About
Please reach out if I can be helpful at all. I love to provide (free!) advice on scaling…
Articles by Mary
Activity
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I couldn’t be more excited to join the leadership team at Pinterest and work with Bill Ready again! Pinterest is tackling so many important platform…
I couldn’t be more excited to join the leadership team at Pinterest and work with Bill Ready again! Pinterest is tackling so many important platform…
Liked by Mary O'Carroll
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Team HireBetter is in the people business. We are fortunate to work with game changing entrepreneurs and their unique organizations. We are…
Team HireBetter is in the people business. We are fortunate to work with game changing entrepreneurs and their unique organizations. We are…
Liked by Mary O'Carroll
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I'm excited to announce the launch of my new business Kerrest & Company, a boutique investment and advisory firm focused on helping technology…
I'm excited to announce the launch of my new business Kerrest & Company, a boutique investment and advisory firm focused on helping technology…
Liked by Mary O'Carroll
Experience
Education
Publications
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Engaging With AI Isn’t a Choice
Ironclad
So what do we make of AI? There is so much undeniable potential present, even in these very early days. So what will the real impact be?
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The Legal and Operations partnership, Part 2: How legal ops should work with GCs
LegalDive
A solid relationship with your general counsel defines the level of success you’ll be able to have as a legal ops department.
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The Legal and Operations partnership, Part 1: How GCs should work with legal ops
Legal Dive
Even before you make your first legal ops hire, it’s important you level-set the role within your department and position it properly
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Making your first legal ops hire? Look for these 7 skills
LegalDive
Overall, you want to hire someone with experience in building, managing, and scaling programs at a very strategic level.
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Building a legal ops team? Start here.
LegalDive
Mary O’Carroll: General counsel should make their first operations hire by the time their legal team is five-members strong and look for a strategic thinker.
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Mary O’Carroll: Time for a shift from legal ops to strategic ops
LegalDive
Google’s former legal operations leader wants to see the growing profession expand its reach within companies.
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Google Leegle
Asia Law Business Journal
In an exclusive interview, Mary Shen O’Carroll, director of legal operations, technology and strategy at Google, talks to Frankie Wang about the emerging field of legal operations, trends in legal technology and the future of in-house legal teams
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Forum Magazine: New CLOC President Talks about the Importance of Legal Ops 2.0
Thomson Reuters Legal Executive Institute
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UPFRONT & PERSONAL: A Discussion with Mary O’Carroll, Head of Legal Operations at Google
Thomson Reuters Legal Executive Institute
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The Most Important Role You've Never Heard Of
Inc Magazine
Mary O'Carroll, Google's Head of Legal Operations, talks about the growing field she helped pioneer.
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How Google Runs its Legal Team
Medium
5 things I learned about the data-driven, automated legal department of the future
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Operation LDO
LegalTech News
The tried-and-true technologies and strategies driving the evolution of law department operations.
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As Google Morphs Into Alphabet, Its Lawyers Figure Out the Future
The Recorder
Google Inc.'s lawyers are not afraid of change. And they can't be, not at a company that is creating or entering new businesses, expanding around the globe and hit with novel litigation and regulatory challenges seemingly every month. And now, of course, the company's structure is undergoing a transformation, and so too the legal department.
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Inside improvements: Innovation isn't always about technology
Inside Counsel Magazine
A willingness to creatively consider new strategies may be what truly defines innovation in the legal department
Honors & Awards
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Champion of Generative AI Innovation
Financial Times
Issued by Financial Times and recognized for role in helping in-house legal teams adopt the new technology, and better support their companies’ strategic goals. Their achievements are laying the foundations for the use of generative AI in reshaping the legal industry.
https://www.ft.com/content/0138bbd5-4266-48a2-a81f-c04549fa4f00 -
Financial Times 2019 Top Legal Intrapreneur
Financial Times
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ABA Women of Legal Tech
ABA and LTRC
LTRC’s Women of Legal Tech initiative is intended to encourage diversity and celebrate women in legal technology.
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FastCase 50
FastCase
Created in 2011, each year the Fastcase 50 award honors a diverse group of lawyers, legal technologists, policymakers, judges, law librarians, bar association executives, and people from all walks of life. In many cases, honorees are well known, but in many others, the award recognizes people who have made important, but unheralded contributions.
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2016 ABA Legal Rebel
American Bar Association
http://www.abajournal.com/magazine/article/legal_rebels_2016
Once again celebrating those women and men who are remaking their corners of the legal profession, the ABA Journal and its readers have found ample evidence of innovative thinking and forward action. -
2016 Legal Department Operations Director of the Year
LegalTech News
Google's Head of Legal Operations talks finding the optimum balance between cost, quality and speed, and what's ahead for department operations
Read more:…Google's Head of Legal Operations talks finding the optimum balance between cost, quality and speed, and what's ahead for department operations
Read more: http://www.legaltechnews.com/id=1202759594648/The-2016-Innovation-Awards-LDO-Director-of-the-Year-Mary-Shen-OCarroll-Google#ixzz4B6wy76aChttp://www.legaltechnews.com/id=1202759594648/The-2016-Innovation-Awards-LDO-Director-of-the-Year-Mary-Shen-OCarroll-Google?kw=The%202016%20Innovation%20Awards:%20LDO%20Director%20of%20the%20Year%2C%20Mary%20Shen%20O%27Carroll%2C%20Google&cn=20160609&pt=Daily%20Alert&src=EMC-Email&et=editorial&bu=Law%20Technology%20News -
2015 Legal Operations Department of the Year
The Recorder
When Mary O'Carroll arrived at Google roughly seven years ago to take the newly created position as head of legal operations, "there was basically no job description. It was like, 'We're growing like crazy, please come in and fix this.'"
O'Carroll and her roughly 12-member team have gone way beyond playing repairman. Late last year, the group rolled out its long-in-the-works project: The Outside Counsel Dashboard. The online tool gives Google's in-house attorneys access to almost-live…When Mary O'Carroll arrived at Google roughly seven years ago to take the newly created position as head of legal operations, "there was basically no job description. It was like, 'We're growing like crazy, please come in and fix this.'"
O'Carroll and her roughly 12-member team have gone way beyond playing repairman. Late last year, the group rolled out its long-in-the-works project: The Outside Counsel Dashboard. The online tool gives Google's in-house attorneys access to almost-live tracking of matter spend, budget, the number of attorneys and what firms are working on what matters.
Read more: http://www.therecorder.com/id=1202742175457/Legal-Department-of-the-Year-Legal-Ops-Google#ixzz44AE694Ol
Organizations
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CLOC (Corporate Legal Operations Consortium)
Leadership Team
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Katherine Delmar Burke School
Distinguished Alumna of the Year 2018
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San Francisco University High School
Former Member of the Board of Trustees, Former President of the Alumni Association, Current Member of the Alumni Leadership Council
More activity by Mary
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I will say, we have some very cool clients, who are just great to work with. We want to make them happy and make the right match!
I will say, we have some very cool clients, who are just great to work with. We want to make them happy and make the right match!
Liked by Mary O'Carroll
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What area of the legal department will be most impacted by GenAI? Recent research from Deloitte Legal's client surveys predicts the 'Contracts &…
What area of the legal department will be most impacted by GenAI? Recent research from Deloitte Legal's client surveys predicts the 'Contracts &…
Liked by Mary O'Carroll
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Paragon Legal Selected as Exclusive ALSP to Join Mitratech’s AdvanceLaw Legal Marketplace We are thrilled to announce that Paragon Legal has been…
Paragon Legal Selected as Exclusive ALSP to Join Mitratech’s AdvanceLaw Legal Marketplace We are thrilled to announce that Paragon Legal has been…
Liked by Mary O'Carroll
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⭐ I have been waiting for this day for nearly a month, and I'm SO excited to finally share..⭐ Paragon Legal was selected as the exclusive flexible…
⭐ I have been waiting for this day for nearly a month, and I'm SO excited to finally share..⭐ Paragon Legal was selected as the exclusive flexible…
Liked by Mary O'Carroll
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‼️🚨BREAKING NEWS ‼️🚨 It’s here! The news I’ve been holding on to for over a month!!! Paragon Legal has been selected as the EXCLUSIVE U.S. flex…
‼️🚨BREAKING NEWS ‼️🚨 It’s here! The news I’ve been holding on to for over a month!!! Paragon Legal has been selected as the EXCLUSIVE U.S. flex…
Liked by Mary O'Carroll
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Two weeks ago, I joined Groq, a leader in AI inference, as their new Chief Legal Officer. Today Groq has announced that it has secured a $640M…
Two weeks ago, I joined Groq, a leader in AI inference, as their new Chief Legal Officer. Today Groq has announced that it has secured a $640M…
Liked by Mary O'Carroll
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After 8.5 years at Google, I turned in my badge today--but held on to Toast's--in order to get ready for something new. I've learned so much during…
After 8.5 years at Google, I turned in my badge today--but held on to Toast's--in order to get ready for something new. I've learned so much during…
Liked by Mary O'Carroll
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