It’s a good idea to have a priority list of tickets that you would like to buy as you might not get your first choice due to high demand. Discuss all your options in advance to avoid disappointment. For example, if family camping tickets are sold out but adult/child camping tickets are available, you know that you can buy tickets using your second option. For more information, please click here to see the full range of ticket types and prices.

So that the pressure isn’t just on you, ask friends and family to try and purchase tickets too. Don’t forget to let your team know when you have the tickets to avoid doubling up - we are unable to refund tickets if multiple orders are processed.

Please note that purchases are limited to 10 tickets per ticket type. If you’re planning on purchasing more than 10 tickets of a certain ticket type, you will need to split your booking between yourself and another member of the party. You’ll both need to book tickets on separate transactions that in combination, add up to the total size of your party.

Please also note that family tickets are restricted to 1 ticket per booking.

Make sure you have the correct credit card details in front of you and your online bank password ready (passwords are sometimes required on the secure payment page). You don’t want to waste time searching for your card or resetting your password while your tickets are reserved!

Make sure you have your alarms set in advance to our ticket sale time!

Tickets sell out very quickly and you want your computer to keep up with the action. If you stay on the initial selection page (whilst deciding which tickets you want to buy) for any length of time you may not be seeing the very latest ticket availability. Press Ctrl F5 on a PC, Command and R button on a Mac or hit the refresh button in the browser window on your phone.

The best thing to do is to select the tickets you want as quickly as possible.