Contact us
Get your questions answered whether you have a scientific question, need to check the status of an order, or are looking to purchase an instrument
We’re here to help
SUPPORT INQUIRIES
You can reach our support team
Monday–Friday, 7:00 am–5:00 pm PST
TECH SUPPORT ONLY:
1.877.920.PACB (7222), option 1
SALES INQUIRIES
For purchasing assistance or to speak to a PacBio scientist about your project needs.
SALES ORDERS ONLY:
1.877.920.PACB (7222), option 2
CORPORATE INQUIRIES
Looking for a distributor or core lab, or just have a generic PacBio question?
GENERAL INQUIRIES:
1.877.920.PACB (7222)
Locations
Americas
Corporate headquarters
1305 O’Brien Drive
Menlo Park, CA 94025 USA
Europe, Middle East + Africa
United Kingdom
Rolling Stock Yard
188 York Way
London, N7 9AS UK
Asia Pacific
China
Room 2377, 23F, No.33 Huayuanshiqiao Road，
China (Shanghai) Free Trade Pilot Zone,
Shanghai, 200120, China
https://pacbio.cn/
Japan
Ocean Gate, Mirato Mirai 8F
3-7-1 Minatomirai, Nishi-ku, Yokohama-shi
Kanagawa 220-0012, JP
https://www.pacb.com/japan/
South Korea
#10-119, WeWork Bldg, 507,
Teheran-ro, Gangnam-gu, Seoul,
Republic of Korea (06168)
Singapore
20 Science Park Road,
#01-22 Teletech Park,
Singapore 117674 SG