Reduced Fares

Senior Passengers

Am I required to get a STAR card?

Customers with a Florida driver's license or other Florida-issued identification do not have to get a Senior STAR Card to ride for free. They can simply scan the back of their ID on the mobile validator and show the bus operator their photo upon boarding.

A Senior STAR card is required for non-Florida residents in order to ride for free and must be presented upon boarding. Passengers who don't have a valid Senior ID STAR Card, Florida Driver's License, or other Florida issued identification must pay the base cash fare of $1.75.

What documentation is required to obtain a Senior ID STAR Card?

Please bring with you a government-issued photo ID showing your date of birth. Scroll down for locations.

Reduced Fare Passengers

Am I required to get a STAR card?

An ID STAR card is required to receive reduced-fare pricing. All passengers who are eligible for a reduced fare must present a valid Reduced Fare ID STAR Card upon boarding.

What documentation is required to obtain a Reduced Fare ID STAR Card?

• For recipients of Social Security Disability or Social Security Income: a current award letter
• For persons with a disability: a JTA reduced-fare application completed by a doctor and statement of disability on physician letterhead
• For Veterans with a disability: a current letter on VA letterhead stating at least a 50% disability
• For Medicare recipients: a Medicare card (Red, White and Blue paper card)

Senior and Reduced Fare Passengers

Where do I go to have my picture taken for a Senior or Reduced Fare ID STAR Card?

Get your picture taken and obtain your ID STAR Card at:

• Jacksonville Regional Transportation Center at LaVilla (JRTC)
  100 LaVilla Center Drive
  

  Monday, Wednesday, Friday from 6 a.m. to 5 p.m.

  Tuesday, Thursday from 6 a.m. to 6 p.m. with appointment until 7:00 p.m.

  Saturday 8:00 a.m to 1:00 p.m.

• JTA Operations Campus
  100 N. Myrtle Avenue, Building 2

Monday through Friday from 8 a.m. to 5 p.m.

• Avenues Walk Park-n-Ride Center
  10508 Avenues Walk Boulevard

Monday through Friday from 8 a.m. to 1 p.m.

JTA offices are not open on Federal holidays.

Can I use my Senior and Reduced Fare ID STAR Card at TVMs or Winn-Dixie locations?

You can reload your ID STAR Card at TVMs or Winn-Dixie locations but cannot purchase a new one. If your card has expired, please bring your old card to the Jacksonville Regional Transportation Center at LaVilla (JRTC), the JTA Operations Campus or Armsdale Park-n-Ride to recertify.