Connect Teamwork Desk to Zendesk and automate any workflow
![Teamwork Desk](https://zapier-images.imgix.net/storage/developer/869f3ba0a83780a1bc9e8b45a9935f81_2.png?auto=format&ixlib=react-9.8.1&q=50&fit=crop&h=30)
![Teamwork Desk](https://zapier-images.imgix.net/storage/developer/869f3ba0a83780a1bc9e8b45a9935f81_2.png?auto=format&ixlib=react-9.8.1&q=50&fit=crop&h=60)
![Zendesk](https://zapier-images.imgix.net/storage/services/45e89018e756b043d806701f17dc2632.png?auto=format&ixlib=react-9.8.1&q=50&fit=crop&h=30)
![Zendesk](https://zapier-images.imgix.net/storage/services/45e89018e756b043d806701f17dc2632.png?auto=format&ixlib=react-9.8.1&q=50&fit=crop&h=60)
Top companies trust Zapier to automate work that solves their unique business problems—no coding required.
How Zapier works
Zapier makes it easy to integrate Teamwork Desk with Zendesk - no code necessary. See how you can get setup in minutes.
Select a trigger from Teamwork Desk
![A trigger is the event that kicks off your automated workflow.](https://res.cloudinary.com/zapier-media/image/upload/q_auto,f_auto/v1703713159/App%20Directory/2S%20Page/First_content_row_mqocjq.png)
Setup an action from Zendesk
![An action is the event that your automated workflow performs when triggered.](https://res.cloudinary.com/zapier-media/image/upload/q_auto,f_auto/v1703713241/App%20Directory/2S%20Page/Second_content_row_majysk.png)
That’s it! You just connected Teamwork Desk to Zendesk
![Triggers and actions are the main components of every automated workflow.](https://res.cloudinary.com/zapier-media/image/upload/q_auto,f_auto/v1703713241/App%20Directory/2S%20Page/Third_content_row_nghpr1.png)
Connect Teamwork Desk and Zendesk to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
![An illustration representing how to automate lead management with Zapier.](https://res.cloudinary.com/zapier-media/image/upload/q_auto,f_auto/v1703713466/App%20Directory/2S%20Page/First_option_apbx4e.png)
Connect Teamwork Desk and Zendesk to unlock the power of automation
With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Inbox Filter
- TicketRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Inbox Filter
- TicketRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Inbox Filter
- TicketRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- TicketRequired
- TypeRequired
- Message Format
- Cc
- Bcc
- BodyRequired
- StatusRequired
- Assigned To
- Agents to Notify
- Make This a Draft?Required
- Make this pinned?Required
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- First Name
- Last Name
- EmailRequired
- Alternative email addresses
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Linked In
- Address
- Notes
- Avatar URL
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
- Task ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CustomerRequired
- First Name
- Last Name
- EmailRequired
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Linked In
- Address
- Notes
- Avatar URL
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Search KeywordsRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search KeywordsRequired
- First Name
- Last Name
- EmailRequired
- Alternative email addresses
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Linked In
- Address
- Notes
- Avatar URL
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- New Group
Triggers when a new group is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan - New Organization
Triggers when a new organization is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan - New View
Triggers when a new view is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan - TicketRequired
- Tags
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
- CommentRequired
- Should the comment be public?
- Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
- Tags
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
- SubjectRequired
- Assignee
- Group
- StatusRequired
- CommentRequired
- First Comment/Description format
- Should the comment be public?
- Tags
- Additional Tags
- Remove Tags
- TypeRequired
- PriorityRequired
- Submitter
- Brand
- External_id
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- NameRequired
- EmailRequired
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- QueryRequired
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- NameRequired
- EmailRequired
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- StatusRequired
- TypeRequired
- PriorityRequired
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External_id
- Email CC
- Attachment
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- QueryRequired
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- NameRequired
- EmailRequired
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- StatusRequired
- TypeRequired
- PriorityRequired
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External_id
- Email CC
- Attachment
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- New Customer
Triggers when a new customer is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Inbox Filter
- TicketRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- TicketRequired
- Assigned To
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Inbox Filter
- SourceRequired
- TypeRequired
- CustomerRequired
- SubjectRequired
- Cc
- Bcc
- MessageRequired
- Message Format
- StatusRequired
- Assigned ToRequired
- PriorityRequired
- Tags
- Notify Customer
- Notify Creating Agent
- Task ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
- Inbox
- SourceRequired
- TypeRequired
- CustomerRequired
- SubjectRequired
- MessageRequired
- Message Format
- StatusRequired
- Assigned ToRequired
- PriorityRequired
- Tags
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Search KeywordsRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search KeywordsRequired
- Inbox Filter
- SourceRequired
- TypeRequired
- CustomerRequired
- SubjectRequired
- Cc
- Bcc
- MessageRequired
- Message Format
- StatusRequired
- Assigned ToRequired
- PriorityRequired
- Tags
- Notify Customer
- Notify Creating Agent
- Task ID
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- New User
Triggers when a new user is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan - NameRequired
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- NameRequired
- EmailRequired
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- StatusRequired
- TypeRequired
- PriorityRequired
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External_id
- Email CC
- Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
- CommentRequired
- First Comment/Description format
- Should the comment be public?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Company
- NameRequired
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- UserRequired
- NameRequired
- EmailRequired
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- BodyRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Ticket_idRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- QueryRequired
- NameRequired
- EmailRequired
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found