BibTeX records: Flávia Maria Santoro

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@article{DBLP:journals/isf/GomesSSI25,
  author       = {Silvia Bogea Gomes and
                  Fl{\'{a}}via Maria Santoro and
                  Miguel Mira da Silva and
                  Maria{-}Eugenia Iacob},
  title        = {Visualization of Digital Transformation Initiatives Elements through
                  ArchiMate Viewpoints},
  journal      = {Inf. Syst. Frontiers},
  volume       = {27},
  number       = {2},
  pages        = {743--768},
  year         = {2025},
  url          = {https://doi.org/10.1007/s10796-023-10469-4},
  doi          = {10.1007/S10796-023-10469-4},
  timestamp    = {Wed, 11 Jun 2025 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isf/GomesSSI25.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isys/CarvalhoFBOSSM25,
  author       = {Luiz Paulo Carvalho and
                  Silas P. Lima Filho and
                  Michele A. Brand{\~{a}}o and
                  Jonice Oliveira and
                  Fl{\'{a}}via Maria Santoro and
                  M{\^{o}}nica Ferreira da Silva and
                  {\'{E}}lton Carneiro Marinho},
  title        = {{CSBC} {(2013} - 2023) e BraSNAM {(2012} - 2023): Um Estudo Meta-cient{\'{\i}}fico
                  Panor{\^{a}}mico sobre Quantitativos e Colabora{\c{c}}{\~{o}}es},
  journal      = {Braz. J. Inf. Syst.},
  volume       = {18},
  number       = {1},
  year         = {2025},
  url          = {https://doi.org/10.5753/isys.2025.3964},
  doi          = {10.5753/ISYS.2025.3964},
  timestamp    = {Sat, 31 May 2025 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isys/CarvalhoFBOSSM25.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/te/PaivaSHL25,
  author       = {Henrique Mohallem Paiva and
                  Fl{\'{a}}via Maria Santoro and
                  Victor Takashi Hayashi and
                  Bianca Cassemiro Lima},
  title        = {{PBL} Student Assessment: Consistency of Different Evaluation Methods
                  in a Computing Faculty},
  journal      = {{IEEE} Trans. Educ.},
  volume       = {68},
  number       = {2},
  pages        = {215--223},
  year         = {2025},
  url          = {https://doi.org/10.1109/TE.2025.3545314},
  doi          = {10.1109/TE.2025.3545314},
  timestamp    = {Sun, 15 Jun 2025 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/te/PaivaSHL25.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/educon/PaivaHSPG25,
  author       = {Henrique Mohallem Paiva and
                  Victor Takashi Hayashi and
                  Fl{\'{a}}via Maria Santoro and
                  Juliana Pereira Lisboa M. Paiva and
                  Mauricio Garc{\'{\i}}a},
  title        = {Active Learning in {STEM} Education: An Approach Combining Flipped
                  Classroom and Dialogic Teaching},
  booktitle    = {{IEEE} Global Engineering Education Conference, {EDUCON} 2025, London,
                  United Kingdom, April 22-25, 2025},
  pages        = {1--10},
  publisher    = {{IEEE}},
  year         = {2025},
  url          = {https://doi.org/10.1109/EDUCON62633.2025.11016558},
  doi          = {10.1109/EDUCON62633.2025.11016558},
  timestamp    = {Fri, 13 Jun 2025 11:57:25 +0200},
  biburl       = {https://dblp.org/rec/conf/educon/PaivaHSPG25.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/educon/SantosBPS25,
  author       = {Priscila Falc{\~{a}}o dos Santos and
                  Vitor Augusto Mentem De Barros and
                  Henrique Mohallem Paiva and
                  Fl{\'{a}}via Maria Santoro},
  title        = {Gender and Socioeconomic Influences on Academic Performance in Pbl
                  Computing Education},
  booktitle    = {{IEEE} Global Engineering Education Conference, {EDUCON} 2025, London,
                  United Kingdom, April 22-25, 2025},
  pages        = {1--5},
  publisher    = {{IEEE}},
  year         = {2025},
  url          = {https://doi.org/10.1109/EDUCON62633.2025.11016332},
  doi          = {10.1109/EDUCON62633.2025.11016332},
  timestamp    = {Fri, 13 Jun 2025 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/educon/SantosBPS25.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/corr/abs-2504-10971,
  author       = {Ed C. Overes and
                  Fl{\'{a}}via Maria Santoro},
  title        = {The Effectiveness of Business Process Visualisations: a Systematic
                  Literature Review},
  journal      = {CoRR},
  volume       = {abs/2504.10971},
  year         = {2025},
  url          = {https://doi.org/10.48550/arXiv.2504.10971},
  doi          = {10.48550/ARXIV.2504.10971},
  eprinttype    = {arXiv},
  eprint       = {2504.10971},
  timestamp    = {Thu, 22 May 2025 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/corr/abs-2504-10971.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isem/RosemannBLS24,
  author       = {Michael Rosemann and
                  Jan vom Brocke and
                  Amy Van Looy and
                  Fl{\'{a}}via Maria Santoro},
  title        = {Business process management in the age of {AI} - three essential drifts},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {22},
  number       = {3},
  pages        = {415--429},
  year         = {2024},
  url          = {https://doi.org/10.1007/s10257-024-00689-9},
  doi          = {10.1007/S10257-024-00689-9},
  timestamp    = {Sun, 05 Jan 2025 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/isem/RosemannBLS24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jserd/CarvalhoSBSO24,
  author       = {Luiz Paulo Carvalho and
                  Jos{\'{e}} Antonio Suzano and
                  Tha{\'{\i}}s Batista and
                  Fl{\'{a}}via Maria Santoro and
                  Jonice Oliveira},
  title        = {Ethics: What is the Brazilian Software Engineering Research Scenario?},
  journal      = {J. Softw. Eng. Res. Dev.},
  volume       = {12},
  number       = {1},
  year         = {2024},
  url          = {https://doi.org/10.5753/jserd.2024.3395},
  doi          = {10.5753/JSERD.2024.3395},
  timestamp    = {Fri, 17 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jserd/CarvalhoSBSO24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/sbcjis/CarvalhoFBOSS24,
  author       = {Luiz Paulo Carvalho and
                  Silas P. Lima Filho and
                  Michele A. Brand{\~{a}}o and
                  Jonice Oliveira and
                  Fl{\'{a}}via Maria Santoro and
                  M{\^{o}}nica Ferreira da Silva},
  title        = {Eleven years of {WCAMA} {(2013} - 2023): {A} Comprehensive Descriptive
                  and Meta-Scientific Analysis},
  journal      = {J. Interact. Syst.},
  volume       = {15},
  number       = {1},
  pages        = {904--925},
  year         = {2024},
  url          = {https://doi.org/10.5753/jis.2024.3824},
  doi          = {10.5753/JIS.2024.3824},
  timestamp    = {Tue, 22 Oct 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/sbcjis/CarvalhoFBOSS24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iceed/KumagaiPS24,
  author       = {Vinicius Kenji Kumagai and
                  Henrique Mohallem Paiva and
                  Fl{\'{a}}via Maria Santoro},
  title        = {{PBL} in Web Application Development: Study on a Construction Worker
                  Hiring Website},
  booktitle    = {13th {IEEE} International Conference on Engineering Education, {ICEED}
                  2024, Kanazawa, Japan, November 19-20, 2024},
  pages        = {1--8},
  publisher    = {{IEEE}},
  year         = {2024},
  url          = {https://doi.org/10.1109/ICEED62316.2024.10923825},
  doi          = {10.1109/ICEED62316.2024.10923825},
  timestamp    = {Thu, 26 Jun 2025 14:38:38 +0200},
  biburl       = {https://dblp.org/rec/conf/iceed/KumagaiPS24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ihc/CarvalhoRSO24,
  author       = {Luiz Paulo Carvalho and
                  Kamila Rios da Hora Rodrigues and
                  Fl{\'{a}}via Maria Santoro and
                  Jonice Oliveira},
  editor       = {F{\'{a}}bio Henrique M. Oliveira and
                  Sylvana Karla da Silva de Lemos Santos and
                  Ingrid Teixeira Monteiro and
                  Maria L{\'{u}}cia Bento Villela},
  title        = {A study and pragmatic proposal on the communication of human involvement
                  in Brazilian computing research},
  booktitle    = {Proceedings of the {XXIII} Brazilian Symposium on Human Factors in
                  Computing Systems, {IHC} 2024, Bras{\'{\i}}lia, Brazil, October
                  7-11, 2024},
  pages        = {50},
  publisher    = {{ACM}},
  year         = {2024},
  url          = {https://doi.org/10.1145/3702038.3702089},
  doi          = {10.1145/3702038.3702089},
  timestamp    = {Wed, 08 Jan 2025 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/ihc/CarvalhoRSO24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/CarvalhoFBMSOS24,
  author       = {Luiz Paulo Carvalho and
                  Silas P. Lima Filho and
                  Michele A. Brand{\~{a}}o and
                  {\'{E}}lton Carneiro Marinho and
                  M{\^{o}}nica Ferreira da Silva and
                  Jonice Oliveira and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Ronney Moreira de Castro and
                  Jos{\'{e}} Maria N. David and
                  Johnny Cardoso Marques and
                  Tadeu Moreira de Classe and
                  Victor Str{\"{o}}ele and
                  Williamson Alison Freitas Silva},
  title        = {Celebrating two decades of {SBSI} {(2004} to 2023): {A} Comprehensive
                  Descriptive and Meta-Scientific Analysis},
  booktitle    = {Proceedings of the 20th Brazilian Symposium on Information Systems,
                  {SBSI} 2024, Juiz de Fora, Brazil, May 20-23, 2024},
  pages        = {29:1--29:10},
  publisher    = {{ACM}},
  year         = {2024},
  url          = {https://doi.org/10.1145/3658271.3658300},
  doi          = {10.1145/3658271.3658300},
  timestamp    = {Fri, 31 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/sbsi/CarvalhoFBMSOS24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/caise/2024,
  editor       = {Giancarlo Guizzardi and
                  Fl{\'{a}}via Maria Santoro and
                  Haralambos Mouratidis and
                  Pnina Soffer},
  title        = {Advanced Information Systems Engineering - 36th International Conference,
                  CAiSE 2024, Limassol, Cyprus, June 3-7, 2024, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14663},
  publisher    = {Springer},
  year         = {2024},
  url          = {https://doi.org/10.1007/978-3-031-61057-8},
  doi          = {10.1007/978-3-031-61057-8},
  isbn         = {978-3-031-61056-1},
  timestamp    = {Wed, 12 Jun 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/caise/2024.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ao/GomesSSPG23,
  author       = {Silvia Bogea Gomes and
                  Fl{\'{a}}via Maria Santoro and
                  Miguel Mira da Silva and
                  Paulo Pinto and
                  Giancarlo Guizzardi},
  title        = {Towards a core ontology of organisational transformation},
  journal      = {Appl. Ontology},
  volume       = {18},
  number       = {1},
  pages        = {31--70},
  year         = {2023},
  url          = {https://doi.org/10.3233/AO-230276},
  doi          = {10.3233/AO-230276},
  timestamp    = {Wed, 04 Jun 2025 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ao/GomesSSPG23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/GoncalvesBSG23,
  author       = {Jo{\~{a}}o Carlos de A. R. Gon{\c{c}}alves and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro and
                  Giancarlo Guizzardi},
  title        = {A cognitive {BPM} theory for knowledge-intensive processes},
  journal      = {Bus. Process. Manag. J.},
  volume       = {29},
  number       = {2},
  pages        = {465--488},
  year         = {2023},
  url          = {https://doi.org/10.1108/BPMJ-11-2021-0746},
  doi          = {10.1108/BPMJ-11-2021-0746},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/bpmj/GoncalvesBSG23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/electronicmarkets/BeckerCRBPBMdRSSPC23,
  author       = {J{\"{o}}rg Becker and
                  Friedrich Chasin and
                  Michael Rosemann and
                  Daniel Beverungen and
                  Jennifer Priefer and
                  Jan vom Brocke and
                  Martin Matzner and
                  Adela del{-}R{\'{\i}}o{-}Ortega and
                  Manuel Resinas and
                  Fl{\'{a}}via Maria Santoro and
                  Minseok Song and
                  Kangah Park and
                  Claudio Di Ciccio},
  title        = {City 5.0: Citizen involvement in the design of future cities},
  journal      = {Electron. Mark.},
  volume       = {33},
  number       = {1},
  pages        = {10},
  year         = {2023},
  url          = {https://doi.org/10.1007/s12525-023-00621-y},
  doi          = {10.1007/S12525-023-00621-Y},
  timestamp    = {Mon, 03 Mar 2025 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/electronicmarkets/BeckerCRBPBMdRSSPC23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijcritis/ToscanoFSS23,
  author       = {Beatriz Toscano and
                  Andr{\'{e}} Diegues Fernandes and
                  Miguel Mira da Silva and
                  Fl{\'{a}}via Maria Santoro},
  title        = {A systematic mapping on cascading effects in critical infrastructures},
  journal      = {Int. J. Crit. Infrastructures},
  volume       = {19},
  number       = {5},
  pages        = {463--483},
  year         = {2023},
  url          = {https://doi.org/10.1504/IJCIS.2023.133283},
  doi          = {10.1504/IJCIS.2023.133283},
  timestamp    = {Sun, 04 Aug 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijcritis/ToscanoFSS23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/sbcjis/CarvalhoSSOP23,
  author       = {Luiz Paulo Carvalho and
                  Jos{\'{e}} Antonio Suzano and
                  Fl{\'{a}}via Maria Santoro and
                  Jonice Oliveira and
                  Maria da Gra{\c{c}}a Campos Pimentel},
  title        = {A broad meta-scientific overview of ethical aspects in Brazilian research
                  on Web, Hypermedia and Multimedia at the WebMedia symposium},
  journal      = {J. Interact. Syst.},
  volume       = {14},
  number       = {1},
  pages        = {394--415},
  year         = {2023},
  url          = {https://doi.org/10.5753/jis.2023.3138},
  doi          = {10.5753/JIS.2023.3138},
  timestamp    = {Sun, 19 Jan 2025 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/sbcjis/CarvalhoSSOP23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ihc/CarvalhoBSO23,
  author       = {Luiz Paulo Carvalho and
                  Silvia Am{\'{e}}lia Bim and
                  Fl{\'{a}}via Maria Santoro and
                  Jonice Oliveira},
  editor       = {Ranilson Paiva and
                  Andr{\'{e}} Magno Costa de Ara{\'{u}}jo and
                  Taciana Pontual Falc{\~{a}}o and
                  Yuska Paola Costa Aguiar},
  title        = {A critical analysis on Brazilian computational scientific events linguistic
                  aspects},
  booktitle    = {Proceedings of the {XXII} Brazilian Symposium on Human Factors in
                  Computing Systems, {IHC} 2023, Macei{\'{o}}, Brazil, October
                  16-20, 2023},
  pages        = {10:1--10:11},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3638067.3638125},
  doi          = {10.1145/3638067.3638125},
  timestamp    = {Sat, 10 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/ihc/CarvalhoBSO23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/CarvalhoCSO23,
  author       = {Luiz Paulo Carvalho and
                  Rosa Maria Esteves Moreira da Costa and
                  Fl{\'{a}}via Maria Santoro and
                  Jonice Oliveira},
  editor       = {M{\^{o}}nica Ximenes Carneiro da Cunha and
                  Marc{\'{\i}}lio F. de Souza J{\'{u}}nior and
                  Johnny Cardoso Marques and
                  Tadeu Moreira de Classe and
                  Rafael D. Ara{\'{u}}jo},
  title        = {How to carry out a Brazilian research in computing considering ethical
                  or moral aspects?},
  booktitle    = {Proceedings of the {XIX} Brazilian Symposium on Information Systems,
                  {SBSI} 2023, Macei{\'{o}}, Brazil, 29 May 2023- 1 June 2023},
  pages        = {151--158},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3592813.3592900},
  doi          = {10.1145/3592813.3592900},
  timestamp    = {Fri, 07 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/sbsi/CarvalhoCSO23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/tale/PaivaHAGS23,
  author       = {Henrique Mohallem Paiva and
                  Victor Takashi Hayashi and
                  Monica Anastassiu and
                  Mauricio Garc{\'{\i}}a and
                  Fl{\'{a}}via Maria Santoro},
  title        = {Real-Life Project-Based Learning in Introductory Programming: a Game
                  for Cancer Prevention},
  booktitle    = {{IEEE} International Conference on Teaching, Assessment and Learning
                  for Engineering, {TALE} 2023, Auckland, New Zealand, November 28 -
                  Dec. 1, 2023},
  pages        = {1--6},
  publisher    = {{IEEE}},
  year         = {2023},
  url          = {https://doi.org/10.1109/TALE56641.2023.10398353},
  doi          = {10.1109/TALE56641.2023.10398353},
  timestamp    = {Tue, 01 Apr 2025 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/tale/PaivaHAGS23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@misc{DBLP:data/10/FilhoCBOSS23,
  author       = {Silas P. Lima Filho and
                  Luiz Paulo Carvalho and
                  Michele A. Brand{\~{a}}o and
                  Jonice Oliveira and
                  Fl{\'{a}}via Maria Santoro and
                  M{\^{o}}nica Ferreira da Silva},
  title        = {CSBCSet: Um conjunto de dados para uma d{\'{e}}cada de CSBC,
                  seus eventos e publica{\c{c}}{\~{o}}es (Version 1)},
  publisher    = {Zenodo},
  year         = {2023},
  month        = aug,
  howpublished = {\url{https://doi.org/10.5281/zenodo.7977462}},
  note         = {Accessed on YYYY-MM-DD.},
  url          = {https://doi.org/10.5281/zenodo.7977462},
  doi          = {10.5281/ZENODO.7977462},
  timestamp    = {Wed, 19 Feb 2025 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/data/10/FilhoCBOSS23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@misc{DBLP:data/11/FilhoCBOSS23,
  author       = {Silas P. Lima Filho and
                  Luiz Paulo Carvalho and
                  Michele A. Brand{\~{a}}o and
                  Jonice Oliveira and
                  Fl{\'{a}}via Maria Santoro and
                  M{\^{o}}nica Ferreira da Silva},
  title        = {CSBCSet: Um conjunto de dados para uma d{\'{e}}cada de CSBC,
                  seus eventos e publica{\c{c}}{\~{o}}es (Version 2)},
  publisher    = {Zenodo},
  year         = {2023},
  month        = aug,
  howpublished = {\url{https://doi.org/10.5281/zenodo.10718831}},
  note         = {Accessed on YYYY-MM-DD.},
  url          = {https://doi.org/10.5281/zenodo.10718831},
  doi          = {10.5281/ZENODO.10718831},
  timestamp    = {Wed, 19 Feb 2025 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/data/11/FilhoCBOSS23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bise/RoglingerPBKBBB22,
  author       = {Maximilian R{\"{o}}glinger and
                  Ralf Plattfaut and
                  Vincent Borghoff and
                  Georgi Kerpedzhiev and
                  J{\"{o}}rg Becker and
                  Daniel Beverungen and
                  Jan vom Brocke and
                  Amy Van Looy and
                  Adela del{-}R{\'{\i}}o{-}Ortega and
                  Stefanie Rinderle{-}Ma and
                  Michael Rosemann and
                  Fl{\'{a}}via Maria Santoro and
                  Peter Trkman},
  title        = {Exogenous Shocks and Business Process Management},
  journal      = {Bus. Inf. Syst. Eng.},
  volume       = {64},
  number       = {5},
  pages        = {669--687},
  year         = {2022},
  url          = {https://doi.org/10.1007/s12599-021-00740-w},
  doi          = {10.1007/S12599-021-00740-W},
  timestamp    = {Tue, 28 Feb 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/bise/RoglingerPBKBBB22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/CarvalhoCS22,
  author       = {Luiz Paulo Carvalho and
                  Claudia Cappelli and
                  Fl{\'{a}}via Maria Santoro},
  title        = {{BPMN} pra {GERAL:} a framework to translate {BPMN} to a citizen language},
  journal      = {Bus. Process. Manag. J.},
  volume       = {28},
  number       = {2},
  pages        = {508--531},
  year         = {2022},
  url          = {https://doi.org/10.1108/BPMJ-04-2020-0150},
  doi          = {10.1108/BPMJ-04-2020-0150},
  timestamp    = {Thu, 02 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/bpmj/CarvalhoCS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/db/MonodBSJ22,
  author       = {Emmanuel Monod and
                  Richard J. Boland Jr. and
                  Fl{\'{a}}via Maria Santoro and
                  Elisabeth Joyce},
  title        = {The Philosopher's Corner: The Duality of Heidegger in Information
                  Systems Research},
  journal      = {{ACM} {SIGMIS} Database},
  volume       = {53},
  number       = {1},
  pages        = {26--40},
  year         = {2022},
  url          = {https://doi.org/10.1145/3533692.3533696},
  doi          = {10.1145/3533692.3533696},
  timestamp    = {Mon, 09 Dec 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/db/MonodBSJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijbpim/RichettiBS22,
  author       = {Pedro H. Piccoli Richetti and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro},
  title        = {A semantic abstraction criterion to reduce complexity on automatically
                  discovered declarative maps},
  journal      = {Int. J. Bus. Process. Integr. Manag.},
  volume       = {11},
  number       = {1},
  pages        = {1--18},
  year         = {2022},
  url          = {https://doi.org/10.1504/IJBPIM.2022.10050140},
  doi          = {10.1504/IJBPIM.2022.10050140},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijbpim/RichettiBS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijcritis/ToscanoFSS22,
  author       = {Beatriz Toscano and
                  Andr{\'{e}} Diegues Fernandes and
                  Miguel Mira da Silva and
                  Fl{\'{a}}via Maria Santoro},
  title        = {A domain ontology on cascading effects in critical infrastructures
                  based on a systematic literature review},
  journal      = {Int. J. Crit. Infrastructures},
  volume       = {18},
  number       = {1},
  pages        = {79--103},
  year         = {2022},
  url          = {https://doi.org/10.1504/IJCIS.2022.120679},
  doi          = {10.1504/IJCIS.2022.120679},
  timestamp    = {Sun, 04 Aug 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijcritis/ToscanoFSS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/sbcjis/CarvalhoSSO22,
  author       = {Luiz Paulo Carvalho and
                  Jos{\'{e}} Antonio Suzano and
                  Fl{\'{a}}via Maria Santoro and
                  Jonice Oliveira},
  title        = {A meta-scientific broad panorama of ethical aspects in the Brazilian
                  {IHC}},
  journal      = {J. Interact. Syst.},
  volume       = {13},
  number       = {1},
  pages        = {105--126},
  year         = {2022},
  url          = {https://doi.org/10.5753/jis.2022.2579},
  doi          = {10.5753/JIS.2022.2579},
  timestamp    = {Sun, 19 Jan 2025 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/sbcjis/CarvalhoSSO22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/sbcjis/CarvalhoSO22,
  author       = {Luiz Paulo Carvalho and
                  Fl{\'{a}}via Maria Santoro and
                  Jonice Oliveira},
  title        = {Representing ethical decision-making graphically},
  journal      = {J. Interact. Syst.},
  volume       = {13},
  number       = {1},
  pages        = {166--178},
  year         = {2022},
  url          = {https://doi.org/10.5753/jis.2022.2603},
  doi          = {10.5753/JIS.2022.2603},
  timestamp    = {Fri, 10 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/sbcjis/CarvalhoSO22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/sbcjis/CarvalhoSO22a,
  author       = {Luiz Paulo Carvalho and
                  Fl{\'{a}}via Maria Santoro and
                  Jonice Oliveira},
  title        = {An exploratory analysis of Computing Ethics practices and instruction
                  through Brazilian cyberspace},
  journal      = {J. Interact. Syst.},
  volume       = {13},
  number       = {1},
  pages        = {274--300},
  year         = {2022},
  url          = {https://doi.org/10.5753/jis.2022.2604},
  doi          = {10.5753/JIS.2022.2604},
  timestamp    = {Fri, 10 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/sbcjis/CarvalhoSO22a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/er/GomesSS22,
  author       = {Silvia Bogea Gomes and
                  Fl{\'{a}}via Maria Santoro and
                  Miguel Mira da Silva},
  editor       = {Jolita Ralyt{\'{e}} and
                  Sharma Chakravarthy and
                  Mukesh K. Mohania and
                  Manfred A. Jeusfeld and
                  Kamalakar Karlapalem},
  title        = {An Ontological Analysis of Digital Technology},
  booktitle    = {Conceptual Modeling - 41st International Conference, {ER} 2022, Hyderabad,
                  India, October 17-20, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13607},
  pages        = {92--101},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-17995-2\_7},
  doi          = {10.1007/978-3-031-17995-2\_7},
  timestamp    = {Wed, 22 Mar 2023 17:54:58 +0100},
  biburl       = {https://dblp.org/rec/conf/er/GomesSS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iceis/DutraRSS22,
  author       = {Danilo Lima Dutra and
                  Carla Ribeiro and
                  Simone C. dos Santos and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Joaquim Filipe and
                  Michal Smialek and
                  Alexander Brodsky and
                  Slimane Hammoudi},
  title        = {Meet2Map: {A} Framework to Support {BPM} Projects Implementation Collaboratively},
  booktitle    = {Enterprise Information Systems - 24th International Conference, {ICEIS}
                  2022, Virtual Event, April 25-27, 2022, Revised Selected Papers},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {487},
  pages        = {353--378},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-39386-0\_17},
  doi          = {10.1007/978-3-031-39386-0\_17},
  timestamp    = {Sun, 06 Oct 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/iceis/DutraRSS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iceis/DutraSS22,
  author       = {Danilo Lima Dutra and
                  Simone C. dos Santos and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Joaquim Filipe and
                  Michal Smialek and
                  Alexander Brodsky and
                  Slimane Hammoudi},
  title        = {{ERP} Projects in Organizations with Low Maturity in {BPM:} {A} Collaborative
                  Approach to Understanding Changes to Come},
  booktitle    = {Proceedings of the 24th International Conference on Enterprise Information
                  Systems, {ICEIS} 2022, Online Streaming, April 25-27, 2022, Volume
                  2},
  pages        = {385--396},
  publisher    = {{SCITEPRESS}},
  year         = {2022},
  url          = {https://doi.org/10.5220/0010954800003179},
  doi          = {10.5220/0010954800003179},
  timestamp    = {Sun, 06 Oct 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/iceis/DutraSS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ifip8-1/GomesSS22,
  author       = {Silvia Bogea Gomes and
                  Fl{\'{a}}via Maria Santoro and
                  Miguel Mira da Silva},
  editor       = {Tony Clark and
                  Steffen Zschaler and
                  Balbir Barn and
                  Kurt Sandkuhl},
  title        = {A Bibliometric Analysis of Business Process Capabilities: Towards
                  a Conceptual Model},
  booktitle    = {Proceedings of the Forum at Practice of Enterprise Modeling 2022 (PoEM-Forum
                  2022) co-located with PoEM 2022, London, United Kingdom, November
                  23-25, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3327},
  pages        = {31--40},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3327/paper04.pdf},
  timestamp    = {Fri, 11 Oct 2024 13:17:02 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip8-1/GomesSS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/larc/CarvalhoOS22,
  author       = {Luiz Paulo Carvalho and
                  Jonice Oliveira and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Thiago Pedro Donadon Homem and
                  Reinaldo Augusto da Costa Bianchi and
                  Bruno Marques Ferreira da Silva and
                  Carla da Costa Fernandes Curvelo and
                  Milena Faria Pinto},
  title        = {Ethics: What is the Research Scenario in the LARS/SBR/WRE?},
  booktitle    = {Latin American Robotics Symposium, Brazilian Symposium on Robotics
                  and Workshop on Robotics in Education {LARS/SBR/WRE} 2022, S{\~{a}}o
                  Bernardo do Campo, Brazil, October 18-21, 2022},
  pages        = {1--6},
  publisher    = {{IEEE}},
  year         = {2022},
  url          = {https://doi.org/10.1109/LARS/SBR/WRE56824.2022.9995832},
  doi          = {10.1109/LARS/SBR/WRE56824.2022.9995832},
  timestamp    = {Wed, 18 Jan 2023 19:02:45 +0100},
  biburl       = {https://dblp.org/rec/conf/larc/CarvalhoOS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/webmedia/CarvalhoSSOP22,
  author       = {Luiz Paulo Carvalho and
                  Jos{\'{e}} Antonio Suzano and
                  Fl{\'{a}}via Maria Santoro and
                  Jonice Oliveira and
                  Maria da Gra{\c{c}}a Campos Pimentel},
  editor       = {Thiago Henrique Silva and
                  Leyza Baldo Dorini and
                  Jussara M. Almeida and
                  Humberto Torres Marques{-}Neto},
  title        = {Ethics: What is the Research Scenario in the Brazilian Symposium WebMedia?},
  booktitle    = {WebMedia '22: Brazilian Symposium on Multimedia and Web, Curitiba,
                  Brazil, November 7 - 11, 2022},
  pages        = {1--10},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3539637.3557932},
  doi          = {10.1145/3539637.3557932},
  timestamp    = {Sun, 19 Jan 2025 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/webmedia/CarvalhoSSOP22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bise/BeverungenBBCAB21,
  author       = {Daniel Beverungen and
                  Joos C. A. M. Buijs and
                  J{\"{o}}rg Becker and
                  Claudio Di Ciccio and
                  Wil M. P. van der Aalst and
                  Christian Bartelheimer and
                  Jan vom Brocke and
                  Marco Comuzzi and
                  Karsten Kraume and
                  Henrik Leopold and
                  Martin Matzner and
                  Jan Mendling and
                  Nadine Ogonek and
                  Till Post and
                  Manuel Resinas and
                  Kate Revoredo and
                  Adela del{-}R{\'{\i}}o{-}Ortega and
                  Marcello La Rosa and
                  Fl{\'{a}}via Maria Santoro and
                  Andreas Solti and
                  Minseok Song and
                  Armin Stein and
                  Matthias Stierle and
                  Verena Wolf},
  title        = {Seven Paradoxes of Business Process Management in a Hyper-Connected
                  World},
  journal      = {Bus. Inf. Syst. Eng.},
  volume       = {63},
  number       = {2},
  pages        = {145--156},
  year         = {2021},
  url          = {https://doi.org/10.1007/s12599-020-00646-z},
  doi          = {10.1007/S12599-020-00646-Z},
  timestamp    = {Sun, 12 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/bise/BeverungenBBCAB21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isys/CarvalhoOSC21,
  author       = {Luiz Paulo Carvalho and
                  Jonice Oliveira and
                  Fl{\'{a}}via Maria Santoro and
                  Claudia Cappelli},
  title        = {Social Network Analysis, Ethics and LGPD, considerations in research},
  journal      = {Braz. J. Inf. Syst.},
  volume       = {14},
  number       = {2},
  pages        = {28--52},
  year         = {2021},
  url          = {https://doi.org/10.5753/isys.2021.1235},
  doi          = {10.5753/ISYS.2021.1235},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/isys/CarvalhoOSC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isys/OliveiraCS21,
  author       = {Rodrigo Oliveira and
                  Claudia Cappelli and
                  Fl{\'{a}}via Maria Santoro},
  title        = {CAMELoT - Tradutor Semiautom{\'{a}}tico de Processos em {BPMN}
                  para Modelos Compreens{\'{\i}}veis aos Cidad{\~{a}}os},
  journal      = {Braz. J. Inf. Syst.},
  volume       = {14},
  number       = {3},
  pages        = {5--24},
  year         = {2021},
  url          = {https://doi.org/10.5753/isys.2021.998},
  doi          = {10.5753/ISYS.2021.998},
  timestamp    = {Fri, 22 Mar 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/isys/OliveiraCS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/sbcjis/CarvalhoSGFSO21,
  author       = {Luiz Paulo Carvalho and
                  Jos{\'{e}} Antonio Suzano and
                  Ingrid Gon{\c{c}}alvez and
                  Silas Pereira Lima Filho and
                  Fl{\'{a}}via Maria Santoro and
                  Jonice Oliveira},
  title        = {A Psychosocial Perspective about Mental Health and League of Legends
                  in Brazil},
  journal      = {J. Interact. Syst.},
  volume       = {12},
  number       = {1},
  pages        = {35--57},
  year         = {2021},
  url          = {https://doi.org/10.5753/jis.2021.1896},
  doi          = {10.5753/JIS.2021.1896},
  timestamp    = {Tue, 06 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/sbcjis/CarvalhoSGFSO21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/sbcjis/SantoroC21,
  author       = {Fl{\'{a}}via Maria Santoro and
                  Rosa Maria Esteves Moreira da Costa},
  title        = {Towards Ethics in Information Systems},
  journal      = {J. Interact. Syst.},
  volume       = {12},
  number       = {1},
  pages        = {69--82},
  year         = {2021},
  url          = {https://doi.org/10.5753/jis.2021.961},
  doi          = {10.5753/JIS.2021.961},
  timestamp    = {Fri, 10 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/sbcjis/SantoroC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/amcis/GomesSS21,
  author       = {Silvia Bogea Gomes and
                  Fl{\'{a}}via Maria Santoro and
                  Miguel Mira da Silva},
  editor       = {Yolande E. Chan and
                  Maric Boudreau and
                  Benoit Aubert and
                  Guy Par{\'{e}} and
                  Wynne Chin},
  title        = {A Taxonomy for Digital Technology},
  booktitle    = {27th Americas Conference on Information Systems, {AMCIS} 2021, Virtual
                  Conference, August 9-13, 2021},
  publisher    = {Association for Information Systems},
  year         = {2021},
  url          = {https://aisel.aisnet.org/amcis2021/sig\_dite/sig\_dite/6},
  timestamp    = {Mon, 30 Aug 2021 12:04:20 +0200},
  biburl       = {https://dblp.org/rec/conf/amcis/GomesSS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cibse/GoncalvesWSJ21,
  author       = {Gedir Fabiano De Moraes Goncalves and
                  Vera Maria Benjamim Werneck and
                  Fl{\'{a}}via Maria Santoro and
                  Claudio Henrique Medaber Jambo},
  editor       = {Tayana Conte and
                  Mart{\'{\i}}n Solari and
                  Sheila S. Reinehr and
                  Rafael Prikladnicki and
                  Nelly Condori{-}Fern{\'{a}}ndez and
                  V{\'{\i}}tor E. Silva Souza and
                  Natasha M. Costa Valentim and
                  Silverio Mart{\'{\i}}nez{-}Fern{\'{a}}ndez and
                  Marcela Genero and
                  Marcos Kalinowski and
                  Marcelo Jenkins and
                  Alexandra Mart{\'{\i}}nez and
                  Christian Quesada{-}L{\'{o}}pez},
  title        = {Uma arquitetura de sistema de informa{\c{c}}{\~{a}}o multiagente orientada
                  a processos},
  booktitle    = {24th Iberoamerican Conference on Software Engineering, CIbSE 2021,
                  San Jose, Costa Rica, August 20 - September 3, 2021},
  pages        = {248--261},
  publisher    = {Curran Associates},
  year         = {2021},
  timestamp    = {Sat, 12 Mar 2022 14:04:11 +0100},
  biburl       = {https://dblp.org/rec/conf/cibse/GoncalvesWSJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/grandgamesbr/CarvalhoSOC21,
  author       = {Luiz Paulo Carvalho and
                  Fl{\'{a}}via Maria Santoro and
                  Jonice Oliveira and
                  Rosa Maria Costa},
  editor       = {Rodrigo Pereira dos Santos and
                  Marcelo da Silva Hounsell},
  title        = {Ethics and Games, Ethical Games and Ethics in Game},
  booktitle    = {Grand Research Challenges in Games and Entertainment Computing in
                  Brazil - GranDGamesBR 2020-2030 - First Forum, GranDGamesBR 2020,
                  Recife, Brazil, November 7-10, 2020, and Second Forum, GranDGamesBR
                  2021, Gramado, Brazil, October 18-21, 2021, Revised Selected Papers},
  series       = {Communications in Computer and Information Science},
  volume       = {1702},
  pages        = {134--158},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-031-27639-2\_7},
  doi          = {10.1007/978-3-031-27639-2\_7},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/grandgamesbr/CarvalhoSOC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ihc/CarvalhoSPSO21,
  author       = {Luiz Paulo Carvalho and
                  Jos{\'{e}} Antonio Suzano and
                  Roberto Pereira and
                  Fl{\'{a}}via Maria Santoro and
                  Jonice Oliveira},
  editor       = {Ingrid Teixeira Monteiro and
                  Kamila Rios da Hora Rodrigues and
                  Ticianne de Gois R. Darin and
                  Andr{\'{e}} Pimenta Freire and
                  Marcelle Pereira Mota},
  title        = {Ethics: What is the Research Scenario in the Brazilian Symposium IHC?},
  booktitle    = {{IHC} '21: {XX} Brazilian Symposium on Human Factors in Computing
                  Systems, Virtual Event, Brazil, October 18-22, 2021},
  pages        = {20:1--20:12},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3472301.3484324},
  doi          = {10.1145/3472301.3484324},
  timestamp    = {Thu, 23 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ihc/CarvalhoSPSO21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbqs/CarvalhoSASOG21,
  author       = {Luiz Paulo Carvalho and
                  Jos{\'{e}} Antonio Suzano and
                  Monica Anastassiu and
                  Fl{\'{a}}via Maria Santoro and
                  Jonice Oliveira and
                  Jo{\~{a}}o Carlos Gon{\c{c}}alves},
  editor       = {Rodrigo Pereira dos Santos and
                  Sandro Ronaldo Bezerra Oliveira and
                  Ismayle de Sousa Santos and
                  Sabrina Marczak and
                  Davi Viana and
                  Edna Dias Canedo and
                  Adriano Bessa Albuquerque and
                  Marco Paludo and
                  Ana Regina Rocha and
                  Ivan Machado and
                  Uir{\'{a}} Kulesza and
                  Vin{\'{\i}}cius Garcia and
                  Gleison Santos and
                  Natasha M. Costa Valentim and
                  Monalessa Barcellos and
                  Ana Regina Cavalcanti da Rocha and
                  Monalessa Perini Barcellos and
                  Sheila S. Reinehr and
                  Tayana Conte and
                  Awdren L. Font{\~{a}}o and
                  Cresc{\^{e}}ncio Lima},
  title        = {Ethics: What is the Research Scenario in the Brazilian Symposium SBQS?},
  booktitle    = {{SBQS} '21: {XX} Brazilian Symposium on Software Quality, Virtual
                  Event, Brazil, November 8 - 11, 2021},
  pages        = {5},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3493244.3493249},
  doi          = {10.1145/3493244.3493249},
  timestamp    = {Mon, 24 Jun 2024 20:34:56 +0200},
  biburl       = {https://dblp.org/rec/conf/sbqs/CarvalhoSASOG21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/access/ChamorroRRdSR20,
  author       = {Alfonso E. M{\'{a}}rquez Chamorro and
                  Kate Revoredo and
                  Manuel Resinas and
                  Adela del{-}R{\'{\i}}o{-}Ortega and
                  Fl{\'{a}}via Maria Santoro and
                  Antonio Ruiz{-}Cort{\'{e}}s},
  title        = {Context-Aware Process Performance Indicator Prediction},
  journal      = {{IEEE} Access},
  volume       = {8},
  pages        = {222050--222063},
  year         = {2020},
  url          = {https://doi.org/10.1109/ACCESS.2020.3044670},
  doi          = {10.1109/ACCESS.2020.3044670},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/access/ChamorroRRdSR20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bise/JoseCSA20,
  author       = {Hercules Sant Ana da Silva Jose and
                  Claudia Cappelli and
                  Fl{\'{a}}via Maria Santoro and
                  Leonardo Guerreiro Azevedo},
  title        = {Implementation of Aspect-oriented Business Process Models with Web
                  Services},
  journal      = {Bus. Inf. Syst. Eng.},
  volume       = {62},
  number       = {6},
  pages        = {561--584},
  year         = {2020},
  url          = {https://doi.org/10.1007/s12599-020-00643-2},
  doi          = {10.1007/S12599-020-00643-2},
  timestamp    = {Thu, 12 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/bise/JoseCSA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijismd/GomesSS20,
  author       = {Silvia Bogea Gomes and
                  Fl{\'{a}}via Maria Santoro and
                  Miguel Mira da Silva},
  title        = {An Ontology for {BPM} in Digital Transformation and Innovation},
  journal      = {Int. J. Inf. Syst. Model. Des.},
  volume       = {11},
  number       = {2},
  pages        = {52--77},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJISMD.2020040103},
  doi          = {10.4018/IJISMD.2020040103},
  timestamp    = {Thu, 29 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijismd/GomesSS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isys/SantoroRCB20,
  author       = {Fl{\'{a}}via Maria Santoro and
                  Kate Cerqueira Revoredo and
                  Rosa M. M. Costa and
                  Thais Mester Barboza},
  title        = {Process Mining Techniques in Internal Auditing: {A} Stepwise Case
                  Study},
  journal      = {Braz. J. Inf. Syst.},
  volume       = {13},
  number       = {4},
  pages        = {48--76},
  year         = {2020},
  url          = {https://doi.org/10.5753/isys.2020.823},
  doi          = {10.5753/ISYS.2020.823},
  timestamp    = {Sun, 19 Jan 2025 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/isys/SantoroRCB20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jidm/MelloSR20,
  author       = {Pedro Mello and
                  Fl{\'{a}}via Maria Santoro and
                  Kate Revoredo},
  title        = {{IT} Incident Solving Domain Experiment on Business Process Failure
                  Prediction},
  journal      = {J. Inf. Data Manag.},
  volume       = {11},
  number       = {1},
  year         = {2020},
  url          = {https://sol.sbc.org.br/journals/index.php/jidm/article/view/2028},
  timestamp    = {Tue, 30 Nov 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jidm/MelloSR20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/bpm/GomesPSS20,
  author       = {S{\'{\i}}lvia Bog{\'{e}}a Gomes and
                  Paulo Pinto and
                  Fl{\'{a}}via Maria Santoro and
                  Miguel Mira da Silva},
  editor       = {Dirk Fahland and
                  Chiara Ghidini and
                  J{\"{o}}rg Becker and
                  Marlon Dumas},
  title        = {Digital Transformation and Business Process Innovation: {A} Car Rental
                  Company Case Study},
  booktitle    = {Business Process Management Forum - {BPM} Forum 2020, Seville, Spain,
                  September 13-18, 2020, Proceedings},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {392},
  pages        = {246--262},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-58638-6\_15},
  doi          = {10.1007/978-3-030-58638-6\_15},
  timestamp    = {Wed, 04 Jun 2025 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/bpm/GomesPSS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/CarvalhoCS20,
  author       = {Luiz Paulo Carvalho and
                  Claudia Cappelli and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Fl{\'{a}}vio E. A. Horita and
                  Carlos Alberto Kamienski and
                  Scheila de Avila e Silva and
                  Andr{\'{e}}a Magalh{\~{a}}es Magdaleno and
                  Davi Viana},
  title        = {{BPMN} pra GERAL, business process models in a citizen language},
  booktitle    = {SBSI'20: {XVI} Brazilian Symposium on Information Systems, S{\~{a}}o
                  Bernardo do Campo, Brazil, November 3-6, 2020},
  pages        = {23:1--23:8},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3411564.3411632},
  doi          = {10.1145/3411564.3411632},
  timestamp    = {Mon, 29 Mar 2021 18:05:46 +0200},
  biburl       = {https://dblp.org/rec/conf/sbsi/CarvalhoCS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/wirtschaftsinformatik/BartelheimerCRS20,
  author       = {Christian Bartelheimer and
                  Claudia Cappelli and
                  Kate Revoredo and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Norbert Gronau and
                  Moreen Heine and
                  Hanna Krasnova and
                  K. Poustcchi},
  title        = {Governance of Platform Ecosystems - Designing Understandable Processes
                  for Digital High Street Retail},
  booktitle    = {Entwicklungen, Chancen und Herausforderungen der Digitalisierung:
                  Proceedings der 15. Internationalen Tagung Wirtschaftsinformatik,
                  {WI} 2020, Potsdam, Germany, March 9-11, 2020. Zentrale Tracks},
  pages        = {925--930},
  publisher    = {{GITO} Verlag},
  year         = {2020},
  url          = {https://doi.org/10.30844/wi\_2020\_i4-bartelheimer},
  doi          = {10.30844/WI\_2020\_I4-BARTELHEIMER},
  timestamp    = {Tue, 18 Jul 2023 13:51:23 +0200},
  biburl       = {https://dblp.org/rec/conf/wirtschaftsinformatik/BartelheimerCRS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/bpm/2020w,
  editor       = {Adela del{-}R{\'{\i}}o{-}Ortega and
                  Henrik Leopold and
                  Fl{\'{a}}via Maria Santoro},
  title        = {Business Process Management Workshops - {BPM} 2020 International Workshops,
                  Seville, Spain, September 13-18, 2020, Revised Selected Papers},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {397},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-66498-5},
  doi          = {10.1007/978-3-030-66498-5},
  isbn         = {978-3-030-66497-8},
  timestamp    = {Thu, 21 Jan 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/bpm/2020w.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijbpim/NettoBBS19,
  author       = {Joanne Manh{\~{a}}es Netto and
                  Tatiana Barboza and
                  Fernanda Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro},
  title        = {KiPN: a visual notation for knowledge-intensive processes},
  journal      = {Int. J. Bus. Process. Integr. Manag.},
  volume       = {9},
  number       = {3},
  pages        = {197--219},
  year         = {2019},
  url          = {https://doi.org/10.1504/IJBPIM.2019.100926},
  doi          = {10.1504/IJBPIM.2019.100926},
  timestamp    = {Sun, 19 Jan 2025 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijbpim/NettoBBS19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isys/BarbozaBS19,
  author       = {Tatiana Barboza and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro},
  title        = {Uma Estrat{\'{e}}gia baseada em Regras para Instancia{\c{c}}{\~{a}}o,
                  Valida{\c{c}}{\~{a}}o e Simula{\c{c}}{\~{a}}o de Modelos de Processos
                  intensivos em Conhecimento},
  journal      = {Braz. J. Inf. Syst.},
  volume       = {12},
  number       = {1},
  pages        = {76--99},
  year         = {2019},
  url          = {https://doi.org/10.5753/isys.2019.384},
  doi          = {10.5753/ISYS.2019.384},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/isys/BarbozaBS19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/toit/Estrada-TorresR19,
  author       = {Bedilia Estrada{-}Torres and
                  Pedro Henrique Piccoli Richetti and
                  Adela del{-}R{\'{\i}}o{-}Ortega and
                  Fernanda Bai{\~{a}}o and
                  Manuel Resinas and
                  Fl{\'{a}}via Maria Santoro and
                  Antonio Ruiz{-}Cort{\'{e}}s},
  title        = {Measuring Performance in Knowledge-intensive Processes},
  journal      = {{ACM} Trans. Internet Techn.},
  volume       = {19},
  number       = {1},
  pages        = {15:1--15:26},
  year         = {2019},
  url          = {https://doi.org/10.1145/3289180},
  doi          = {10.1145/3289180},
  timestamp    = {Sun, 19 Jan 2025 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/toit/Estrada-TorresR19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/amcis/GandelmanSC19,
  author       = {Ricardo Tulio Gandelman and
                  Fl{\'{a}}via Maria Santoro and
                  Claudia Cappelli},
  title        = {Supporting the Analysis of {IT} Business Value Using Catalogues},
  booktitle    = {25th Americas Conference on Information Systems, {AMCIS} 2019, Canc{\'{u}}n,
                  Mexico, August 15-17, 2019},
  publisher    = {Association for Information Systems},
  year         = {2019},
  url          = {https://aisel.aisnet.org/amcis2019/treo/treos/51},
  timestamp    = {Wed, 21 Aug 2019 10:43:25 +0200},
  biburl       = {https://dblp.org/rec/conf/amcis/GandelmanSC19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/GouveaSCMB19,
  author       = {Maria Teresa A. Gouv{\^{e}}a and
                  Fl{\'{a}}via Maria Santoro and
                  Claudia Cappelli and
                  Cl{\'{a}}udia Lage Rebello da Motta and
                  Marcos R. S. Borges},
  editor       = {Weiming Shen and
                  Hugo Paredes and
                  Junzhou Luo and
                  Jean{-}Paul A. Barth{\`{e}}s},
  title        = {Epos: The Hero's Journey in organizations through Group Storytelling},
  booktitle    = {23rd {IEEE} International Conference on Computer Supported Cooperative
                  Work in Design, {CSCWD} 2019, Porto, Portugal, May 6-8, 2019},
  pages        = {123--128},
  publisher    = {{IEEE}},
  year         = {2019},
  url          = {https://doi.org/10.1109/CSCWD.2019.8791860},
  doi          = {10.1109/CSCWD.2019.8791860},
  timestamp    = {Tue, 06 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscwd/GouveaSCMB19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/edoc/GomesSSI19,
  author       = {Silvia Bogea Gomes and
                  Fl{\'{a}}via Maria Santoro and
                  Miguel Mira da Silva and
                  Maria{-}Eugenia Iacob},
  title        = {A Reference Model for Digital Transformation and Innovation},
  booktitle    = {23rd {IEEE} International Enterprise Distributed Object Computing
                  Conference, {EDOC} 2019, Paris, France, October 28-31, 2019},
  pages        = {21--30},
  publisher    = {{IEEE}},
  year         = {2019},
  url          = {https://doi.org/10.1109/EDOC.2019.00013},
  doi          = {10.1109/EDOC.2019.00013},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/edoc/GomesSSI19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/er/SantoroSHB19,
  author       = {Fl{\'{a}}via Maria Santoro and
                  Tijs Slaats and
                  Thomas T. Hildebrandt and
                  Fernanda Bai{\~{a}}o},
  editor       = {Alberto H. F. Laender and
                  Barbara Pernici and
                  Ee{-}Peng Lim and
                  Jos{\'{e}} Palazzo M. de Oliveira},
  title        = {DCR-KiPN a Hybrid Modeling Approach for Knowledge-Intensive Processes},
  booktitle    = {Conceptual Modeling - 38th International Conference, {ER} 2019, Salvador,
                  Brazil, November 4-7, 2019, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11788},
  pages        = {153--161},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-33223-5\_13},
  doi          = {10.1007/978-3-030-33223-5\_13},
  timestamp    = {Fri, 04 Mar 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/er/SantoroSHB19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/isdevel/GomesSS19,
  author       = {S{\'{\i}}lvia Bog{\'{e}}a Gomes and
                  Miguel Mira da Silva and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Alena Siarheyeva and
                  Chris Barry and
                  Michael Lang and
                  Henry Linger and
                  Christoph Schneider},
  title        = {Digital Innovation and Transformation: a Quasi-Systematic Literature
                  Review},
  booktitle    = {Information Systems Development: Information Systems Beyond 2020,
                  {ISD} 2019 Proceedings, Toulon, France, August 28-30, 2019},
  publisher    = {{ISEN} Yncr{\'{e}}a M{\'{e}}diterran{\'{e}}e / Association
                  for Information Systems},
  year         = {2019},
  url          = {https://aisel.aisnet.org/isd2014/proceedings2019/ManagingISD/5},
  timestamp    = {Tue, 26 May 2020 15:22:32 +0200},
  biburl       = {https://dblp.org/rec/conf/isdevel/GomesSS19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/BarbozaSRC19,
  author       = {Thais Mester Barboza and
                  Fl{\'{a}}via Maria Santoro and
                  Kate Cerqueira Revoredo and
                  Rosa M. M. Costa},
  editor       = {F{\'{a}}bio Gomes Rocha and
                  Igor Vasconcelos and
                  Rodrigo Pereira dos Santos and
                  Davi Viana and
                  Scheila de Avila e Silva},
  title        = {A Case Study of Process Mining in Auditing},
  booktitle    = {Proceedings of the {XV} Brazilian Symposium on Information Systems,
                  {SBSI} 2019, Aracaju, Brazil, May 20-24, 2019},
  pages        = {32:1--32:8},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3330204.3330241},
  doi          = {10.1145/3330204.3330241},
  timestamp    = {Wed, 19 May 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/sbsi/BarbozaSRC19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/wecwis/GandelmanCS19,
  author       = {Ricardo Tulio Gandelman and
                  Claudia Cappelli and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {J{\"{o}}rg Becker and
                  Dmitry A. Novikov},
  title        = {Assessing {IT} Business Value using Catalogues},
  booktitle    = {21st {IEEE} Conference on Business Informatics, {CBI} 2019, Moscow,
                  Russia, July 15-17, 2019, Volume 1 - Research Papers},
  pages        = {221--230},
  publisher    = {{IEEE}},
  year         = {2019},
  url          = {https://doi.org/10.1109/CBI.2019.00032},
  doi          = {10.1109/CBI.2019.00032},
  timestamp    = {Tue, 22 Sep 2020 13:03:11 +0200},
  biburl       = {https://dblp.org/rec/conf/wecwis/GandelmanCS19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/www/TeixeiraSSBCVLB19,
  author       = {Bianca Rodrigues Teixeira and
                  Daniel Schwabe and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Bai{\~{a}}o and
                  Maria Luiza Machado Campos and
                  Let{\'{\i}}cia Dias Verona and
                  Carlos Laufer and
                  Simone D. J. Barbosa and
                  S{\'{e}}rgio Lifschitz and
                  Rosa M. M. Costa},
  editor       = {Sihem Amer{-}Yahia and
                  Mohammad Mahdian and
                  Ashish Goel and
                  Geert{-}Jan Houben and
                  Kristina Lerman and
                  Julian J. McAuley and
                  Ricardo Baeza{-}Yates and
                  Leila Zia},
  title        = {Privacy and Transparency within the 4IR: Two faces of the same coin},
  booktitle    = {Companion of The 2019 World Wide Web Conference, {WWW} 2019, San Francisco,
                  CA, USA, May 13-17, 2019},
  pages        = {581--593},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3308560.3317592},
  doi          = {10.1145/3308560.3317592},
  timestamp    = {Wed, 29 Jan 2025 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/www/TeixeiraSSBCVLB19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/tsmc/NunesSWR18,
  author       = {Vanessa Tavares Nunes and
                  Fl{\'{a}}via Maria Santoro and
                  Cl{\'{a}}udia Maria Lima Werner and
                  C{\'{e}}lia Ghedini Ralha},
  title        = {Real-Time Process Adaptation: {A} Context-Aware Replanning Approach},
  journal      = {{IEEE} Trans. Syst. Man Cybern. Syst.},
  volume       = {48},
  number       = {1},
  pages        = {99--118},
  year         = {2018},
  url          = {https://doi.org/10.1109/TSMC.2016.2591538},
  doi          = {10.1109/TSMC.2016.2591538},
  timestamp    = {Wed, 20 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tsmc/NunesSWR18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/amcis/TeixeiraSB18,
  author       = {Bianca Rodrigues Teixeira and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Bai{\~{a}}o},
  title        = {MyMemory: an ontology for privacy protection in external digital memories},
  booktitle    = {24th Americas Conference on Information Systems, {AMCIS} 2018, New
                  Orleans, LA, USA, August 16-18, 2018},
  publisher    = {Association for Information Systems},
  year         = {2018},
  url          = {https://aisel.aisnet.org/amcis2018/Philosophy/Presentations/2},
  timestamp    = {Fri, 04 Mar 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/amcis/TeixeiraSB18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ontobras/BarbozaBS18,
  author       = {Tatiana Barboza and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Joel Luis Carbonera and
                  Giancarlo Guizzardi},
  title        = {Aplica{\c{c}}{\~{a}}o da Teoria de M{\'{u}}ltiplos N{\'{\i}}veis
                  para a Modelagem de Processos Intensivos em Conhecimento(Applying
                  Multi Level Theory for Modeling Knowledge-intensive Processes)},
  booktitle    = {Proceedings of the {XI} Seminar on Ontology Research in Brazil and
                  {II} Doctoral and Masters Consortium on Ontologies, S{\~{a}}o Paulo,
                  Brazil, October 1st-3rd, 2018},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2228},
  pages        = {68--79},
  publisher    = {CEUR-WS.org},
  year         = {2018},
  url          = {https://ceur-ws.org/Vol-2228/paper3.pdf},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/ontobras/BarbozaBS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/otm/BarbozaRBSGRY18,
  author       = {Tatiana Barboza and
                  Pedro H. Piccoli Richetti and
                  Fernanda Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro and
                  Jo{\~{a}}o Carlos de A. R. Gon{\c{c}}alves and
                  Kate Revoredo and
                  Anton Yeshchenko},
  editor       = {Herv{\'{e}} Panetto and
                  Christophe Debruyne and
                  Henderik A. Proper and
                  Claudio Agostino Ardagna and
                  Dumitru Roman and
                  Robert Meersman},
  title        = {Speech Acts Featuring Decisions in Knowledge-Intensive Processes},
  booktitle    = {On the Move to Meaningful Internet Systems. {OTM} 2018 Conferences
                  - Confederated International Conferences: CoopIS, C{\&}TC, and
                  {ODBASE} 2018, Valletta, Malta, October 22-26, 2018, Proceedings,
                  Part {II}},
  series       = {Lecture Notes in Computer Science},
  volume       = {11230},
  pages        = {222--237},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-030-02671-4\_13},
  doi          = {10.1007/978-3-030-02671-4\_13},
  timestamp    = {Fri, 04 Mar 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/otm/BarbozaRBSGRY18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/otm/YeshchenkoDRMS18,
  author       = {Anton Yeshchenko and
                  Fernando Durier and
                  Kate Revoredo and
                  Jan Mendling and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Herv{\'{e}} Panetto and
                  Christophe Debruyne and
                  Henderik A. Proper and
                  Claudio Agostino Ardagna and
                  Dumitru Roman and
                  Robert Meersman},
  title        = {Context-Aware Predictive Process Monitoring: The Impact of News Sentiment},
  booktitle    = {On the Move to Meaningful Internet Systems. {OTM} 2018 Conferences
                  - Confederated International Conferences: CoopIS, C{\&}TC, and
                  {ODBASE} 2018, Valletta, Malta, October 22-26, 2018, Proceedings,
                  Part {I}},
  series       = {Lecture Notes in Computer Science},
  volume       = {11229},
  pages        = {586--603},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-030-02610-3\_33},
  doi          = {10.1007/978-3-030-02610-3\_33},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/otm/YeshchenkoDRMS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/BarbozaSB18,
  author       = {Tatiana Barboza and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Bai{\~{a}}o},
  editor       = {Clodis Boscarioli and
                  Carlos Alberto Costa and
                  Scheila de Avila e Silva and
                  Daniel Luis Notari},
  title        = {Automatic Validation of Knowledge-intensive Process Models through
                  Alloy},
  booktitle    = {Proceedings of the {XIV} Brazilian Symposium on Information Systems,
                  {SBSI} 2018, Caxias do Sul, Brazil, June 04-08, 2018},
  pages        = {57:1--57:8},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3229345.3229405},
  doi          = {10.1145/3229345.3229405},
  timestamp    = {Fri, 04 Mar 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sbsi/BarbozaSB18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@incollection{DBLP:books/sp/18/CerejaSGM18,
  author       = {Jos{\'{e}} Ricardo Cereja and
                  Fl{\'{a}}via Maria Santoro and
                  Elena Gorbacheva and
                  Martin Matzner},
  editor       = {Jan vom Brocke and
                  Jan Mendling},
  title        = {Application of the Design Thinking Approach to Process Redesign at
                  an Insurance Company in Brazil},
  booktitle    = {Business Process Management Cases, Digital Innovation and Business
                  Transformation in Practice},
  series       = {Management for Professionals},
  pages        = {205--233},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-58307-5\_12},
  doi          = {10.1007/978-3-319-58307-5\_12},
  timestamp    = {Wed, 12 Sep 2018 16:46:17 +0200},
  biburl       = {https://dblp.org/rec/books/sp/18/CerejaSGM18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijbpim/MedeirosSSCLBJ17,
  author       = {Ana Luisa Medeiros and
                  Henrique Prado Sousa and
                  Fl{\'{a}}via Maria Santoro and
                  Claudia Cappelli and
                  Julio C{\'{e}}sar Sampaio do Prado Leite and
                  Tha{\'{\i}}s Vasconcelos Batista and
                  H{\'{e}}rcules S. S. Jos{\'{e}}},
  title        = {Evolving Oryx into an aspect-oriented business process modelling tool},
  journal      = {Int. J. Bus. Process. Integr. Manag.},
  volume       = {8},
  number       = {4},
  pages        = {223--242},
  year         = {2017},
  url          = {https://doi.org/10.1504/IJBPIM.2017.10009722},
  doi          = {10.1504/IJBPIM.2017.10009722},
  timestamp    = {Wed, 10 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijbpim/MedeirosSSCLBJ17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijbpim/SouzaAS17,
  author       = {Alexandre Souza and
                  Leonardo Guerreiro Azevedo and
                  Fl{\'{a}}via Maria Santoro},
  title        = {Automating the identification of opportunities for business process
                  improvement patterns application},
  journal      = {Int. J. Bus. Process. Integr. Manag.},
  volume       = {8},
  number       = {4},
  pages        = {252--272},
  year         = {2017},
  url          = {https://doi.org/10.1504/IJBPIM.2017.10009725},
  doi          = {10.1504/IJBPIM.2017.10009725},
  timestamp    = {Sun, 17 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijbpim/SouzaAS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijwet/GouveaSC17,
  author       = {Maria Teresa A. Gouv{\^{e}}a and
                  Fl{\'{a}}via Maria Santoro and
                  Claudia Cappelli},
  title        = {Digital group storytelling in knowledge management: lessons learned
                  in online tutoring},
  journal      = {Int. J. Web Eng. Technol.},
  volume       = {12},
  number       = {4},
  pages        = {351--372},
  year         = {2017},
  url          = {https://doi.org/10.1504/IJWET.2017.089697},
  doi          = {10.1504/IJWET.2017.089697},
  timestamp    = {Thu, 15 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijwet/GouveaSC17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/amcis/RodriguesBSC17,
  author       = {Jaqueline Rodrigues and
                  Fernanda Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro and
                  Claudia Cappelli},
  title        = {Cyberspace: Towards an Ontology of the External Digital Contemporary
                  Memory},
  booktitle    = {23rd Americas Conference on Information Systems, {AMCIS} 2017, Boston,
                  MA, USA, August 10-12, 2017},
  publisher    = {Association for Information Systems},
  year         = {2017},
  url          = {http://aisel.aisnet.org/amcis2017/PhilosophyIS/Presentations/6},
  timestamp    = {Fri, 04 Mar 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/amcis/RodriguesBSC17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/amcis/Santoro17,
  author       = {Fl{\'{a}}via Maria Santoro},
  title        = {Information Technology in the Internet Era: Critical Theory Perspective},
  booktitle    = {23rd Americas Conference on Information Systems, {AMCIS} 2017, Boston,
                  MA, USA, August 10-12, 2017},
  publisher    = {Association for Information Systems},
  year         = {2017},
  url          = {http://aisel.aisnet.org/amcis2017/PhilosophyIS/Presentations/5},
  timestamp    = {Tue, 23 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/amcis/Santoro17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/bpm/BalaRGBMS17,
  author       = {Saimir Bala and
                  Kate Revoredo and
                  Jo{\~{a}}o Carlos de A. R. Gon{\c{c}}alves and
                  Fernanda Bai{\~{a}}o and
                  Jan Mendling and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Josep Carmona and
                  Gregor Engels and
                  Akhil Kumar},
  title        = {Uncovering the Hidden Co-evolution in the Work History of Software
                  Projects},
  booktitle    = {Business Process Management - 15th International Conference, {BPM}
                  2017, Barcelona, Spain, September 10-15, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10445},
  pages        = {164--180},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-65000-5\_10},
  doi          = {10.1007/978-3-319-65000-5\_10},
  timestamp    = {Fri, 04 Mar 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/bpm/BalaRGBMS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/bpm/RichettiGBS17,
  author       = {Pedro H. Piccoli Richetti and
                  Jo{\~{a}}o Carlos de A. R. Gon{\c{c}}alves and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Josep Carmona and
                  Gregor Engels and
                  Akhil Kumar},
  title        = {Analysis of Knowledge-Intensive Processes Focused on the Communication
                  Perspective},
  booktitle    = {Business Process Management - 15th International Conference, {BPM}
                  2017, Barcelona, Spain, September 10-15, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10445},
  pages        = {269--285},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-65000-5\_16},
  doi          = {10.1007/978-3-319-65000-5\_16},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/bpm/RichettiGBS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/bpm/SantoroB17,
  author       = {Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o},
  editor       = {Ernest Teniente and
                  Matthias Weidlich},
  title        = {Knowledge-intensive Process: {A} Research Framework},
  booktitle    = {Business Process Management Workshops - {BPM} 2017 International Workshops,
                  Barcelona, Spain, September 10-11, 2017, Revised Papers},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {308},
  pages        = {460--468},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-74030-0\_36},
  doi          = {10.1007/978-3-319-74030-0\_36},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/bpm/SantoroB17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/bpm/CamposRBS17,
  author       = {J{\'{u}}lio Gon{\c{c}}alves Campos and
                  Pedro H. Piccoli Richetti and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Ernest Teniente and
                  Matthias Weidlich},
  title        = {Discovering Business Rules in Knowledge-Intensive Processes Through
                  Decision Mining: An Experimental Study},
  booktitle    = {Business Process Management Workshops - {BPM} 2017 International Workshops,
                  Barcelona, Spain, September 10-11, 2017, Revised Papers},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {308},
  pages        = {556--567},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-74030-0\_44},
  doi          = {10.1007/978-3-319-74030-0\_44},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/bpm/CamposRBS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/bpm/CarvalhoCS17,
  author       = {Luiz Paulo Carvalho and
                  Claudia Cappelli and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Ernest Teniente and
                  Matthias Weidlich},
  title        = {{AO-BPM} 2.0: Aspect Oriented Business Process Modeling},
  booktitle    = {Business Process Management Workshops - {BPM} 2017 International Workshops,
                  Barcelona, Spain, September 10-11, 2017, Revised Papers},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {308},
  pages        = {719--731},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-74030-0\_57},
  doi          = {10.1007/978-3-319-74030-0\_57},
  timestamp    = {Wed, 24 Jan 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/bpm/CarvalhoCS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/context/POS17,
  author       = {Jorge E. Giraldo P. and
                  Demetrio Arturo Ovalle and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Patrick Br{\'{e}}zillon and
                  Roy M. Turner and
                  Carlo Penco},
  title        = {Constraint-Based Context Model for Business Process Integration in
                  a Higher Education Domain},
  booktitle    = {Modeling and Using Context - 10th International and Interdisciplinary
                  Conference, {CONTEXT} 2017, Paris, France, June 20-23, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10257},
  pages        = {165--174},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-57837-8\_13},
  doi          = {10.1007/978-3-319-57837-8\_13},
  timestamp    = {Tue, 14 May 2019 10:00:50 +0200},
  biburl       = {https://dblp.org/rec/conf/context/POS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/context/GoncalvesBS17,
  author       = {Jo{\~{a}}o Carlos de A. R. Gon{\c{c}}alves and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Patrick Br{\'{e}}zillon and
                  Roy M. Turner and
                  Carlo Penco},
  title        = {The Role of Context Within the Interactions of Knowledge Intensive
                  Processes},
  booktitle    = {Modeling and Using Context - 10th International and Interdisciplinary
                  Conference, {CONTEXT} 2017, Paris, France, June 20-23, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10257},
  pages        = {471--483},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-57837-8\_39},
  doi          = {10.1007/978-3-319-57837-8\_39},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/context/GoncalvesBS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hci/CunhaCS17,
  author       = {Lilian Mendes Cunha and
                  Claudia Cappelli and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Sakae Yamamoto},
  title        = {Semiotic Engineering to Define a Declarative Citizen Language},
  booktitle    = {Human Interface and the Management of Information: Supporting Learning,
                  Decision-Making and Collaboration - 19th International Conference,
                  {HCI} International 2017, Vancouver, BC, Canada, July 9-14, 2017,
                  Proceedings, Part {II}},
  series       = {Lecture Notes in Computer Science},
  volume       = {10274},
  pages        = {503--515},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-58524-6\_40},
  doi          = {10.1007/978-3-319-58524-6\_40},
  timestamp    = {Tue, 14 May 2019 10:00:43 +0200},
  biburl       = {https://dblp.org/rec/conf/hci/CunhaCS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ontobras/BarbozaBS17,
  author       = {Tatiana Barboza and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Mara Abel and
                  Sandro Rama Fiorini and
                  Christiano Pessanha},
  title        = {Applying Multi-Level Typing to Model Knowledge-Intensive Processes},
  booktitle    = {Proceedings of the {IX} Seminar on Ontology Research in Brazil and
                  {I} Doctoral and Masters Consortium on Ontologies, Bras{\'{\i}}lia,
                  Brazil, August 28th-30th, 2017},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {1908},
  pages        = {173--178},
  publisher    = {CEUR-WS.org},
  year         = {2017},
  url          = {https://ceur-ws.org/Vol-1908/paper18.pdf},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/ontobras/BarbozaBS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbqs/AnastassiuSS17,
  author       = {Monica Anastassiu and
                  Gleison Santos and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Andreia Malucelli and
                  Sheila S. Reinehr},
  title        = {Mudan{\c{c}}a Organizacional Dirigida a Melhoria de Processos de Software:
                  Um Mapeamento Sistem{\'{a}}tico},
  booktitle    = {Proceedings of the 16th Brazilian Symposium on Software Quality, {SBQS}
                  2017, Rio de Janeiro, RJ, Brazil, August 28-30, 2017},
  pages        = {134--148},
  publisher    = {{SBC}},
  year         = {2017},
  url          = {https://doi.org/10.5753/sbqs.2017.15097},
  doi          = {10.5753/SBQS.2017.15097},
  timestamp    = {Tue, 29 Mar 2022 16:13:21 +0200},
  biburl       = {https://dblp.org/rec/conf/sbqs/AnastassiuSS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/semweb/TeixeiraS17,
  author       = {Bianca Rodrigues Teixeira and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Pinelopi Troullinou and
                  Ilaria Tiddi and
                  Mathieu d'Aquin},
  title        = {Memory and Privacy in The Entire History of You},
  booktitle    = {Proceedings of the Re-coding Black Mirror 2017 Workshop co-located
                  with 16th International Semantic Web Conference {(ISWC} 2017), Vienna,
                  Austria, October 22, 2017},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {1939},
  publisher    = {CEUR-WS.org},
  year         = {2017},
  url          = {https://ceur-ws.org/Vol-1939/paper1.pdf},
  timestamp    = {Fri, 10 Mar 2023 16:23:04 +0100},
  biburl       = {https://dblp.org/rec/conf/semweb/TeixeiraS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bise/AalstRS16,
  author       = {Wil M. P. van der Aalst and
                  Marcello La Rosa and
                  Fl{\'{a}}via Maria Santoro},
  title        = {Business Process Management - Don't Forget to Improve the Process!},
  journal      = {Bus. Inf. Syst. Eng.},
  volume       = {58},
  number       = {1},
  pages        = {1--6},
  year         = {2016},
  url          = {https://doi.org/10.1007/s12599-015-0409-x},
  doi          = {10.1007/S12599-015-0409-X},
  timestamp    = {Fri, 06 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/bise/AalstRS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/LeiteSCBS16,
  author       = {Julio C{\'{e}}sar Sampaio do Prado Leite and
                  Fl{\'{a}}via Maria Santoro and
                  Claudia Cappelli and
                  Tha{\'{\i}}s Vasconcelos Batista and
                  Fabiana Jack Nogueira Santos},
  title        = {Ownership relevance in aspect-oriented business process models},
  journal      = {Bus. Process. Manag. J.},
  volume       = {22},
  number       = {3},
  pages        = {566--593},
  year         = {2016},
  url          = {https://doi.org/10.1108/BPMJ-01-2015-0006},
  doi          = {10.1108/BPMJ-01-2015-0006},
  timestamp    = {Wed, 10 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/bpmj/LeiteSCBS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/AnastassiuSRR16,
  author       = {Monica Anastassiu and
                  Fl{\'{a}}via Maria Santoro and
                  Jan Recker and
                  Michael Rosemann},
  title        = {The quest for organizational flexibility: Driving changes in business
                  processes through the identification of relevant context},
  journal      = {Bus. Process. Manag. J.},
  volume       = {22},
  number       = {4},
  pages        = {763--790},
  year         = {2016},
  url          = {https://doi.org/10.1108/BPMJ-01-2015-0007},
  doi          = {10.1108/BPMJ-01-2015-0007},
  timestamp    = {Mon, 26 Oct 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/bpmj/AnastassiuSRR16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/bpm/JoseGCS16,
  author       = {H{\'{e}}rcules S. S. Jos{\'{e}} and
                  Filipe Esteves Gon{\c{c}}alves and
                  Claudia Cappelli and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Marlon Dumas and
                  Marcelo Fantinato},
  title        = {Providing Semantics to Implement Aspects in {BPM}},
  booktitle    = {Business Process Management Workshops - {BPM} 2016 International Workshops,
                  Rio de Janeiro, Brazil, September 19, 2016, Revised Papers},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {281},
  pages        = {264--276},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-58457-7\_20},
  doi          = {10.1007/978-3-319-58457-7\_20},
  timestamp    = {Sat, 31 May 2025 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/bpm/JoseGCS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egovis/CarvalhoSC16,
  author       = {Luiz Paulo Carvalho and
                  Fl{\'{a}}via Maria Santoro and
                  Claudia Cappelli},
  editor       = {Andrea Ko and
                  Enrico Francesconi},
  title        = {Using a Citizen Language in Public Process Models: The Case Study
                  of a Brazilian University},
  booktitle    = {Electronic Government and the Information Systems Perspective - 5th
                  International Conference, {EGOVIS} 2016, Porto, Portugal, September
                  5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9831},
  pages        = {123--134},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44159-7\_9},
  doi          = {10.1007/978-3-319-44159-7\_9},
  timestamp    = {Mon, 03 Feb 2020 15:57:45 +0100},
  biburl       = {https://dblp.org/rec/conf/egovis/CarvalhoSC16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/kmo/GouveaSCP16,
  author       = {Maria Teresa A. Gouv{\^{e}}a and
                  Fl{\'{a}}via Maria Santoro and
                  Claudia Cappelli and
                  Mariano Gomes Pimentel},
  editor       = {Lorna Uden and
                  I{-}Hsien Ting and
                  Manuel Santos{-}Trigo},
  title        = {Knowledge Management in Distance Education: an Exploratory Case Study
                  with Group Storytelling Approach},
  booktitle    = {Proceedings of the The 11th International Knowledge Management in
                  Organizations Conference on The changing face of Knowledge Management
                  Impacting Society, {KMO} 2016, Hagen, Germany, July 25-28, 2016},
  pages        = {38},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2925995.2926000},
  doi          = {10.1145/2925995.2926000},
  timestamp    = {Tue, 06 Nov 2018 16:58:58 +0100},
  biburl       = {https://dblp.org/rec/conf/kmo/GouveaSCP16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/GouveaSCP16,
  author       = {Maria Teresa A. Gouv{\^{e}}a and
                  Fl{\'{a}}via Maria Santoro and
                  Claudia Cappelli and
                  Mariano Gomes Pimentel},
  editor       = {Frank Siqueira and
                  Patricia Vilain and
                  Claudia Cappelli and
                  Raul Sidnei Wazlawick},
  title        = {Externaliza{\c{c}}{\~{a}}o do conhecimento atrav{\'{e}}s de Group
                  Storytelling: um estudo de caso em tutoria online [Externalization
                  of knowledge through Group Storytelling: a case study in online tutoring]},
  booktitle    = {Proceedings of the {XII} Brazilian Symposium on Information Systems
                  on Brazilian Symposium on Information Systems: Information Systems
                  in the Cloud Computing Era, {SBSI} 2016, Florian{\'{o}}polis,
                  Brazil, May 17-20, 2016},
  pages        = {68--75},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.5753/sbsi.2016.5947},
  doi          = {10.5753/SBSI.2016.5947},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/sbsi/GouveaSCP16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cii/CarvalhoSR15,
  author       = {Juliana do Esp{\'{\i}}rito Santo Carvalho and
                  Fl{\'{a}}via Maria Santoro and
                  Kate Revoredo},
  title        = {A method to infer the need to update situations in business process
                  adaptation},
  journal      = {Comput. Ind.},
  volume       = {71},
  pages        = {128--143},
  year         = {2015},
  url          = {https://doi.org/10.1016/j.compind.2015.03.014},
  doi          = {10.1016/J.COMPIND.2015.03.014},
  timestamp    = {Tue, 18 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cii/CarvalhoSR15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isys/RochaPDS15,
  author       = {Edmilson Barcelos Rocha and
                  Mariano Gomes Pimentel and
                  Morganna Carmem Diniz and
                  Fl{\'{a}}via Maria Santoro},
  title        = {Design Science Research para o Desenvolvimento de um Modelo da Participa{\c{c}}{\~{a}}o
                  em Bate-papo},
  journal      = {Braz. J. Inf. Syst.},
  volume       = {8},
  number       = {1},
  pages        = {18--41},
  year         = {2015},
  url          = {https://doi.org/10.5753/isys.2015.278},
  doi          = {10.5753/ISYS.2015.278},
  timestamp    = {Mon, 26 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/isys/RochaPDS15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/sosym/FrancaNCSBP15,
  author       = {Juliana Baptista dos Santos Fran{\c{c}}a and
                  Joanne Manh{\~{a}}es Netto and
                  Juliana do E. Santo Carvalho and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Mariano Gomes Pimentel},
  title        = {{KIPO:} the knowledge-intensive process ontology},
  journal      = {Softw. Syst. Model.},
  volume       = {14},
  number       = {3},
  pages        = {1127--1157},
  year         = {2015},
  url          = {https://doi.org/10.1007/s10270-014-0397-1},
  doi          = {10.1007/S10270-014-0397-1},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/sosym/FrancaNCSBP15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/bpm/GoncalvesBSR15,
  author       = {Jo{\~{a}}o Carlos de A. R. Gon{\c{c}}alves and
                  Fernanda Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro and
                  Kate Revoredo},
  editor       = {Manfred Reichert and
                  Hajo A. Reijers},
  title        = {Discovering Intentions and Desires Within Knowledge Intensive Processes},
  booktitle    = {Business Process Management Workshops - {BPM} 2015, 13th International
                  Workshops, Innsbruck, Austria, August 31 - September 3, 2015, Revised
                  Papers},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {256},
  pages        = {273--285},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-42887-1\_22},
  doi          = {10.1007/978-3-319-42887-1\_22},
  timestamp    = {Sun, 19 Jan 2025 13:15:27 +0100},
  biburl       = {https://dblp.org/rec/conf/bpm/GoncalvesBSR15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/bpm/NunesSWR15,
  author       = {Vanessa Tavares Nunes and
                  Fl{\'{a}}via Maria Santoro and
                  Cl{\'{a}}udia Maria Lima Werner and
                  C{\'{e}}lia Ghedini Ralha},
  editor       = {Manfred Reichert and
                  Hajo A. Reijers},
  title        = {Context and Planning for Dynamic Adaptation in {PAIS}},
  booktitle    = {Business Process Management Workshops - {BPM} 2015, 13th International
                  Workshops, Innsbruck, Austria, August 31 - September 3, 2015, Revised
                  Papers},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {256},
  pages        = {471--483},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-42887-1\_38},
  doi          = {10.1007/978-3-319-42887-1\_38},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/bpm/NunesSWR15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/criwg/MouraSB15,
  author       = {Ednilson Veloso Moura and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o},
  editor       = {Nelson Baloian and
                  Yervant Zorian and
                  Perouz Taslakian and
                  Samvel K. Shoukourian},
  title        = {XCuteKIP: Support for Knowledge Intensive Process Activities},
  booktitle    = {Collaboration and Technology - 21st International Conference, {CRIWG}
                  2015, Yerevan, Armenia, September 22-25, 2015, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9334},
  pages        = {164--180},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22747-4\_13},
  doi          = {10.1007/978-3-319-22747-4\_13},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/criwg/MouraSB15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/RodriguesSBN15,
  author       = {Daya Lages Rodrigues and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Joanne Manh{\~{a}}es Netto},
  editor       = {Giancarlo Fortino and
                  Weiming Shen and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Junzhou Luo and
                  Wenfeng Li and
                  Sergio F. Ochoa and
                  Marie{-}H{\'{e}}l{\`{e}}ne Abel and
                  Antonio Guerrieri and
                  Milton Pires Ramos},
  title        = {Towards a context-based representation of the dynamicity perspective
                  in knowledge-intensive processes},
  booktitle    = {19th {IEEE} International Conference on Computer Supported Cooperative
                  Work in Design, {CSCWD} 2015, Calabria, Italy, May 6-8, 2015},
  pages        = {165--170},
  publisher    = {{IEEE}},
  year         = {2015},
  url          = {https://doi.org/10.1109/CSCWD.2015.7230952},
  doi          = {10.1109/CSCWD.2015.7230952},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscwd/RodriguesSBN15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hci/PCS15,
  author       = {Jorge E. Giraldo P. and
                  Demetrio Arturo Ovalle Carranza and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Fiona Fui{-}Hoon Nah and
                  Chuan{-}Hoo Tan},
  title        = {Developing a Context Model of Process Variants for Business Process
                  Integration},
  booktitle    = {{HCI} in Business - Second International Conference, {HCIB} 2015,
                  Held as Part of {HCI} International 2015, Los Angeles, CA, USA, August
                  2-7, 2015, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9191},
  pages        = {458--468},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-20895-4\_42},
  doi          = {10.1007/978-3-319-20895-4\_42},
  timestamp    = {Mon, 03 Mar 2025 21:05:53 +0100},
  biburl       = {https://dblp.org/rec/conf/hci/PCS15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/kmo/ConfortRBS15,
  author       = {Valdemar T. F. Confort and
                  Kate Revoredo and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Lorna Uden and
                  Marjan Hericko and
                  I{-}Hsien Ting},
  title        = {Learning Ontology from Text: {A} Storytelling Exploratory Case Study},
  booktitle    = {Knowledge Management in Organizations - 10th International Conference,
                  {KMO} 2015, Maribor, Slovenia, August 24-28, 2015, Proceedings},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {224},
  pages        = {477--491},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-21009-4\_37},
  doi          = {10.1007/978-3-319-21009-4\_37},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/kmo/ConfortRBS15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/ConfortRBS15,
  author       = {Valdemar T. F. Confort and
                  Kate Cerqueira Revoredo and
                  Fernanda Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Sean W. M. Siqueira and
                  S{\'{e}}rgio T. Carvalho},
  title        = {Extra{\c{c}}{\~{a}}o de Ontologias a partir de Hist{\'{o}}rias:
                  um estudo explorat{\'{o}}rio em storytelling [Ontology Extraction
                  from Stories: an exploratory study in storytelling]},
  booktitle    = {Proceedings of the annual conference on Brazilian Symposium on Information
                  Systems, Information Systems: {A} Computer Socio-Technical Perspective,
                  {SBSI} 2015, Goi{\^{a}}nia, Brazil, May 26-29, 2015},
  pages        = {243--250},
  publisher    = {{ACM}},
  year         = {2015},
  url          = {https://doi.org/10.5753/sbsi.2015.5823},
  doi          = {10.5753/SBSI.2015.5823},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/sbsi/ConfortRBS15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/ConfortS15,
  author       = {Valdemar T. F. Confort and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Sean W. M. Siqueira and
                  S{\'{e}}rgio T. Carvalho},
  title        = {Major Issues in Business Process Management: Key Concerns presented
                  in Academy from a Brazilian Perspective},
  booktitle    = {Proceedings of the annual conference on Brazilian Symposium on Information
                  Systems, Information Systems: {A} Computer Socio-Technical Perspective,
                  {SBSI} 2015, Goi{\^{a}}nia, Brazil, May 26-29, 2015},
  pages        = {725--732},
  publisher    = {{ACM}},
  year         = {2015},
  url          = {https://doi.org/10.5753/sbsi.2015.5881},
  doi          = {10.5753/SBSI.2015.5881},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/sbsi/ConfortS15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/BrandaoSA15,
  author       = {Bruna Christina P. Brandao and
                  Fl{\'{a}}via Maria Santoro and
                  Leonardo Guerreiro Azevedo},
  editor       = {Sean W. M. Siqueira and
                  S{\'{e}}rgio T. Carvalho},
  title        = {Towards Aspects Identification in Business Process Through Process
                  Mining},
  booktitle    = {Proceedings of the annual conference on Brazilian Symposium on Information
                  Systems, Information Systems: {A} Computer Socio-Technical Perspective,
                  {SBSI} 2015, Goi{\^{a}}nia, Brazil, May 26-29, 2015},
  pages        = {741--748},
  publisher    = {{ACM}},
  year         = {2015},
  url          = {https://doi.org/10.5753/sbsi.2015.5883},
  doi          = {10.5753/SBSI.2015.5883},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/sbsi/BrandaoSA15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/NascimentoSC15,
  author       = {Anderson S. do Nascimento and
                  Fl{\'{a}}via Maria Santoro and
                  Jos{\'{e}} Ricardo Cereja},
  editor       = {Sean W. M. Siqueira and
                  S{\'{e}}rgio T. Carvalho},
  title        = {Um M{\'{e}}todo Para Identificar Variabilidade em Processos Intensivos
                  em Conhecimento {[A} Method to Identify Variability in Knowledge Intensive
                  Processes]},
  booktitle    = {Proceedings of the annual conference on Brazilian Symposium on Information
                  Systems, Information Systems: {A} Computer Socio-Technical Perspective,
                  {SBSI} 2015, Goi{\^{a}}nia, Brazil, May 26-29, 2015},
  pages        = {749--756},
  publisher    = {{ACM}},
  year         = {2015},
  url          = {https://doi.org/10.5753/sbsi.2015.5884},
  doi          = {10.5753/SBSI.2015.5884},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/sbsi/NascimentoSC15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/seke/TrinkenreichSCS15,
  author       = {Bianca Trinkenreich and
                  Gleison Santos and
                  Valdemar T. F. Confort and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Haiping Xu},
  title        = {Toward using Business Process Intelligence to Support Incident Management
                  Metrics Selection and Service Improvement},
  booktitle    = {The 27th International Conference on Software Engineering and Knowledge
                  Engineering, {SEKE} 2015, Wyndham Pittsburgh University Center, Pittsburgh,
                  PA, USA, July 6-8, 2015},
  pages        = {522--527},
  publisher    = {{KSI} Research Inc. and Knowledge Systems Institute Graduate School},
  year         = {2015},
  url          = {https://doi.org/10.18293/SEKE2015-110},
  doi          = {10.18293/SEKE2015-110},
  timestamp    = {Wed, 03 Feb 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/seke/TrinkenreichSCS15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/ZhuRZS14,
  author       = {Xinwei Zhu and
                  Jan Recker and
                  Guobin Zhu and
                  Fl{\'{a}}via Maria Santoro},
  title        = {Exploring location-dependency in process modeling},
  journal      = {Bus. Process. Manag. J.},
  volume       = {20},
  number       = {6},
  pages        = {794--815},
  year         = {2014},
  url          = {https://doi.org/10.1108/BPMJ-06-2013-0066},
  doi          = {10.1108/BPMJ-06-2013-0066},
  timestamp    = {Thu, 18 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/bpmj/ZhuRZS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cii/MattosSRN14,
  author       = {Talita da Cunha Mattos and
                  Fl{\'{a}}via Maria Santoro and
                  Kate Revoredo and
                  Vanessa Tavares Nunes},
  title        = {A formal representation for context-aware business processes},
  journal      = {Comput. Ind.},
  volume       = {65},
  number       = {8},
  pages        = {1193--1214},
  year         = {2014},
  url          = {https://doi.org/10.1016/j.compind.2014.07.005},
  doi          = {10.1016/J.COMPIND.2014.07.005},
  timestamp    = {Tue, 18 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cii/MattosSRN14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isys/AzevedoDBS14,
  author       = {Leonardo Guerreiro Azevedo and
                  Tha{\'{\i}}ssa Diirr and
                  Fernanda Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro},
  title        = {A Business Model for Managing {SOA} Initiatives},
  journal      = {Braz. J. Inf. Syst.},
  volume       = {7},
  number       = {1},
  pages        = {4--33},
  year         = {2014},
  url          = {https://doi.org/10.5753/isys.2014.238},
  doi          = {10.5753/ISYS.2014.238},
  timestamp    = {Wed, 28 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/isys/AzevedoDBS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/bpm/RichettiBS14,
  author       = {Pedro H. Piccoli Richetti and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Shazia Sadiq and
                  Pnina Soffer and
                  Hagen V{\"{o}}lzer},
  title        = {Declarative Process Mining: Reducing Discovered Models Complexity
                  by Pre-Processing Event Logs},
  booktitle    = {Business Process Management - 12th International Conference, {BPM}
                  2014, Haifa, Israel, September 7-11, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8659},
  pages        = {400--407},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-319-10172-9\_28},
  doi          = {10.1007/978-3-319-10172-9\_28},
  timestamp    = {Mon, 27 Jan 2025 20:03:37 +0100},
  biburl       = {https://dblp.org/rec/conf/bpm/RichettiBS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/edoc/SantosSC14,
  author       = {Fabiana Jack Nogueira Santos and
                  Fl{\'{a}}via Maria Santoro and
                  Claudia Cappelli},
  editor       = {Georg Grossmann and
                  Sylvain Hall{\'{e}} and
                  Dimka Karastoyanova and
                  Manfred Reichert and
                  Stefanie Rinderle{-}Ma},
  title        = {Addressing Crosscutting Concerns in Enterprise Architecture},
  booktitle    = {18th {IEEE} International Enterprise Distributed Object Computing
                  Conference Workshops and Demonstrations, {EDOC} Workshops 2014, Ulm,
                  Germany, September 1-2, 2014},
  pages        = {254--263},
  publisher    = {{IEEE} Computer Society},
  year         = {2014},
  url          = {https://doi.org/10.1109/EDOCW.2014.45},
  doi          = {10.1109/EDOCW.2014.45},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/edoc/SantosSC14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/DiirrAS14,
  author       = {Tha{\'{\i}}ssa Diirr and
                  Leonardo Guerreiro Azevedo and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Bruno Bogaz Zarpel{\~{a}}o},
  title        = {{SOA} Governance from an Enterprise Architecture Viewpoint},
  booktitle    = {Proceedings of the 10th Brazilian Symposium on Information Systems,
                  {SBSI} 2014, Londrina, Brazil, May 27-30, 2014},
  pages        = {494--505},
  year         = {2014},
  url          = {https://doi.org/10.5753/sbsi.2014.6139},
  doi          = {10.5753/SBSI.2014.6139},
  timestamp    = {Thu, 15 Feb 2024 13:27:26 +0100},
  biburl       = {https://dblp.org/rec/conf/sbsi/DiirrAS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/FariaAS14,
  author       = {Fl{\'{a}}vio Faria and
                  Leonardo Guerreiro Azevedo and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Bruno Bogaz Zarpel{\~{a}}o},
  title        = {Gera{\c{c}}{\~{a}}o de Aplica{\c{c}}{\~{o}}es Situacionais a partir
                  de Modelos de Processos de Neg{\'{o}}cio},
  booktitle    = {Proceedings of the 10th Brazilian Symposium on Information Systems,
                  {SBSI} 2014, Londrina, Brazil, May 27-30, 2014},
  pages        = {578--583},
  year         = {2014},
  url          = {https://doi.org/10.5753/sbsi.2014.6146},
  doi          = {10.5753/SBSI.2014.6146},
  timestamp    = {Fri, 28 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sbsi/FariaAS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/criwg/2014,
  editor       = {Nelson Baloian and
                  Frada Burstein and
                  Hiroaki Ogata and
                  Fl{\'{a}}via Maria Santoro and
                  Gustavo Zurita},
  title        = {Collaboration and Technology - 20th International Conference, {CRIWG}
                  2014, Santiago, Chile, September 7-10, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8658},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-319-10166-8},
  doi          = {10.1007/978-3-319-10166-8},
  isbn         = {978-3-319-10165-1},
  timestamp    = {Tue, 14 May 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/criwg/2014.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijids/PereiraS13,
  author       = {Andreia Carneiro Teixeira Dias Pereira and
                  Fl{\'{a}}via Maria Santoro},
  title        = {A case study on the representation of cognitive decision-making within
                  business process},
  journal      = {Int. J. Inf. Decis. Sci.},
  volume       = {5},
  number       = {3},
  pages        = {229--244},
  year         = {2013},
  url          = {https://doi.org/10.1504/IJIDS.2013.055923},
  doi          = {10.1504/IJIDS.2013.055923},
  timestamp    = {Mon, 11 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijids/PereiraS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isys/AzevedoSBDSSS13,
  author       = {Leonardo Guerreiro Azevedo and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Bai{\~{a}}o and
                  Tha{\'{\i}}ssa Diirr and
                  Alexandre Souza and
                  Jairo Francisco de Souza and
                  Henrique Prado Sousa},
  title        = {A Method for Bridging the Gap between Business Process Models and
                  Services},
  journal      = {Braz. J. Inf. Syst.},
  volume       = {6},
  pages        = {62--98},
  year         = {2013},
  url          = {https://doi.org/10.5753/isys.2013.223},
  doi          = {10.5753/ISYS.2013.223},
  timestamp    = {Thu, 29 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/isys/AzevedoSBDSSS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jnca/SoaresSB13,
  author       = {Diego Carvalho Soares and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o},
  title        = {Discovering collaborative knowledge-intensive processes through e-mail
                  mining},
  journal      = {J. Netw. Comput. Appl.},
  volume       = {36},
  number       = {6},
  pages        = {1451--1465},
  year         = {2013},
  url          = {https://doi.org/10.1016/j.jnca.2013.02.007},
  doi          = {10.1016/J.JNCA.2013.02.007},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jnca/SoaresSB13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/bpm/BastosSS13,
  author       = {Aldinei Bastos and
                  Fl{\'{a}}via Maria Santoro and
                  Sean Wolfgand Matsui Siqueira},
  editor       = {Niels Lohmann and
                  Minseok Song and
                  Petia Wohed},
  title        = {Bringing Semantics to Aspect-Oriented Business Process Management},
  booktitle    = {Business Process Management Workshops - {BPM} 2013 International Workshops,
                  Beijing, China, August 26, 2013, Revised Papers},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {171},
  pages        = {291--302},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-319-06257-0\_23},
  doi          = {10.1007/978-3-319-06257-0\_23},
  timestamp    = {Sat, 30 Sep 2023 09:35:40 +0200},
  biburl       = {https://dblp.org/rec/conf/bpm/BastosSS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/bpm/NettoSB13,
  author       = {Joanne Manh{\~{a}}es Netto and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o},
  editor       = {Niels Lohmann and
                  Minseok Song and
                  Petia Wohed},
  title        = {Evaluating {KIPN} for Modeling {KIP}},
  booktitle    = {Business Process Management Workshops - {BPM} 2013 International Workshops,
                  Beijing, China, August 26, 2013, Revised Papers},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {171},
  pages        = {549--561},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-319-06257-0\_44},
  doi          = {10.1007/978-3-319-06257-0\_44},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/bpm/NettoSB13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/NettoFBS13,
  author       = {Joanne Manh{\~{a}}es Netto and
                  Juliana B. S. Fran{\c{c}}a and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Weiming Shen and
                  Weidong Li and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Junzhou Luo and
                  Haibin Zhu and
                  Jianming Yong and
                  Xiaoping Li},
  title        = {A notation for Knowledge-Intensive Processes},
  booktitle    = {Proceedings of the 2013 {IEEE} 17th International Conference on Computer
                  Supported Cooperative Work in Design (CSCWD), Whistler, BC, Canada,
                  June 27-29, 2013},
  pages        = {190--195},
  publisher    = {{IEEE}},
  year         = {2013},
  url          = {https://doi.org/10.1109/CSCWD.2013.6580961},
  doi          = {10.1109/CSCWD.2013.6580961},
  timestamp    = {Mon, 29 Jul 2024 16:18:15 +0200},
  biburl       = {https://dblp.org/rec/conf/cscwd/NettoFBS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/CarvalhoSRN13,
  author       = {Juliana do E. Santo Carvalho and
                  Fl{\'{a}}via Maria Santoro and
                  Kate Revoredo and
                  Vanessa Tavares Nunes},
  editor       = {Weiming Shen and
                  Weidong Li and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Junzhou Luo and
                  Haibin Zhu and
                  Jianming Yong and
                  Xiaoping Li},
  title        = {Learning context to adapt business processes},
  booktitle    = {Proceedings of the 2013 {IEEE} 17th International Conference on Computer
                  Supported Cooperative Work in Design (CSCWD), Whistler, BC, Canada,
                  June 27-29, 2013},
  pages        = {229--234},
  publisher    = {{IEEE}},
  year         = {2013},
  url          = {https://doi.org/10.1109/CSCWD.2013.6580967},
  doi          = {10.1109/CSCWD.2013.6580967},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscwd/CarvalhoSRN13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/MouraSB13,
  author       = {Ednilson Veloso Moura and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o},
  editor       = {Weiming Shen and
                  Weidong Li and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Junzhou Luo and
                  Haibin Zhu and
                  Jianming Yong and
                  Xiaoping Li},
  title        = {Collaboration support for knowledge-intensive processes through a
                  service-based approach},
  booktitle    = {Proceedings of the 2013 {IEEE} 17th International Conference on Computer
                  Supported Cooperative Work in Design (CSCWD), Whistler, BC, Canada,
                  June 27-29, 2013},
  pages        = {319--324},
  publisher    = {{IEEE}},
  year         = {2013},
  url          = {https://doi.org/10.1109/CSCWD.2013.6580982},
  doi          = {10.1109/CSCWD.2013.6580982},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscwd/MouraSB13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/Silva0S13,
  author       = {Michel da Silva and
                  Leonardo Azevedo and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Rita Suzana Pitangueira Maciel and
                  Adriana Z. Clericuzi},
  title        = {{CASIA:} Uma identifica{\c{c}}{\~{a}}o de servi{\c{c}}o com reconhecimento
                  de contexto alinhada aos neg{\'{o}}cios},
  booktitle    = {Proceedings of the 9th Brazilian Symposium on Information Systems,
                  {SBSI} 2013, Jo{\~{a}}o Pessoa, Brazil, May 22-24, 2013},
  pages        = {260--271},
  year         = {2013},
  url          = {https://doi.org/10.5753/sbsi.2013.5695},
  doi          = {10.5753/SBSI.2013.5695},
  timestamp    = {Mon, 31 Jan 2022 17:23:36 +0100},
  biburl       = {https://dblp.org/rec/conf/sbsi/Silva0S13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/CarneiroLS13,
  author       = {Leonardo Carneiro and
                  Sidney C. de Lucena and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Rita Suzana Pitangueira Maciel and
                  Adriana Z. Clericuzi},
  title        = {Gest{\~{a}}o de Processos para o Gerenciamento de Redes de Circuitos
                  Din{\^{a}}micos},
  booktitle    = {Proceedings of the 9th Brazilian Symposium on Information Systems,
                  {SBSI} 2013, Jo{\~{a}}o Pessoa, Brazil, May 22-24, 2013},
  pages        = {601--612},
  year         = {2013},
  url          = {https://doi.org/10.5753/sbsi.2013.5725},
  doi          = {10.5753/SBSI.2013.5725},
  timestamp    = {Mon, 31 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sbsi/CarneiroLS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/CarvalhoSRN13,
  author       = {Juliana do Esp{\'{\i}}rito Santo Carvalho and
                  Fl{\'{a}}via Maria Santoro and
                  Kate Revoredo and
                  Vanessa Tavares Nunes},
  editor       = {Rita Suzana Pitangueira Maciel and
                  Adriana Z. Clericuzi},
  title        = {Aprendendo Contexto para Adaptar Processo},
  booktitle    = {Proceedings of the 9th Brazilian Symposium on Information Systems,
                  {SBSI} 2013, Jo{\~{a}}o Pessoa, Brazil, May 22-24, 2013},
  pages        = {613--624},
  year         = {2013},
  url          = {https://doi.org/10.5753/sbsi.2013.5726},
  doi          = {10.5753/SBSI.2013.5726},
  timestamp    = {Mon, 31 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sbsi/CarvalhoSRN13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/SantosCSLB12,
  author       = {Fabiana Jack Nogueira Santos and
                  Claudia Cappelli and
                  Fl{\'{a}}via Maria Santoro and
                  Julio C{\'{e}}sar Sampaio do Prado Leite and
                  Tha{\'{\i}}s Vasconcelos Batista},
  title        = {Aspect-oriented business process modeling: analyzing open issues},
  journal      = {Bus. Process. Manag. J.},
  volume       = {18},
  number       = {6},
  pages        = {964--991},
  year         = {2012},
  url          = {https://doi.org/10.1108/14637151211283375},
  doi          = {10.1108/14637151211283375},
  timestamp    = {Wed, 10 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/bpmj/SantosCSLB12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/bpm/FrancaNBSB12,
  author       = {Juliana Baptista dos Santos Fran{\c{c}}a and
                  Joanne Manh{\~{a}}es Netto and
                  Rafael Gomes Barradas and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o},
  editor       = {Marcello La Rosa and
                  Pnina Soffer},
  title        = {Towards Knowledge-Intensive Processes Representation},
  booktitle    = {Business Process Management Workshops - {BPM} 2012 International Workshops,
                  Tallinn, Estonia, September 3, 2012. Revised Papers},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {132},
  pages        = {126--136},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-36285-9\_14},
  doi          = {10.1007/978-3-642-36285-9\_14},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/bpm/FrancaNBSB12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/caise/FrancaNCSBP12,
  author       = {Juliana Baptista dos Santos Fran{\c{c}}a and
                  Joanne Manh{\~{a}}es Netto and
                  Juliana do E. Santo Carvalho and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Mariano Gomes Pimentel},
  editor       = {Ilia Bider and
                  Terry A. Halpin and
                  John Krogstie and
                  Selmin Nurcan and
                  Erik Proper and
                  Rainer Schmidt and
                  Pnina Soffer and
                  Stanislaw Wrycza},
  title        = {An Exploratory Study on Collaboratively Conceptualizing Knowledge
                  Intensive Processes},
  booktitle    = {Enterprise, Business-Process and Information Systems Modeling - 13th
                  International Conference, {BPMDS} 2012, 17th International Conference,
                  {EMMSAD} 2012, and 5th EuroSymposium, held at CAiSE 2012, Gda{\'{n}}sk,
                  Poland, June 25-26, 2012. Proceedings},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {113},
  pages        = {46--60},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-31072-0\_4},
  doi          = {10.1007/978-3-642-31072-0\_4},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/caise/FrancaNCSBP12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/caise/SantosLCSB12,
  author       = {Fabiana Jack Nogueira Santos and
                  Julio C{\'{e}}sar Sampaio do Prado Leite and
                  Claudia Cappelli and
                  Fl{\'{a}}via Maria Santoro and
                  Tha{\'{\i}}s Vasconcelos Batista},
  editor       = {Ilia Bider and
                  Terry A. Halpin and
                  John Krogstie and
                  Selmin Nurcan and
                  Erik Proper and
                  Rainer Schmidt and
                  Pnina Soffer and
                  Stanislaw Wrycza},
  title        = {A Proposal for Ownership Representation in the Context of Business
                  Process Models},
  booktitle    = {Enterprise, Business-Process and Information Systems Modeling - 13th
                  International Conference, {BPMDS} 2012, 17th International Conference,
                  {EMMSAD} 2012, and 5th EuroSymposium, held at CAiSE 2012, Gda{\'{n}}sk,
                  Poland, June 25-26, 2012. Proceedings},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {113},
  pages        = {61--75},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-31072-0\_5},
  doi          = {10.1007/978-3-642-31072-0\_5},
  timestamp    = {Wed, 10 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/caise/SantosLCSB12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/MattosSRN12,
  author       = {Talita da Cunha Mattos and
                  Fl{\'{a}}via Maria Santoro and
                  Kate Revoredo and
                  Vanessa Tavares Nunes},
  editor       = {Liang Gao and
                  Weiming Shen and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Junzhou Luo and
                  Jianming Yong and
                  Wenfeng Li and
                  Weidong Li},
  title        = {Formalizing the situation of a business process activity},
  booktitle    = {{IEEE} 16th International Conference on Computer Supported Cooperative
                  Work in Design, {CSCWD} 2012, May 23-25, 2012, Wuhan, China},
  pages        = {128--134},
  publisher    = {{IEEE}},
  year         = {2012},
  url          = {https://doi.org/10.1109/CSCWD.2012.6221808},
  doi          = {10.1109/CSCWD.2012.6221808},
  timestamp    = {Mon, 10 Oct 2022 09:54:55 +0200},
  biburl       = {https://dblp.org/rec/conf/cscwd/MattosSRN12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/NunesWS12,
  author       = {Vanessa Tavares Nunes and
                  Cl{\'{a}}udia Maria Lima Werner and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Liang Gao and
                  Weiming Shen and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Junzhou Luo and
                  Jianming Yong and
                  Wenfeng Li and
                  Weidong Li},
  title        = {Mediating process adaptation through a goal-oriented context-aware
                  approach},
  booktitle    = {{IEEE} 16th International Conference on Computer Supported Cooperative
                  Work in Design, {CSCWD} 2012, May 23-25, 2012, Wuhan, China},
  pages        = {160--167},
  publisher    = {{IEEE}},
  year         = {2012},
  url          = {https://doi.org/10.1109/CSCWD.2012.6221813},
  doi          = {10.1109/CSCWD.2012.6221813},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscwd/NunesWS12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/SoaresSB12,
  author       = {Diego Carvalho Soares and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o},
  editor       = {Liang Gao and
                  Weiming Shen and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Junzhou Luo and
                  Jianming Yong and
                  Wenfeng Li and
                  Weidong Li},
  title        = {eMail Mining: Knowledge intensive process discovery through e-mails},
  booktitle    = {{IEEE} 16th International Conference on Computer Supported Cooperative
                  Work in Design, {CSCWD} 2012, May 23-25, 2012, Wuhan, China},
  pages        = {228--235},
  publisher    = {{IEEE}},
  year         = {2012},
  url          = {https://doi.org/10.1109/CSCWD.2012.6221823},
  doi          = {10.1109/CSCWD.2012.6221823},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscwd/SoaresSB12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/FrancaBS12,
  author       = {Juliana B. S. Fran{\c{c}}a and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Liang Gao and
                  Weiming Shen and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Junzhou Luo and
                  Jianming Yong and
                  Wenfeng Li and
                  Weidong Li},
  title        = {Towards characterizing Knowledge Intensive Processes},
  booktitle    = {{IEEE} 16th International Conference on Computer Supported Cooperative
                  Work in Design, {CSCWD} 2012, May 23-25, 2012, Wuhan, China},
  pages        = {497--504},
  publisher    = {{IEEE}},
  year         = {2012},
  url          = {https://doi.org/10.1109/CSCWD.2012.6221864},
  doi          = {10.1109/CSCWD.2012.6221864},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscwd/FrancaBS12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/SilvaASP12,
  author       = {Douglas Machado Silva and
                  Renata Mendes de Araujo and
                  Fl{\'{a}}via Maria Santoro and
                  Gabriel Alonso Pena Pascual},
  editor       = {Liang Gao and
                  Weiming Shen and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Junzhou Luo and
                  Jianming Yong and
                  Wenfeng Li and
                  Weidong Li},
  title        = {Defining context in a business process collaborative elicitation approach},
  booktitle    = {{IEEE} 16th International Conference on Computer Supported Cooperative
                  Work in Design, {CSCWD} 2012, May 23-25, 2012, Wuhan, China},
  pages        = {861--868},
  publisher    = {{IEEE}},
  year         = {2012},
  url          = {https://doi.org/10.1109/CSCWD.2012.6221922},
  doi          = {10.1109/CSCWD.2012.6221922},
  timestamp    = {Wed, 25 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscwd/SilvaASP12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ic3k/RamosSB12,
  author       = {Eduardo Costa Ramos and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o},
  editor       = {Kecheng Liu and
                  Joaquim Filipe},
  title        = {Improving Enterprise {IT} Governance and Management by Applying Competitive
                  Intelligence and External Context Discovery on {COBIT} 5.0},
  booktitle    = {{KMIS} 2012 - Proceedings of the International Conference on Knowledge
                  Management and Information Sharing, Barcelona, Spain, 4-7 October,
                  2012},
  pages        = {89--96},
  publisher    = {SciTePress},
  year         = {2012},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/ic3k/RamosSB12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ic3k/RamosSB12a,
  author       = {Eduardo Costa Ramos and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o},
  editor       = {Ana L. N. Fred and
                  Jan L. G. Dietz and
                  Kecheng Liu and
                  Joaquim Filipe},
  title        = {Watch Out and Improve {IT:} Adapting {COBIT} 5.0 Framework Based on
                  External Context Discovery},
  booktitle    = {Knowledge Discovery, Knowledge Engineering and Knowledge Management
                  - 4th International Joint Conference, {IC3K} 2012, Barcelona, Spain,
                  October 4-7, 2012, Revised Selected Papers},
  series       = {Communications in Computer and Information Science},
  volume       = {415},
  pages        = {426--439},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-54105-6\_28},
  doi          = {10.1007/978-3-642-54105-6\_28},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/ic3k/RamosSB12a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sac/SantosCSLB12,
  author       = {Fabiana Jack Nogueira Santos and
                  Claudia Cappelli and
                  Fl{\'{a}}via Maria Santoro and
                  Julio C{\'{e}}sar Sampaio do Prado Leite and
                  Tha{\'{\i}}s Vasconcelos Batista},
  editor       = {Sascha Ossowski and
                  Paola Lecca},
  title        = {Analysis of heuristics to identify crosscutting concerns in business
                  process models},
  booktitle    = {Proceedings of the {ACM} Symposium on Applied Computing, {SAC} 2012,
                  Riva, Trento, Italy, March 26-30, 2012},
  pages        = {1725--1726},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2245276.2232055},
  doi          = {10.1145/2245276.2232055},
  timestamp    = {Wed, 10 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sac/SantosCSLB12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/SouzaAS12,
  author       = {Alexandre Souza and
                  Leonardo Guerreiro Azevedo and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {F{\'{a}}tima L. S. Nunes and
                  C{\'{e}}lia Ghedini Ralha},
  title        = {Um M{\'{e}}todo para Sele{\c{c}}{\~{a}}o de Padr{\~{o}}es para
                  Melhoria de Processos de Neg{\'{o}}cio},
  booktitle    = {Proceedings of the 8th Brazilian Symposium on Information Systems,
                  {SBSI} 2012, S{\~{a}}o Paulo, Brazil, May 16-18, 2012},
  pages        = {181--192},
  year         = {2012},
  url          = {https://doi.org/10.5753/sbsi.2012.14404},
  doi          = {10.5753/SBSI.2012.14404},
  timestamp    = {Thu, 03 Feb 2022 13:12:45 +0100},
  biburl       = {https://dblp.org/rec/conf/sbsi/SouzaAS12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/MattosSRN12,
  author       = {Talita da Cunha Mattos and
                  Fl{\'{a}}via Maria Santoro and
                  Kate Revoredo and
                  Vanessa Tavares Nunes},
  editor       = {F{\'{a}}tima L. S. Nunes and
                  C{\'{e}}lia Ghedini Ralha},
  title        = {Formalizando Contexto em Processos de Neg{\'{o}}cio},
  booktitle    = {Proceedings of the 8th Brazilian Symposium on Information Systems,
                  {SBSI} 2012, S{\~{a}}o Paulo, Brazil, May 16-18, 2012},
  pages        = {228--239},
  year         = {2012},
  url          = {https://doi.org/10.5753/sbsi.2012.14408},
  doi          = {10.5753/SBSI.2012.14408},
  timestamp    = {Thu, 03 Feb 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sbsi/MattosSRN12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jucs/GoncalvesSB11,
  author       = {Jo{\~{a}}o Carlos de A. R. Gon{\c{c}}alves and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o},
  title        = {Let Me Tell You a Story - On How to Build Process Models},
  journal      = {J. Univers. Comput. Sci.},
  volume       = {17},
  number       = {2},
  pages        = {276--295},
  year         = {2011},
  url          = {https://doi.org/10.3217/jucs-017-02-0276},
  doi          = {10.3217/JUCS-017-02-0276},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jucs/GoncalvesSB11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/aosd/SantosLCBS11,
  author       = {Fabiana Jack Nogueira Santos and
                  Julio C{\'{e}}sar Sampaio do Prado Leite and
                  Claudia Cappelli and
                  Tha{\'{\i}}s Vasconcelos Batista and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Jo{\~{a}}o Ara{\'{u}}jo and
                  Pablo S{\'{a}}nchez and
                  Uir{\'{a}} Kulesza and
                  Carla T. L. L. Silva and
                  Alberto Sardinha},
  title        = {Using goals to identify aspects in business process models},
  booktitle    = {Proceedings of the 2011 international workshop on Early aspects, {EA}
                  '11, Porto de Galinhas, Brazil, March 21, 2011},
  pages        = {19--23},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/1960502.1960507},
  doi          = {10.1145/1960502.1960507},
  timestamp    = {Wed, 10 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/aosd/SantosLCBS11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/NunesWS11,
  author       = {Vanessa Tavares Nunes and
                  Cl{\'{a}}udia Maria Lima Werner and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Weiming Shen and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Junzhou Luo and
                  Peter G. Kropf and
                  Michel Pouly and
                  Jianming Yong and
                  Yunjiao Xue and
                  Milton Pires Ramos},
  title        = {Dynamic process adaptation: {A} context-aware approach},
  booktitle    = {Proceedings of the 2011 15th International Conference on Computer
                  Supported Cooperative Work in Design, {CSCWD} 2011, June 8-10, 2011,
                  Lausanne, Switzerland},
  pages        = {97--104},
  publisher    = {{IEEE}},
  year         = {2011},
  url          = {https://doi.org/10.1109/CSCWD.2011.5960061},
  doi          = {10.1109/CSCWD.2011.5960061},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscwd/NunesWS11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/BaloianZSAWMP11,
  author       = {Nelson Baloian and
                  Gustavo Zurita and
                  Fl{\'{a}}via Maria Santoro and
                  Renata Mendes de Araujo and
                  S. Wolfgan and
                  D. Machado and
                  Jos{\'{e}} A. Pino},
  editor       = {Weiming Shen and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Junzhou Luo and
                  Peter G. Kropf and
                  Michel Pouly and
                  Jianming Yong and
                  Yunjiao Xue and
                  Milton Pires Ramos},
  title        = {A collaborative mobile approach for business process elicitation},
  booktitle    = {Proceedings of the 2011 15th International Conference on Computer
                  Supported Cooperative Work in Design, {CSCWD} 2011, June 8-10, 2011,
                  Lausanne, Switzerland},
  pages        = {473--480},
  publisher    = {{IEEE}},
  year         = {2011},
  url          = {https://doi.org/10.1109/CSCWD.2011.5960115},
  doi          = {10.1109/CSCWD.2011.5960115},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscwd/BaloianZSAWMP11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ic3k/RamosSB11,
  author       = {Eduardo Costa Ramos and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o},
  editor       = {Joaquim Filipe and
                  Kecheng Liu},
  title        = {A Method for Discovering the Relevance of External Context Variables
                  to Business Processes},
  booktitle    = {{KMIS} 2011 - Proceedings of the International Conference on Knowledge
                  Management and Information Sharing, Paris, France, 26-29 October,
                  2011},
  pages        = {399--408},
  publisher    = {SciTePress},
  year         = {2011},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/ic3k/RamosSB11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ic3k/RamosSB11a,
  author       = {Eduardo Costa Ramos and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o},
  editor       = {Ana L. N. Fred and
                  Jan L. G. Dietz and
                  Kecheng Liu and
                  Joaquim Filipe},
  title        = {Thinking Out of the Box: Discovering the Relevance of External Context
                  to Business Processes},
  booktitle    = {Knowledge Discovery, Knowledge Engineering and Knowledge Management
                  - Third International Joint Conference, {IC3K} 2011, Paris, France,
                  October 26-29, 2011. Revised Selected Papers},
  series       = {Communications in Computer and Information Science},
  volume       = {348},
  pages        = {455--470},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-37186-8\_30},
  doi          = {10.1007/978-3-642-37186-8\_30},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/ic3k/RamosSB11a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/SantoroV11,
  author       = {Fl{\'{a}}via Maria Santoro and
                  Vaninha Vieira},
  editor       = {Fl{\'{a}}via Maria Santoro and
                  Vaninha Vieira},
  title        = {Apresenta{\c{c}}{\~{a}}o},
  booktitle    = {Proceedings of the 7th Brazilian Symposium on Information Systems,
                  {SBSI} 2011, Salvador, Brazil, May 23-25, 2011},
  pages        = {i--iv},
  year         = {2011},
  url          = {https://sol.sbc.org.br/index.php/sbsi/article/view/14599},
  timestamp    = {Thu, 03 Feb 2022 13:12:45 +0100},
  biburl       = {https://dblp.org/rec/conf/sbsi/SantoroV11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/SantoroV11a,
  author       = {Fl{\'{a}}via Maria Santoro and
                  Vaninha Vieira},
  editor       = {Fl{\'{a}}via Maria Santoro and
                  Vaninha Vieira},
  title        = {Organiza{\c{c}}{\~{a}}o},
  booktitle    = {Proceedings of the 7th Brazilian Symposium on Information Systems,
                  {SBSI} 2011, Salvador, Brazil, May 23-25, 2011},
  pages        = {v--vii},
  year         = {2011},
  url          = {https://sol.sbc.org.br/index.php/sbsi/article/view/14600},
  timestamp    = {Wed, 02 Feb 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sbsi/SantoroV11a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/smc/SantosSC11,
  author       = {Fabiana Jack Nogueira Santos and
                  Fl{\'{a}}via Maria Santoro and
                  Claudia Cappelli},
  title        = {Crosscutting concerns at enterprise architecture level},
  booktitle    = {Proceedings of the {IEEE} International Conference on Systems, Man
                  and Cybernetics, Anchorage, Alaska, USA, October 9-12, 2011},
  pages        = {345--350},
  publisher    = {{IEEE}},
  year         = {2011},
  url          = {https://doi.org/10.1109/ICSMC.2011.6083689},
  doi          = {10.1109/ICSMC.2011.6083689},
  timestamp    = {Wed, 16 Oct 2019 14:14:51 +0200},
  biburl       = {https://dblp.org/rec/conf/smc/SantosSC11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/smc/GoncalvesSB11,
  author       = {Jo{\~{a}}o Carlos de A. R. Gon{\c{c}}alves and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o},
  title        = {Collaborative narratives for business rule elicitation},
  booktitle    = {Proceedings of the {IEEE} International Conference on Systems, Man
                  and Cybernetics, Anchorage, Alaska, USA, October 9-12, 2011},
  pages        = {1926--1931},
  publisher    = {{IEEE}},
  year         = {2011},
  url          = {https://doi.org/10.1109/ICSMC.2011.6083954},
  doi          = {10.1109/ICSMC.2011.6083954},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/smc/GoncalvesSB11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sose/Perin-SouzaCSALB11,
  author       = {Alexandre Souza and
                  Claudia Cappelli and
                  Fl{\'{a}}via Maria Santoro and
                  Leonardo Guerreiro Azevedo and
                  Julio C{\'{e}}sar Sampaio do Prado Leite and
                  Tha{\'{\i}}s Vasconcelos Batista},
  editor       = {Jerry Zeyu Gao and
                  Xiaodong Lu and
                  Muhammad Younas and
                  Hong Zhu},
  title        = {Service identification in aspect-oriented business process models},
  booktitle    = {{IEEE} 6th International Symposium on Service Oriented System Engineering,
                  {SOSE} 2011, Irvine, CA, USA, December 12-14, 2011},
  pages        = {164--174},
  publisher    = {{IEEE} Computer Society},
  year         = {2011},
  url          = {https://doi.org/10.1109/SOSE.2011.6139105},
  doi          = {10.1109/SOSE.2011.6139105},
  timestamp    = {Mon, 14 Oct 2024 15:42:04 +0200},
  biburl       = {https://dblp.org/rec/conf/sose/Perin-SouzaCSALB11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/sbsi/2011,
  editor       = {Fl{\'{a}}via Maria Santoro and
                  Vaninha Vieira},
  title        = {Proceedings of the 7th Brazilian Symposium on Information Systems,
                  {SBSI} 2011, Salvador, Brazil, May 23-25, 2011},
  year         = {2011},
  url          = {https://doi.org/10.5753/sbsi.2011},
  doi          = {10.5753/SBSI.2011},
  timestamp    = {Thu, 03 Feb 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sbsi/2011.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/aei/SantoroBP10,
  author       = {Fl{\'{a}}via Maria Santoro and
                  Marcos R. S. Borges and
                  Jos{\'{e}} A. Pino},
  title        = {Acquiring knowledge on business processes from stakeholders' stories},
  journal      = {Adv. Eng. Informatics},
  volume       = {24},
  number       = {2},
  pages        = {138--148},
  year         = {2010},
  url          = {https://doi.org/10.1016/j.aei.2009.07.002},
  doi          = {10.1016/J.AEI.2009.07.002},
  timestamp    = {Thu, 20 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/aei/SantoroBP10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/CappelliSLBMR10,
  author       = {Claudia Cappelli and
                  Fl{\'{a}}via Maria Santoro and
                  Julio C{\'{e}}sar Sampaio do Prado Leite and
                  Tha{\'{\i}}s Vasconcelos Batista and
                  Ana Luisa Medeiros and
                  Clarissa da Silva Correa Romeiro},
  title        = {Reflections on the modularity of business process models: The case
                  for introducing the aspect-oriented paradigm},
  journal      = {Bus. Process. Manag. J.},
  volume       = {16},
  number       = {4},
  pages        = {662--687},
  year         = {2010},
  url          = {https://doi.org/10.1108/14637151011065955},
  doi          = {10.1108/14637151011065955},
  timestamp    = {Wed, 10 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/bpmj/CappelliSLBMR10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/acis/RamosSB10,
  author       = {Eduardo Ramos and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Bai{\~{a}}o},
  title        = {Process Improvement Based on External Knowledge Context},
  booktitle    = {Australasian Conference on Information Systems, {ACIS} 2010, Brisbane,
                  Australia, December 1-3, 2010},
  year         = {2010},
  url          = {https://aisel.aisnet.org/acis2010/34},
  timestamp    = {Fri, 17 May 2024 16:58:38 +0200},
  biburl       = {https://dblp.org/rec/conf/acis/RamosSB10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/SilvaMS10,
  author       = {Flavia Ernesto de Oliveira da Silva and
                  Cl{\'{a}}udia Lage Rebello da Motta and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Weiming Shen and
                  Ning Gu and
                  Tun Lu and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Junzhou Luo},
  title        = {Team Composer: Assembling groups through social matching},
  booktitle    = {Proceedings of the 2010 14th International Conference on Computer
                  Supported Cooperative Work in Design, {CSCWD} 2010, April 14-16, 2010,
                  Fudan University, Shanghai, China},
  pages        = {128--133},
  publisher    = {{IEEE}},
  year         = {2010},
  url          = {https://doi.org/10.1109/CSCWD.2010.5471990},
  doi          = {10.1109/CSCWD.2010.5471990},
  timestamp    = {Tue, 06 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscwd/SilvaMS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/GattiSN10,
  author       = {Leonardo A. de C. Gatti and
                  Fl{\'{a}}via Maria Santoro and
                  Vanessa Tavares Nunes},
  editor       = {Weiming Shen and
                  Ning Gu and
                  Tun Lu and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Junzhou Luo},
  title        = {An agent-based architecture for knowledge management in context-aware
                  business processes},
  booktitle    = {Proceedings of the 2010 14th International Conference on Computer
                  Supported Cooperative Work in Design, {CSCWD} 2010, April 14-16, 2010,
                  Fudan University, Shanghai, China},
  pages        = {318--323},
  publisher    = {{IEEE}},
  year         = {2010},
  url          = {https://doi.org/10.1109/CSCWD.2010.5471956},
  doi          = {10.1109/CSCWD.2010.5471956},
  timestamp    = {Wed, 24 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscwd/GattiSN10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/GoncalvesSB10,
  author       = {Jo{\~{a}}o Carlos de A. R. Gon{\c{c}}alves and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o},
  editor       = {Weiming Shen and
                  Ning Gu and
                  Tun Lu and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Junzhou Luo},
  title        = {A case study on designing business processes based on collaborative
                  and mining approaches},
  booktitle    = {Proceedings of the 2010 14th International Conference on Computer
                  Supported Cooperative Work in Design, {CSCWD} 2010, April 14-16, 2010,
                  Fudan University, Shanghai, China},
  pages        = {611--616},
  publisher    = {{IEEE}},
  year         = {2010},
  url          = {https://doi.org/10.1109/CSCWD.2010.5471899},
  doi          = {10.1109/CSCWD.2010.5471899},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscwd/GoncalvesSB10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/GandelmanS10,
  author       = {Ricardo Tulio Gandelman and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Weiming Shen and
                  Ning Gu and
                  Tun Lu and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Junzhou Luo},
  title        = {Designing training content through Group Storytelling},
  booktitle    = {Proceedings of the 2010 14th International Conference on Computer
                  Supported Cooperative Work in Design, {CSCWD} 2010, April 14-16, 2010,
                  Fudan University, Shanghai, China},
  pages        = {689--694},
  publisher    = {{IEEE}},
  year         = {2010},
  url          = {https://doi.org/10.1109/CSCWD.2010.5471888},
  doi          = {10.1109/CSCWD.2010.5471888},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscwd/GandelmanS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iceis/CappelliSNBD10,
  author       = {Claudia Cappelli and
                  Fl{\'{a}}via Maria Santoro and
                  Vanessa Tavares Nunes and
                  M{\'{a}}rcio de Oliveira Barros and
                  Jos{\'{e}} Roberto Dutra},
  editor       = {Joaquim Filipe and
                  Jos{\'{e}} Cordeiro},
  title        = {An Estimation Procedure to Determine the Effort Required to Model
                  Business Processes},
  booktitle    = {{ICEIS} 2010 - Proceedings of the 12th International Conference on
                  Enterprise Information Systems, Volume 3, ISAS, Funchal, Madeira,
                  Portugal, June 8 - 12, 2010},
  pages        = {178--184},
  publisher    = {SciTePress},
  year         = {2010},
  timestamp    = {Tue, 04 Jan 2011 08:32:08 +0100},
  biburl       = {https://dblp.org/rec/conf/iceis/CappelliSNBD10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iceis/NunesWS10,
  author       = {Vanessa Tavares Nunes and
                  Cl{\'{a}}udia M. L. Werner and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Joaquim Filipe and
                  Jos{\'{e}} Cordeiro},
  title        = {Context-based Process Line},
  booktitle    = {{ICEIS} 2010 - Proceedings of the 12th International Conference on
                  Enterprise Information Systems, Volume 3, ISAS, Funchal, Madeira,
                  Portugal, June 8 - 12, 2010},
  pages        = {277--282},
  publisher    = {SciTePress},
  year         = {2010},
  timestamp    = {Tue, 29 Mar 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/iceis/NunesWS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iceis/GoncalvesSB10,
  author       = {Jo{\~{a}}o Carlos de A. R. Gon{\c{c}}alves and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o},
  editor       = {Joaquim Filipe and
                  Jos{\'{e}} Cordeiro},
  title        = {Collaborative Business Process Elicitation through Group Storytelling},
  booktitle    = {{ICEIS} 2010 - Proceedings of the 12th International Conference on
                  Enterprise Information Systems, Volume 3, ISAS, Funchal, Madeira,
                  Portugal, June 8 - 12, 2010},
  pages        = {295--300},
  publisher    = {SciTePress},
  year         = {2010},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/iceis/GoncalvesSB10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ifip8-3/PereiraS10,
  author       = {Andreia C. T. D. Pereira and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Ana Resp{\'{\i}}cio and
                  Fr{\'{e}}d{\'{e}}ric Adam and
                  Gloria E. Phillips{-}Wren and
                  Carlos Teixeira and
                  Jo{\~{a}}o Telhada},
  title        = {Cognitive Decision-Making Process as Context Information},
  booktitle    = {Bridging the Socio-technical Gap in Decision Support Systems - Challenges
                  for the Next Decade, {DSS} 2010, the 15th {IFIP} {WG8.3} International
                  Conference on Decision Support Systems, July 7-10, 2010, Faculty of
                  Sciences, University of Lisbon, Portugal},
  series       = {Frontiers in Artificial Intelligence and Applications},
  volume       = {212},
  pages        = {346--357},
  publisher    = {{IOS} Press},
  year         = {2010},
  url          = {https://doi.org/10.3233/978-1-60750-577-8-346},
  doi          = {10.3233/978-1-60750-577-8-346},
  timestamp    = {Wed, 24 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip8-3/PereiraS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/smc/GandelmanS10,
  author       = {Ricardo Tulio Gandelman and
                  Fl{\'{a}}via Maria Santoro},
  title        = {A collaborative approach to compose training content},
  booktitle    = {Proceedings of the {IEEE} International Conference on Systems, Man
                  and Cybernetics, Istanbul, Turkey, 10-13 October 2010},
  pages        = {2880--2885},
  publisher    = {{IEEE}},
  year         = {2010},
  url          = {https://doi.org/10.1109/ICSMC.2010.5641933},
  doi          = {10.1109/ICSMC.2010.5641933},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/smc/GandelmanS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isci/NunesSB09,
  author       = {Vanessa Tavares Nunes and
                  Fl{\'{a}}via Maria Santoro and
                  Marcos R. S. Borges},
  title        = {A context-based model for Knowledge Management embodied in work processes},
  journal      = {Inf. Sci.},
  volume       = {179},
  number       = {15},
  pages        = {2538--2554},
  year         = {2009},
  url          = {https://doi.org/10.1016/j.ins.2009.01.033},
  doi          = {10.1016/J.INS.2009.01.033},
  timestamp    = {Wed, 14 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isci/NunesSB09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jucs/CruzMSE09,
  author       = {Claudia C. P. Cruz and
                  Cl{\'{a}}udia Lage Rebello da Motta and
                  Fl{\'{a}}via Maria Santoro and
                  Marcos Elia},
  title        = {Applying Reputation Mechanisms in Communities of Practice: {A} Case
                  Study},
  journal      = {J. Univers. Comput. Sci.},
  volume       = {15},
  number       = {9},
  pages        = {1886--1906},
  year         = {2009},
  url          = {https://doi.org/10.3217/jucs-015-09-1886},
  doi          = {10.3217/JUCS-015-09-1886},
  timestamp    = {Tue, 06 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jucs/CruzMSE09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/caise/AzevedoSBSRPH09,
  author       = {Leonardo Guerreiro Azevedo and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Jairo de Souza and
                  Kate Revoredo and
                  Vin{\'{\i}}cios Pereira and
                  Isolda Herlain},
  editor       = {Terry A. Halpin and
                  John Krogstie and
                  Selmin Nurcan and
                  Erik Proper and
                  Rainer Schmidt and
                  Pnina Soffer and
                  Roland Ukor},
  title        = {A Method for Service Identification from Business Process Models in
                  a {SOA} Approach},
  booktitle    = {Enterprise, Business-Process and Information Systems Modeling, 10th
                  International Workshop, {BPMDS} 2009, and 14th International Conference,
                  {EMMSAD} 2009, held at CAiSE 2009, Amsterdam, The Netherlands, June
                  8-9, 2009. Proceedings},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {29},
  pages        = {99--112},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-01862-6\_9},
  doi          = {10.1007/978-3-642-01862-6\_9},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/caise/AzevedoSBSRPH09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/caise/CrerieBS09,
  author       = {Raphael Crerie and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Terry A. Halpin and
                  John Krogstie and
                  Selmin Nurcan and
                  Erik Proper and
                  Rainer Schmidt and
                  Pnina Soffer and
                  Roland Ukor},
  title        = {Discovering Business Rules through Process Mining},
  booktitle    = {Enterprise, Business-Process and Information Systems Modeling, 10th
                  International Workshop, {BPMDS} 2009, and 14th International Conference,
                  {EMMSAD} 2009, held at CAiSE 2009, Amsterdam, The Netherlands, June
                  8-9, 2009. Proceedings},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {29},
  pages        = {136--148},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-01862-6\_12},
  doi          = {10.1007/978-3-642-01862-6\_12},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/caise/CrerieBS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/criwg/SilvaMSO09,
  author       = {Flavia Ernesto de Oliveira da Silva and
                  Cl{\'{a}}udia Lage Rebello da Motta and
                  Fl{\'{a}}via Maria Santoro and
                  Carlo Emmanoel Tolla de Oliveira},
  editor       = {Lu{\'{\i}}s Carri{\c{c}}o and
                  Nelson Baloian and
                  Benjamim Fonseca},
  title        = {A Social Matching Approach to Support Team Configuration},
  booktitle    = {Groupware: Design, Implementation, and Use, 15th International Workshop,
                  {CRIWG} 2009, Peso da R{\'{e}}gua, Douro, Portugal, September
                  13-17, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5784},
  pages        = {49--64},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-04216-4\_5},
  doi          = {10.1007/978-3-642-04216-4\_5},
  timestamp    = {Tue, 06 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/criwg/SilvaMSO09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/GoncalvesSB09,
  author       = {Jo{\~{a}}o Carlos de A. R. Gon{\c{c}}alves and
                  Fl{\'{a}}via Maria Santoro and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o},
  editor       = {Marcos R. S. Borges and
                  Weiming Shen and
                  Jos{\'{e}} A. Pino and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Junzhou Luo and
                  Sergio F. Ochoa and
                  Jianming Yong},
  title        = {Business process mining from group stories},
  booktitle    = {Proceedings of the 13th International Conference on Computers Supported
                  Cooperative Work in Design, {CSCWD} 2009, April 22-24, 2009, Santiago,
                  Chile},
  pages        = {161--166},
  publisher    = {{IEEE}},
  year         = {2009},
  url          = {https://doi.org/10.1109/CSCWD.2009.4968052},
  doi          = {10.1109/CSCWD.2009.4968052},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscwd/GoncalvesSB09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/ZanetteMSE09,
  author       = {Leonardo Zanette and
                  Cl{\'{a}}udia Lage Rebello da Motta and
                  Fl{\'{a}}via Maria Santoro and
                  Marcos Elia},
  editor       = {Marcos R. S. Borges and
                  Weiming Shen and
                  Jos{\'{e}} A. Pino and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Junzhou Luo and
                  Sergio F. Ochoa and
                  Jianming Yong},
  title        = {A trust-based recommender system for collaborative networks},
  booktitle    = {Proceedings of the 13th International Conference on Computers Supported
                  Cooperative Work in Design, {CSCWD} 2009, April 22-24, 2009, Santiago,
                  Chile},
  pages        = {197--202},
  publisher    = {{IEEE}},
  year         = {2009},
  url          = {https://doi.org/10.1109/CSCWD.2009.4968058},
  doi          = {10.1109/CSCWD.2009.4968058},
  timestamp    = {Tue, 06 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscwd/ZanetteMSE09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iceis/AzevedoSBSLCS09,
  author       = {Leonardo Guerreiro Azevedo and
                  Sean W. M. Siqueira and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Jairo de Souza and
                  Mauro Lopes and
                  Claudia Cappelli and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Jos{\'{e}} Cordeiro and
                  Joaquim Filipe},
  title        = {Enterprise Ontology Management - An Approach based on Information
                  Architecture},
  booktitle    = {{ICEIS} 2009 - Proceedings of the 11th International Conference on
                  Enterprise Information Systems, Volume ISAS, Milan, Italy, May 6-10,
                  2009},
  pages        = {243--248},
  year         = {2009},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/iceis/AzevedoSBSLCS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sac/PaimNPSCB09,
  author       = {Rafael Paim and
                  Vanessa Tavares Nunes and
                  Bruno Pinho and
                  Fl{\'{a}}via Maria Santoro and
                  Claudia Cappelli and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o},
  editor       = {Sung Y. Shin and
                  Sascha Ossowski},
  title        = {Structuring a process management center of excellence},
  booktitle    = {Proceedings of the 2009 {ACM} Symposium on Applied Computing (SAC),
                  Honolulu, Hawaii, USA, March 9-12, 2009},
  pages        = {281--282},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1529282.1529342},
  doi          = {10.1145/1529282.1529342},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sac/PaimNPSCB09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/NascimentoS09,
  author       = {Licia Nascimento and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Jorge Henrique Cabral Fernandes and
                  Renata Mendes de Araujo and
                  Silvana Aparecida Borsetti Greg{\'{o}}rio Vidotti},
  title        = {An{\'{a}}lise de intera{\c{c}}{\~{o}}es nas Comunidades Virtuais
                  de Software Livre},
  booktitle    = {Proceedings of the 5th Brazilian Symposium on Information Systems,
                  {SBSI} 2009, Bras{\'{\i}}lia;, Brazil, May 20-22, 2009},
  pages        = {12--23},
  year         = {2009},
  url          = {https://doi.org/10.5753/sbsi.2009.6162},
  doi          = {10.5753/SBSI.2009.6162},
  timestamp    = {Mon, 14 Feb 2022 17:12:40 +0100},
  biburl       = {https://dblp.org/rec/conf/sbsi/NascimentoS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/AzevedoBSSRPH09,
  author       = {Leonardo Guerreiro Azevedo and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro and
                  Jairo de Souza and
                  Kate Revoredo and
                  Vin{\'{\i}}cios Pereira and
                  Isolda Herlain},
  editor       = {Jorge Henrique Cabral Fernandes and
                  Renata Mendes de Araujo and
                  Silvana Aparecida Borsetti Greg{\'{o}}rio Vidotti},
  title        = {Identifica{\c{c}}{\~{a}}o de Servi{\c{c}}os a partir da Modelagem
                  de Processos de Neg{\'{o}}cio},
  booktitle    = {Proceedings of the 5th Brazilian Symposium on Information Systems,
                  {SBSI} 2009, Bras{\'{\i}}lia;, Brazil, May 20-22, 2009},
  pages        = {133--144},
  year         = {2009},
  url          = {https://doi.org/10.5753/sbsi.2009.6172},
  doi          = {10.5753/SBSI.2009.6172},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sbsi/AzevedoBSSRPH09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/PereiraS09,
  author       = {Andreia C. T. D. Pereira and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Jorge Henrique Cabral Fernandes and
                  Renata Mendes de Araujo and
                  Silvana Aparecida Borsetti Greg{\'{o}}rio Vidotti},
  title        = {Modelo Mental como Informa{\c{c}}{\~{a}}o de Contexto para apoio {\`{a}}
                  Aprendizagem Organizacional},
  booktitle    = {Proceedings of the 5th Brazilian Symposium on Information Systems,
                  {SBSI} 2009, Bras{\'{\i}}lia;, Brazil, May 20-22, 2009},
  pages        = {300--305},
  year         = {2009},
  url          = {https://doi.org/10.5753/sbsi.2009.6187},
  doi          = {10.5753/SBSI.2009.6187},
  timestamp    = {Mon, 14 Feb 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sbsi/PereiraS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/GandelmanS09,
  author       = {Ricardo Tulio Gandelman and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Jorge Henrique Cabral Fernandes and
                  Renata Mendes de Araujo and
                  Silvana Aparecida Borsetti Greg{\'{o}}rio Vidotti},
  title        = {Uso de Group Storytelling no Treinamento em Organiza{\c{c}}{\~{o}}es},
  booktitle    = {Proceedings of the 5th Brazilian Symposium on Information Systems,
                  {SBSI} 2009, Bras{\'{\i}}lia;, Brazil, May 20-22, 2009},
  pages        = {314--319},
  year         = {2009},
  url          = {https://doi.org/10.5753/sbsi.2009.6189},
  doi          = {10.5753/SBSI.2009.6189},
  timestamp    = {Mon, 14 Feb 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sbsi/GandelmanS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ism/MagdalenoCBSA08,
  author       = {Andr{\'{e}}a Magalh{\~{a}}es Magdaleno and
                  Claudia Cappelli and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro and
                  Renata Mendes de Araujo},
  title        = {Towards Collaboration Maturity in Business Processes: An Exploratory
                  Study in Oil Production Processes},
  journal      = {Inf. Syst. Manag.},
  volume       = {25},
  number       = {4},
  pages        = {302--318},
  year         = {2008},
  url          = {https://doi.org/10.1080/10580530802384159},
  doi          = {10.1080/10580530802384159},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ism/MagdalenoCBSA08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/SantoroBP08,
  author       = {Fl{\'{a}}via Maria Santoro and
                  Marcos R. S. Borges and
                  Jos{\'{e}} A. Pino},
  title        = {Tell us your process: {A} group storytelling approach to cooperative
                  process modeling},
  booktitle    = {Proceedings of the 12th International Conference on {CSCW} in Design,
                  {CSCWD} 2008, April 16-18, 2008, Nanyang Hotel, Xi'an Jiaotong University,
                  Xi'an, China},
  pages        = {29--34},
  publisher    = {{IEEE}},
  year         = {2008},
  url          = {https://doi.org/10.1109/CSCWD.2008.4536950},
  doi          = {10.1109/CSCWD.2008.4536950},
  timestamp    = {Wed, 16 Oct 2019 14:14:50 +0200},
  biburl       = {https://dblp.org/rec/conf/cscwd/SantoroBP08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/CruzMSE08,
  author       = {Claudia C. P. Cruz and
                  Cl{\'{a}}udia Lage Rebello da Motta and
                  Fl{\'{a}}via Maria Santoro and
                  Marcos Elia},
  title        = {Reputation model in communities of practice: {A} case study},
  booktitle    = {Proceedings of the 12th International Conference on {CSCW} in Design,
                  {CSCWD} 2008, April 16-18, 2008, Nanyang Hotel, Xi'an Jiaotong University,
                  Xi'an, China},
  pages        = {777--782},
  publisher    = {{IEEE}},
  year         = {2008},
  url          = {https://doi.org/10.1109/CSCWD.2008.4537077},
  doi          = {10.1109/CSCWD.2008.4537077},
  timestamp    = {Tue, 06 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscwd/CruzMSE08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/SantoroS08,
  author       = {Fl{\'{a}}via Maria Santoro and
                  Neide dos Santos},
  title        = {Computer-supported collaborative learning in organizations: Improving
                  the process through context},
  booktitle    = {Proceedings of the 12th International Conference on {CSCW} in Design,
                  {CSCWD} 2008, April 16-18, 2008, Nanyang Hotel, Xi'an Jiaotong University,
                  Xi'an, China},
  pages        = {1008--1013},
  publisher    = {{IEEE}},
  year         = {2008},
  url          = {https://doi.org/10.1109/CSCWD.2008.4537117},
  doi          = {10.1109/CSCWD.2008.4537117},
  timestamp    = {Wed, 24 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscwd/SantoroS08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iceis/BaiaoSICLND08,
  author       = {Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro and
                  Hadeliane Iendrike and
                  Claudia Cappelli and
                  Mauro Lopes and
                  Vanessa Tavares Nunes and
                  Ana Paula Dumont},
  editor       = {Jos{\'{e}} Cordeiro and
                  Joaquim Filipe},
  title        = {Towards a Data Integration Approach Based on Business Process Models
                  and Domain Ontologies},
  booktitle    = {{ICEIS} 2008 - Proceedings of the Tenth International Conference on
                  Enterprise Information Systems, Volume ISAS-1, Barcelona, Spain, June
                  12-16, 2008},
  pages        = {338--342},
  year         = {2008},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/iceis/BaiaoSICLND08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsc/DavidRSB08,
  author       = {Jos{\'{e}} Maria N. David and
                  Marcio Goncalves Pereira da Rosa and
                  Fl{\'{a}}via Maria Santoro and
                  Marcos Roberto da Silva Borges},
  editor       = {Jacques Wainer and
                  Mariano Gomes Pimentel},
  title        = {Avaliando o Risco da Divergencia e da Perda de Contexto em Groupware},
  booktitle    = {Simp{\'{o}}sio Brasileiro de Sistemas Colaborativos, {SBSC} 2008,
                  October 27-29, 2008, Vila Velha, ES, Brazil},
  pages        = {55--65},
  publisher    = {{IEEE} Computer Society},
  year         = {2008},
  url          = {https://doi.org/10.1109/SBSC.2008.17},
  doi          = {10.1109/SBSC.2008.17},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sbsc/DavidRSB08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsc/BarbozaMS08,
  author       = {Alessandra Ponte Lisboa Barboza and
                  Cl{\'{a}}udia Lage Rebello da Motta and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Jacques Wainer and
                  Mariano Gomes Pimentel},
  title        = {Hipermidia Adaptativa para Aprendizado Colaborativo},
  booktitle    = {Simp{\'{o}}sio Brasileiro de Sistemas Colaborativos, {SBSC} 2008,
                  October 27-29, 2008, Vila Velha, ES, Brazil},
  pages        = {88--98},
  publisher    = {{IEEE} Computer Society},
  year         = {2008},
  url          = {https://doi.org/10.1109/SBSC.2008.23},
  doi          = {10.1109/SBSC.2008.23},
  timestamp    = {Tue, 06 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sbsc/BarbozaMS08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsc/UgulinoGNS08,
  author       = {Wallace C. Ugulino and
                  Jo{\~{a}}o Carlos de A. R. Gon{\c{c}}alves and
                  Ricardo Rodrigues Nunes and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Jacques Wainer and
                  Mariano Gomes Pimentel},
  title        = {K2Chat: Uma Ferramenta de Bate-Papo com Suporte ao Registro e Indexacao
                  das Sessoes},
  booktitle    = {Simp{\'{o}}sio Brasileiro de Sistemas Colaborativos, {SBSC} 2008,
                  October 27-29, 2008, Vila Velha, ES, Brazil},
  pages        = {235--243},
  publisher    = {{IEEE} Computer Society},
  year         = {2008},
  url          = {https://doi.org/10.1109/SBSC.2008.12},
  doi          = {10.1109/SBSC.2008.12},
  timestamp    = {Thu, 13 Mar 2025 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sbsc/UgulinoGNS08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/webmedia/UgulinoNOPS08,
  author       = {Wallace C. Ugulino and
                  Ricardo Rodrigues Nunes and
                  Claudio L. Oliveira and
                  Mariano Gomes Pimentel and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Jos{\'{e}} Gon{\c{c}}alves Pereira Filho and
                  Roberta Lima{-}Gomes and
                  Marco Aur{\'{e}}lio Gerosa and
                  Renata Silva Souza Guizzardi},
  title        = {Dos processos de colabora{\c{c}}{\~{a}}o para as ferramentas: a abordagem
                  de desenvolvimento do projeto CommunicaTEC},
  booktitle    = {Companion Proceedings of the {XIV} Brazilian Symposium on Multimedia
                  and the Web, WebMedia '08, Vila Velha, Esp{\'{\i}}rito Santo,
                  Brazil, October 26-29, 2008},
  pages        = {233--240},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1809980.1810045},
  doi          = {10.1145/1809980.1810045},
  timestamp    = {Thu, 13 Mar 2025 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/webmedia/UgulinoNOPS08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/webmedia/CrerieBS08,
  author       = {Raphael Crerie and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Jos{\'{e}} Gon{\c{c}}alves Pereira Filho and
                  Roberta Lima{-}Gomes and
                  Marco Aur{\'{e}}lio Gerosa and
                  Renata Silva Souza Guizzardi},
  title        = {Identifica{\c{c}}{\~{a}}o de regras de neg{\'{o}}cio utilizando
                  minera{\c{c}}{\~{a}}o de processos},
  booktitle    = {Companion Proceedings of the {XIV} Brazilian Symposium on Multimedia
                  and the Web, WebMedia '08, Vila Velha, Esp{\'{\i}}rito Santo,
                  Brazil, October 26-29, 2008},
  pages        = {241--246},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1809980.1810046},
  doi          = {10.1145/1809980.1810046},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/webmedia/CrerieBS08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/bpm/MagdalenoCBSA07,
  author       = {Andr{\'{e}}a Magalh{\~{a}}es Magdaleno and
                  Claudia Cappelli and
                  Fernanda Ara{\'{u}}jo Bai{\~{a}}o and
                  Fl{\'{a}}via Maria Santoro and
                  Renata Mendes de Araujo},
  editor       = {Arthur H. M. ter Hofstede and
                  Boualem Benatallah and
                  Hye{-}Young Paik},
  title        = {A Practical Experience in Designing Business Processes to Improve
                  Collaboration},
  booktitle    = {Business Process Management Workshops, {BPM} 2007 International Workshops,
                  BPI, BPD, CBP, ProHealth, RefMod, semantics4ws, Brisbane, Australia,
                  September 24, 2007, Revised Selected Papers},
  series       = {Lecture Notes in Computer Science},
  volume       = {4928},
  pages        = {156--168},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-78238-4\_17},
  doi          = {10.1007/978-3-540-78238-4\_17},
  timestamp    = {Thu, 15 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/bpm/MagdalenoCBSA07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/NunesSB07,
  author       = {Vanessa Tavares Nunes and
                  Fl{\'{a}}via Maria Santoro and
                  Marcos R. S. Borges},
  editor       = {Weiming Shen and
                  Yun Yang and
                  Jianming Yong and
                  Igor T. Hawryszkiewycz and
                  Zongkai Lin and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Mary Lou Maher and
                  Qi Hao and
                  Minh Hong Tran},
  title        = {Capturing Context about Group Design Processes},
  booktitle    = {Proceedings of the 11th International Conference on Computer Supported
                  Cooperative Work in Design, {CSCWD} 2007, April 26-28, 2007, Melbourne,
                  Australia},
  pages        = {18--23},
  publisher    = {{IEEE}},
  year         = {2007},
  url          = {https://doi.org/10.1109/CSCWD.2007.4281403},
  doi          = {10.1109/CSCWD.2007.4281403},
  timestamp    = {Thu, 26 Nov 2020 10:52:53 +0100},
  biburl       = {https://dblp.org/rec/conf/cscwd/NunesSB07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/CruzGMS07,
  author       = {Claudia C. P. Cruz and
                  Maria Teresa A. Gouv{\^{e}}a and
                  Cl{\'{a}}udia Lage Rebello da Motta and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Weiming Shen and
                  Yun Yang and
                  Jianming Yong and
                  Igor T. Hawryszkiewycz and
                  Zongkai Lin and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Mary Lou Maher and
                  Qi Hao and
                  Minh Hong Tran},
  title        = {Towards Reputation Systems applied to Communities of Practice},
  booktitle    = {Proceedings of the 11th International Conference on Computer Supported
                  Cooperative Work in Design, {CSCWD} 2007, April 26-28, 2007, Melbourne,
                  Australia},
  pages        = {74--79},
  publisher    = {{IEEE}},
  year         = {2007},
  url          = {https://doi.org/10.1109/CSCWD.2007.4281413},
  doi          = {10.1109/CSCWD.2007.4281413},
  timestamp    = {Tue, 06 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscwd/CruzGMS07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/CruzGMS07a,
  author       = {Claudia C. P. Cruz and
                  Maria Teresa A. Gouv{\^{e}}a and
                  Cl{\'{a}}udia Lage Rebello da Motta and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Weiming Shen and
                  Jianming Yong and
                  Yun Yang and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Junzhou Luo},
  title        = {A Proposal for Recognizing Reputation within Communities of Practice},
  booktitle    = {Computer Supported Cooperative Work in Design IV, 11th International
                  Conference, {CSCWD} 2007, Melbourne, Australia, April 26-28, 2007.
                  Revised Selected Papers},
  series       = {Lecture Notes in Computer Science},
  volume       = {5236},
  pages        = {443--454},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-92719-8\_40},
  doi          = {10.1007/978-3-540-92719-8\_40},
  timestamp    = {Tue, 06 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscwd/CruzGMS07a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cai/SantoroB06,
  author       = {Patrick Br{\'{e}}zillon and
                  Fl{\'{a}}via Maria Santoro},
  title        = {The Role of Shared Context in Group Storytelling},
  journal      = {Comput. Artif. Intell.},
  volume       = {25},
  number       = {6},
  pages        = {497--522},
  year         = {2006},
  url          = {http://www.cai.sk/ojs/index.php/cai/article/view/356},
  timestamp    = {Mon, 14 Feb 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cai/SantoroB06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eswa/SantoroBR06,
  author       = {Fl{\'{a}}via Maria Santoro and
                  Marcos R. S. Borges and
                  Erick A. Rezende},
  title        = {Collaboration and knowledge sharing in network organizations},
  journal      = {Expert Syst. Appl.},
  volume       = {31},
  number       = {4},
  pages        = {715--727},
  year         = {2006},
  url          = {https://doi.org/10.1016/j.eswa.2006.01.002},
  doi          = {10.1016/J.ESWA.2006.01.002},
  timestamp    = {Wed, 14 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/eswa/SantoroBR06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijcat/SantoroBS06,
  author       = {Fl{\'{a}}via Maria Santoro and
                  Marcos R. S. Borges and
                  Neide dos Santos},
  title        = {Patterns for designing planning mechanisms in {CSCL} environments},
  journal      = {Int. J. Comput. Appl. Technol.},
  volume       = {25},
  number       = {2/3},
  pages        = {102--115},
  year         = {2006},
  url          = {https://doi.org/10.1504/IJCAT.2006.009066},
  doi          = {10.1504/IJCAT.2006.009066},
  timestamp    = {Thu, 17 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijcat/SantoroBS06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/RosaBS06,
  author       = {M{\'{a}}rcio G. P. Rosa and
                  Marcos R. S. Borges and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Weiming Shen and
                  Junzhou Luo and
                  Zongkai Lin and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Qi Hao},
  title        = {Evaluation of Contextual Information Influence on Group Interaction},
  booktitle    = {Computer Supported Cooperative Work in Design III, 10th International
                  Conference, {CSCWD} 2006, Nanjing, China, May 3-5, 2006, Revised Selected
                  Papers},
  series       = {Lecture Notes in Computer Science},
  volume       = {4402},
  pages        = {13--22},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/978-3-540-72863-4\_2},
  doi          = {10.1007/978-3-540-72863-4\_2},
  timestamp    = {Tue, 14 May 2019 10:00:40 +0200},
  biburl       = {https://dblp.org/rec/conf/cscwd/RosaBS06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/RosaSB06,
  author       = {M{\'{a}}rcio G. P. Rosa and
                  Fl{\'{a}}via Maria Santoro and
                  Marcos R. S. Borges},
  title        = {Influence of Context on Group Work Collaboration Level},
  booktitle    = {Proceedings of the 10th International Conference on {CSCW} in Design,
                  {CSCWD} 2006, May 3-5, 2006, Southeast University, Nanjing, China},
  pages        = {101--106},
  publisher    = {{IEEE}},
  year         = {2006},
  url          = {https://doi.org/10.1109/CSCWD.2006.253150},
  doi          = {10.1109/CSCWD.2006.253150},
  timestamp    = {Wed, 16 Oct 2019 14:14:50 +0200},
  biburl       = {https://dblp.org/rec/conf/cscwd/RosaSB06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/DavidRSB06,
  author       = {Jos{\'{e}} Maria N. David and
                  M{\'{a}}rcio G. P. Rosa and
                  Fl{\'{a}}via Maria Santoro and
                  Marcos R. S. Borges},
  title        = {Considering Context Elements in Pre-Meeting Systems},
  booktitle    = {Proceedings of the 10th International Conference on {CSCW} in Design,
                  {CSCWD} 2006, May 3-5, 2006, Southeast University, Nanjing, China},
  pages        = {209--214},
  publisher    = {{IEEE}},
  year         = {2006},
  url          = {https://doi.org/10.1109/CSCWD.2006.253211},
  doi          = {10.1109/CSCWD.2006.253211},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscwd/DavidRSB06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/SantoroBA06,
  author       = {Fl{\'{a}}via Maria Santoro and
                  Patrick Br{\'{e}}zillon and
                  Renata Mendes de Araujo},
  editor       = {Weiming Shen and
                  Junzhou Luo and
                  Zongkai Lin and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Qi Hao},
  title        = {Context Dynamics in Software Engineering Process},
  booktitle    = {Computer Supported Cooperative Work in Design III, 10th International
                  Conference, {CSCWD} 2006, Nanjing, China, May 3-5, 2006, Revised Selected
                  Papers},
  series       = {Lecture Notes in Computer Science},
  volume       = {4402},
  pages        = {377--388},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/978-3-540-72863-4\_39},
  doi          = {10.1007/978-3-540-72863-4\_39},
  timestamp    = {Wed, 24 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscwd/SantoroBA06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/GouveaMS06,
  author       = {Maria Teresa A. Gouv{\^{e}}a and
                  Cl{\'{a}}udia Lage Rebello da Motta and
                  Fl{\'{a}}via Maria Santoro},
  title        = {Scoring Mechanisms to Encourage Participation in Communities of Practice},
  booktitle    = {Proceedings of the 10th International Conference on {CSCW} in Design,
                  {CSCWD} 2006, May 3-5, 2006, Southeast University, Nanjing, China},
  pages        = {516--521},
  publisher    = {{IEEE}},
  year         = {2006},
  url          = {https://doi.org/10.1109/CSCWD.2006.253149},
  doi          = {10.1109/CSCWD.2006.253149},
  timestamp    = {Tue, 06 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscwd/GouveaMS06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/NunesSB06,
  author       = {Vanessa Tavares Nunes and
                  Fl{\'{a}}via Maria Santoro and
                  Marcos R. S. Borges},
  title        = {Context in Knowledge-Intensive Collaborative Work},
  booktitle    = {Proceedings of the 10th International Conference on {CSCW} in Design,
                  {CSCWD} 2006, May 3-5, 2006, Southeast University, Nanjing, China},
  pages        = {793--798},
  publisher    = {{IEEE}},
  year         = {2006},
  url          = {https://doi.org/10.1109/CSCWD.2006.253188},
  doi          = {10.1109/CSCWD.2006.253188},
  timestamp    = {Thu, 15 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cscwd/NunesSB06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/criwg/SantoroB05,
  author       = {Fl{\'{a}}via Maria Santoro and
                  Patrick Br{\'{e}}zillon},
  editor       = {Hugo Fuks and
                  Stephan G. Lukosch and
                  Ana Carolina Salgado},
  title        = {Developing Shared Context Within Group Stories},
  booktitle    = {Groupware: Design, Implementation, and Use, 11th International Workshop,
                  {CRIWG} 2005, Porto de Galinhas, Brazil, September 25-29, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3706},
  pages        = {232--247},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11560296\_18},
  doi          = {10.1007/11560296\_18},
  timestamp    = {Tue, 14 May 2019 10:00:48 +0200},
  biburl       = {https://dblp.org/rec/conf/criwg/SantoroB05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/GouveaMS05,
  author       = {Maria Teresa A. Gouv{\^{e}}a and
                  Cl{\'{a}}udia Lage Rebello da Motta and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Weiming Shen and
                  Kuo{-}Ming Chao and
                  Zongkai Lin and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Anne E. James},
  title        = {Recommendation as a Mechanism to Induce Participation in Communities
                  of Practice},
  booktitle    = {Computer Supported Cooperative Work in Design II, 9th International
                  Conference, {CSCWD} 2005, Coventry, UK, May 24-26, 2005, Revised Selected
                  Papers},
  series       = {Lecture Notes in Computer Science},
  volume       = {3865},
  pages        = {92--101},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11686699\_10},
  doi          = {10.1007/11686699\_10},
  timestamp    = {Tue, 06 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscwd/GouveaMS05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/SantoroBA05,
  author       = {Fl{\'{a}}via Maria Santoro and
                  Patrick Br{\'{e}}zillon and
                  Renata Mendes de Araujo},
  editor       = {Weiming Shen and
                  Anne E. James and
                  Kuo{-}Ming Chao and
                  Muhammad Younas and
                  Zongkai Lin and
                  Jean{-}Paul A. Barth{\`{e}}s},
  title        = {Management of shared context dynamics in software design},
  booktitle    = {Proceedings of the Ninth International Conference on Computer Supported
                  Cooperative Work in Design, {CSCWD} 2005, Volume 1, May 24-26, 2005,
                  Coventry, {UK}},
  pages        = {134--139},
  publisher    = {{IEEE} Computer Society},
  year         = {2005},
  url          = {https://doi.org/10.1109/CSCWD.2005.194159},
  doi          = {10.1109/CSCWD.2005.194159},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscwd/SantoroBA05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/GouveaMS05a,
  author       = {Maria Teresa A. Gouv{\^{e}}a and
                  Cl{\'{a}}udia Lage Rebello da Motta and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Weiming Shen and
                  Anne E. James and
                  Kuo{-}Ming Chao and
                  Muhammad Younas and
                  Zongkai Lin and
                  Jean{-}Paul A. Barth{\`{e}}s},
  title        = {TeamWorks: supporting and stimulating participation in communities
                  of practice},
  booktitle    = {Proceedings of the Ninth International Conference on Computer Supported
                  Cooperative Work in Design, {CSCWD} 2005, Volume 1, May 24-26, 2005,
                  Coventry, {UK}},
  pages        = {277--282},
  publisher    = {{IEEE} Computer Society},
  year         = {2005},
  url          = {https://doi.org/10.1109/CSCWD.2005.194183},
  doi          = {10.1109/CSCWD.2005.194183},
  timestamp    = {Tue, 06 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscwd/GouveaMS05a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/RezendeSB05,
  author       = {Erick A. Rezende and
                  Fl{\'{a}}via Maria Santoro and
                  Marcos R. S. Borges},
  editor       = {Weiming Shen and
                  Anne E. James and
                  Kuo{-}Ming Chao and
                  Muhammad Younas and
                  Zongkai Lin and
                  Jean{-}Paul A. Barth{\`{e}}s},
  title        = {Improving network organizations through collaborative support},
  booktitle    = {Proceedings of the Ninth International Conference on Computer Supported
                  Cooperative Work in Design, {CSCWD} 2005, Volume 2, May 24-26, 2005,
                  Coventry, {UK}},
  pages        = {710--715},
  publisher    = {{IEEE} Computer Society},
  year         = {2005},
  url          = {https://doi.org/10.1109/CSCWD.2005.194271},
  doi          = {10.1109/CSCWD.2005.194271},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscwd/RezendeSB05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dexaw/SantoroB05,
  author       = {Fl{\'{a}}via Maria Santoro and
                  Patrick Br{\'{e}}zillon},
  title        = {Group Storytelling Approach to Collect Contextualized Shared Knowledge},
  booktitle    = {16th International Workshop on Database and Expert Systems Applications
                  {(DEXA} 2005), 22-26 August 2005, Copenhagen, Denmark},
  pages        = {388--392},
  publisher    = {{IEEE} Computer Society},
  year         = {2005},
  url          = {https://doi.org/10.1109/DEXA.2005.102},
  doi          = {10.1109/DEXA.2005.102},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dexaw/SantoroB05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icalt/GouveaMS05,
  author       = {Maria Teresa A. Gouv{\^{e}}a and
                  Cl{\'{a}}udia Lage Rebello da Motta and
                  Fl{\'{a}}via Maria Santoro},
  title        = {Designing Support to Participation in Communities of Practice through
                  Recommender Systems},
  booktitle    = {Proceedings of the 5th {IEEE} International Conference on Advanced
                  Learning Technologies, {ICALT} 2005, Kaohsiung, Taiwan, July 5-8,
                  2005},
  pages        = {326--327},
  publisher    = {{IEEE} Computer Society},
  year         = {2005},
  url          = {https://doi.org/10.1109/ICALT.2005.112},
  doi          = {10.1109/ICALT.2005.112},
  timestamp    = {Tue, 06 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icalt/GouveaMS05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icalt/MoraesSB05,
  author       = {Thiago Guimaraes Moraes and
                  Fl{\'{a}}via Maria Santoro and
                  Marcos R. S. Borges},
  title        = {Tabul{\ae}: Educational Groupware for Learning Geometry},
  booktitle    = {Proceedings of the 5th {IEEE} International Conference on Advanced
                  Learning Technologies, {ICALT} 2005, Kaohsiung, Taiwan, July 5-8,
                  2005},
  pages        = {750--754},
  publisher    = {{IEEE} Computer Society},
  year         = {2005},
  url          = {https://doi.org/10.1109/ICALT.2005.251},
  doi          = {10.1109/ICALT.2005.251},
  timestamp    = {Thu, 23 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icalt/MoraesSB05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbqs/BittesSB05,
  author       = {Jos{\'{e}} M{\'{a}}rcio Bittes and
                  Fl{\'{a}}via Maria Santoro and
                  Marcos R. S. Borges},
  editor       = {Jorge Luis Nicolas Audy},
  title        = {A Implantabilidade como Atributo de Qualidade do Software},
  booktitle    = {Proceedings of the 4th Brazilian Symposium on Software Quality, {SBQS}
                  2005, Porto Alegre, RS, Brazil, June 6-10, 2005},
  pages        = {218--231},
  publisher    = {{SBC}},
  year         = {2005},
  url          = {https://doi.org/10.5753/sbqs.2005.16165},
  doi          = {10.5753/SBQS.2005.16165},
  timestamp    = {Wed, 27 Apr 2022 14:42:20 +0200},
  biburl       = {https://dblp.org/rec/conf/sbqs/BittesSB05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijcat/AraujoSB04,
  author       = {Renata Mendes de Araujo and
                  Fl{\'{a}}via Maria Santoro and
                  Marcos R. S. Borges},
  title        = {A conceptual framework for designing and conducting groupware evaluations},
  journal      = {Int. J. Comput. Appl. Technol.},
  volume       = {19},
  number       = {3-4},
  pages        = {139--150},
  year         = {2004},
  url          = {https://doi.org/10.1504/IJCAT.2004.004043},
  doi          = {10.1504/IJCAT.2004.004043},
  timestamp    = {Thu, 17 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijcat/AraujoSB04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/criwg/PerretBS04,
  author       = {Raphael Perret and
                  Marcos R. S. Borges and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Gert{-}Jan de Vreede and
                  Luis A. Guerrero and
                  Gabriela Mar{\'{\i}}n Ravent{\'{o}}s},
  title        = {Applying Group Storytelling in Knowledge Management},
  booktitle    = {Groupware: Design, Implementation and Use: 10th International Workshop,
                  {CRIWG} 2004, San Carlos, Costa Rica, September 5-9, 2004. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3198},
  pages        = {34--41},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30112-7\_4},
  doi          = {10.1007/978-3-540-30112-7\_4},
  timestamp    = {Tue, 14 May 2019 10:00:48 +0200},
  biburl       = {https://dblp.org/rec/conf/criwg/PerretBS04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscwd/SantoroBS04,
  author       = {Fl{\'{a}}via Maria Santoro and
                  Marcos R. S. Borges and
                  Neide dos Santos},
  editor       = {Weiming Shen and
                  Zongkai Lin and
                  Jean{-}Paul A. Barth{\`{e}}s and
                  Tangqiu Li},
  title        = {Learning to Plan the Collaborative Design Process},
  booktitle    = {Computer Supported Cooperative Work in Design I, 8th International
                  Conference, {CSCWD} 2004, Xiamen, China, May 26-28, 2004, Revised
                  Selected Papers},
  series       = {Lecture Notes in Computer Science},
  volume       = {3168},
  pages        = {33--44},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/11568421\_4},
  doi          = {10.1007/11568421\_4},
  timestamp    = {Tue, 14 May 2019 10:00:40 +0200},
  biburl       = {https://dblp.org/rec/conf/cscwd/SantoroBS04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbsi/BittesSB04,
  author       = {Jos{\'{e}} M{\'{a}}rcio Bittes and
                  Fl{\'{a}}via Maria Santoro and
                  Marcos R. S. Borges},
  editor       = {Jorge Luis Nicolas Audy and
                  Celso Maciel da Costa and
                  Gilberto Keller de Andrade and
                  Rafael Priklandnicki},
  title        = {A Implanta{\c{c}}{\~{a}}o de Sistemas de Informa{\c{c}}{\~{a}}o Apoiada
                  por Groupware},
  booktitle    = {Proceedings of the 1st Brazilian Symposium on Information Systems,
                  {SBSI} 2004, Porto Alegre, Brazil, October 13-14, 2004},
  pages        = {197--204},
  year         = {2004},
  url          = {https://doi.org/10.5753/sbsi.2004.6378},
  doi          = {10.5753/SBSI.2004.6378},
  timestamp    = {Fri, 18 Feb 2022 16:21:58 +0100},
  biburl       = {https://dblp.org/rec/conf/sbsi/BittesSB04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/criwg/FreitasBSP03,
  author       = {Rosa M. de Freitas and
                  Marcos R. S. Borges and
                  Fl{\'{a}}via Maria Santoro and
                  Jos{\'{e}} A. Pino},
  editor       = {Jes{\'{u}}s Favela and
                  Dominique Decouchant},
  title        = {Groupware Support for Cooperative Process Elicitation},
  booktitle    = {Groupware: Design, Implementation, and Use, 9th International Workshop,
                  {CRIWG} 2003, Autrans, France, September 28 - October 2, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2806},
  pages        = {232--246},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/978-3-540-39850-9\_21},
  doi          = {10.1007/978-3-540-39850-9\_21},
  timestamp    = {Tue, 14 May 2019 10:00:48 +0200},
  biburl       = {https://dblp.org/rec/conf/criwg/FreitasBSP03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/criwg/RosaBS03,
  author       = {M{\'{a}}rcio G. P. Rosa and
                  Marcos R. S. Borges and
                  Fl{\'{a}}via Maria Santoro},
  editor       = {Jes{\'{u}}s Favela and
                  Dominique Decouchant},
  title        = {A Conceptual Framework for Analyzing the Use of Context in Groupware},
  booktitle    = {Groupware: Design, Implementation, and Use, 9th International Workshop,
                  {CRIWG} 2003, Autrans, France, September 28 - October 2, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2806},
  pages        = {300--313},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/978-3-540-39850-9\_26},
  doi          = {10.1007/978-3-540-39850-9\_26},
  timestamp    = {Fri, 19 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/criwg/RosaBS03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/criwg/AraujoSB02,
  author       = {Renata Mendes de Araujo and
                  Fl{\'{a}}via Maria Santoro and
                  Marcos R. S. Borges},
  editor       = {J{\"{o}}rg M. Haake and
                  Jos{\'{e}} A. Pino},
  title        = {The {CSCW} Lab for Groupware Evaluation},
  booktitle    = {Groupware: Design, Implementation and Use, 8th International Workshop,
                  {CRIWG} 2002, La Serena, Chile, 1.-4. September 2002, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2440},
  pages        = {222--231},
  publisher    = {Springer},
  year         = {2002},
  url          = {https://doi.org/10.1007/3-540-46124-8\_15},
  doi          = {10.1007/3-540-46124-8\_15},
  timestamp    = {Tue, 14 May 2019 10:00:48 +0200},
  biburl       = {https://dblp.org/rec/conf/criwg/AraujoSB02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/criwg/SantoroBS00,
  author       = {Fl{\'{a}}via Maria Santoro and
                  Marcos R. S. Borges and
                  Neide dos Santos},
  title        = {An Infrastructure to Support the Development of Collaborative Project-Based
                  Learning Environments},
  booktitle    = {6th International Workshop on Groupware {(CRIWG} 2000), 18-20 October
                  2000, Madeira, Portugal},
  pages        = {78--85},
  publisher    = {{IEEE} Computer Society},
  year         = {2000},
  url          = {https://doi.org/10.1109/CRIWG.2000.885158},
  doi          = {10.1109/CRIWG.2000.885158},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/criwg/SantoroBS00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/SantoroBP00,
  author       = {Fl{\'{a}}via Maria Santoro and
                  Marcos R. S. Borges and
                  Jos{\'{e}} A. Pino},
  title        = {{CEPE:} Cooperative Editor for Processes Elicitation},
  booktitle    = {33rd Annual Hawaii International Conference on System Sciences (HICSS-33),
                  4-7 January, 2000, Maui, Hawaii, {USA}},
  publisher    = {{IEEE} Computer Society},
  year         = {2000},
  url          = {https://doi.org/10.1109/HICSS.2000.926587},
  doi          = {10.1109/HICSS.2000.926587},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/hicss/SantoroBP00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}