Our VP & GM, Priya Subramani, recently spoke with Entrepreneur India about CX, AI, and everything in between. 👇 Head to the comments to catch the full conversation!
Freshworks
Software Development
San Mateo, California 895,483 followers
Delivering modern, AI-powered software solutions that delight customers and employees. Trusted by 67,000+ businesses.
About us
Freshworks (NASDAQ: FRSH) delivers modern, AI-powered customer and employee-service solutions that increase efficiency and improve engagement for companies of all sizes. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 67,000+ customers, including s American Express, Bridgestone, Databricks, Fila, Nucor, and Sony.
- Website
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https://bit.ly/3iPrRWb
External link for Freshworks
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- San Mateo, California
- Type
- Public Company
- Founded
- 2010
- Specialties
- Customer Support Software, Helpdesk, Web 2.0, SaaS, Support Ticket System, Web Based Support Ticket System, CRM, ITSM, Applicant Tracking System, and Conversion Optimization Suite
Locations
Employees at Freshworks
Updates
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RSVP to save your seat 👉 bit.ly/DevRefresh24London
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We’re honored to be recognized as leaders in Corporate Social Responsibility with the 2024 Tech Cares Award from TrustRadius for our Freshworks STS Software Academy! 🌟 Our Academy is committed to making a meaningful difference in the lives of underprivileged high school graduates and advancing tech education in our community. We’re deeply thankful for this recognition and the opportunity to give back. 🤩
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Watch how Arco: Experts In Safety’s IT team saved on costs and boosted efficiency by switching to Freshservice. Watch the full story: bit.ly/3M0XEyi
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Adopting a customer-first mindset will turn reactive problem-solvers into proactive business enablers. 🗣️Abe Smith, Chief of Global Field Operations at Freshworls via CustomerThink
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Signing off from #TheFreshworksExperience, Delhi! 🚀✨We had the privilege of meeting some of the brightest minds in AI, who shared their journeys and strategies for leveraging AI in service and support. From actionable insights to proven strategies, our attendees walked away with practical knowledge to fuel AI initiatives. A huge thank you to everyone who joined us.🙌
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A Texas-sized operation requires a Texas-sized solution. James Williams, system administrator at Texas A&M University, uses #Freshservice to help more than 50,000 students, faculty, staff, and campus visitors every day. Read the full story from the comments below.
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How to maximize AI ROI 👀 ? Laks Srinivasan, founder of Return on AI Institute, suggests a dual-track approach: 🛠️ Tactical Deployment - Identifying where AI can improve existing processes 📈 Strategic Deployment - Focusing on innovative AI-driven business models. According to research, companies all-in on AI are 2.7 times more likely to enhance their competitive position. Head to the comments and learn about maximizing returns from AI 👇