How To Avoid Errors In Data Capture Forms

Error text;Solution

Error: Data didnt send, because Recievers in form formXXXXX not active;Select the data capture service checkbox in the Content panel of the block with the form and re-publish the page. Error: Service not activated. Activate or save again;Delete the data capture service in the Site Settings → Forms, then connect it again. After that, go to the page with the form, open the Content panel of the block with the firm, select the data capture service checkbox, click "Save and close", and re-publish the page. Error: There are data receivers from another website on the block with a form. Please press the button 'Content' and choose current data receivers;Select the data capture service checkbox in the Content panel of the block with the form and re-publish the page. Error: Service deleted.;By the time submission was sent, the data capture service was deleted. Select the data capture service checkbox in the Content panel of the block with the form and re-publish the page. Error: Error. Webhook URL not available. Webhook URL not available. Error code: 0, Operation timed out after 5000 milliseconds with 0 bytes received;The error was caused by the third-party script—the answer was not received in due time. Please check the availability of the script. Error: Double post data with [dataid:XXXXXXX];The data is submitted repeatedly and coincides with dataid:XXXXXXX. The submitted data has been recognized as duplicate, so it cannot be sent to the data capture service. Duplicate data is kept in the Error log. Error in form. Cannot find EMAIL or PHONE field;The data capture service requires the EMAIL and PHONE variables. You should add these variables in the Content panel of the block with the form. Service belongs to another project;This error is usually caused by transferring the page from another project. Make sure you have selected the data capture service checkbox in the Content panel of the block with the form and re-published the page. SMTP Error: Could not authenticate;Verify the email and password you have specified in the Payment Systems → Customer order notification settings.

Error text;Solution

Bitrix24 error - expired_token;Delete Bitrix24 in the Site Settings → Forms, then connect it again. After that, go to the page with the form, open the Content panel of the form block, select the data capture service checkbox, click "Save and close", and re-publish the page. Bitrix24 error: Re-authorized application, please (invalid_request);Delete Bitrix24 in the Site Settings → Forms, then connect it again. After that, go to the page with the form, open the Content panel of the form block, select the data capture service checkbox, click "Save and close", and re-publish the page. Bitrix24 error: NO_AUTH_FOUND: Wrong authorization data;Please make sure that the subdomain on Bitrix24 that you have specified in the Site Settings → Forms coincides with the one specified in your Bitrix24 account. If it does not, delete Bitrix24 from the Site Settings and connect it again, providing the correct subdomain. Bitrix24 error - Bitrix24 system error;This is a system error on the Bitrix24 side. Request information on the error from Tilda's support team and provide it to Bitrix24's one. Amocrm error: save lead. Код ошибки 402. Functional not paid in this account;You may experience this error if you have not paid for the API access option for your AmoCRM account. To avoid this error, complete the payment from your AmoCRM account. AmoCrm error: not have permissions for save lead;The issued key does not provide rights to saving leads, so you have to change the rights settings in AmoCRM. Unisender error: Contact did not save. [These list ids="XXXX" has no confirmation letters];You may experience this error if you have not set up the opt-in and opt-out tools in the list. Please fill in the "Email subject," "Sender's name," and "Sender's email" fields in the list. Sendinblue error: Attribute name may consist only Alphanumeric, underscore and hyphen characters;One of the variable names specified in the Content panel of the form block contains signs or characters that are not supported by Sendinblue. Sendinblue only supports Latin characters, a low dash (_), and a hyphen (-). Mailchimp error: Forgotten Email Not Subscribed k*****@gmail.com was permanently deleted and cannot be re-imported. The contact must re-subscribe to get back on the list.;The error was caused by either you manually removing the lead from your Mailchimp mailing list or the user unsubscribing. The service will not allow you to add the lead to your mailing list again. For their contact information to be added to your Mailchimp mailing list, the user will have to subscribe through a Mailchimp sign-up form. You can add the form code to the T123 block in the Content panel of the block. Telegram error: Request has failed with error 400: Bad Request: group chat was upgraded to a supergroup chat;Please request a new key from @TildaFormsBot using the /start command in the updated group.

Error text;Solution

Getresponse error: Contact already added;The email or phone number submitted by the user already exists in the GetResponse mailing list. The service does not allow duplicates. Please try to submit different data through the form. Getresponse error: Contact doesnt save: Cannot add contact that is blacklisted;GetResponse identifies the contact as blacklisted, e.g. the user has already unsubscribed. Please try to submit different data through the form. GetResponse error. Contact doesnt save: Custom field invalid: Value is not numeric;The error occurred while verifying the data on the GetResponse side. Please add the validation option (field type: Phone) or add a field mask following this guide: http://help.tilda.ws/mask GetResponse error. Contact doesnt save: Custom field invalid: Missing phone prefix;The error occurred while checking a phone number on the GetResponse side. Please add the validation option (field type: Phone) or add a field mask following this guide: http://help.tilda.ws/mask GetResponse error: Contact already exists. The error occurs if the address email or telephone number already exists in the receiver’s list;The contact already exists. The error occurs if the email or phone number provided by the user already exists in the GetResponse lists. GetResponse error: Wrong area or country code. Add a field mask according to the instruction: http://help.tilda.ws/mask;An error occurred while checking a phone number on the GetResponse side. You need to add a field mask following this guide: http://help.tilda.ws/mask GetResponse error: Invalid params;One of the values submitted by the user is invalid. You may experience this error if the variable name contains non-Latin characters or there are more than 32 characters in it. If you cannot solve the problem, please contact support.