Planet

10 tips to enhance your online payment experience💡 From ease of use to security, discover how to make every transaction smooth, fast, and customer-friendly. 👉 Read the full article for practical tips and tools to enhance your customers' payment experience and drive more sales: https://lnkd.in/ecxHY78E #onlinepayments #customerexperience #ecommerce #planetpayments

🍸Behind the Curtain: #WTM After Party 2024 🍸 Last week, our London office was the perfect setting for an incredible after-party following the World Travel Market (WTM) London 2024! Hosted by the PMS team at Planet, the event brought together hoteliers, tech partners, consultants, and influencers from the Hospitality community. It was a fantastic opportunity to share our PMS story, showcase our commitment to all PMS products, and discuss our ongoing investments in Cloud PMS and customer service. Special thanks to Duetto, Profitroom, Heyward Group, and Edwards & Finn Ltd for helping make the evening unforgettable - with cocktails, a DJ, and even a Hot Wings challenge! 🔥🍗 Kudos to Bas Gevaert for representing us on the spice front! Here’s to celebrating more milestones together! 🥂 Dani R., Khristina Quigley, Manika Singh, Paolo Torchio, Prachi G., Steven Dow, Sven Maas #WTM2024 #hospitalityevent #hospitalitytech #CloudPMS #planethospitality

Make tax-free shopping a breeze for your customers with Planet’s Shopper Portal. Here's how: 👇 Fast, simple and safe. We’ve built our Shopper Portal around the needs of shoppers, helping to transform the way they shop tax-free, so you can elevate their experience.  ✅ Secure log in – protect customers’ personal data so only they can access and view it, thanks to our secure one-time authentication process.  ✅ Step-by-step guidance – a clear summary of the actions shoppers need to take, including refund and customs locations, all in the palm of their hands.    ✅ #Tokenisation – keep all customer card data safe and fully protected with built-in tokenisation.   ✅ Flexible VAT refunding – help customers avoid busy airport queues thanks to the ability to store their card for refunding.  ✅ Refund tracking – customers can see a detailed description of how and when their refund was paid, including cash with location, date or card. We also include the date of issue and the Acquirer Reference Number (ARN) for ease of reference.  ✅ Choice of support – customers enjoy multiple ways to communicate directly with our Planet Support team.  Planet's Shopper Portal streamlines VAT refunds, making life easier for sales staff who spend less time explaining the process to customers. It also empowers shoppers to complete their refunds at their convenience using their personal devices. ✉️ Get in touch to find out more about our innovative tax-free solutions.  #retailstrategy #taxfree #taxfreeshopping #VATrefund #planettaxfree

✈️ Planet is excited to sponsor and be part of the Airport Parking Network Event 2024 in Istanbul! Join our experts, Christopher J. Octon and Unna Tsysin, for an insightful workshop on 'Unlocking New Revenue Streams Beyond the Parking Lot' to learn about: ‣ Revenue expansion strategies: Explore practical ways to generate income beyond traditional parking fees. ‣ Operational efficiency: See how tailored payment solutions can help optimise your airport’s daily operations. ‣ Real-world insights: Gain knowledge on emerging trends and technologies in the airport and parking industries. 🔗 Find more: https://lnkd.in/e5_DxdFj Date: November 24-26, 2024 #Planet #APNE2024 #AirportParking #Innovation #RevenueStreams #PaymentSolutions #AirportIndustry #ParkingSolutions #PlanetWorkshop

Planet partners with Bloomreach to redefine personalisation across online and in-store experiences for retailers worldwide. 🛒💳 With Bloomreach’s AI-driven personalisation tools integrated into Planet’s Unified Commerce platform, businesses can now create seamless, tailored shopping journeys that connect every aspect of commerce, from marketing and search to order management and payments. 👉 Learn more about how this collaboration is transforming the #retail landscape: https://lnkd.in/eTtqXgdU #Planet #Bloomreach #unifiedcommerce #retailinnovation #ecommerce #retailtech #planetpayments

How can European retailers unlock more revenue from US tourists this Thanksgiving and Black Friday? 🛒   With US visitor numbers expected to peak, this season offers a unique opportunity for retailers to maximise revenue and build loyalty with one of the most valuable global demographics.   Our latest article explores: - Key spending trends from US tourists during Thanksgiving and Black Friday - How tax-free shopping boosts sales and attracts high-value shoppers - Strategies to streamline the tax-free process and enhance the shopper experience   👉 Read the article to make the most of this holiday period!   #Thanksgiving #BlackFriday #USTourists #RetailStrategy #TaxFreeShopping #CustomerExperience #Planet

We're excited about our partnership with Duve - Together, we'll elevate the hotel guest experience! 🤝 With Duve’s guest experience suite now integrated into Planet’s advanced payment platform, we empower hotels to simplify #payment processes and boost guest satisfaction. Here’s to a seamless journey for guests and new hotel revenue opportunities! 🚀 Congratulations and thank you to the teams involved in making this happen! Sharon Bitton Ofri Zeiger Adir Ron Aleksander Leicht Liliana Veloso Stephan Tobler Roman Seeli #Planet #Duve #guestexperience #guestsatisfaction #hoteltechnology #hospitality #SeamlessPayments #planetpayments

Integrated payments mean more than just simple functionality for your guests and staff - integrated payments and guest satisfaction go hand in hand 🤝 Where frictionless technology and experiences have become the norm in daily life, integrated payments provide a smooth and effortless guest journey from booking to check out. In our first Integrated Payments blog series, Manika Singh discusses the benefits of integrated payments for creating an exceptional guest experience. 👉 Learn more here: https://utm.io/uhGqA #planet #integratedpayments #hospitality #hospitalitytech

🚀 We’re thrilled to announce that Eric Heurtaux has been appointed as Planet’s new Chief Executive Officer (CEO), effective from 1st January 2025.    Eric joined us in October 2023 as our Chief Financial Officer (CFO), bringing with him significant leadership experience in scaling fast-growing payments, software and technology businesses.   His promotion reflects the work he has done with the executive leadership team and the board of directors to shape our strategy, strengthen our operations and deliver growth. 📈   Commenting on his appointment, Eric said: “I’m honoured to have the opportunity to lead this exceptional business and highly talented team. Our integrated payments and technology strategy for hospitality and retail customers will not change. We will continue to invest in and focus on helping our customers grow with our unique solutions and outstanding service.”   👉 You can read the full announcement here in our Newsroom: https://utm.io/uhF0K   #WeArePlanet #payments #software #retail #digitalpayments #hospitality #fintech #taxfree #taxfreeshopping

🌍 Do you know how UK consumers prefer to pay? From contactless cards and digital wallets to Buy Now Pay Later, and even cryptocurrencies, each method reflects unique consumer needs and preferences. 🔗 Read our latest blog to find out how many of the top 10 preferred UK payment methods your business offers: https://utm.io/uhFCC #payments #ukpayments #paymentmethods #planetpayments