Apple Support 4+

I want some serious answers because my son has been nothing but dealing with a major worlds leading cyber security company for many years and he decided to instead of purchasing his security company from their website he bought it from this App Store and it wouldn’t even work at all and he paid top dollar for this full vision of this security company software and all he got was the total run around by your support team and from the security company themselves to your support both companies were blaming it on each other your support told my son that your apple were meant to activate this security service and then this security company said it was no apple are meant to activate this security my son has been using this same internet security company for many years without any issues and problems until he used this App Store and apple services and he has now asked for a full refund of his money and you better make sure that you refund his money or I will be contacting people that I’m personal friends with in the Australian federal government this is nothing but disgraceful simple because my son actually takes his personal safety and security more seriously then most people do he doesn’t even want to use his phone or anything to do with this anymore

I called Apple support this morning and spoke to an amazing gentleman named Anthony. I was enquiring about a past generation Apple TV remote and he helped me so much with trying to find it and it made my day. I would highly recommend to use Apple support for anything regarding there devices they are amazing.

I did also have a little joke around about with the Apple TV remote about how much easier it would be if it had find my phone/device on it and the lovely gentleman Anthony said it’s a great idea and I should write a review.

Have a great day Apple and Anthony 😊

The Apple support people have always been wonderful . Unfortunately for years I blindly trusted Apple with everything . If I messed up I could always rely on support for support . Late Jan I lost my phone and I could not remember my Apple ID password .

I had always trusted that apple would be able to help me out in such a situation . We place so much blind faith in them . For the first time I did not have insurance and I had to find almost a $1000 for a basic new iPhone .

To my horror I had to create a new Apple ID . We pay the premium because our lives get bound to our iClouds. For the next month I try to take out Apple care . Meanwhile apple accepted 7 payments for subscriptions that are linked to my original Apple ID . They can’t reset my password but they can take my money even though they are aware that I can’t get access to my old Apple ID . My credit card can only be linked to one Apple ID . I can not use it on my current Apple ID . Which means that I can not pay for my Apple Care insurance until Apple is able to unlink my credit card from the Apple ID I can’t access because I forgot my password and I lost my phone .