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"Participatory Design of Public Sector Services."
Alan Hartman et al. (2010)
- Alan Hartman, Anshu N. Jain, Jay Ramanathan, Antonis Ramfos, Willem-Jan van den Heuvel, Christian Zirpins, Stefan Tai, Yannis Charalabidis, Aljosa Pasic, T. Johannessen:
Participatory Design of Public Sector Services. EGOVIS 2010: 219-233
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