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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers highlight the positive service they receive, with many praising the quick and easy account opening process. The customer service team is frequently mentioned for being helpful, patient, and knowledgeable. People appreciate the fast deposit and withdrawal processes, as well as the reliable trading conditions. Many reviewers specifically commend the support staff for their professionalism and ability to provide clear guidance. Consumers find the trading platforms user-friendly, with good trading conditions. The low spreads and fast execution speeds are also appreciated, particularly during volatile market conditions. Some reviewers mention the benefits of specific account types, such as the Pro account, for frequent traders. Overall, individuals express satisfaction with the stability and reliability of the broker, making it a recommended choice for both beginners and experienced traders.

Based on reviews, created with AI

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Rated 5 out of 5 stars

Great broker. Good Spreads, good trading conditions. Very good customer service, namely Matteo. Very quick replies, explains everything well with understandable instructions in case there are some d... See more

Company replied

Rated 5 out of 5 stars
Verified

I've only just started using GO MARKETS and it's been a positive experience so far. Spoke to the sales rep a few times and it was easy to get an account setup compared to other brokers on the market... See more

Company replied

Rated 5 out of 5 stars

I use Go Markets, C-Trader for 3 months already. I'm personally very satisfied. No any problem with withdrawal. I tested a few times withdrawal already. Good and nice contact with support team. Ev... See more

Rated 5 out of 5 stars

I've been trading since 2016, I've used and get to know most brokers out there. Since what I do is scalp most of the time I always needed the best brokers with spread and commissions. I could not be h... See more

Company replied

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Company details

  1. #8 of 19 best companies in Financial Institution
  2. #4 of 11 best companies in Gold and Silver Trading Company
  3. #3 of 5 best companies in Investment Company
  4. #4 of 11 best companies in Investment Service
  5. #2 of 8 best companies in Stock Broker

About GO Markets

Written by the company

GO Markets is a multi-award-winning provider and trusted leader in online Forex/CFD trading. Established in 2006, GO Markets is recognised as one of Australia’s first MT4 brokers and has since added MT5, cTrader, and TradingView to its platform suite.

GO Markets has grown into a global business, now regulated by Australian Securities and Investments Commission (ASIC), the Cyprus Securities and Exchange Commission (CySEC), and the Financial Services Commission of Mauritius (FSC).

GO Markets offers:

  • CFD and forex trading across 2,000+ products
  • Low spreads from 0.0 pips*
  • Free expert-led webinars
  • 24/7 customer service

GO Markets aims to be the first-choice CFD broker for every level of trader. Through award-winning customer service, transparent pricing, low-latency execution, and platform stability, GO Markets is committed to bringing the best possible trading experience to its clients.

*GO Plus account only. Other charges and fees may apply.

Visit our website, www.gomarkets.com


Contact info

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4.6

Excellent

TrustScore 4.5 out of 5

685 reviews

5-star
4-star
3-star
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1-star

Replied to 58% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

GoMarkets removed my trading profits…

GoMarkets removed my trading profits covering trading period of 6 weeks and around 50 trades (without any prior communication that anything is wrong with my trading) but was OK to leave losing trades executed few months back . I find such broker behaviour as totally unfair . Removing hard earned profits is not sth You would like to see from the broker You choose to trade with.
While trading with GoMarkets initially I suffered loss of around 8000 GBP ( until ) 30th June 2025 , but later from 1st July 2025 till 10th August 2025 I generated profit of around 7104 GBP on over 50 separate trades. On 12/08/2025 I received e-mail from GoMarkets which states that my trading profits covering period July 2025 till 10th August 2025 will be cancelled and GoMarkets made adjustments to my trading accounts which resulted in total profit of 7104 GBP removed from my trading accounts.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

Update 22 August 2025 Deposit Not Back

Update 22 August 2025
my Account number is 50025303
and until now they not giving back my deposit
last email from their manager is asking me to remove all negative review then they will proceed my withdrawal (my own deposit)
please keep away from this broker
they are not professional and dont want to give your money back

22 August 2025
Unprompted review
Rated 1 out of 5 stars
Verified

Having gone into Melbourne to seek…

Having gone into Melbourne to seek person to person help, I'm no further forward & wish to withdraw my $2,500 deposit.
The Client Portal is impossible : no matter what Login I print, it is not accepted.
Your email advice is of no value.
I may be elderly but your software is abominable.

26 July 2025
GO Markets logo

Reply from GO Markets

Hi Ian,

Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating technical issues can be, especially when you're trying to access your funds.

After reviewing your case, it appears the login issue may have been due to using VPS credentials instead of your Client Portal login details. Our support team has attempted to contact you several times by phone to assist, but unfortunately, the calls haven’t connected. We’ve also sent a follow-up email and would love to help resolve this for you as quickly as possible.

Please don’t hesitate to reply to our email or contact our support team directly at [email protected] or +61 3 8566 7680, and we’ll guide you through the correct login process and assist with your withdrawal request.

We’re committed to making this right and appreciate your patience.

Kind regards,
GO Markets Team

Rated 5 out of 5 stars
Verified

I opened my account a week ago

I opened my account a week ago. The process was quick, and thanks to Matteo, I got the clarification I needed. The deposit was quick. I'll write another review when I make my first withdrawal. So far, 5 stars.

22 July 2025
Rated 1 out of 5 stars

Issues with closing an account following a death

We’ve had to deal with Go Markets as my father in law passed away last December. He held an account which had £69.33 in it and as executor, we’ve been trying to close the account and claim the money back. The amount of hoops we’ve had to jump through to get the money back is ridiculous for such a small amount of money. Despite starting this process in January they still haven’t been able to tell us when the money will come back. One to avoid.

18 June 2025
Unprompted review
GO Markets logo

Reply from GO Markets

Hi David,

We’re truly sorry to hear about your loss and understand how frustrating it must have been to experience delays during an already difficult time. Please accept our sincere condolences.

We acknowledge your concerns regarding the account closure process, and we appreciate you bringing this to our attention. While regulatory and procedural requirements are in place to ensure the security of all client accounts—especially in sensitive cases like these—we recognise that this process should be handled as smoothly and compassionately as possible.

After reviewing the case with our Support team, we can confirm that the matter was resolved on 20 June. We’re sorry it took longer than expected and for any added stress this caused.

Your feedback has been shared internally to help us identify where we can improve our process in future cases. If there's anything further we can do to support you, please don’t hesitate to reach out directly.

Kind regards,
The GO Markets Team

Rated 5 out of 5 stars
Verified

Very Happy

I was a bit skeptical at first but my experience has been fantastic with the returns on my money, much better than sitting in the bank

18 June 2025
Rated 5 out of 5 stars
Verified

Brokerage that understands investor/trader

Overall GoMarkets support team is helpful, patient and knowledgeable with their services. Would have been better if GoMarkets include pdf for all assets that they carry with asset specs (minimum lot, maximum lot, base currency of asset, asset class, max leverage available etc) (not necessary spreads as this can be seen from their site)

They are the ONLY brokerage i came across that has fair spreads, and ZERO commissions on Gold (they just announce it this month). Across most major indices FTSE100, ASX200, DAX40, WS30, NDX100, the maximum leverage is 500 and maximum lotsize 500. Never seen in most ECN base brokerage, especially in Ctrader platform.

They also have cash rebate credited into clients accounts with a minimum of $10M USD base on closed trades only. If i could reached in future this rebate is definitely above most IB's rebate. Starting at 10% for minimum $10M USD closed trades for a calendar month

I just requested a credit card withdrawal 5 mins ago as of this survey so will rate them again on promptness and speed to process and pay me since its now within their processing time/date

Looking forward to being their client for a longer term

Notes:
=====
*ASX200=Aussie 200
FTSE100=UK 100
NDX100=US Tech 100
WS30=WallStreet 30
DAX40=Germany 40

13 June 2025
GO Markets logo

Reply from GO Markets

Hi Beth,

Thank you for your detailed and thoughtful review! We're thrilled to hear that you've had a positive experience with our support team and trading conditions, especially around spreads, Gold trading, and leverage.

We appreciate your suggestion regarding a comprehensive asset PDF and will share it with our product team for consideration. We're committed to continually improving based on client feedback like yours.

Looking forward to supporting your trading journey long into the future!

Kind regards,
The GO Markets Team

Rated 5 out of 5 stars
Verified

Great company and software to use

I've only just started using GO MARKETS and it's been a positive experience so far. Spoke to the sales rep a few times and it was easy to get an account setup compared to other brokers on the market.

Took a few days to get used to the software, after using it for a few days especially the Ctrader software, I was able to learn and customise my profile to how I want it. Overall great software with good customer support.

11 June 2025
GO Markets logo

Reply from GO Markets

Hi Johnny,

Thank you for the fantastic review and for choosing GO Markets! We're glad to hear your onboarding experience was smooth and that you’re enjoying the cTrader platform. It's great to know you’ve been able to customise it to suit your trading style.

If you ever need further support or have questions along the way, our team is always here to help. Wishing you continued success in your trading journey!

Kind regards,
The GO Markets Team

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