VTEX

🚀 VTEX acquires Weni to enhance its composable and complete platform, delivering data-driven, AI-powered CX for enterprise brands and retailers We are thrilled to announce that @VTEX has officially acquired @Weni, a leading expert in AI-powered customer service and communication solutions. With Weni by VTEX, we’re enhancing our CX offerings, particularly in the post-purchase phase, with cutting-edge AI-driven solutions for premier B2B and B2C businesses. "The acquisition of Weni represents a significant milestone in VTEX’s strategy to be the backbone of connected commerce, offering a complete, data-driven, AI-powered CX platform. This unification of channels makes the consumer feel that the entire purchasing process is personalized and well-supported, much like a concierge service,” said Alexandre Soncini, VTEX co-founder. Stay tuned for more updates as we integrate Weni’s expertise into our platform to drive innovation and deliver unparalleled value to our clients. Welcome to the future of #ConciergeCommerce. Check out the full release: https://lnkd.in/dzD7NwAG #VTEX #Weni #AI #CustomerExperience #DigitalCommerce #Innovation

Still excited about this podcast with Don “eCommerce” Brett

The team at Clouda Inc implemented a great case for B2B Self-Service Portals with VTEX and STANLEY Engineered Fastening We're proud to be able to work on projects like this with industry visionaries like Chris Teer, Nathan Lattimer, Thiago Doherty Garcia, MBA, and Eduardo Higa

Know that feeling you only get when your medal table is full? Well, we do. 🏅 VTEX has swept the board in the Paradigm B2B Combine for Digital Commerce Solutions: Enterprise and Midmarket editions, winning 24 medals in 24 categories! ✨ Paradigm B2B Combine is the go-to guide for anyone who has decided to innovate in the B2B digital commerce landscape. The reports are led by Andy Hoar, the ultimate authority in B2B ecommerce. Discover what features and capabilities make VTEX's composable and complete platform the right one for your B2B business. Check out the full report here: https://lnkd.in/d_q9sS24 📝 #VTEX #B2B #ExcellenceInCommerce #ParadigmB2B #AndyHoar #DigitalCommerce #Enterprise #Midmarket #Commerce

We had an incredible evening at our executive dinner with Rick Watson hosted by VTEX and McFadyen Digital. It was an honor to share the night with so many visionary leaders in digital commerce, at Carne & Mare on the Manhattan waterfront. Thank you to everyone who attended this intimate gathering. The conversations and connections made were excellent. Watch some highlights from the evening, and let’s continue the conversation! Ziad Marcos Jose A. Munoz Jr. David Llewellyn Brian H. Lisa Mashonganyika MBA ACA FCCA Abby V. Andrew Vitale Will Bottinick Patty S. Victor Castro Feel free to reach out if you're interested in learning more about how VTEX or McFadyen Digital can support your digital commerce journey. #DigitalCommerce #Networking #IndustryLeaders #Innovation

Exciting News! H Mart has successfully migrated to VTEX to modernize its ecommerce operations. 🛍️ H Mart is the largest Asian supermarket chain in North America, with over 90 stores. The company now offers a seamless online shopping experience, combining dry and fresh goods in one cart with real-time inventory updates. The migration from Adobe Magento, completed in just seven months, sets a new standard for online grocery. This project was completed in collaboration with our global partner VML. Discover how VTEX's composable and complete platform enhances H Mart's customer experience! 🛒 https://lnkd.in/dygKS-wu #DigitalTransformation #GroceryEcommerce #Innovation

Um dos maiores desafios de quem lida com ecommerce é logística. Prazos de entrega, alinhamento de expectativa e custos de frete podem afetar a experiência do cliente final. O VTEX Shipping Network é a solução da VTEX que facilita os processos logísticos. Com integração plug & play aos Correios, ela proporciona uma redução de 26,4% no custo de frete, agilizando todo o processo de envio. Arraste até o final e confira empresas que já estão colhendo os benefícios dessa tecnologia inovadora. Junte-se a nós e transforme suas entregas! #VTEX #VTEXShippingNetwork

eCommerce's Era of Profitability: 3 Bets Retailers & Brands Can't Afford to Miss 🎯 Awesome report by the team at VTEX. Brands and retailers have been on a rollercoaster ride these past few years, and it isn't stopping anytime soon! Fun Facts: (4) 🎊 70% of all carts are abandoned by consumers 🎊 55% of retailers/brands are in the early stages of the omnichannel maturity curve 🎊 38% reduction in ad effectiveness post iOS 14.5 update 🎊 37% of retailers say eCommerce isn’t meeting their profitability targets Key Themes: (3) 1️⃣ Customer Loyalty Over Acquisition: Forget the 'growth at all costs' mantra. It's time to nurture the relationships you already have. Did you know that 80% of your profits come from 20% of your most loyal customers? Shift gears from acquiring new customers to turning first-timers into lifelong brand champions. Gather that precious first-party data and be present on every channel your customers use. 2️⃣ Omnichannel Fulfillment Mastery: Omnichannel isn't just a buzzword anymore, it's a necessity. Treat fulfillment like a product, not an afterthought. Unify your inventory across all channels, embrace marketplace models, and watch those profit margins grow. 3️⃣ Reimagine Customer Engagement: Boring, cookie-cutter online stores won't cut it anymore. Step outside the box and create immersive experiences. Think video commerce, interactive product pages, and virtual stores. Take a cue from China, where they're already revolutionizing the online shopping game. Happy to share (23 pg). #ecommerce #digital #omnichannel #strategy #cmo #cdo #ceo #cro #leadership #retailecommerceclub #cpg #privateequity #playtowin

#VTEX Connect Europe was a big success with great content for 3,000 attendees! #Commerce Solutions Architect Lukas Hendrischke, CMX & I discuss some great new (& some well-proven) features of the VTEX "Composable & Complete Commerce" platform. #Gartner's Voice of Customer recognized VTEX as the only "Customers Choice" #Digital#Commerce platform. 98% of VTEX customers were willing to recommend the platform to peers. #IDC's Marketscape recognized VTEX as the leader in two categories: Headless Digital Commerce platforms & B2C digital commerce platforms. IDC highlighted VTEX's omnichannel capabilities that enable operations online, in-store, in warehouses & more with built-in OMS & #marketplace features. VTEX processed 2,800 orders/min on Black Friday. Live-streaming was broadcast during the show. See the video of live sales of Under Armour & other #brands. 350 VTEX retailers drive sales with this fast growing sales channel. Social selling, leveraging influencers & integration with social are important channels for #retailers. AI chat is available to answer common viewer questions & short videos can easily be added to product detail pages. Pick & Pack optimizes fulfilling orders from stores/DC/FC & is integrated with over 2,000 shipment providers. It handles scenarios like replacement/rejection/addition of items & merchants can manage driver schedules, route optimization, real-time order tracking & other #LastMile factors. Drivers can upload proof of pickup/delivery like notes, signatures & photos. Analytics improve picker performance & other logistics. Returns #AI will review photos & descriptions of returns requested by customers & make automated decisions to handle the cumbersome but important #ReverseLogistics of commerce. Data Pipeline quickly & securely integrates commerce, #OMS & other data with data warehouse or BI tools. With GDPR limiting third-party cookies & data, it's very important to leverage first-party data to gain actionable insights. CRO Santiago Naranjo Alvaréz & EMEA/APAC GM Prakash Gurumoorthy kicked off #VTEXconnectEurope by highlighting successful client launches. For example, McFadyen Digital & VTEX client OBI had a great presentation of their #ecommerce & #marketplace success on the VTEX platform. OBI is the leading home improvement / DIY retailer in Germany with $9.4 billion of sales, 645 stores in Europe & 21 million monthly ecommerce visitors. I was honored to present about digital channel strategies. I'll share my presentation in another post. More details in comments below.

🌐 Expanding Global Horizons in B2B Ecomm bisco industries didn't stop at domestic success. By deploying multilingual content in ten languages and opening their first overseas office, the company unlocked international growth posibilities. Learn more about bisco Industries’ strategic global expansion in the full article on DigitalCommerce 360! https://bit.ly/4e2SqPj #vtexcustomers #headlesscommerce #b2bcommerce