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Improving CX
Learn about ways CX impacts your Brand.
Customer Success Story
NASCAR revs up fan experience with ambitious track network modernization
Learn how NASCAR partnered with Verizon to provide fast internet connectivity that won fan accolades from the DAYTONA 500 to the Chicago Street Race.
Executive Brief
Emerging technologies enable better digital customer experiences
43% of companies surveyed are prioritizing a seamless customer journey with the ability to identify a customer on any channel at any point of the process.
Infographic
Customer experience vs. consumer expectations: How brands can close the gap and gain loyalty
Verizon wanted to find out how organizations can keep up with consumer expectations in a rapidly changing digital world. Explore how brands can close the gap and win loyalty.
Article
IoT in retail can help improve the customer experience
In response to the pandemic, new IoT in retail solutions will improve efficiency and the shopping experience for consumers worldwide.
Infographic
Social media best practices for public sector success
A majority of constituents prefer interacting digitally with federal, state or local government. Understand how social media can help make citizens feel heard.
White Paper
Wireless Business Internet: Support legacy/TDM services without copper
Across the country, CSPs, both national and regional, are decommissioning copper. There are several reasons for this. TDM services are expensive to maintain and the plant is at the end of its useful life. Copper is incapable of supporting the high bandwidth services required by new applications and architectures. Learn about the transition from time division multiplexing (TDM) telecom services to wireless business internet and mitigation strategies for agencies.
Customer Success Story
Faster and faster: Bags To Go embraces technology to take luggage storage business to the next level
Bags To Go reaches new heights in terms of demand, volume and customer satisfaction by partnering with Verizon to keep their business running on all cylinders.
White Paper
Modernized Managed Network: ISG Briefing Whitepaper
Learn how Verizon Business made a strategic move by partnering with HCLTech's software engineering innovation experts to transform and modernize its Managed Service Platform.
White Paper
Modernized Managed Network: ISG Briefing Whitepaper
Learn how Verizon Business made a strategic move by partnering with HCLTech's software engineering innovation experts to transform and modernize its Managed Service Platform.
Analyst Report
2024 Connected Retail Experience Study: Omnichannel Customer Experience
Learn how Verizon and Cisco partnered for this multi-year research study to understand the retail store's digital transformation, new technological priorities, challenges and more.