Troubleshoot LinkedIn emails not received

Last updated: 2 years ago
If you're not receiving emails from LinkedIn to your email account be sure to check your email's spam folder, junk folder, social tab, and promotional tab. Email providers sometimes route emails from new sources to these folders.
You can also follow these steps to troubleshoot:
Here are a few other troubleshooting steps you can try:
  • Add LinkedIn as a trusted email domain in your email's address book.
  • Check with your email provider to ensure emails from LinkedIn aren't blocked.
  • Make sure the email associated with the account is the email address of an individual and not a distribution list nor a role-based email address.
    • A role account/alias is an account that isn't associated with a particular person, but with an office, position, or task (ex: webmaster@, postmaster@, admin@, etc.). To ensure you're getting the most of LinkedIn, we recommend using a personal email address.
  • In some cases, like password resets or security verification, you'll need to request the email again after making any of the above changes.

Note: If your email settings are set to LinkedIn recommended, you may receive related messages grouped together so you get fewer emails. Also, in some instances, if you've already interacted with a feature or notification on LinkedIn.com or on your app, you won't receive an email for it. Adjust your email settings if you would like to change your email frequency.

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