodrigo; Cappelli, Claudia; Santoro, Flávia Maria (Braz. J. Inf. Syst., 2021)

A Psychosocial Perspective about Mental Health and League of Legends in Brazil. - Carvalho, Luiz Paulo; Suzano, José Antonio; Gonçalvez, Ingrid; Filho, Silas Pereira Lima; Santoro, Flávia Maria; Oliveira, Jonice (J. Interact. Syst., 2021)

Towards Ethics in Information Systems. - Santoro, Flávia Maria; Costa, Rosa Maria Esteves Moreira da (J. Interact. Syst., 2021)

A Taxonomy for Digital Technology. - Gomes, Silvia Bogea; Santoro, Flávia Maria; Silva, Miguel Mira da (2021)

Uma arquitetura de sistema de informação multiagente orientada a processos. - Goncalves, Gedir Fabiano De Moraes; Werneck, Vera Maria Benjamim; Santoro, Flávia Maria; Jambo, Claudio Henrique Medaber (2021)

Ethics and Games, Ethical Games and Ethics in Game. - Carvalho, Luiz Paulo; Santoro, Flávia Maria; Oliveira, Jonice; Costa, Rosa Maria (2021)

Ethics: What is the Research Scenario in the Brazilian Symposium IHC? - Carvalho, Luiz Paulo; Suzano, José Antonio; Pereira, Roberto; Santoro, Flávia Maria; Oliveira, Jonice (2021)

Ethics: What is the Research Scenario in the Brazilian Symposium SBQS? - Carvalho, Luiz Paulo; Suzano, José Antonio; Anastassiu, Monica; Santoro, Flávia Maria; Oliveira, Jonice; Gonçalves, João Carlos (2021)

Context-Aware Process Performance Indicator Prediction. - Chamorro, Alfonso E. Márquez; Revoredo, Kate; Resinas, Manuel; del-Río-Ortega, Adela; Santoro, Flávia Maria; Ruiz-Cortés, Antonio (IEEE Access, 2020)

Implementation of Aspect-oriented Business Process Models with Web Services. - Jose, Hercules Sant Ana da Silva; Cappelli, Claudia; Santoro, Flávia Maria; Azevedo, Leonardo Guerreiro (Bus. Inf. Syst. Eng., 2020)

An Ontology for BPM in Digital Transformation and Innovation. - Gomes, Silvia Bogea; Santoro, Flávia Maria; Silva, Miguel Mira da (Int. J. Inf. Syst. Model. Des., 2020)

Process Mining Techniques in Internal Auditing: A Stepwise Case Study. - Santoro, Flávia Maria; Revoredo, Kate Cerqueira; Costa, Rosa M. M.; Barboza, Thais Mester (Braz. J. Inf. Syst., 2020)

IT Incident Solving Domain Experiment on Business Process Failure Prediction. - Mello, Pedro; Santoro, Flávia Maria; Revoredo, Kate (J. Inf. Data Manag., 2020)

Digital Transformation and Business Process Innovation: A Car Rental Company Case Study. - Gomes, Sílvia Bogéa; Pinto, Paulo; Santoro, Flávia Maria; Silva, Miguel Mira da (2020)

BPMN pra GERAL, business process models in a citizen language. - Carvalho, Luiz Paulo; Cappelli, Claudia; Santoro, Flávia Maria (2020)

Governance of Platform Ecosystems - Designing Understandable Processes for Digital High Street Retail. - Bartelheimer, Christian; Cappelli, Claudia; Revoredo, Kate; Santoro, Flávia Maria (2020)

Business Process Management Workshops - BPM 2020 International Workshops, Seville, Spain, September 13-18, 2020, Revised Selected Papers (Springer, 2020)

KiPN: a visual notation for knowledge-intensive processes. - Netto, Joanne Manhães; Barboza, Tatiana; Baião, Fernanda; Santoro, Flávia Maria (Int. J. Bus. Process. Integr. Manag., 2019)

Uma Estratégia baseada em Regras para Instanciação, Validação e Simulação de Modelos de Processos intensivos em Conhecimento. - Barboza, Tatiana; Baião, Fernanda Araújo; Santoro, Flávia Maria (Braz. J. Inf. Syst., 2019)

Measuring Performance in Knowledge-intensive Processes. - Estrada-Torres, Bedilia; Richetti, Pedro Henrique Piccoli; del-Río-Ortega, Adela; Baião, Fernanda; Resinas, Manuel; Santoro, Flávia Maria; Ruiz-Cortés, Antonio (ACM Trans. Internet Techn., 2019)

Supporting the Analysis of IT Business Value Using Catalogues. - Gandelman, Ricardo Tulio; Santoro, Flávia Maria; Cappelli, Claudia (2019)

Epos: The Hero's Journey in organizations through Group Storytelling. - Gouvêa, Maria Teresa A.; Santoro, Flávia Maria; Cappelli, Claudia; Motta, Cláudia Lage Rebello da; Borges, Marcos R. S. (2019)

A Reference Model for Digital Transformation and Innovation. - Gomes, Silvia Bogea; Santoro, Flávia Maria; Silva, Miguel Mira da; Iacob, Maria-Eugenia (2019)

DCR-KiPN a Hybrid Modeling Approach for Knowledge-Intensive Processes. - Santoro, Flávia Maria; Slaats, Tijs; Hildebrandt, Thomas T.; Baião, Fernanda (2019)

Digital Innovation and Transformation: a Quasi-Systematic Literature Review. - Gomes, Sílvia Bogéa; Silva, Miguel Mira da; Santoro, Flávia Maria (2019)

A Case Study of Process Mining in Auditing. - Barboza, Thais Mester; Santoro, Flávia Maria; Revoredo, Kate Cerqueira; Costa, Rosa M. M. (2019)

Assessing IT Business Value using Catalogues. - Gandelman, Ricardo Tulio; Cappelli, Claudia; Santoro, Flávia Maria (2019)

Privacy and Transparency within the 4IR: Two faces of the same coin. - Teixeira, Bianca Rodrigues; Schwabe, Daniel; Santoro, Flávia Maria; Baião, Fernanda; Campos, Maria Luiza Machado; Verona, Letícia Dias; Laufer, Carlos; Barbosa, Simone D. J.; Lifschitz, Sérgio; Costa, Rosa M. M. (2019)

Real-Time Process Adaptation: A Context-Aware Replanning Approach. - Nunes, Vanessa Tavares; Santoro, Flávia Maria; Werner, Cláudia Maria Lima; Ralha, Célia Ghedini (IEEE Trans. Syst. Man Cybern. Syst., 2018)

MyMemory: an ontology for privacy protection in external digital memories. - Teixeira, Bianca Rodrigues; Santoro, Flávia Maria; Baião, Fernanda (2018)

Aplicação da Teoria de Múltiplos Níveis para a Modelagem de Processos Intensivos em Conhecimento(Applying Multi Level Theory for Modeling Knowledge-intensive Processes). - Barboza, Tatiana; Baião, Fernanda Araújo; Santoro, Flávia Maria (2018)

Speech Acts Featuring Decisions in Knowledge-Intensive Processes. - Barboza, Tatiana; Richetti, Pedro H. Piccoli; Baião, Fernanda; Santoro, Flávia Maria; Gonçalves, João Carlos de A. R.; Revoredo, Kate; Yeshchenko, Anton (2018)

Context-Aware Predictive Process Monitoring: The Impact of News Sentiment. - Yeshchenko, Anton; Durier, Fernando; Revoredo, Kate; Mendling, Jan; Santoro, Flávia Maria (2018)

Automatic Validation of Knowledge-intensive Process Models through Alloy. - Barboza, Tatiana; Santoro, Flávia Maria; Baião, Fernanda (2018)

Application of the Design Thinking Approach to Process Redesign at an Insurance Company in Brazil. - Cereja, José Ricardo; Santoro, Flávia Maria; Gorbacheva, Elena; Matzner, Martin (2018)

Evolving Oryx into an aspect-oriented business process modelling tool. - Medeiros, Ana Luisa; Sousa, Henrique Prado; Santoro, Flávia Maria; Cappelli, Claudia; Leite, Julio César Sampaio do Prado; Batista, Thaís Vasconcelos; José, Hércules S. S. (Int. J. Bus. Process. Integr. Manag., 2017)

Automating the identification of opportunities for business process improvement patterns application. - Souza, Alexandre; Azevedo, Leonardo Guerreiro; Santoro, Flávia Maria (Int. J. Bus. Process. Integr. Manag., 2017)

Digital group storytelling in knowledge management: lessons learned in online tutoring. - Gouvêa, Maria Teresa A.; Santoro, Flávia Maria; Cappelli, Claudia (Int. J. Web Eng. Technol., 2017)

Cyberspace: Towards an Ontology of the External Digital Contemporary Memory. - Rodrigues, Jaqueline; Baião, Fernanda; Santoro, Flávia Maria; Cappelli, Claudia (2017)

Information Technology in the Internet Era: Critical Theory Perspective. - Santoro, Flávia Maria (2017)

Uncovering the Hidden Co-evolution in the Work History of Software Projects. - Bala, Saimir; Revoredo, Kate; Gonçalves, João Carlos de A. R.; Baião, Fernanda; Mendling, Jan; Santoro, Flávia Maria (2017)

Analysis of Knowledge-Intensive Processes Focused on the Communication Perspective. - Richetti, Pedro H. Piccoli; Gonçalves, João Carlos de A. R.; Baião, Fernanda Araújo; Santoro, Flávia Maria (2017)

Knowledge-intensive Process: A Research Framework. - Santoro, Flávia Maria; Baião, Fernanda Araújo (2017)

Discovering Business Rules in Knowledge-Intensive Processes Through Decision Mining: An Experimental Study. - Campos, Júlio Gonçalves; Richetti, Pedro H. Piccoli; Baião, Fernanda Araújo; Santoro, Flávia Maria (2017)

AO-BPM 2.0: Aspect Oriented Business Process Modeling. - Carvalho, Luiz Paulo; Cappelli, Claudia; Santoro, Flávia Maria (2017)

Constraint-Based Context Model for Business Process Integration in a Higher Education Domain. - P., Jorge E. Giraldo; Ovalle, Demetrio Arturo; Santoro, Flávia Maria (2017)

The Role of Context Within the Interactions of Knowledge Intensive Processes. - Gonçalves, João Carlos de A. R.; Baião, Fernanda Araújo; Santoro, Flávia Maria (2017)

Semiotic Engineering to Define a Declarative Citizen Language. - Cunha, Lilian Mendes; Cappelli, Claudia; Santoro, Flávia Maria (2017)

Applying Multi-Level Typing to Model Knowledge-Intensive Processes. - Barboza, Tatiana; Baião, Fernanda Araújo; Santoro, Flávia Maria (2017)

Mudança Organizacional Dirigida a Melhoria de Processos de Software: Um Mapeamento Sistemático. - Anastassiu, Monica; Santos, Gleison; Santoro, Flávia Maria (2017)

Memory and Privacy in The Entire History of You. - Teixeira, Bianca Rodrigues; Santoro, Flávia Maria (2017)

Business Process Management - Don't Forget to Improve the Process! - Aalst, Wil M. P. van der; Rosa, Marcello La; Santoro, Flávia Maria (Bus. Inf. Syst. Eng., 2016)

Ownership relevance in aspect-oriented business process models. - Leite, Julio César Sampaio do Prado; Santoro, Flávia Maria; Cappelli, Claudia; Batista, Thaís Vasconcelos; Santos, Fabiana Jack Nogueira (Bus. Process. Manag. J., 2016)

The quest for organizational flexibility: Driving changes in business processes through the identification of relevant context. - Anastassiu, Monica; Santoro, Flávia Maria; Recker, Jan; Rosemann, Michael (Bus. Process. Manag. J., 2016)

Providing Semantics to Implement Aspects in BPM. - José, Hércules S. S.; Gonçalves, Filipe Esteves; Cappelli, Claudia; Santoro, Flávia Maria (2016)

Using a Citizen Language in Public Process Models: The Case Study of a Brazilian University. - Carvalho, Luiz Paulo; Santoro, Flávia Maria; Cappelli, Claudia (2016)

Knowledge Management in Distance Education: an Exploratory Case Study with Group Storytelling Approach. - Gouvêa, Maria Teresa A.; Santoro, Flávia Maria; Cappelli, Claudia; Pimentel, Mariano Gomes (2016)

Externalização do conhecimento através de Group Storytelling: um estudo de caso em tutoria online [Externalization of knowledge through Group Storytelling: a case study in online tutoring]. - Gouvêa, Maria Teresa A.; Santoro, Flávia Maria; Cappelli, Claudia; Pimentel, Mariano Gomes (2016)

A method to infer the need to update situations in business process adaptation. - Carvalho, Juliana do Espírito Santo; Santoro, Flávia Maria; Revoredo, Kate (Comput. Ind., 2015)

Design Science Research para o Desenvolvimento de um Modelo da Participação em Bate-papo. - Rocha, Edmilson Barcelos; Pimentel, Mariano Gomes; Diniz, Morganna Carmem; Santoro, Flávia Maria (Braz. J. Inf. Syst., 2015)

KIPO: the knowledge-intensive process ontology. - França, Juliana Baptista dos Santos; Netto, Joanne Manhães; Carvalho, Juliana do E. Santo; Santoro, Flávia Maria; Baião, Fernanda Araújo; Pimentel, Mariano Gomes (Softw. Syst. Model., 2015)

Discovering Intentions and Desires Within Knowledge Intensive Processes. - Gonçalves, João Carlos de A. R.; Baião, Fernanda; Santoro, Flávia Maria; Revoredo, Kate (2015)

Context and Planning for Dynamic Adaptation in PAIS. - Nunes, Vanessa Tavares; Santoro, Flávia Maria; Werner, Cláudia Maria Lima; Ralha, Célia Ghedini (2015)

XCuteKIP: Support for Knowledge Intensive Process Activities. - Moura, Ednilson Veloso; Santoro, Flávia Maria; Baião, Fernanda Araújo (2015)

Towards a context-based representation of the dynamicity perspective in knowledge-intensive processes. - Rodrigues, Daya Lages; Santoro, Flávia Maria; Baião, Fernanda Araújo; Netto, Joanne Manhães (2015)

Developing a Context Model of Process Variants for Business Process Integration. - P., Jorge E. Giraldo; Carranza, Demetrio Arturo Ovalle; Santoro, Flávia Maria (2015)

Learning Ontology from Text: A Storytelling Exploratory Case Study. - Confort, Valdemar T. F.; Revoredo, Kate; Baião, Fernanda Araújo; Santoro, Flávia Maria (2015)

Extração de Ontologias a partir de Histórias: um estudo exploratório em storytelling [Ontology Extraction from Stories: an exploratory study in storytelling]. - Confort, Valdemar T. F.; Revoredo, Kate Cerqueira; Baião, Fernanda; Santoro, Flávia Maria (2015)

Major Issues in Business Process Management: Key Concerns presented in Academy from a Brazilian Perspective. - Confort, Valdemar T. F.; Santoro, Flávia Maria (2015)

Towards Aspects Identification in Business Process Through Process Mining. - Brandao, Bruna Christina P.; Santoro, Flávia Maria; Azevedo, Leonardo Guerreiro (2015)

Um Método Para Identificar Variabilidade em Processos Intensivos em Conhecimento [A Method to Identify Variability in Knowledge Intensive Processes]. - Nascimento, Anderson S. do; Santoro, Flávia Maria; Cereja, José Ricardo (2015)

Toward using Business Process Intelligence to Support Incident Management Metrics Selection and Service Improvement. - Trinkenreich, Bianca; Santos, Gleison; Confort, Valdemar T. F.; Santoro, Flávia Maria (2015)

Exploring location-dependency in process modeling. - Zhu, Xinwei; Recker, Jan; Zhu, Guobin; Santoro, Flávia Maria (Bus. Process. Manag. J., 2014)

A formal representation for context-aware business processes. - Mattos, Talita da Cunha; Santoro, Flávia Maria; Revoredo, Kate; Nunes, Vanessa Tavares (Comput. Ind., 2014)

A Business Model for Managing SOA Initiatives. - Azevedo, Leonardo Guerreiro; Diirr, Thaíssa; Baião, Fernanda; Santoro, Flávia Maria (Braz. J. Inf. Syst., 2014)

Declarative Process Mining: Reducing Discovered Models Complexity by Pre-Processing Event Logs. - Richetti, Pedro H. Piccoli; Baião, Fernanda Araújo; Santoro, Flávia Maria (2014)

Addressing Crosscutting Concerns in Enterprise Architecture. - Santos, Fabiana Jack Nogueira; Santoro, Flávia Maria; Cappelli, Claudia (2014)

SOA Governance from an Enterprise Architecture Viewpoint. - Diirr, Thaíssa; Azevedo, Leonardo Guerreiro; Santoro, Flávia Maria (2014)

Geração de Aplicações Situacionais a partir de Modelos de Processos de Negócio. - Faria, Flávio; Azevedo, Leonardo Guerreiro; Santoro, Flávia Maria (2014)

Collaboration and Technology - 20th International Conference, CRIWG 2014, Santiago, Chile, September 7-10, 2014. Proceedings (Springer, 2014)

A case study on the representation of cognitive decision-making within business process. - Pereira, Andreia Carneiro Teixeira Dias; Santoro, Flávia Maria (Int. J. Inf. Decis. Sci., 2013)

A Method for Bridging the Gap between Business Process Models and Services. - Azevedo, Leonardo Guerreiro; Santoro, Flávia Maria; Baião, Fernanda; Diirr, Thaíssa; Souza, Alexandre; Souza, Jairo Francisco de; Sousa, Henrique Prado (Braz. J. Inf. Syst., 2013)

Discovering collaborative knowledge-intensive processes through e-mail mining. - Soares, Diego Carvalho; Santoro, Flávia Maria; Baião, Fernanda Araújo (J. Netw. Comput. Appl., 2013)

Bringing Semantics to Aspect-Oriented Business Process Management. - Bastos, Aldinei; Santoro, Flávia Maria; Siqueira, Sean Wolfgand Matsui (2013)

Evaluating KIPN for Modeling KIP. - Netto, Joanne Manhães; Santoro, Flávia Maria; Baião, Fernanda Araújo (2013)

A notation for Knowledge-Intensive Processes. - Netto, Joanne Manhães; França, Juliana B. S.; Baião, Fernanda Araújo; Santoro, Flávia Maria (2013)

Learning context to adapt business processes. - Carvalho, Juliana do E. Santo; Santoro, Flávia Maria; Revoredo, Kate; Nunes, Vanessa Tavares (2013)

Collaboration support for knowledge-intensive processes through a service-based approach. - Moura, Ednilson Veloso; Santoro, Flávia Maria; Baião, Fernanda Araújo (2013)

CASIA: Uma identificação de serviço com reconhecimento de contexto alinhada aos negócios. - Silva, Michel da; Azevedo, Leonardo; Santoro, Flávia Maria (2013)

Gestão de Processos para o Gerenciamento de Redes de Circuitos Dinâmicos. - Carneiro, Leonardo; Lucena, Sidney C. de; Santoro, Flávia Maria (2013)

Aprendendo Contexto para Adaptar Processo. - Carvalho, Juliana do Espírito Santo; Santoro, Flávia Maria; Revoredo, Kate; Nunes, Vanessa Tavares (2013)

Aspect-oriented business process modeling: analyzing open issues. - Santos, Fabiana Jack Nogueira; Cappelli, Claudia; Santoro, Flávia Maria; Leite, Julio César Sampaio do Prado; Batista, Thaís Vasconcelos (Bus. Process. Manag. J., 2012)

Towards Knowledge-Intensive Processes Representation. - França, Juliana Baptista dos Santos; Netto, Joanne Manhães; Barradas, Rafael Gomes; Santoro, Flávia Maria; Baião, Fernanda Araújo (2012)

An Exploratory Study on Collaboratively Conceptualizing Knowledge Intensive Processes. - França, Juliana Baptista dos Santos; Netto, Joanne Manhães; Carvalho, Juliana do E. Santo; Santoro, Flávia Maria; Baião, Fernanda Araújo; Pimentel, Mariano Gomes (2012)

A Proposal for Ownership Representation in the Context of Business Process Models. - Santos, Fabiana Jack Nogueira; Leite, Julio César Sampaio do Prado; Cappelli, Claudia; Santoro, Flávia Maria; Batista, Thaís Vasconcelos (2012)

Formalizing the situation of a business process activity. - Mattos, Talita da Cunha; Santoro, Flávia Maria; Revoredo, Kate; Nunes, Vanessa Tavares (2012)

Mediating process adaptation through a goal-oriented context-aware approach. - Nunes, Vanessa Tavares; Werner, Cláudia Maria Lima; Santoro, Flávia Maria (2012)

eMail Mining: Knowledge intensive process discovery through e-mails. - Soares, Diego Carvalho; Santoro, Flávia Maria; Baião, Fernanda Araújo (2012)

Towards characterizing Knowledge Intensive Processes. - França, Juliana B. S.; Baião, Fernanda Araújo; Santoro, Flávia Maria (2012)

Defining context in a business process collaborative elicitation approach. - Silva, Douglas Machado; Araujo, Renata Mendes de; Santoro, Flávia Maria; Pascual, Gabriel Alonso Pena (2012)

Improving Enterprise IT Governance and Management by Applying Competitive Intelligence and External Context Discovery on COBIT 5.0. - Ramos, Eduardo Costa; Santoro, Flávia Maria; Baião, Fernanda Araújo (2012)

Watch Out and Improve IT: Adapting COBIT 5.0 Framework Based on External Context Discovery. - Ramos, Eduardo Costa; Santoro, Flávia Maria; Baião, Fernanda Araújo (2012)

Analysis of heuristics to identify crosscutting concerns in business process models. - Santos, Fabiana Jack Nogueira; Cappelli, Claudia; Santoro, Flávia Maria; Leite, Julio César Sampaio do Prado; Batista, Thaís Vasconcelos (2012)

Um Método para Seleção de Padrões para Melhoria de Processos de Negócio. - Souza, Alexandre; Azevedo, Leonardo Guerreiro; Santoro, Flávia Maria (2012)

Formalizando Contexto em Processos de Negócio. - Mattos, Talita da Cunha; Santoro, Flávia Maria; Revoredo, Kate; Nunes, Vanessa Tavares (2012)

Let Me Tell You a Story - On How to Build Process Models. - Gonçalves, João Carlos de A. R.; Santoro, Flávia Maria; Baião, Fernanda Araújo (J. Univers. Comput. Sci., 2011)

Using goals to identify aspects in business process models. - Santos, Fabiana Jack Nogueira; Leite, Julio César Sampaio do Prado; Cappelli, Claudia; Batista, Thaís Vasconcelos; Santoro, Flávia Maria (2011)

Dynamic process adaptation: A context-aware approach. - Nunes, Vanessa Tavares; Werner, Cláudia Maria Lima; Santoro, Flávia Maria (2011)

A collaborative mobile approach for business process elicitation. - Baloian, Nelson; Zurita, Gustavo; Santoro, Flávia Maria; Araujo, Renata Mendes de; Wolfgan, S.; Machado, D.; Pino, José A. (2011)

A Method for Discovering the Relevance of External Context Variables to Business Processes. - Ramos, Eduardo Costa; Santoro, Flávia Maria; Baião, Fernanda Araújo (2011)

Thinking Out of the Box: Discovering the Relevance of External Context to Business Processes. - Ramos, Eduardo Costa; Santoro, Flávia Maria; Baião, Fernanda Araújo (2011)

Apresentação. - Santoro, Flávia Maria; Vieira, Vaninha (2011)

Organização. - Santoro, Flávia Maria; Vieira, Vaninha (2011)

Crosscutting concerns at enterprise architecture level. - Santos, Fabiana Jack Nogueira; Santoro, Flávia Maria; Cappelli, Claudia (2011)

Collaborative narratives for business rule elicitation. - Gonçalves, João Carlos de A. R.; Santoro, Flávia Maria; Baião, Fernanda Araújo (2011)

Service identification in aspect-oriented business process models. - Souza, Alexandre; Cappelli, Claudia; Santoro, Flávia Maria; Azevedo, Leonardo Guerreiro; Leite, Julio César Sampaio do Prado; Batista, Thaís Vasconcelos (2011)

Proceedings of the 7th Brazilian Symposium on Information Systems, SBSI 2011, Salvador, Brazil, May 23-25, 2011. (2011)

Acquiring knowledge on business processes from stakeholders' stories. - Santoro, Flávia Maria; Borges, Marcos R. S.; Pino, José A. (Adv. Eng. Informatics, 2010)

Reflections on the modularity of business process models: The case for introducing the aspect-oriented paradigm. - Cappelli, Claudia; Santoro, Flávia Maria; Leite, Julio César Sampaio do Prado; Batista, Thaís Vasconcelos; Medeiros, Ana Luisa; Romeiro, Clarissa da Silva Correa (Bus. Process. Manag. J., 2010)

Process Improvement Based on External Knowledge Context. - Ramos, Eduardo; Santoro, Flávia Maria; Baião, Fernanda (2010)

Team Composer: Assembling groups through social matching. - Silva, Flavia Ernesto de Oliveira da; Motta, Cláudia Lage Rebello da; Santoro, Flávia Maria (2010)

An agent-based architecture for knowledge management in context-aware business processes. - Gatti, Leonardo A. de C.; Santoro, Flávia Maria; Nunes, Vanessa Tavares (2010)

A case study on designing business processes based on collaborative and mining approaches. - Gonçalves, João Carlos de A. R.; Santoro, Flávia Maria; Baião, Fernanda Araújo (2010)

Designing training content through Group Storytelling. - Gandelman, Ricardo Tulio; Santoro, Flávia Maria (2010)

An Estimation Procedure to Determine the Effort Required to Model Business Processes. - Cappelli, Claudia; Santoro, Flávia Maria; Nunes, Vanessa Tavares; Barros, Márcio de Oliveira; Dutra, José Roberto (2010)

Context-based Process Line. - Nunes, Vanessa Tavares; Werner, Cláudia M. L.; Santoro, Flávia Maria (2010)

Collaborative Business Process Elicitation through Group Storytelling. - Gonçalves, João Carlos de A. R.; Santoro, Flávia Maria; Baião, Fernanda Araújo (2010)

Cognitive Decision-Making Process as Context Information. - Pereira, Andreia C. T. D.; Santoro, Flávia Maria (2010)

A collaborative approach to compose training content. - Gandelman, Ricardo Tulio; Santoro, Flávia Maria (2010)

A context-based model for Knowledge Management embodied in work processes. - Nunes, Vanessa Tavares; Santoro, Flávia Maria; Borges, Marcos R. S. (Inf. Sci., 2009)

Applying Reputation Mechanisms in Communities of Practice: A Case Study. - Cruz, Claudia C. P.; Motta, Cláudia Lage Rebello da; Santoro, Flávia Maria; Elia, Marcos (J. Univers. Comput. Sci., 2009)

A Method for Service Identification from Business Process Models in a SOA Approach. - Azevedo, Leonardo Guerreiro; Santoro, Flávia Maria; Baião, Fernanda Araújo; Souza, Jairo de; Revoredo, Kate; Pereira, Vinícios; Herlain, Isolda (2009)

Discovering Business Rules through Process Mining. - Crerie, Raphael; Baião, Fernanda Araújo; Santoro, Flávia Maria (2009)

A Social Matching Approach to Support Team Configuration. - Silva, Flavia Ernesto de Oliveira da; Motta, Cláudia Lage Rebello da; Santoro, Flávia Maria; Oliveira, Carlo Emmanoel Tolla de (2009)

Business process mining from group stories. - Gonçalves, João Carlos de A. R.; Santoro, Flávia Maria; Baião, Fernanda Araújo (2009)

A trust-based recommender system for collaborative networks. - Zanette, Leonardo; Motta, Cláudia Lage Rebello da; Santoro, Flávia Maria; Elia, Marcos (2009)

Enterprise Ontology Management - An Approach based on Information Architecture. - Azevedo, Leonardo Guerreiro; Siqueira, Sean W. M.; Baião, Fernanda Araújo; Souza, Jairo de; Lopes, Mauro; Cappelli, Claudia; Santoro, Flávia Maria (2009)

Structuring a process management center of excellence. - Paim, Rafael; Nunes, Vanessa Tavares; Pinho, Bruno; Santoro, Flávia Maria; Cappelli, Claudia; Baião, Fernanda Araújo (2009)

Análise de interações nas Comunidades Virtuais de Software Livre. - Nascimento, Licia; Santoro, Flávia Maria (2009)

Identificação de Serviços a partir da Modelagem de Processos de Negócio. - Azevedo, Leonardo Guerreiro; Baião, Fernanda Araújo; Santoro, Flávia Maria; Souza, Jairo de; Revoredo, Kate; Pereira, Vinícios; Herlain, Isolda (2009)

Modelo Mental como Informação de Contexto para apoio à Aprendizagem Organizacional. - Pereira, Andreia C. T. D.; Santoro, Flávia Maria (2009)

Uso de Group Storytelling no Treinamento em Organizações. - Gandelman, Ricardo Tulio; Santoro, Flávia Maria (2009)

Towards Collaboration Maturity in Business Processes: An Exploratory Study in Oil Production Processes. - Magdaleno, Andréa Magalhães; Cappelli, Claudia; Baião, Fernanda Araújo; Santoro, Flávia Maria; Araujo, Renata Mendes de (Inf. Syst. Manag., 2008)

Tell us your process: A group storytelling approach to cooperative process modeling. - Santoro, Flávia Maria; Borges, Marcos R. S.; Pino, José A. (2008)

Reputation model in communities of practice: A case study. - Cruz, Claudia C. P.; Motta, Cláudia Lage Rebello da; Santoro, Flávia Maria; Elia, Marcos (2008)

Computer-supported collaborative learning in organizations: Improving the process through context. - Santoro, Flávia Maria; Santos, Neide dos (2008)

Towards a Data Integration Approach Based on Business Process Models and Domain Ontologies. - Baião, Fernanda Araújo; Santoro, Flávia Maria; Iendrike, Hadeliane; Cappelli, Claudia; Lopes, Mauro; Nunes, Vanessa Tavares; Dumont, Ana Paula (2008)

Avaliando o Risco da Divergencia e da Perda de Contexto em Groupware. - David, José Maria N.; Rosa, Marcio Goncalves Pereira da; Santoro, Flávia Maria; Borges, Marcos Roberto da Silva (2008)

Hipermidia Adaptativa para Aprendizado Colaborativo. - Barboza, Alessandra Ponte Lisboa; Motta, Cláudia Lage Rebello da; Santoro, Flávia Maria (2008)

K2Chat: Uma Ferramenta de Bate-Papo com Suporte ao Registro e Indexacao das Sessoes. - Ugulino, Wallace C.; Gonçalves, João Carlos de A. R.; Nunes, Ricardo Rodrigues; Santoro, Flávia Maria (2008)

Dos processos de colaboração para as ferramentas: a abordagem de desenvolvimento do projeto CommunicaTEC. - Ugulino, Wallace C.; Nunes, Ricardo Rodrigues; Oliveira, Claudio L.; Pimentel, Mariano Gomes; Santoro, Flávia Maria (2008)

Identificação de regras de negócio utilizando mineração de processos. - Crerie, Raphael; Baião, Fernanda Araújo; Santoro, Flávia Maria (2008)

A Practical Experience in Designing Business Processes to Improve Collaboration. - Magdaleno, Andréa Magalhães; Cappelli, Claudia; Baião, Fernanda Araújo; Santoro, Flávia Maria; Araujo, Renata Mendes de (2007)

Capturing Context about Group Design Processes. - Nunes, Vanessa Tavares; Santoro, Flávia Maria; Borges, Marcos R. S. (2007)

Towards Reputation Systems applied to Communities of Practice. - Cruz, Claudia C. P.; Gouvêa, Maria Teresa A.; Motta, Cláudia Lage Rebello da; Santoro, Flávia Maria (2007)

A Proposal for Recognizing Reputation within Communities of Practice. - Cruz, Claudia C. P.; Gouvêa, Maria Teresa A.; Motta, Cláudia Lage Rebello da; Santoro, Flávia Maria (2007)

The Role of Shared Context in Group Storytelling. - Brézillon, Patrick; Santoro, Flávia Maria (Comput. Artif. Intell., 2006)

Collaboration and knowledge sharing in network organizations. - Santoro, Flávia Maria; Borges, Marcos R. S.; Rezende, Erick A. (Expert Syst. Appl., 2006)

Patterns for designing planning mechanisms in CSCL environments. - Santoro, Flávia Maria; Borges, Marcos R. S.; Santos, Neide dos (Int. J. Comput. Appl. Technol., 2006)

Evaluation of Contextual Information Influence on Group Interaction. - Rosa, Márcio G. P.; Borges, Marcos R. S.; Santoro, Flávia Maria (2006)

Influence of Context on Group Work Collaboration Level. - Rosa, Márcio G. P.; Santoro, Flávia Maria; Borges, Marcos R. S. (2006)

Considering Context Elements in Pre-Meeting Systems. - David, José Maria N.; Rosa, Márcio G. P.; Santoro, Flávia Maria; Borges, Marcos R. S. (2006)

Context Dynamics in Software Engineering Process. - Santoro, Flávia Maria; Brézillon, Patrick; Araujo, Renata Mendes de (2006)

Scoring Mechanisms to Encourage Participation in Communities of Practice. - Gouvêa, Maria Teresa A.; Motta, Cláudia Lage Rebello da; Santoro, Flávia Maria (2006)

Context in Knowledge-Intensive Collaborative Work. - Nunes, Vanessa Tavares; Santoro, Flávia Maria; Borges, Marcos R. S. (2006)

Developing Shared Context Within Group Stories. - Santoro, Flávia Maria; Brézillon, Patrick (2005)

Recommendation as a Mechanism to Induce Participation in Communities of Practice. - Gouvêa, Maria Teresa A.; Motta, Cláudia Lage Rebello da; Santoro, Flávia Maria (2005)

Management of shared context dynamics in software design. - Santoro, Flávia Maria; Brézillon, Patrick; Araujo, Renata Mendes de (2005)

TeamWorks: supporting and stimulating participation in communities of practice. - Gouvêa, Maria Teresa A.; Motta, Cláudia Lage Rebello da; Santoro, Flávia Maria (2005)

Improving network organizations through collaborative support. - Rezende, Erick A.; Santoro, Flávia Maria; Borges, Marcos R. S. (2005)

Group Storytelling Approach to Collect Contextualized Shared Knowledge. - Santoro, Flávia Maria; Brézillon, Patrick (2005)

Designing Support to Participation in Communities of Practice through Recommender Systems. - Gouvêa, Maria Teresa A.; Motta, Cláudia Lage Rebello da; Santoro, Flávia Maria (2005)

Tabulæ: Educational Groupware for Learning Geometry. - Moraes, Thiago Guimaraes; Santoro, Flávia Maria; Borges, Marcos R. S. (2005)

A Implantabilidade como Atributo de Qualidade do Software. - Bittes, José Márcio; Santoro, Flávia Maria; Borges, Marcos R. S. (2005)

A conceptual framework for designing and conducting groupware evaluations. - Araujo, Renata Mendes de; Santoro, Flávia Maria; Borges, Marcos R. S. (Int. J. Comput. Appl. Technol., 2004)

Applying Group Storytelling in Knowledge Management. - Perret, Raphael; Borges, Marcos R. S.; Santoro, Flávia Maria (2004)

Learning to Plan the Collaborative Design Process. - Santoro, Flávia Maria; Borges, Marcos R. S.; Santos, Neide dos (2004)

A Implantação de Sistemas de Informação Apoiada por Groupware. - Bittes, José Márcio; Santoro, Flávia Maria; Borges, Marcos R. S. (2004)

Groupware Support for Cooperative Process Elicitation. - Freitas, Rosa M. de; Borges, Marcos R. S.; Santoro, Flávia Maria; Pino, José A. (2003)

A Conceptual Framework for Analyzing the Use of Context in Groupware. - Rosa, Márcio G. P.; Borges, Marcos R. S.; Santoro, Flávia Maria (2003)

The CSCW Lab for Groupware Evaluation. - Araujo, Renata Mendes de; Santoro, Flávia Maria; Borges, Marcos R. S. (2002)

An Infrastructure to Support the Development of Collaborative Project-Based Learning Environments. - Santoro, Flávia Maria; Borges, Marcos R. S.; Santos, Neide dos (2000)

CEPE: Cooperative Editor for Processes Elicitation. - Santoro, Flávia Maria; Borges, Marcos R. S.; Pino, José A. (2000)