Digital labour platform
The emergence of the gig or platform economy is one of the most important new transformations in the world of work. An important component of the platform economy is digital labour platforms which includes both web-based platforms, where work is outsourced through an open call to a geographically dispersed crowd ("crowdwork"), and location-based applications (apps) which allocate work to individuals in a specific geographical area, typically to perform local, service-oriented tasks such as driving, running errands or cleaning houses.
Since 2015, the ILO has been studying digital labour platforms with a view to understanding the implications of this new form of work organization on workers and employment in general.
Realizing decent work in the platform economy
Fifth item on the agenda of the 113th Session of the International Labour Conference (2025): standard-setting, first discussion
News and articles
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Informal economy
Request for bids: Survey on working conditions and social protection coverage in the platform economy in the Philippines
Publications
Factsheet
Decent work in the platform economy: law and practice update
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Rapid assessment of digital skills gaps and the feasibility of microwork employment opportunities in Uganda
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World Employment and Social Outlook 2021
The role of digital labour platforms in transforming the world of work
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