*AI(Artificial Intelligence) is expected to significantly transform all areas of business.
AI rapidly classifies and learns from large datasets collected through methods like automated internet searches, scraping, or offline labeling.
This allows AI to perform repetitive tasks quickly and in large volumes.
Unlike humans, AI doesn’t experience fatigue, ensuring error-free work over extended periods, free from misinterpretations or distortions in data analysis, and producing high-quality results at a much faster pace.
* As a result, AI could potentially replace a significant number of online-based office jobs currently
performed by humans.
For instance, AI is quickly being integrated into customer service as AICC (Artificial Intelligence
Contact Center), replacing emotionally taxing tasks with chatbots and voice bots.
In offline environments, AI is being combined with robots to replace factory workers who perform repetitive tasks.
*If the ongoing data-driven digital economic transformation continues,
the accumulation of long-term learning data, the enhancement of decision-making algorithms,
and the refinement of robotic operations could lead to AI and robots replacing professionals in knowledge-based fields such as lawyers, accountants, doctors, architects, designers, and chefs,
at least for mass-produced outputs.
*However, there are certain tasks that AI and robots are not expected to replace.
These include final decision-making, emotional counseling, and creative or artistic endeavors
that require human touch, such as sports, entertainment, and content creation.
These areas will likely remain high-value tasks for humans.
*We have examined the application of AI in the payment and settlement sector as follows:
1. Supporting efficient consumer spending
2. Assisting merchants in business management
3. Enhancing risk management for payment method issuers
4. Supporting and monitoring finance-related to payments
