Case Study Analysis
Case Study Analysis
Case Study Analysis
COURSE TITLE:
ETHICS & ISLAMIC VALUES IN BUSINESS
COURSE CODE:
0302350
CASE TITLE:
A living wage for fast-food workers?
Submitted to:
Dr. Alaa Aldin Abdul Rahim A. Al Athmay
Submitted by:
Aliyu Mohammed Nura (U17200358)
Marwan Hassan (U18101482)
Omar Salem (U17105437)
Rashed Abdulrahman (U17200800)
Ahmed Alansari (U15200011)
Fall Semester 2019/2020
Table Of Contents
Introduction
Case Background
Conclusion
Introduction
In public policy, advocates define a living wage as the minimum income that
workers need to meet their basic needs. Everyone have the right to have
proper amount of monthly salary, that he/she can live without any difficulties
and they can insure a good life for themselves and their families. According to
(Jo, Swaffield et al, 2018) there are enormous challenges facing low-wage
workers to earn enough to support themselves and their families and reach a
socially acceptable standard of living. Many States have set their statutory
minimum wages at levels that are inadequate to provide workers with a
decent standard of living. The issue called for action to be taken by both
governments and businesses to take responsibility and to take action to raise
workers ' salaries.
This case study helps to analyze the rising low-wage issue in fast food
companies, using McDonald's Wendy's and KFC examples.
Case Background
Fast-food low-wage workers (MacDonald’s, Wendy’s, KFC) struggle to meet
their family's basic needs, but they cannot do so unless they are paid living
wages (Statement on fast food, poverty wages, 2013). MacDonald’s is an
American fast food company, founded in 1940 as a restaurant operated by
Richard and Maurice McDonald, in San Bernardino, California, United States.
McDonald's is the world's largest restaurant chain by revenue, serving over 69
million customers daily in over 100 countries across 37,855 outlets as of 2018.
According to two reports published in 2018, McDonald's is the world's second-
largest private employer with 1.7 million employees behind Walmart with 2.3
million employees. Wendy's is an American international fast food restaurant
chain founded by Dave Thomas on November 15, 1969, in Columbus, Ohio. As
of December 31, 2018, there were a total of 6,711 locations, including 353 that
are company-owned and 6,358 that are franchised; 92% of the system-wide
locations are in North America. While Wendy's sets standards for exterior store
appearance, food quality, and menu, individual owners have control over
hours of operations, interior decor, pricing, staff uniforms, and wages. KFC,
also known as Kentucky Fried Chicken, is an American fast food restaurant
chain headquartered in Louisville, Kentucky, that specializes in fried chicken. It
is the world's second-largest restaurant chain (as measured by sales) after
McDonald's, with 22,621 locations globally in 136 countries as of December
2018. The chain is a subsidiary of Yum! Brands, a restaurant company that also
owns the Pizza Hut, Taco Bell and Wing Street chains.
A large portion of McDonald's, Wendy's and KFC areas are diversified. These
companies need to guarantee that a positive relationship exists inside their
establishment framework to guarantee food quality and extraordinary
assistance. Fruitful establishment activities are essential for making a positive
brand picture. Franchisees are likewise keen on the prosperity of their venture
to accomplish a positive return.
In an inexorably prosperous society, just the most extravagant of the rich can
keep on living on cash premium. As a result, the worker gets exploited who
work in businesses so that those who own those businesses can get rich.
• stakeholder rights offers one basis for thinking about businesses’ ethical
responsibilities
• it is important to think about affected stakeholders as well as influential
stakeholders
• the rights of (non-influential) affected stakeholders may get overlooked
by companies who focus just on stakeholders’ instrumental importance
Social rights: The earliest form of social rights are about people’s right to
the basic human needs such as food, water and shelter. On a more
advanced level, they include entitlements to services such as education,
health care and leisure.
Conclusion
In this case, we were confronted with a very big issue that modern societies
now face, unfair wages and exploitation of workers, and that of human rights
and human dignity. There are so many things that you can learn from this, such
as that the owners of corporations increase their profits annually by leveraging
society and exploiting it while workers get poorer by time, That makes it
harder for their lives and their families to live happily, I believe that the
government has the upper hand to solve this problem by developing laws that
protect the rights and dignity of workers and spread awareness of the rights of
people and how they can protect themselves from exploitation.
Refrences
Swaffield, J., Snell, C., Tunstall, B., & Bradshaw, J. (2018). An evaluation of the
living wage: Identifying pathways out of in-work poverty. Social Policy and
Society, 17(3), 379-392.
Statement on fast food, poverty wages: The public cost of low-wage jobs in the
fast-food industry report. (2013, Oct 16). Targeted News Service
Ioannou, F. (2013, Jul 30). Fast-food workers walk out of jobs to protest low
wages: Fed up with low wages and the yawning gap between the pay of CEOs
and the rank-and-file, line workers at fast food restaurants walked off job on
Monday. can protests reduce America’s appetite for cheap food and cheap
workers? The Daily Beast
Mackenzie, R. (2017, Jan 04). Antigonish part of living wage study living wage
study. Chronicle - Herald
Riddoch, L. (2015, Oct 05). When's a living wage not a living wage? The
Scotsman
This living wage week, we must fight for the real living wage. (2016, Nov
01). M2 Presswire
Josh Bersin, (2019). “Why Aren't Wages Keeping Up? It's Not The Economy, It's
Management. https://www.forbes.com/sites/joshbersin/2018/10/31/why-
arent-wages-keeping-up-its-not-the-economy-its-
management/#2479e238397e
“MacDonald's industrial products including on-site leased workers of spherion corporation
including workers whose wages were paid by access personnel options, spencerville, OH;
MacDonald's industrial products including on-site leased workers of forge industrial staffing
including workers whose wages were paid by access personnel options, kentwood, MI;
MacDonald's industrial products including on-site leased workers of forge industrial staffing
including workers whose wages were paid by access personnel options; grand rapids, MI;
amended certification regarding eligibility to apply for worker adjustment assistance and
alternative trade adjustment assistance”. (2007). (). Washington: Federal
Information & News Dispatch, Inc.