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28060 Topics
D
Divcom DigitalNew
asked in Troubleshooting
Getting error when connect Zapier with Gravity Forms - "This account connection is expired. You'll need to reconnect the account before continuing."

This is the error we’re receiving:We hit an error adding your new accountauthentication failed: We ran into an error and were unable to complete the request. This kind of error is usually cause by a malformed Base URL, but could have other causes. Please provide this error message to Support if you wish to escalate: AppError: {"message":"Invalid Base URL or REST API not configured properly on WordPress website. Please verify your URL is from Settings > General > Site URL and verify that REST API is working properly on your website by checking the Tools > Site Health for Errors."}Make sure you click "Allow" or "Accept" on the permission popup Double check your Account has the correct permissions Check out our help docs for more information  We had previously opened up a ticket back on the 30th of July 2024, speaking to Abdullah U. in regards to this issue and were suggested some fixes, however none have worked. Part of the ticket response:However, from the video, I can confirm

3
Troy Tessalone
3 minutes ago
P
Phar94954New
asked in How Do I
mapping fields: source and destination both have multiple choices but different wording

hi all -I have a question that I think might have a simple answer, but I can’t seem to find it!My problem is:Say that the SOURCE data for a field has 3 potential values:  ‘red’, ‘green’ and ‘yellow’. Now say the DESTINATION field only allows 3 potential values: “high”, “low”, “medium”.I’d love to just tell Zapier that if that field contains ‘red’ then change it to ‘high’ (for example).I was thinking to use the Zapier Formatter and use a text find and replace, but it would be a bit cumbersome since there are a lot of fields like this. Would that be a good way to do it?Any suggestions on the ‘best’ way?  thank you! 

1
Troy Tessalone
1 hour ago
B
BFSABenNew
asked in How Do I
Will a formula that updates from an XLOOKUP trigger an updated cell in Google Sheets?

I have a ZAP that triggers when any row is updated on a Google Sheet. The sheet being watched for updates has XLOOKUPs in it which update based on a different sheet. If the resulting value of the XLOOKUP changes, does that trigger as an updated row or no?. . . it doesn’t seem to, but I’m not certain.

1
Troy Tessalone
2 hours ago
T
TOMOMIKANNew
asked in How Do I
How to assign Asana collaborators when a record status in Kintone changes?

Hello everyone,I would like to ask for your assistance with something. I am trying to create a Zap that automatically creates a task in Asana and assigns collaborators when a record status in an app within Kintone reaches a specific state, triggered via a webhook.Could you please advise on how to set this up?

3
T
4 hours ago
D
DeefBeginner
asked in Troubleshooting
Odoo ERP Self hosted Fault (code BaseModel.search() takes from 2 to 5 positional arguments but 6 were given

I see on other tickets that odoo is not supported anymore.  But is there someone who can help me out with this error or give me some advice how I can solve this? Failed to create a create lead/opportunity in Odoo ERP Self HostedFault (code BaseModel.search() takes from 2 to 5 positional arguments but 6 were given) occurred. Message: Traceback (most recent call last): File "/opt/odoo17/odoo/addons/base/controllers/rpc.py", line 138, in xmlrpc_1 response = self._xmlrpc(service) ^^^^^^^^^^^^^^^^^^^^^ File "/opt/odoo17/odoo/addons/base/controllers/rpc.py", line 127, in _xmlrpc result = dispatch_rpc(service, method, params) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/odoo17/odoo/http.py", line 391, in dispatch_rpc return dispatch(method, params) ^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/odoo17/odoo/service/model.py", line 35, in dispatch res = execute(db, uid, *params[3:]) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/odoo17/odoo/service/model.py", line 65, in execute res = execute_cr(cr, uid, ob

8
A
4 hours ago
J
jmh600cbrNew
asked in Code & Webhooks
Webhook catch coming through as several request

I have code for a webhook pull on my website. Here is the code: $curl = curl_init();curl_setopt_array($curl, array( CURLOPT_URL => 'https://hooks.zapier.com/hooks/catch/8750787/2huuqpb/', CURLOPT_RETURNTRANSFER => true, CURLOPT_ENCODING => '', CURLOPT_MAXREDIRS => 10, CURLOPT_TIMEOUT => 0, CURLOPT_FOLLOWLOCATION => true, CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1, CURLOPT_CUSTOMREQUEST => 'POST', CURLOPT_POSTFIELDS => json_encode(array( array( "Attribute" => "EmailAddress", "Value" => $emailid ), array( "Attribute" => "FirstName", "Value" => $firstname ), array( "Attribute" => "LastName", "Value" => $lastname ), array( "Attribute" => "Phone", "Value" => $mobileno ), array( "Attribute" => "mx_Best_Time_to_Call", "Value" => $timetocall ), array( "Attribute" => "Source", "Value" => "Website" ),

3
Troy Tessalone
6 hours ago
A
alephaccessibilityNew
asked in Troubleshooting
Zap test works but not live (Google Sheets to Brevo)

I have a zap where a new Google Sheets row (trigger) results in a new contact added to Brevo.The test is working fine, but in the real scenario it’s not working.I checked the Zap history, and only one zap shows (from when I did a manual data transfer).Help?  Details:Google Sheet raw data Zap Zap history - data in (from manual transfer. No history for any auto zaps)Zap history - data out (from manual transfer. No history for any auto zaps) 

1
Troy Tessalone
6 hours ago
M
marketing-team1New
asked in Troubleshooting
Reachdesk App Connection

Hi, I am looking for information on how to connect Zapier and Reachdesk. When I go to Apps > Reachdesk, I see that have a connection set up but when I try and build a Zap, it says that the app is not available. Is this a paid feature? 

1
Troy Tessalone
6 hours ago
A
AvinashNew
asked in Troubleshooting
Extract data from Webhook response

I'm using a Custom Webhook to create a Company. Upon successful creation, the webhook returns the CompanyID as a response. My goal is to capture this CompanyID and use it in the subsequent step of creating a Job. While the CompanyID is visible in the input field, the output field remains empty.  

3
Troy Tessalone
6 hours ago
V
VF ImmigrationBeginner
asked in How Do I
Hoc can I send google doc file as .docx to onedrive folder?

I have a zap that creates a file from a google doc template and then sends it to a onedrive folder. It works, but its sending the file as text/google doc format when using the “file” object. I tried using the “file docx” object, but I get errors. is there something to know?

7
V
6 hours ago
I
idshealthNew
asked in How Do I
Multiple attachments to rename and save via ftp to private server.

Noob. 🙄 Trying to capture 5 graphic attachments from an email from a FormStack form. The graphics should be renamed to be the response from one of the fields (which is a number), a dash -, and the sequence number of the graphic, ie 9876-1, 9876-2, 9876-3 etc. They are to be saved in my private server. I’ve created an EasyFTP connection that works well and goes to the appropriate directory.Of course there’s more to the problem but this is the first critical step.Thanks in advance. 

4
I
7 hours ago
B
bbbuffaloNew
asked in How Do I
How to create an activity in PipeDrive when a tag is added to ActiveCampaign

When I use the Zap “Sync ActiveCampaign tag additions with Pipedrive contact activities”, I can’t seem to get anything to happen. When I click the “Test” button it appears to work, but then if I go into any contact in AC that also exists in PD, and I add that tag to the AC contact, nothing happens in PipeDrive.The same goes for when I try to create this task from scratch.Trigger: When a new tag “Zap1” is added to a contact in ActiveCampaign, I want to instantly add an Activity to Call that same contact in PipeDrive (and yes the contact is already in PD). Tag added in ActiveCampaign; Create activity in PipeDrive.  How do I make this work? 

8
B
8 hours ago
R
rides4youNew
asked in How Do I
How to connect Tavily API for web search

I’m working on a different chatbot platform at the moment and I’m thinking of moving to Zapier. The current platform offers an API connection to Tavily, through which I can initiate a web search. This enables me to get more current and up2date results for certain requests than through the LLM ChatGPT4o.How can I manage to achieve the same thing through Zapier?

3
M
9 hours ago
D
DerhundegefaehrteNew
asked in How Do I
How to connect Shopify with funnelcockpit and give customers a funnelcockpit tag?

Hello, I would like to transfer my customers from Shopify to Funnelcockpit.1. all customers who have subscribed to the newsletter and confirmed (from today, not retroactively) - they should automatically receive a corresponding tag in Funnelcockpit2: Customer A who buys course A should be transferred to FunnelCockpit and receive the stored tag for course A so that he automatically receives the access data. Can anyone help me? Thank you very much Nina

3
Troy Tessalone
9 hours ago
M
mostlyundercontrolNew
asked in How Do I
Mailerlite to google drive acess

Is there a way I can have an email from a Mailerlite email list get automatically added to the access list of a google drive document? It’s a paid product so I only want emails added to access it but don’t want to manually add emails every time it’s purchased.  Thanks!

1
Troy Tessalone
9 hours ago
J
Jay BrigdenNew
asked in Code & Webhooks
POST API Call Error 415

Hi, I am trying to make a simple POST api call with the following body:{"name": "test","asset_tag": "test","description": "test"} As per the API documentation my format seems correct however Zapier keeps returning a 415 Error Usupported media type.  I have read documentation that Zapier passes raw data so I would like the know which syntax I should be using in zapier to pass JSON. Thanks

1
Troy Tessalone
10 hours ago
A
Ashwani MadhukarNew
asked in How Do I
Ignition App Trigger Options

I have client requirement where I am using a ignition trigger module and once its triggred I am changing the click up task status.Trigger options available in zappier:Classic Proposal State Changed Proposal Accepted Proposal Archived Proposal Completed Proposal Marked as Lost Proposal Moved to Awaiting Acceptance Proposal Revoked Proposal Saved as Draft Service Accepted by ClientClient Provided trigger option:When Proposal is sent to a Lead via Ignition  When Proposal is viewed in Ignition When Proposal is signed in Ignition When Proposal is sent to a Client via IgnitionNeed help in determining what Zapier ignition trigger option will be used for the client provided trigger options.  

1
Troy Tessalone
10 hours ago
A
Act-BoldNew
asked in Troubleshooting
When someone buys offer on ThriveCart the offer isn’t granted to them in Kajabi

Hi there, so I set up a zap using Thrivecart and Kajabi. Its super simple → when someone buys offer on thrivecart→ Zap to kajabi and grant offer - DONE. The first part was easy to set up but once it got to the second part where I have to configure the offer, member name, email etc. I only get the option of putting it the name/email/info of a previous Customer. Thinking it’s just being used as an example ( since there was no option of just putting in gerneric Customer email ) I continued only to realize once I’ve completed that I actually granted her the offer?! Does Zapier not propagte the infomation once someone buys the offer? How am I supposed to know the name and email of some unknown customer to be? I am confused and angry that something so simple is made so complicated…It’s my first Zap that I created so I’m sure I’ve missed something but still, very annoying. 

7
A
10 hours ago
0
00CroNew
asked in Troubleshooting
Cannot Connect EZlynx Account

I’ve been trying to setup a zap where I can transfer New Contacts that are added to our AMS through EZLynx onto Google Sheets. I’m running into an issue with connecting the account. Each time I try to connect the account, I run into the following error: When I click Reconnect this account, I receive a popup that says:But after it finishes, nothing happens. I clicked Learn More and it took me to:https://help.zapier.com/hc/en-us/articles/8496290788109-Manage-your-app-connections#h_01H90TMQPTCFW2X263FFKVGHR8I followed these steps and it still doesn’t work.This basic error has discouraged me from using Zapier but I figured I’d ask before moving onto another platform. Please help.Thank you

1
Troy Tessalone
11 hours ago
L
LAndersen2210Beginner
asked in Troubleshooting
Combining First and last names

My input information is coming in from Service Fusion as Techs Assigned First Name and Techs Assigned Last Name.I want change the text to read First name/Last Name on one line  Esteban Armas, Memo Barajas, Rafael Barajas, Memo Barajas

3
L
11 hours ago
D
DeviantRileyBeginner
asked in Troubleshooting
Does the DropInBlog event Post Published really mean Post Exists?

I set up my first Zap yesterday, but it seems last night it found my scheduled/draft post on DropInBlog and declared it a new Published Post to share with the world. It was not ready, and today I had to go delete it off of all of my socials. Very embarrassing!Is there a setting or field that I have missed in setup that makes sure the Zap only runs on a published public post and not on drafts?

7
D
12 hours ago
L
LawrencebruceNew
asked in How Do I
How Can Zapier Automations Improve Efficiency in a Lead Generation Agency?

Hello Zapier Community,I run a Lead Generation Agency, and I'm looking for ways to enhance our efficiency using Zapier. What are some effective Zaps or automation workflows you've set up to streamline lead collection, nurturing, and follow-up processes? I'm particularly interested in automating tasks like syncing leads across platforms, sending personalized emails, and tracking lead engagement.Any tips or success stories would be greatly appreciated!Thanks in advance!

2
L
12 hours ago
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idrNew
asked in Troubleshooting
Zapier Error to connect to OpenAI APIs

When i create an OpenAI API key athttps://platform.openai.com/settings/profile?tab=api-keysand try to use it to connect it to zapier, i get the following error:Would you please be so kind to help me fix this issue?

2
I
13 hours ago
wecker
weckerBeginner
asked in Code & Webhooks
How to create a file with non-standard encoding (wp1252) ?

I need to create a file with wp1252 encoding out of a string that I generate in my Zap and then save it in google drive.  However, when I convert the string with Python into the correct encoding, Zapier can’t work with it as return value and wants my Python code to output an utf-8 encoded string. Apparently I also can’t create a temporary file with Python and access it in the next step (or at least I couldn’t figure out how, even with the Zapier documentation and the built-in AI chatbot).Does anyone have an idea of how I can achieve my goal of creating a wp1252 encoded file with Zapier and then save it in google drive?Thanks in advance!! 

2
wecker
13 hours ago
B
bbehr1New
asked in Troubleshooting
OneDrive API Issue: "The request is missing a valid API key"

I’ve been trying to create a zap where a file uploaded to a Google Drive will be copied to a shared file in OneDrive, but I keep encountering the same API error message no matter how I configure it.  I have re-authenticated OneDrive and r-checked the step configuration. I still get the same error message, after following the trouble-shooting steps. Here is the OneDrive configuration:   And here is the Google Drive step, in case that’s relevant:  Please help, I’ve been struggling to troubleshoot this problem for weeks. 

2
B
13 hours ago
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