From Presence to Plausibility: Towards a Comprehensive Questionnaire for the Full Mixed Reality Spectrum. - Ballestin, Giorgio; Diepeveen, Heike; Çatar, Ece Alev; Borsci, Simone (SN Comput. Sci., 2025)

Adaptive XAI: Advancing Intelligent Interfaces for Tailored AI Explanations (2nd Edition). - Turchi, Tommaso; Malizia, Alessio; Paternò, Fabio; Borsci, Simone; Chamberlain, Alan; Fish, Andrew (2025)

Reflecting on Algorithmic Bias With Design Fiction: The MiniCoDe Workshops. - Turchi, Tommaso; Malizia, Alessio; Borsci, Simone (IEEE Intell. Syst., 2024)

Human AI conversational systems: when humans and machines start to chat. - Borsci, Simone; Chamberlain, Alan; Nichele, Elena; Bødker, Mads; Turchi, Tommaso (Pers. Ubiquitous Comput., 2024)

Re-examining the chatBot Usability Scale (BUS-11) to assess user experience with customer relationship management chatbots. - Borsci, Simone; Schmettow, Martin (Pers. Ubiquitous Comput., 2024)

Discrimination by Experience: Survey Users with Disability About Their Attitudes, Usage, and Satisfaction of Italian Digital Services. - Maggi, Piero; Luca, Beatrice De; Landolfo, Michele; Mastrangelo, Simon; Borsci, Simone (2024)

Adaptive XAI: Towards Intelligent Interfaces for Tailored AI Explanations. - Turchi, Tommaso; Malizia, Alessio; Paternò, Fabio; Borsci, Simone; Chamberlain, Alan (2024)

Embedding artificial intelligence in society: looking beyond the EU AI master plan using the culture cycle. - Borsci, Simone; Lehtola, Ville V.; Nex, Francesco; Yang, Michael Ying; Augustijn, Ellen-Wien; Bagheriye, Leila; Brune, Christoph; Kounadi, Ourania; Li, Jamy; Moreira, João L. R.; Nagel, Joanne Van Der; Veldkamp, Bernard P.; et al. (AI Soc., 2023)

A confirmatory factorial analysis of the Chatbot Usability Scale: a multilanguage validation. - Borsci, Simone; Schmettow, Martin; Malizia, Alessio; Chamberlain, Alan; Velde, Frank van der (Pers. Ubiquitous Comput., 2023)

Ciao AI: the Italian adaptation and validation of the Chatbot Usability Scale. - Borsci, Simone; Prati, Elisa; Malizia, Alessio; Schmettow, Martin; Chamberlain, Alan; Federici, Stefano (Pers. Ubiquitous Comput., 2023)

eGLU-Box Mobile: A Smartphone App for Usability Testing by Italian Public Administration Webmasters. - Federici, Stefano; Bifolchi, Giovanni; Bracalenti, Marco; Ansani, Alessandro; Napoletti, Agnese; Lanzilotti, Rosa; Desolda, Giuseppe; Mele, Maria Laura; Borsci, Simone; Filippis, Maria Laura De; Gaudino, Giancarlo; Amendola, Massimo; et al. (2023)

Digital twin of a city: Review of technology serving city needs. - Lehtola, Ville V.; Koeva, Mila; Elberink, Sander Oude; Raposo, Paulo; Virtanen, Juho-Pekka; Vahdatikhaki, Faridaddin; Borsci, Simone (Int. J. Appl. Earth Obs. Geoinformation, 2022)

The Chatbot Usability Scale: the Design and Pilot of a Usability Scale for Interaction with AI-Based Conversational Agents. - Borsci, Simone; Malizia, Alessio; Schmettow, Martin; Velde, Frank van der; Tariverdiyeva, Gunay; Balaji, Divyaa; Chamberlain, Alan (Pers. Ubiquitous Comput., 2022)

Remote Working: A Way to Foster Greater Inclusion and Accessibility? - Federici, Stefano; Bifolchi, Giovanni; Mele, Maria Laura; Bracalenti, Marco; Filippis, Maria Laura De; Borsci, Simone; Gaudino, Giancarlo; Amendola, Massimo; Cocco, Antonello; Simonetti, Emilio (2022)

A Systematic Literature Review of User Experience Evaluation Scales for Human-Robot Collaboration. - Prati, Elisa; Borsci, Simone; Peruzzini, Margherita; Pellicciari, Marcello (2022)

Case Studies on the Use of Sentiment Analysis to Assess the Effectiveness and Safety of Health Technologies: A Scoping Review. - Polisena, Julie; Andellini, Martina; Salerno, Piergiorgio; Borsci, Simone; Pecchia, Leandro; Iadanza, Ernesto (IEEE Access, 2021)

A Chatbot Solution for eGLU-Box Pro: The Usability Evaluation Platform for Italian Public Administrations. - Federici, Stefano; Mele, Maria Laura; Bracalenti, Marco; Filippis, Maria Laura De; Lanzilotti, Rosa; Desolda, Giuseppe; Borsci, Simone; Gaudino, Giancarlo; Cocco, Antonello; Amendola, Massimo; Simonetti, Emilio (2021)

End-User Development - 8th International Symposium, IS-EUD 2021, Virtual Event, July 6-8, 2021, Proceedings (Springer, 2021)

Preliminary Results of a Systematic Review: Quality Assessment of Conversational Agents (Chatbots) for People with Disabilities or Special Needs. - Filippis, Maria Laura De; Federici, Stefano; Mele, Maria Laura; Borsci, Simone; Bracalenti, Marco; Gaudino, Giancarlo; Cocco, Antonello; Amendola, Massimo; Simonetti, Emilio (2020)

Shaking the usability tree: why usability is not a dead end, and a constructive way forward. - Borsci, Simone; Federici, Stefano; Malizia, Alessio; Filippis, Maria Laura De (Behav. Inf. Technol., 2019)

Effectiveness of a multidevice 3D virtual environment application to train car service maintenance procedures. - Borsci, Simone; Lawson, Glyn; Jha, Bhavna; Burgess, Mark; Salanitri, Davide (Virtual Real., 2016)

When simulated environments make the difference: the effectiveness of different types of training of car service procedures. - Borsci, Simone; Lawson, Glyn; Salanitri, Davide; Jha, Bhavna (Virtual Real., 2016)

Empirical evidence, evaluation criteria and challenges for the effectiveness of virtual and mixed reality tools for training operators of car service maintenance. - Borsci, Simone; Lawson, Glyn; Broome, Simon (Comput. Ind., 2015)

Assessing User Satisfaction in the Era of User Experience: Comparison of the SUS, UMUX, and UMUX-LITE as a Function of Product Experience. - Borsci, Simone; Federici, Stefano; Bacci, Silvia; Gnaldi, Michela; Bartolucci, Francesco (Int. J. Hum. Comput. Interact., 2015)

Causal factors of low stakeholder engagement: a survey of expert opinions in the context of healthcare simulation projects. - Jahangirian, Mohsen; Borsci, Simone; Shah, Syed Ghulam Sarwar; Taylor, Simon J. E. (Simul., 2015)

Short Scales of Satisfaction Assessment: A Proxy to Involve Disabled Users in the Usability Testing of Websites. - Borsci, Simone; Federici, Stefano; Mele, Maria Laura; Conti, Matilde (2015)

Relationship Between Trust and Usability in Virtual Environments: An Ongoing Study. - Salanitri, Davide; Hare, Chrisminder; Borsci, Simone; Lawson, Glyn; Sharples, Sarah; Waterfield, Brian (2015)

Early Prototype Assessment of a New Virtual System for Training Procedural Skills of Automotive Service Operators: LARTE Tool. - Borsci, Simone; Lawson, Glyn; Burgess, Mark; Jha, Bhavna (2015)

A Model of Web-Based Follow-Up to Reduce Assistive Technology Abandonment. - Federici, Stefano; Mele, Maria Laura; Romeo, Salvatore Agostino; Didimo, Walter; Liotta, Giuseppe; Borsci, Simone; Meloni, Fabio (2014)

Reviewing and Extending the Five-User Assumption: A Grounded Procedure for Interaction Evaluation. - Borsci, Simone; Macredie, Robert D.; Barnett, Julie; Martin, Jennifer L.; Kuljis, Jasna; Young, Terry (ACM Trans. Comput. Hum. Interact., 2013)

A Grounded Procedure for Managing Data and Sample Size of a Home Medical Device Assessment. - Borsci, Simone; Martin, Jennifer L.; Barnett, Julie (2013)

Environmental Evaluation of a Rehabilitation Aid Interaction under the Framework of the Ideal Model of Assistive Technology Assessment Process. - Federici, Stefano; Borsci, Simone; Mele, Maria Laura (2013)

The Bootstrap Discovery Behaviour (BDB): a new outlook on usability evaluation. - Borsci, Simone; Londei, Alessandro; Federici, Stefano (Cogn. Process., 2011)

Web usability evaluation with screen reader users: implementation of the partial concurrent thinking aloud technique. - Federici, Stefano; Borsci, Simone; Stamerra, Gianluca (Cogn. Process., 2010)

Erratum to: Web usability evaluation with screen reader users: implementation of the partial concurrent thinking aloud technique. - Federici, Stefano; Borsci, Simone; Stamerra, Gianluca (Cogn. Process., 2010)

Usability evaluation with screen reader users: a video presentation of the PCTA's experimental setting and rules. - Federici, Stefano; Borsci, Simone; Mele, Maria Laura (Cogn. Process., 2010)

Web popularity: an illusory perception of a qualitative order in information. - Federici, Stefano; Borsci, Simone; Mele, Maria Laura; Stamerra, Gianluca (Univers. Access Inf. Soc., 2010)

Beyond a Visuocentric Way of a Visual Web Search Clustering Engine: The Sonification of WhatsOnWeb. - Mele, Maria Laura; Federici, Stefano; Borsci, Simone; Liotta, Giuseppe (2010)

On the dimensionality of the System Usability Scale: a test of alternative measurement models. - Borsci, Simone; Federici, Stefano; Lauriola, Marco (Cogn. Process., 2009)