Samsung Galaxy Buds 4+

Samsung Galaxy Buds 2 Pro: Exceptional Sound, But iPhone Compatibility Woes Persist

Samsung Galaxy Buds 2 Pro offer an exceptional auditory experience that captivated even this dedicated iPhone user. The sound quality is outstanding, with pristine clarity, thumping bass, and a snug fit making every listening session a delight. However, my enthusiasm is tinged with frustration due to the Galaxy Buds app, which regrettably doesn't support these earbuds when used with an iPhone. This oversight limits my ability to optimize and personalize these otherwise remarkable earphones. The app, crucial for harnessing the full potential of these buds, remains inaccessible, and it's disheartening to encounter such a compatibility roadblock. I earnestly beseech Samsung to address this issue with the utmost urgency, be it through an app update or a comprehensive alternative solution. Loyal customers like myself yearn for a seamless experience, regardless of our choice of smartphone. By prioritizing this concern, Samsung can ensure that the Galaxy Buds 2 Pro continue to meet the needs of all users.

Works alright with iPhone

Looking at all the review, I was very skeptical about getting the Buds+. The main reason I wanted these were for its amazing battery. Has good sound quality(not the best), tweak around the equaliser for personalisation. But hey, all those who have come and rated that it doesn’t work, guys, read the manual on how to pair it with an iOS device. You have to pair the buds in Bluetooth before you open the app and pair it in the app. So you should have two devices connected <buds_name> and <buds_name> LE in the Bluetooth.
I know it’s not the neatest solution but hey it works. Cutting out one star cause the software implementation could have been better especially with the pairing mechanism, and need the low latency mode for iOS as well. But Samsung, please please find a way to get make the pairing easier, else you are going to get more negative reviews for a product that actually works good once you are past the pairing phase. Consistently pairs when opening the case and disconnects when closing. Figure something out for better initial setup.

Developer Response ,

Hi there! We are glad that you enjoying the Buds and apologize about the issue with connectivity and latency. Cross platform connectivity always poses some challenges. We'll pass along your request as well as ask the development team to look into the issues, thank you.

Please Update Your App

In today's tech landscape, where brands like Boat, Realme, and Lenovo are swiftly adapting by developing robust iOS applications, Samsung appears to lag significantly behind. This is particularly concerning for users eyeing the Galaxy Buds 2 Pro or Buds 3/3 Pro, who are facing hurdles due to the app's inadequacies on iOS.

The absence of a well-optimized application is not just a minor inconvenience; it has the potential to undermine Samsung's competitive edge. In a market that is constantly evolving, it’s crucial for Samsung to recognize the urgency of updating their Galaxy Buds app. Failure to do so may result in a loss of relevance, reminiscent of how companies once revered for their innovation, like AI chip manufacturers, have found themselves eclipsed by more agile competitors.

If Samsung wishes to maintain its market position and continue to attract consumers, swift action is necessary. The current state of the Galaxy Buds app is a setback that could alienate potential buyers. Therefore, Samsung must prioritize an app update to enhance the user experience, or risk being outpaced in an increasingly competitive arena. The time for action is now—before the competition leaves them behind.