Conversation intelligence
Integrate Conversation Insights Into Your CRM
Like a behind-the-scenes assistant that makes everyone’s job easier, Kixie’s Conversation Intelligence platform makes it easy to track sales calls, coach your team, and maintain comprehensive records in your CRM.
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Accountability
Ensure accountability and documentation with automatic call transcription and AI-generated summaries, synced seamlessly to your CRM.
Tailor your messaging
Get to know your audience better with informed insights into customer behavior, preferences, and trends identified by conversation intelligence analytics.
Training
Identify areas where your agents might need improvement with automatic keyword and phrase detection, AI-generated call summaries, and sentiment analysis.
Learn more about Kixie
Discover how Kixie can save you time and help you connect with more leads.
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AI-Driven Conversation Insights
From Customer Success to Sales, communication is everything. With advanced AI features and robust insights, Conversation Intelligence empowers teams to perform at their very best.
Beyond Transcriptions
Go beyond simple transcription with automatic call summaries synced to your CRM. Summaries enable your team to have more focused, meaningful conversations without needing to take detailed notes.
CRM-integrated call transcripts
AI Sales Coach
Unlock personalized insights for every individual on your team. Sentiment detection, talk ratio, and call scoring are just a few of the features leveraging AI to help your reps improve on every call.
More Coaching Tools
Keyword Tracking
Make coaching a breeze with automatic keyword tracking. Kixie CI automatically tracks and provides reports on key phrases, questions, and words you want to keep an eye out for.
Keyword Tracking CIKixie is excellent for the price and has every feature a sales team/leader needs
I like the auto dialer & the local presence feature. I was specifically looking for this feature to increase contact rate. I also like that my sales team can go back and review their calls for personal development. Kixie also can text from the dialer – and I can go back and check the texts and give feedback.
Gina B. | Sales Development Manager
CRM Integration
Calling & texting integrated with any toolset.
Kixie has self-serve, out-of-the-box integrations with 25+ leading CRMs, helpdesks, conversation intelligence, automation platforms, and productivity tools. Webhooks and open API means our US-based team of experts will help you set up seamless integrations with thousands more.
