Do users want platform moderation or individual control? Examining the role of third-person effects and free speech support in shaping moderation preferences - Shagun Jhaver; Amy X. Zhang (New Media Soc., 2025)

Deplatforming Norm-Violating Influencers on Social Media Reduces Overall Online Attention Toward Them - Manoel Horta Ribeiro; Shagun Jhaver; Jordi Cluet-i-Martinell; Marie Reignier-Tayar; Robert West (Proc. ACM Hum. Comput. Interact., 2025)

Bans vs. Warning Labels: Examining Bystanders' Support for Community-wide Moderation Interventions - Shagun Jhaver (ACM Trans. Comput. Hum. Interact., 2025)

The Pin of Shame: Examining Content Creators' Adoption of Pinning Inappropriate Comments as a Moderation Strategy - Yunhee Shim; Shagun Jhaver (CoRR, 2025)

Bystanders of Online Moderation: Examining the Effects of Witnessing Post-Removal Explanations - Shagun Jhaver; Himanshu Rathi; Koustuv Saha (Proceedings of the CHI Conference on Human Factors in Computing Systems, CHI 2024, Honolulu, HI, USA, May 11-16, 2024, 2024)

Deplatforming Norm-Violating Influencers on Social Media Reduces Overall Online Attention Toward Them - Manoel Horta Ribeiro; Shagun Jhaver; Jordi Cluet-i-Martinell; Marie Reignier-Tayar; Robert West (CoRR, 2024)

Exploring How FoMO, Social Media Addiction, and Subjective Norms Influence Personal Moderation Configurations - Shagun Jhaver (CoRR, 2024)

Understanding the Resilience of Caste: A Critical Discourse Analysis of Community Profiles on X - Nayana Kirasur; Shagun Jhaver (CoRR, 2024)

Incorporating Procedural Fairness in Flag Submissions on Social Media Platforms - Yunhee Shim; Shagun Jhaver (CoRR, 2024)

Examining Racial Stereotypes in YouTube Autocomplete Suggestions - Eunbin Ha; Haein Kong; Shagun Jhaver (CoRR, 2024)

Addressing Interpersonal Harm in Online Gaming Communities: The Opportunities and Challenges for a Restorative Justice Approach - Sijia Xiao; Shagun Jhaver; Niloufar Salehi (ACM Trans. Comput. Hum. Interact., 2023)

Getting Data for CSCW Research - Shagun Jhaver; Kiran Garimella; Munmun De Choudhury; Christo Wilson; Aditya Vashistha; Tanushree Mitra (Computer Supported Cooperative Work and Social Computing, CSCW 2023, Minneapolis, MN, USA, October 14-18, 2023, 2023)

Do Users Want Platform Moderation or Individual Control? Examining the Role of Third-Person Effects and Free Speech Support in Shaping Moderation Preferences - Shagun Jhaver; Amy X. Zhang (CoRR, 2023)

Personalizing Content Moderation on Social Media: User Perspectives on Moderation Choices, Interface Design, and Labor - Shagun Jhaver; Alice Qian Zhang; Quanze Chen; Nikhila Natarajan; Ruotong Wang; Amy Xian Zhang (CoRR, 2023)

Bans vs. Warning Labels: Examining Support for Community-wide Moderation Interventions - Shagun Jhaver (CoRR, 2023)

Understanding the Governance Challenges of Public Libraries Subscribing to Digital Content Distributors - Yunhee Shim; Shagun Jhaver (CoRR, 2023)

Cleaning Up the Streets: Understanding Motivations, Mental Models, and Concerns of Users Flagging Social Media Posts - Alice Qian Zhang; Kaitlin E. Montague; Shagun Jhaver (CoRR, 2023)

Bystanders of Online Moderation: Examining the Effects of Witnessing Post-Removal Explanations - Shagun Jhaver; Himanshu Rathi; Koustuv Saha (CoRR, 2023)

Online Knowledge Production in Polarized Political Memes: The Case of Critical Race Theory - Alyvia Walters; Tawfiq Ammari; Kiran Garimella; Shagun Jhaver (CoRR, 2023)

Quarantined! Examining the Effects of a Community-Wide Moderation Intervention on Reddit - Eshwar Chandrasekharan; Shagun Jhaver; Amy S. Bruckman; Eric Gilbert (ACM Trans. Comput. Hum. Interact., 2022)

Designing Word Filter Tools for Creator-led Comment Moderation - Shagun Jhaver; Quan Ze Chen; Detlef Knauss; Amy X. Zhang (CHI '22: CHI Conference on Human Factors in Computing Systems, New Orleans, LA, USA, 29 April 2022 - 5 May 2022, 2022)

Designing Word Filter Tools for Creator-led Comment Moderation - Shagun Jhaver; Quan Ze Chen; Detlef Knauss; Amy X. Zhang (CoRR, 2022)

Addressing harm in online gaming communities - the opportunities and challenges for a restorative justice approach - Sijia Xiao; Shagun Jhaver; Niloufar Salehi (CoRR, 2022)

Do Platform Migrations Compromise Content Moderation? Evidence from r/The_Donald and r/Incels - Manoel Horta Ribeiro; Shagun Jhaver; Savvas Zannettou; Jeremy Blackburn; Gianluca Stringhini; Emiliano De Cristofaro; Robert West (Proc. ACM Hum. Comput. Interact., 2021)

Evaluating the Effectiveness of Deplatforming as a Moderation Strategy on Twitter - Shagun Jhaver; Christian Boylston; Diyi Yang; Amy S. Bruckman (Proc. ACM Hum. Comput. Interact., 2021)

Designing for Multiple Centers of Power: A Taxonomy of Multi-level Governance in Online Social Platforms - Shagun Jhaver; Seth Frey; Amy X. Zhang (CoRR, 2021)

Quarantined! Examining the Effects of a Community-Wide Moderation Intervention on Reddit - Eshwar Chandrasekharan; Shagun Jhaver; Amy S. Bruckman; Eric Gilbert (CoRR, 2020)

Does Platform Migration Compromise Content Moderation? Evidence from r/The_Donald and r/Incels - Manoel Horta Ribeiro; Shagun Jhaver; Savvas Zannettou; Jeremy Blackburn; Emiliano De Cristofaro; Gianluca Stringhini; Robert West (CoRR, 2020)

Does Transparency in Moderation Really Matter?: User Behavior After Content Removal Explanations on Reddit - Shagun Jhaver; Amy S. Bruckman; Eric Gilbert (Proc. ACM Hum. Comput. Interact., 2019)

?Did You Suspect the Post Would be Removed?": Understanding User Reactions to Content Removals on Reddit - Shagun Jhaver; Darren Scott Appling; Eric Gilbert; Amy S. Bruckman (Proc. ACM Hum. Comput. Interact., 2019)

Learning to Airbnb by Engaging in Online Communities of Practice - Maya Holikatti; Shagun Jhaver; Neha Kumar (Proc. ACM Hum. Comput. Interact., 2019)

Human-Machine Collaboration for Content Regulation: The Case of Reddit Automoderator - Shagun Jhaver; Iris Birman; Eric Gilbert; Amy S. Bruckman (ACM Trans. Comput. Hum. Interact., 2019)

Volunteer Work: Mapping the Future of Moderation Research - Charles Kiene; Kenny Shores; Eshwar Chandrasekharan; Shagun Jhaver; Jialun "Aaron" Jiang; Brianna Dym; Joseph Seering; Sarah A. Gilbert; Kat Lo; Donghee Yvette Wohn; Bryan Dosono (Companion Publication of the 2019 ACM Conference on Computer Supported Cooperative Work and Social Computing, CSCW 2019, Austin, TX, USA, November 09-13, 2019, 2019)

Measuring Professional Skill Development in U.S. Cities Using Internet Search Queries - Shagun Jhaver; Justin Cranshaw; Scott Counts (Proceedings of the Thirteenth International Conference on Web and Social Media, ICWSM 2019, Munich, Germany, June 11-14, 2019, 2019)

The view from the other side: The border between controversial speech and harassment on Kotaku in Action - Shagun Jhaver; Larry Chan; Amy S. Bruckman (First Monday, 2018)

The Internet's Hidden Rules: An Empirical Study of Reddit Norm Violations at Micro, Meso, and Macro Scales - Eshwar Chandrasekharan; Mattia Samory; Shagun Jhaver; Hunter Charvat; Amy S. Bruckman; Cliff Lampe; Jacob Eisenstein; Eric Gilbert (Proc. ACM Hum. Comput. Interact., 2018)

Online Harassment and Content Moderation: The Case of Blocklists - Shagun Jhaver; Sucheta Ghoshal; Amy S. Bruckman; Eric Gilbert (ACM Trans. Comput. Hum. Interact., 2018)

Algorithmic Anxiety and Coping Strategies of Airbnb Hosts - Shagun Jhaver; Yoni Karpfen; Judd Antin (Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, CHI 2018, Montreal, QC, Canada, April 21-26, 2018, 2018)

The View from the Other Side: The Border Between Controversial Speech and Harassment on Kotaku in Action - Shagun Jhaver; Larry Chan; Amy S. Bruckman (CoRR, 2017)

PostScholar: Surfacing Social Signals in Google Scholar Search - Larry Chan; Shagun Jhaver; Sandeep Soni (Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing, CSCW 2015, San Francisco, CA, USA, February 27 - March 2, 2016, Companion Volume, 2016)

Social Media Participation in an Activist Movement for Racial Equality - Munmun De Choudhury; Shagun Jhaver; Benjamin Sugar; Ingmar Weber (Proceedings of the Tenth International Conference on Web and Social Media, Cologne, Germany, May 17-20, 2016, 2016)